




版權(quán)說明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請(qǐng)進(jìn)行舉報(bào)或認(rèn)領(lǐng)
文檔簡介
1、眼鏡店常用英語對(duì)話Optical Shop Filling a prescription(配眼鏡)眼鏡店的眼鏡架(frames)琳瑯滿目。較常見的眼鏡架有round frames(圓形鏡架),oval frames(橢圓形鏡架)和rectangular frames(長方形鏡架)。店員可依顧客的面型,向他們提供意見。情況一:招呼顧客顧客走進(jìn)眼鏡店,店員可主動(dòng)打個(gè)招呼,然后提出協(xié)助:店員: Can I help you(我可以幫助你嗎)?顧客: Yeah, I need to get glasses(可以,我需要配眼鏡).店員: Please take a seat(請(qǐng)隨便坐). Have yo
2、u seen an optometrist(你有沒有見過視光師)?顧客: Yeah, she gave me this prescription(有,這視光檢驗(yàn)報(bào)告是她給我的).店員: Fine, we can fill that for you(好,我們可根據(jù)報(bào)告給你配一副眼鏡).情況二:提供意見店員須先問清楚顧客的需求,然后再作介紹:“What sort of frame would you prefer(你喜歡哪種眼鏡架呢)?” 若顧客表示還沒有決定要哪種款式的眼鏡架:“Im not sure(我暫時(shí)還未決定).” 店員可參考以下例句給意見:例句一:I think the round f
3、rame would suit your face nicely(我認(rèn)為圓形的眼鏡架會(huì)更配合你的面型).例句二:The oval shape frame would look good on you, too (你配戴橢圓形的眼鏡架也會(huì)十分好看).情況三:價(jià)錢太貴?如果眼鏡架和鏡片(lenses)是個(gè)別訂價(jià),店員向顧客推介時(shí),應(yīng)先向他說明清楚: 顧客: This style looks good. How much is it(這款式看來不錯(cuò),這個(gè)多少錢)?店員: One thousand five hundred dollars(一千五百元).顧客: Do the lenses cost e
4、xtra(鏡片是否另計(jì))?店員: Yes, prescription lenses cost a thousand dollars(是,配有度數(shù)的鏡片售價(jià)是一千元).顧客: Gee, theyre too expensive(嘩,它們太貴了).Optical shop-Sunglasses(太陽眼鏡)眼鏡店店員向顧客介紹太陽眼鏡(sunglasses)時(shí),除了向他們推介最新的款式(the latest style),也應(yīng)提供鏡片色澤(tints)和防紫外線光膜(ultraviolet coating)的數(shù)據(jù),方便顧客選擇。情況一:鏡架款式店員想向顧客推介最新款式太陽眼鏡時(shí),可參考以下例子:顧客
5、: Id like to see some sunglasses(我想看一些太陽眼鏡).店員: These are new arrivals(這些是最新款式). Look nice on you(你戴起來十分好看).顧客: Yes, it seems to suit my face(是啊,似乎很襯我的面型).情況二:鏡片顏色店員想介紹太陽眼鏡的鏡片顏色(lens colour)和顏色深淺度(depths of colour)的數(shù)據(jù)給顧客,可參考以下例子:店員: Now, for the lens colour, we have three tints: rose, yellow, and gr
6、ey. Each has three depths of colour to choose from. So you can decide how dark you want it to be(至于鏡片顏色,我們有玫瑰紅色,黃色和灰色三種,每種顏色有三個(gè)不同深淺程度,所以你可以選擇不同深淺色的鏡片).顧客: Are they different in price(它們的價(jià)錢有沒有分別)?店員: No, they all cost the same(沒有,它們的售價(jià)完全一樣).顧客: OK. I think I like medium grey(好吧,我喜歡中灰色).情況三:防紫外線店員想向顧客
7、提供有關(guān)防紫外線光膜功能的數(shù)據(jù),可參考以下對(duì)話:店員: Can I also recommend UV coating on your lenses? This will protect your eyes from harmful rays. It costs a little extra, but its worth it(你大可考慮在太陽眼鏡片上加一層防紫外線光膜,這會(huì)防止有害光線傷害你的眼睛,價(jià)錢是多一點(diǎn),但是物有所值).顧客: OK. Ill have that as well(好吧,我要那個(gè)光膜).店員: Fine. You can collect the sunglasses t
