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1、商務(wù)英語(yǔ)開發(fā)郵件范文英語(yǔ)商務(wù)信件結(jié)尾常用的祝福語(yǔ)一般都是Best Regard,或者簡(jiǎn)單點(diǎn)直接縮寫Redst替這是 最簡(jiǎn)單,但也是用得最多的。但是逢特殊節(jié)日,例如感恩節(jié),圣誕節(jié)之類的,可以加幾句 Happy Thanksgiving, Happy Hoilday?;蛘吣杲K的時(shí)候,可以添加Thanks for your support throughout the year 之類的這個(gè)沒一定的限制,隨機(jī)應(yīng)變,有時(shí)候不一定要寫什么祝福語(yǔ), 畢竟大家都是公事公辦,可以在單子全部做完,再專門寫一封郵件 感謝下,你好,我是做外貿(mào)的!實(shí)際上,老外用的信函很簡(jiǎn)單,老板一般比較直接,不含蓄。我感覺你這更像開發(fā)
2、信!初次開場(chǎng)白:It is my pleasure to write here for you.回復(fù)開場(chǎng)白:Further to our conversation earlier, As discussed over the phone, Thanks for you kind reply.Thank you for your inquiry/email.Thanks for your letter. It is my pleasure to receive your reply!Thanks for your mail of 日期結(jié)尾:We will noted and many thank
3、s!I hope everything with you is fine.Many thanks for your support.I hope you are well and in good health!FYI: for your information 僅供參考深盼貴公司及早回復(fù)We hope to receive your favors at early date.We hope to be favored with a reply with the least delay.We await good news with patience.We hope to receive a f
4、avorable reply per return mail.We await the favor of your early (prompt) reply.一 .給下屬的郵件怎么寫:1.范例To: All StaffRe: Meeting on budget cuts(Dear all,)I m writing to inform you we 11 have a meeting next Tuesday discussing possible budget cuts of our department. As we all know, our revenues have been drop
5、ping rapidly in the past year. To survive this difficult time, we have to cut costs now.All of you are required to be there on time since it will undoubtedly affect you all. Thanks.(Regards,)John2 .技巧總結(jié):Subject line - specific (noun phrase)Purpose - first, clearOrganization - coherent (transitionals
6、), conciseReasoning - logical, convincing; Making important sound importantFormality - appropriate; Relationship between writer & reader; Language (salutation, plimentary close, signature, phrases)二.給領(lǐng)導(dǎo)的郵件怎么寫:.范例Subject: Presentation skills courseDear Mr. Wu,I m writing to request time off to attend
7、 a one-day course on presentation skills next Tuesday, June 13th. Since I often introduce our products to customers by presentations, I m sure this course will help me do a better job in the future.Look forward to your reply.Best regards,Jack (Li).寫作模板Subject: (Salutation) (Purpose)(Complimentary cl
8、ose)(signature)三.給客戶的郵件怎么寫:1.范例Subject: New productsDear Ms. Green,Thank you for your email dated June 1st asking about our new products. Attached please find our latest catalogue with detailed information about them.In addition, I was wondering if we could meet sometime next week to have a further
