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1、.回復(fù)客戶還價常用文句1、Sincethepricesoftherawmaterialshavebeenraised,Imafraidthatwehavetoadjustthepricesofourproductsaccordingly.由于原材料價格上漲,我們不得不對產(chǎn)品的價格做相應(yīng)的調(diào)整。2、TheU.S.Dollarisweakening.美圓疲軟。3、WevesoldtoothercustomersinUSAalsoatthisprice.我們賣給美國其他客人也是這個價格。4、Thepriceisreasonablebecausethequalityissuperior.這價格是合情合
2、理的,因為質(zhì)量極好。5、Illcutthepricedown,ifyouaregoingtomakeabigpurchase.Wouldyoupleasetellmeyourorderquantity?如果您打算大量購買,我就把價格降下來。您能否告訴我你的訂單數(shù)量?6、Ourofferisreasonableandrealistic.Itcomesinlinewiththeprevailingmarket.我方的報價是合理的、現(xiàn)實的,符合當前市場的價格水平。7、Yourcounterofferistoolowandwecantacceptit.你方還價太低了,我方無法接受。8、Illrespo
3、ndtoyourcounter-offerbyreducingourpricebythreedollars.我同意你們的還價,減價3元。9、Whatsyourgeneralpricerange?那你要的價位是多少呢?10、ThebestIcandoistogiveyouadiscountof10%.我最多能給你打九折11、Weregretwehavetomaintainouroriginalprice.很遺憾我們不得不保持原價。12、Wevealreadycutthepriceveryfine.我們已將價格減至最低限度了。13、Thisnewproductismoderatelypriced.
4、這款新產(chǎn)品的定價適度、合理。14、Wouldyoupleasetellmeyourtargetprice?您能否告訴我您的目標價格是多少?15、Theutmost(best)wecandoistoreducethepriceby2%.我們最多能減價百分之二。16、Wecannottakeanythingofftheprice.我們不能再減價了。17、Wevealreadycutdownourpricestocostlevel.我們已經(jīng)將價格降到成本費的水平了二.國際貿(mào)易英語詞匯集錦貿(mào)易價格術(shù)語tradeterm/priceterm價格術(shù)語world/internationalmarketpri
5、ce國際市場價格FOB(freeonboard)離岸價C&F(costandfreight)成本加運費價CIF(cost,insuranceandfreight)到岸價freight運費wharfage碼頭費landingcharges卸貨費customsduty關(guān)稅portdues港口稅importsurcharge進口附加稅importvariableduties進口差價稅commission傭金returncommission回傭,回扣priceincludingcommission含傭價netprice凈價wholesaleprice批發(fā)價discount/allowance折扣ret
6、ailprice零售價spotprice現(xiàn)貨價格currentprice現(xiàn)行價格/時價indicativeprice參考價格customsvaluation海關(guān)估價pricelist價目表totalvalue總值貿(mào)易保險術(shù)語AllRisks一切險F.P.A.(FreefromParticularAverage)平安險W.A./W.P.A(WithAverageorWithParticularAverage)水漬險WarRisk戰(zhàn)爭險F.W.R.D.(FreshWaterRainDamage)淡水雨淋險RiskofIntermixtureandContamination混雜、玷污險RiskofL
7、eakage滲漏險RiskofOdor串味險RiskofRust銹蝕險ShortageRisk短缺險T.P.N.D.(Theft,Pilferage&Non-delivery)偷竊提貨不著險StrikesRisk罷工險貿(mào)易機構(gòu)詞匯WTO(WorldTradeOrganization)世界貿(mào)易組織IMF(InternationalMonetaryFund)國際貨幣基金組織CTG(CouncilforTradeinGoods)貨幣貿(mào)易理事會EFTA(EuropeanFreeTradeAssociation)歐洲自由貿(mào)易聯(lián)盟AFTA(ASEANFreeTradeArea)東盟自由貿(mào)易區(qū)JCCT(Ch
8、ina-USJointCommissiononCommerceandTrade)中美商貿(mào)聯(lián)委會NAFTA(NorthAmericanFreeTradeArea)北美自由貿(mào)易區(qū)UNCTAD(UnitedNationsConferenceonTradeandDevelopment)聯(lián)合國貿(mào)易與發(fā)展會議GATT(GeneralAgreementonTariffsandTrade)關(guān)貿(mào)總協(xié)定英漢合同書常用語(一)Wellhavethecontractreadyforsignature.我們應(yīng)準備好合同待簽字。Wesignedacontractformedicines.我們簽訂了一份藥品合同。Mr.Zh