8、he day after tomorrow(好,你可以后天來拿你的太陽眼鏡).顧客: Thank you(謝謝).Optical Shop-upgrading(改善視力)顧客懷疑鏡片度數(shù)和視光檢驗(yàn)報(bào)告建議度數(shù)不符合,店員應(yīng)怎樣處理?情況一:協(xié)助顧客顧客要求店員檢查鏡片度數(shù):“Can you check my glasses against this prescription, please? I get headaches every time I read. I think the lenses are not right.”(請(qǐng)檢查我的眼鏡度數(shù)是否符合這視光檢驗(yàn)報(bào)告。每次我戴這對(duì)眼鏡閱讀時(shí)
9、便會(huì)頭痛,我想是鏡片度數(shù)不正確。)店員在檢查鏡片前應(yīng)先向顧客交代說:“Sure. Just one moment, please(沒問題,請(qǐng)稍等一會(huì)).” 情況二:檢驗(yàn)視力店員想為顧客檢驗(yàn)視力,可參考以下對(duì)話:店員: Sir, the prescription and glasses are the same. Your eyesight may have changed. If thats the case, youll need a new prescription. We can check your eyes if you like(先生,視光報(bào)告建議度數(shù)和鏡片度數(shù)相同,可能是你的視力
10、有變。假如是這樣,你便需要再做一次視光檢驗(yàn),我們可以替你檢查視力).顧客: Yeah, Id like to have a check(好,請(qǐng)?zhí)嫖覚z查一下).店員: Alright, please go over to the machine and sit down. Rest your chin on the ledge and look through the eyepieces. Well just run through some pictures and you can tell me which one is the clearest(沒問題,請(qǐng)到那邊的驗(yàn)眼機(jī)前坐下,把你的下顎放
11、在坐架上,然后從視鏡注視畫面。稍后你會(huì)看到一些圖片,請(qǐng)你說出哪一張圖片最清晰).情況三:提出意見店員認(rèn)為顧客須配另一對(duì)眼鏡時(shí),可參考以下例子:店員: Well, your left eye is OK, but your right eye is probably the cause of your headache. You should get a new glasses lens for your right eye(你的左眼沒有問題。你的頭痛可能是右眼引起的,你應(yīng)更換你的右眼鏡片).顧客: Well. I should probably get both lenses replaced
12、 as the old ones are a bit scratched(我可能應(yīng)該把兩塊鏡片都更換。舊的兩塊都劃花了。)店員: Great. Ill rewrite your prescription and order the new lenses to fit this frame(好,我會(huì)改寫你的視光報(bào)告建議度數(shù)和訂購可配合這鏡架的鏡片).Optical shop-contact lenses(隱形眼鏡) 眼鏡店店員應(yīng)了解隱形眼鏡的類別、特色和配戴方式,以便向顧客介紹。情況一:協(xié)助顧客顧客向店員提出有關(guān)隱形眼鏡的問題,店員能向他們解釋清楚,便會(huì)提高顧客試戴的興趣。顧客: Hi, I w
13、ant to ask about contact lenses(你好,我想問有關(guān)隱形眼鏡的問題).店員: Sure, please take a seat. What do you want to know(沒問題,請(qǐng)坐。你想知道什么)?顧客: Can I get them for my prescription(我的視力度數(shù)可否配隱形眼鏡)?店員: Let me seeYes, we would be able to do that contacts can be used in most prescription nowadays (讓我看看我們可以替你配隱形眼鏡?,F(xiàn)在大部份情況都可配隱形
14、眼鏡).情況二:隱形眼鏡種類 店員想向顧客解釋隱形眼鏡的特色,可參考以下例子:顧客: What types are available(市面上有哪種隱形眼鏡呢)?店員: Well, there are basically three types: hard, soft and disposable (基本上分硬鏡,軟鏡和即棄鏡三種).顧客: What do you mean by disposable(即棄鏡是什么意思)?店員: They are designed to be worn only once and thrown away. So it minimizes wear and te
15、ar to the lens. They also stay sterilized, and it minimizes the risk of infection(設(shè)計(jì)上它們只可戴一次,然后便要棄置,這樣能把鏡片的磨損程度減至最低,而且它們可以保持消毒,把感染的可能性降低).顧客: Interesting, but I bet they cost more(很有趣,但我相信它們比較昂貴).店員: Yes, as you have to keep replacing them(沒錯(cuò),因?yàn)槟阋粩嗵鎿Q它).顧客: What about keeping the other types clean(其