9、discussion about them.Look forward to hearing from you.Yours sincerely,Tim SmithSales Manager四.給熟悉的同事/客戶的郵件怎么寫:1.范例Subject: Temporary StaffHi, Tom.I need 3 temporary staff who have good munication, planning and puter skills to help with the increasing new orders. They need to start work next Monday,
10、 April 1st. Thanks.Mike五.總結(jié):1.通用模板Subject:SalutationBody (Previous munication; Purpose; Request for immediate action; Closing)Complimentary closeSignature商界人士在使用電子郵件對(duì)外進(jìn)行聯(lián)絡(luò)時(shí),應(yīng)當(dāng)遵守一定的禮 義規(guī)范,如何正確使用電子郵件,撰寫規(guī)范的商務(wù)Email,順利的 進(jìn)行對(duì)外聯(lián)絡(luò)。下面做詳細(xì)介紹(Email的撰寫禮義另外介紹)。撰寫郵件有三種方式:寫郵件、回復(fù)郵件、轉(zhuǎn)發(fā)郵件。三種方式 各有所長(zhǎng),但在撰寫格式方面都一至分為四點(diǎn):收件人,抄
11、送,主 題(標(biāo)題),內(nèi)容。一、收件人.確認(rèn)傳送訊息的對(duì)象,并將人數(shù)降至最低。.傳送電子訊息之前,確認(rèn)收信對(duì)象是否正確,以免造成不必要 的困擾。二、抄送.在必要和確定的情況下,抄送給相應(yīng)需要知道進(jìn)展情況的人 員。. 一般情況下不要給普通客戶抄送。3.確認(rèn)抄送訊息的對(duì)象,并將人數(shù)降至最低,以免造成不必要的 困擾。三、主題電子郵件一定要注明主題,因?yàn)橛性S多網(wǎng)絡(luò)使用者是以主題來(lái)決 定是否繼續(xù)詳讀信件的內(nèi)容。此外,主題要明確、精練與內(nèi)容相 關(guān),表達(dá)出對(duì)方需要了解的信息,而且可以區(qū)分對(duì)同一事物的不同 信息。讓人一望即知,以便對(duì)方快速了解與記憶。四、內(nèi)容在線溝通講求時(shí)效,所以電子郵件的內(nèi)容力求簡(jiǎn)明扼要,并求
12、 溝通效益。一般信件所用的起頭語(yǔ)、客套語(yǔ)、祝賀詞等,在在線溝 通時(shí)都可以省略。但稱呼,正文,結(jié)束,落款/簽名四點(diǎn)要盡量完 整。1、稱呼1)如果有收件人的姓名的話,可以讓對(duì)方感覺更加友好。2)若知道對(duì)方的性別可以用:*先生、*小姐、*女士3)如果知道對(duì)方的身份可以用:*總經(jīng)理、*經(jīng)理、*董事長(zhǎng)、X總、X董、X經(jīng)理2、正文正文做到主題明確,語(yǔ)言流暢,內(nèi)容簡(jiǎn)潔。在撰寫正文時(shí)還應(yīng)注 意以下幾點(diǎn),以示禮貌和尊重,以免造成不必要的困擾。1)在撰寫英文信函時(shí),只對(duì)一兩個(gè)詞進(jìn)行大寫以示強(qiáng)調(diào),全篇都用 大寫是不禮貌的。在撰寫中文的時(shí)候,只對(duì)部分以示強(qiáng)調(diào)的詞采用 加粗等方式。2)不要在信件中發(fā)泄不滿,應(yīng)面對(duì)面的解
13、決。3)回復(fù)信件時(shí),有必要加上部分的原文,以方便對(duì)方了解回信內(nèi) 容。4)若摘錄的原文很長(zhǎng),應(yīng)先把回復(fù)內(nèi)容放到前面,原文內(nèi)容在后,5)在收件人明白其意時(shí),才可使用俚語(yǔ)或縮寫。6)如果有附件,應(yīng)該在正文處說(shuō)明附件的內(nèi)容和用途;3、結(jié)束1)如果可提供好的選擇,應(yīng)在結(jié)尾處提出。如:請(qǐng)您考慮,有任何需要咨詢,請(qǐng)電話或EMAIL聯(lián)系我.2)最好的結(jié)尾要著眼未來(lái):如:希望我們能夠達(dá)成合作3)結(jié)尾應(yīng)顯示誠(chéng)懇:如:感謝您抽空洽談4、落款/簽名目前,有不少網(wǎng)民時(shí)常會(huì)因?yàn)樽约旱碾娮有畔渲卸褲M了無(wú)數(shù)的 無(wú)聊的電子郵件,甚至是陌生人的電子郵件而煩心不堪。對(duì)其進(jìn)行 處理,不僅會(huì)浪費(fèi)自己的時(shí)間和精力,而且還有可能會(huì)耽擱自己
14、的 正事,鑒于此,在商務(wù)郵件中應(yīng)該有落款/簽名,以示身份。開頭:Good day, xxxx.正文第一句常用的幾個(gè):Hope everything goes well ( in xxx 地方)Hope this email finds you well.How are you recently!Hows your holiday?結(jié)尾:Have a good day / vacation / weekend.我負(fù)責(zé)任的告訴你,英語(yǔ)只是一個(gè)工具,不是必須的。英語(yǔ)的要 求其實(shí)四級(jí)水平就可以,不用英語(yǔ)專業(yè)畢業(yè),更何況現(xiàn)在還有翻譯 工具你有兩個(gè)選擇方向外貿(mào)銷售開發(fā)國(guó)外客戶,銷售產(chǎn)品拿提成2500350