9、angsingsthecontractonbehalfoftheChinaNationalSilkImport&ExportCorporation.張先生代表中國絲綢進出口總公司在合同上簽了字。AJapanesecompanyandSINOCHEMhaveenteredintoanewcontract.中國化工進出口總公司已經(jīng)和日本一家公司簽訂了一份新合同。Itwasbecauseofyouthatwelandedthecontract.因為有了你,我們才簽了那份合同。Weofferedamuchlowerprice,sotheygotthecontract.由于我們報價低,他們和我們簽了合同
10、。Areweanywherenearacontractyet?我們可以(接近于)簽合同了嗎?Wesignacontractwhenweareactingasprincipals.(”principals”referstothe“seller”andthe“buyer”)當我們作為貨主時都要簽訂合同。(這里的“貨主”指合同中的賣方和買方)Iknowwe(theseller)shoulddrawupacontractandthebuyerhastosignit.我們知道我們(賣方)應(yīng)該擬出一份合同,買方必須簽署合同。Weshouldsimultaneouslysigntwocontracts,on
11、esalescontractforbeefandmutton,andtheothercontractofequalvalueforthepurchaseofcotton.我們同時簽兩個合同,一是牛羊肉的銷售(出口)合同,另一個是等額的棉花購買(進口)合同。Webothwanttosignacontract,andwehavetomakesomeconcessionstodoit.我們都想簽合同,因此雙方都要做些讓步。Weareheretodiscussanewcontractwithyou.我們來這里和您談?wù)動喴环菪潞贤膯栴}。Ourcurrentcontractisabouttoexpire
12、,andwellneedtodiscussanewone.歐文們現(xiàn)有合同快要期滿了,需要再談一個新合同。Wecanrepeatthecontractonthesameterms.我們可以按同樣條件再訂一個合同。Afewproblemswithsupplyundertheoldcontractmustbequicklyresolved.老合同中的一些供貨問題必須盡快解決。Weoughttoclearupproblemsarisingfromtheoldcontract.我們應(yīng)該清理一下老合同中出現(xiàn)的問題。Doyoualwaysmakeoutacontractforeverydeal?每筆交易都需
13、要訂一份合同嗎?Asperthecontract,theconstructionoffactoryisnowunderway.根據(jù)合同規(guī)定,工廠的建設(shè)正在進行中。WordsandPhrasescontract合同,訂立合同contractor訂約人,承包人contractual合同的,契約的tomakeacontract簽訂合同toplaceacontract訂合同toenterintoacontract訂合同tosignacontract簽合同todrawupacontract擬訂合同todraftacontract起草合同togetacontract得到合同tolandacontract得
14、到(擁有)合同tocountersignacontract會簽合同torepeatacontract重復(fù)合同anexecutorycontract尚待執(zhí)行的合同anicefatcontract一個很有利的合同originalsofthecontract合同正本copiesofthecontract合同副本awrittencontract書面合同tomakesomeconcession做某些讓步(二)Lookatthiscontract.請看這份合同。Thesearetwooriginalsofthecontractweprepared.這是我們準備好的兩份合同正本。Weencloseoursa
15、lescontractNo.45induplicate.附上我們第45號銷售合同一式兩份。Thecopyofourcontractwillbereturned.合同的副本將被歸還。Thiscontractisfor250metrictonsofgroundnutsatRMB1800perM/TC&FCopenhagen.這是一份250噸花生的合同,價格為每公噸哥本哈根成本加運費價1800元。MayIreferyoutoArticle5oftheGeneralTermsandConditionsofthecontract?請您看看合同一般條款的第五條。MayIreferyoutothecontr
16、actstipulationaboutpacking(orshipping)?請您看看合同中有關(guān)包裝(裝運)的規(guī)定。Youmuststatethedescriptionofthegoods,thequantityandtheunitpriceineachcontract.每筆合同中都應(yīng)該提到的商品的性能說明、數(shù)量和單價。Whatarethemainclausesinthecontract?合同中的主要條款有哪些?Thereisanarbitrationclauseinthecontract.(orinsuranceclause,inspectionclause,shippingclause.)