16、它類型的隱形眼鏡如何保持清潔呢)?店員: We sell special cleaning and disinfecting solution for soaking overnight(我們售賣一種特別的清潔消毒藥水,可以把隱形眼鏡浸過夜清潔).情況三:配戴隱形眼鏡顧客要求店員教他她們配戴隱形眼鏡,店員可參考下例:顧客: Can you teach me how to get them on(可否教我戴隱形眼鏡)?店員: Sure. OK, first, make sure your hands are clean. Balance the lens on your index finger
17、. Look down and put the lens gently on your eyeball. Then blink to make sure its comfortable(當(dāng)然可以。首先,你的手要干凈,把鏡片平放在你的食指上,眼睛向下望,輕輕地把鏡片放在眼球上,然后眨幾下眼,直至你覺得舒服便可以).顧客: Are there any times I cant wear them(什么時(shí)候我不能戴隱形眼鏡)?店員: You shouldnt sleep in them, and if you swim you cant open your eyes underwater with
18、them (你不應(yīng)戴著隱形眼鏡睡覺,游泳時(shí),你在水里會(huì)張開眼睛,也不能戴著隱形眼鏡).Optical shop - Problems(眼睛問題)顧客把有問題的眼鏡帶來眼鏡店,希望店員提供解決辦法。店員可怎樣處理?情況一:眼鏡架太緊顧客投訴眼鏡太緊,令他覺得不舒適,店員可以參考以下例子:顧客: My glasses are giving me headaches. I think they are too tight on my ears(我的眼鏡緊緊地夾著我的耳朵,可能這樣令我頭痛。)店員: Let me see if I can adjust them for you. Ill just b
19、end them out a little(讓我看可否把眼鏡架調(diào)校一下,把它向外拉彎一點(diǎn)) Let me put them back on. How does it feel(現(xiàn)在替你把它戴上,覺得怎樣)?顧客: Yes, that feels better. Thanks a lot. How much does that cost (好得多了,謝謝,那要多少錢)?店員: Its free of charge(不用收費(fèi))情況二:眼鏡架太寬顧客投訴眼鏡架太寬,店員怎樣處理呢?顧客: I sat on my glasses, so the frame became loose and now they ke
溫馨提示
- 1. 本站所有資源如無特殊說明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請(qǐng)下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請(qǐng)聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁內(nèi)容里面會(huì)有圖紙預(yù)覽,若沒有圖紙預(yù)覽就沒有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 人人文庫網(wǎng)僅提供信息存儲(chǔ)空間,僅對(duì)用戶上傳內(nèi)容的表現(xiàn)方式做保護(hù)處理,對(duì)用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對(duì)任何下載內(nèi)容負(fù)責(zé)。
- 6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請(qǐng)與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準(zhǔn)確性、安全性和完整性, 同時(shí)也不承擔(dān)用戶因使用這些下載資源對(duì)自己和他人造成任何形式的傷害或損失。
最新文檔
- 2023-2024學(xué)年遼寧大石橋八年級(jí)上期末模擬物理卷【含答案】
- 房屋合同糾紛預(yù)防與解決四
- 勞動(dòng)合同男方提出終止合約
- 設(shè)備租賃預(yù)付款合同
- 貨車租賃公司合同范本
- 裝修材料采購合同模板
- 2《以禮待人》公開課一等獎(jiǎng)創(chuàng)新教學(xué)設(shè)計(jì)
- 中國古典舞的審美特征
- 醫(yī)院總值班管理控制
- 八年級(jí)生物上冊(cè) 15.2《動(dòng)物運(yùn)動(dòng)的形成》教學(xué)設(shè)計(jì) (新版)北師大版
- 老年患者髖部骨折圍手術(shù)期麻醉管理
- 高處墜落事故案例及事故預(yù)防安全培訓(xùn)
- 2023輸煤專業(yè)考試題庫全考點(diǎn)(含答案)
- 《最后一片葉子》課件 2024年高教版(2023)中職語文基礎(chǔ)模塊上冊(cè)
- 23秋國家開放大學(xué)《視覺設(shè)計(jì)基礎(chǔ)》形考任務(wù)1-5參考答案
- 河南觀光小火車策劃方案
- GMP-凈化空調(diào)系統(tǒng)管理制度
- 《隧洞回填灌漿》課件
- 員工考核PK協(xié)議書
- 居住權(quán)協(xié)議書
- 我是少年阿凡提課件
評(píng)論
0/150
提交評(píng)論