15、0 +提成外貿(mào)跟單,重點(diǎn)還是在跟單,你要熟悉整套的外貿(mào)操作流程,每 走一步得知道下一步是什么,在業(yè)務(wù)員和貨單之間做好銜接的工 作。25003500沒提成這里的待遇指一線城市如上海深圳剛畢業(yè)的話就找銷售助理或者跟單助理吧,師傅帶帶1、2個(gè)月就 會(huì)了,關(guān)鍵就是要細(xì)心認(rèn)真。銷售助理或者跟單助理是不是都要很師傅出去跑業(yè)務(wù)呢?外貿(mào)是用郵件和電話開發(fā),不用跑??蛻舳荚趪?guó)外呢因?yàn)槟愠跞胄兄苯幼鲣N售有點(diǎn)難但不是不行得有人教你跟單助理的話就是熟悉業(yè)務(wù)流程 沒什么壓力,可以做一段時(shí)間 轉(zhuǎn)銷售進(jìn)入工作以后你就知道,BEC,四六級(jí)只是浮云重要的和個(gè) 人綜合素質(zhì)能力和態(tài)度NO. 1Andy: Im glad that
16、you can see me today.Tan: Don, t mention it, Andy. You are an important supplier to me.Andy:Mr. Tan, the reason Im here today is this: Our pany has imported a new skin care product from France. I wonder if you would like to have a look?Tan:Frankly speaking, the product you supplied to us before wasn
17、,t that satisfactory. A lot of our customers have plained about it.Andy:Mr. Tan, let me assure you one thing. This new product is really much better than the previous one. You have to try it to believe it.Tan: Well, let me talk to my associates about this.I11 get back to you in a few days . In the m
18、ean time, just leave a sample here.Andy:Thanks for your consideration.安迪:很高興你今天能見我。譚先生:別客氣,安迪。對(duì)我來(lái)說(shuō),你是一位重要的產(chǎn)品供應(yīng)商 啊。安辿:譚先生,我今天來(lái)這兒是為了這樣一件事:我們公司從法 國(guó)進(jìn)口了一種新型護(hù)膚品,我想知道您是否可以看看貨?譚先生:坦白地講,以前你們提供的產(chǎn)品并不令人滿意,有很多 消費(fèi)者都投訴過(guò)。安迪:譚先生,我向你保證我們這一次進(jìn)得貨真的比上一次的質(zhì) 量好得多,您一定要試試看才會(huì)相信。譚先生:好吧,我和我的助手在商量一下,過(guò)幾天我再給你回電 話。你今天留一份樣品給我吧。安迪:非常感
19、謝。NO. 2Ah, yes, this is the model I was interested in./啊,是的,這就是我所感興趣的那種樣式。I should be very happy to give you any furtherinformation you need on it. /我很樂意提供您所需要的關(guān)于它的進(jìn)一步的信息。Yes, what are the specifications?/好的,都有哪些規(guī)格 呢?If I may refer you to page eight of the brochure youll find all the specifications
20、there. /如果您看一下手冊(cè) 的第8頁(yè),就會(huì)在那兒找到所有的規(guī)格。Ah, yes. Now what about service life?/哦,好的。關(guān)于 使用壽命呢?Our tests indicate that this model has a service life of at least 50, 000 hours. /我們的實(shí)驗(yàn)表明這種樣式至少可以使 用5000小時(shí)。Is that an average figure for this type of equipment?/這是這種設(shè)備的平均數(shù)據(jù)嗎?Oh, no, far from it. Thats about 50,000
21、 hours longer than any other made in its price range./不是的, 相差還彳艮 遠(yuǎn)。這種比在它的價(jià)格范圍內(nèi)的任何其他樣式都要高出5000小時(shí)左 右。Thats impressive. Now what happens if something goes wrong when were using it?/這一點(diǎn)給我印象頗深。不過(guò)如果這種 設(shè)備在我們使用的時(shí)候發(fā)生故障,該怎么辦呢?If that were to happen, just contact our nearest agent and they,11 send someone roun
22、d immediately. /一旦發(fā)生 那樣的情況,同我們最近的辦事處聯(lián)系,他們會(huì)馬上派人過(guò)去的。I see. Do you offer discounts for regular purchases?/ 我明白了。長(zhǎng)期購(gòu)買,你們提供折扣嗎?Yes, we do indeed. Our ususal figure is around 5%, but that depends on the size of the order./是的, 我們確實(shí)這 樣做。通常的數(shù)目是5%左右,但那還要根據(jù)訂貨的多少來(lái)定。Yes, of course. Well, thank you very much, Mr.