17、這是合同中的一項仲裁條款。(或:保險條款,檢驗條款,裝運條款等)Paymenttermsareimportantinacontracttoo,arentthey?合同中的付款條件也很重要,對嗎?Weshipourgoodsinaccordancewiththetermsofthecontract.我們按合同條款交貨。Imsurethatshipmentwillbeeffectedaccordingtothecontractstipulation.我保證我們能按合同規(guī)定如期裝船。Wesincerelyhopethatbothqualityandquantityareinconformitywit
18、hthecontractstipulations.我們真誠希望質(zhì)量、數(shù)量都與合同規(guī)定相吻合。AlltermsandconditionswillbethesameasthoseinyourpreviouscontractnumberC70064.所有條款與我們過去簽的第C70064號合同規(guī)定的各項條款相同。Thecontractstatesthatthesupplierwillbechargedapenaltyifthereisadelayindelivery.合同規(guī)定如果供貨商延誤交貨期,將被罰款。Whenthegoodsarentuptospecificationstatedinthecon
19、tract,thereisalsoapenaltyforpoorquality.如果所交貨物與合同所規(guī)定規(guī)格不符,還有品質(zhì)惡劣罰款。WordsandPhrasescontractterms(orcontractclause)合同條款contractprovisions/stipulations合同規(guī)定contractperiod(orcontractterm)合同期限contractlife合同有效期tobestipulatedinthecontract在合同中予以規(guī)定tobelaiddowninthecontract在合同中列明(三)Thecontractcomesintoeffecttod
20、ay,wecantgobackonourwordnow.合同已于今日生效,我們不能反悔了OncethecontractisapprovedbytheChinesegovernment,itislegallybindinguponbothparties.合同一經(jīng)中國政府批準,對雙方就有了法律約束力。Wehavetoholdyoutothecontract.我們不得不要求你們按合同辦事。Youmustputtheirrightsandinterestintoacontract.你們必須把他們的權(quán)益訂在合同中。Wealwayscarryoutthetermsofourcontracttothelet
21、terandstandbywhatwesay.我們堅持重合同,守信用。Itsclearlyabreachofcontract.這顯然是違反了合同。Anydeviationfromthecontractwillbeunfavourable.任何違反合同之事都是不利的。Thebuyerhastheoptionofcancelingthecontract.買主有權(quán)撤消合同。Youhavenogroundsforbackingoutofthecontract.你們沒有正當理由背棄合同。Incaseonepartyfailstocarryoutthecontract,theotherpartyisent
22、itledtocancelthecontract.如果一方不執(zhí)行合同,另一方有權(quán)撤消該合同。Areyouworryingaboutthenon-executionofthecontractandnon-paymentonourpart?你是否擔心我們不履行合同或者拒不付款?Youcannotcancelthecontractwithoutfirstsecuringouragreement.如果沒有事先征得我們同意,你們不能取消合同。Thiscontractwillcomeintoforceassoonasitissignedbytwoparties.合同一經(jīng)雙方簽定即生效。Onceacontr
23、actismade,itmustbestrictlyimplemented.合同一旦確定就應(yīng)嚴格執(zhí)行。WordsandPhrasestobringacontractintoeffect使合同生效tocomeintoeffect生效togo(enter)intoforce生效toceasetobeineffect/force失效tocarryoutacontract執(zhí)行合同toexecute/implement/fulfil/performacontract執(zhí)行合同cancellationofcontract撤消合同breachofcontract違反合同tobreakthecontract毀約
24、tocancelthecontract撤消合同totearupthecontract撕毀合同toapprovethecontract審批合同tohonourthecontract重合同toannualthecontract廢除合同toterminatethecontract解除合同toalterthecontract修改合同toabidebythecontract遵守合同togobackononeswords反悔tobelegallybinding受法律約束tostandby遵守non-payment拒不付款tosecureonesagreement征得的同意AdditionalWordsan
25、dPhrasescontractprice合約價格contractwages合同工資contractnote買賣合同(證書)contractofemployment雇傭合同contractofengagement雇傭合同contractofcarriage運輸合同contractofarbitration仲裁合同contractforgoods訂貨合同contractforpurchase采購合同contractforservice勞務(wù)合同contractforfuturedelivery期貨合同contractofsale銷售合同contractofinsurance保險合同contract