23、Black./那當(dāng)然了。好了,非常感謝,布萊克先生。Not at all, I hope we shall be hearing from you very shortly./不客氣。希望盡快聽到您的消息。A: I expect you will, Mr. Black. /我想會(huì)的,布萊克先生。e-mail和傳真的信件格式都不同的,去外貿(mào)論壇看下.補(bǔ)充:外貿(mào)英語(yǔ)往來(lái)信件,包括傳真,電郵,信函等,是當(dāng)今國(guó)際貿(mào) 易交流中的主要載體,其主要目的就是為了傳遞商務(wù)信息。因此合 格的英語(yǔ)往來(lái)信件必須是以簡(jiǎn)潔的語(yǔ)言、明晰的結(jié)構(gòu)來(lái)表述完整的 內(nèi)容,同時(shí),最好還要可以體現(xiàn)出成熟的業(yè)務(wù)思維。一筆定單的開始往往始于
24、出口商主動(dòng)向潛在客戶發(fā)信建立業(yè)務(wù) 關(guān)系,而這個(gè)建立關(guān)系的開發(fā)函的內(nèi)容,個(gè)人認(rèn)為可以包括如下內(nèi) 容:第一:說(shuō)明客戶信息,即如何取得對(duì)方的資料。作為貿(mào)易商,個(gè)人SOHO者,可以通過(guò)駐外使館商務(wù)參贊處、 商會(huì)、商務(wù)辦事處、銀行、第三家公司的介紹,或者在、各種 傳媒廣告、網(wǎng)絡(luò)上尋得客戶資料;也可以在交易會(huì)、展覽會(huì)上結(jié) 識(shí);甚至是在進(jìn)行市場(chǎng)調(diào)查時(shí)獲悉。因此我們可以如下方式來(lái)表明客戶信息的:We learned from the Commercial Counselors Office of our Embassy in your country that you are interested in Ch
25、inese handicraft.Mr. Bowins, Head of Arcolite Electric AG has remended you to us as a leading importer in Korea of lightweight batteries for vehicles.We have obtained your name and address from the Inter.Our market survey showed that you are the largestimporter of cases and bags in Egypt.當(dāng)然還有很多的英文表達(dá)
26、方式,我就不一一列出來(lái)了,反正大家只要知道就行。第二:言明去函目的一般來(lái)說(shuō),我們給客戶寫信,總是以開發(fā)業(yè)務(wù),建立市場(chǎng),拓 寬產(chǎn)品銷路為目的。所以我們可以有如下的表達(dá)方式:In order to expand our products into South America, we are writing to you to seek cooperate possibilities.We are writing to you to establish long-term trade relations with you.We wish to express our desire to enter
27、into business relationship with you.第三:本公司概述我這里所說(shuō)的本公司介紹,包括對(duì)公司性質(zhì)、業(yè)務(wù)范圍、宗旨等基本情況的介紹,以及對(duì)公司某些相對(duì)優(yōu)勢(shì)的介紹,比如:經(jīng)驗(yàn)豐富、供貨渠道穩(wěn)定、有廣泛的銷售網(wǎng)等。我們可以用英文如下表 達(dá):We are a leading pany with many years, experience in machinery export business.We enjoy a good reputation internationally in the circle of textile.We have our principle as Clients needs e first”.A credible sales work has been set up and we have our regular clients from over 100 countries and regions worldwide.Located in Shanghai, we take the advantage to set up our solidified production basis in coasted and inland areas.第四:產(chǎn)品介紹這一部分最重要,一定花心思去寫。如
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