26、sales訂約銷售contractlaw合同法toshipacontract裝運合同的貨物contractualdispute合同上的爭議along-termcontract長期合同ashort-termcontract短期合同contractparties合同當事人contractualpractice/usage合同慣例contractualclaim根據(jù)合同的債權(quán)contractualliability/obligation合同規(guī)定的義務(wù)contractualincome合同收入contractualspecifications合同規(guī)定contractualterms&condition
27、s合同條款和條件contractualguarantee合同規(guī)定的擔保contractualdamage合同引起的損害contractual-joint-venture合作經(jīng)營,契約式聯(lián)合經(jīng)營completionofcontract完成合同executionofcontract履行合同performanceofcontract履行合同interpretationofcontract解釋合同expirationofcontract合同期滿renewalofcontract合同的續(xù)訂一.商業(yè)書信常用開頭語OpeningPhrases&SentencesGenerallyUsedInBusiness
28、Letters特此奉告等Toinformoneof;Tosay;Tostate;Tocommunicate;Toadviseoneof;Tobringtoonesnotice(knowledge);Tolaybeforeone;Topointout;Toindicate;Tomention;Toappriseoneof;Toannounce;Toremark;Tocallonesattentionto;Toremindoneof;etc.WearepleasedtoinformyouthatWehavepleasureininformingyouthatWehavethepleasuretoa
29、ppriseyouofWehavethehonourtoinformyouthat(of)WetakethelibertyofannouncingtoyouthatWehavetoinformyouthat(of)Wehavetoadviseyouof(that)Wewishtoinformyouthat(of)Wethinkitadvisabletoinformyouthat(of)Wearepleasedtohavethisopportunityofremindingyouthat(of)Wetaketheadvantageofthisopportunitytobringbeforeyou
30、rnoticePleaseallowustocallyourattentiontoPermitustoremindyouthat(of)MayweaskyourattentiontoWefeelitourdutytoinformyouthat(of)為(目的)奉告某某事項Thepurposeofthisletteristoinformyouthat(of)Thepurportofthislineistoadviseyouthat(of)TheobjectofthepresentistoreportyouthatTheobjectofthisletteristotellyouthatBythis
31、letterwePurposetoinformyouthat(of)ThroughthepresentwewishtointimatetoyouthatThepresentservestoacquaintyouthat惠請告知某某事項,等Pleaseinformmethat(of)Kindlyinformmethat(of)Begoodenoughtoinformmethat(of)Besogoodastoinformmethat(of)Havethegoodnesstoinformmethat(of)Obligemebyinformingthat(of)Ishouldbeobligedify
32、ouwouldinformmethat(of)Ishouldbegladifyouwouldinformmethat(of)Ishouldesteemitafavourifyouwouldinformmethat(of)Iwillthankyoutoinformmethat(of)Youwillgreatlyobligemebyinformingthat(of)Weshallbeobligedifyouwillinformusthat(of)Weshallbepleasedtohaveyourinformationregarding(on,asto;about)Weshalldeemitafa
33、vourifyouwilladviseusofWeshallesteemitahighfavourifyouwillinformusthat(of)特確認,本公司某月某日函件等Weconfirmourrespectsofthel0thMayWeconfirmourletterofthel0thofthismonthWeconfirmourlastletterofthel0thJuneWehadthepleasureofwritingyoulastonthel0thofthismonthWeconfirmourrespectsofthel0thJuneWeconfirmtheremarksmad
34、einourrespectsofthel0thJulyWeconfirmtheparticularsofourenquirybytelephoneofthismorningInconfirmingourtelegramofthismorning,-Confirmingourrespectsofthe10thMay,Confirmingourlastofthe10thJune,貴公司某月某日函電,敬悉等Wehavepleasureinacknowledgingreceiptofyouresteemedfavourofthe3rdMayWearepleasedtoacknowledgereceip
35、tofyourfavourofthelstJuneWehavetoacknowhedgereceiptofyourfavourofthe5thJulyYourletterofMay5wasverywelcomeYourletterofAprill0gavememuchpleasureYouresteemedfavourof7thMaywasdulyreceivedbyusYourfavourofthe5thJuneisdulytohandYourfavourofthel0thisto(at)handWeareinduereceiptofyourfavourdatedthe7thJuneWear
36、einreceiptofyourletterofthe7thJulyWeareinpossessionofyourletterofthe5thAprilWehavedulyreceivedyourfavourofthe5thMarchYourletterofyesterdaysdateisdulyto(at)handYouresteemedcommunicationofyesterdaysdateisjustto(at)handWethankyouforyourfavourofthe5thMayWeareobligedforyourletterofthe5thMayManythanksfory
37、ourlatterofthe5thJuneVerymanythanksforyourletterofMay5Inacknowledgingreceiptofyourletterofthe5thJune,.Yourfavourofthe5thMayhasjustreachedmeYourfavourofthe5thMayisdulyreceivedYourfavourofthe5thMayisnowbeforemeYourpromisedletterunderdate(of)the5thJunehasjustreachedus特回答貴公司某月某日函所敘述有關(guān)事項等Ihavethepleasure
38、ofstating,inanswertoyourinquiryofthe4thinst,thatInreplytoyourletterofthe5thofMay,Ihavetoinformyouthat(of)Ihastentoansweryourinquiryofthel5thMay,bystatingthatWeareinreceiptofyoursofthe5thJune,inreplytowhichwearepleasedtostatethatInreplytoyoursofthel0thMay,relativeto.,IwouldsaythatIaminreceiptofyourfa
39、vourofthe7thMay,andinresponseIinformyouthat(of)Inresponsetoyourletterofl0thMay,IwishtosaythatInanswertoyourfavourofthe5thMayregarding.Ireplyasfollows:Answeringyourletterofthe8thofFebruaryre.,IwouldsaythatInreplytoyourletterofFebruary8th,Iinformyouthat(of)Replyingtoyoursofthe8thofFebruaryregarding.,I
40、wouldsaythatReplyingtoyourfavourunderdateofFebruary8thre.,Isaythat非常遺憾,我們奉告您關(guān)于,等。Weregrettoinformyouthat(of)WearesorrytohavetodrawyourattentiontoWeregrettohavetosaythatWeregrettoadviseyouthatWeverymuchregrettoannounceyouthatItismostregrettablethatwehavetoinformyouthat(of)Itiswithourgreatestregrettha
41、twemustinformyouthat(of)Toourgreatestregretwemustherewithinformyouthat(of)ItisamatterforregretthatIhavetoinformyouthat(of)ItistoberegrettedthatImustinformyouthat(of)Itiswithregretandreluctancethatwehavetoinformyouthat(of)ItgivesusadeepsorrowthatwehavetoannounceyouthatItcausesmemuchsorrowtohavetosayt
42、hatIfeelsorryforhavingtoannounceyouthatIexpressmysorrowforannouncingyouthat當我們得悉甚為遺憾等。Weareverysorrytohear(know)thatwearegrievedtohearof(about)Weareindeedsorrytohearthat4WeverymuchregrettohearthatWeregrettohearof(that)ItiswithgreatregretthatwejustlearnthatMuchtoourregretwehaveheardthatWeregrettorece
43、iveyourinformationreWeregretthatwehavebeeninformedthat(of)Toourdeepregretwewereinformedthat(of)9)我們對于您某月某日來函的詢價,深表謝意等。Wethankyouverymuchforyourinquiryofthel0thofMayIthankyouforyourinquiryofthe10thMayWeareverymuchobligedbyyourenquirydatedthe10thMayWeareindebtedtoyourinquiryunderdate(of)the10thMayforI
44、thankyouforyourinquiryofJuly10ThanksforyourkindenquiryofMay5茲函附某某,請查收,等。EnclosedpleasefindEnclosedwehandyouWeencloseherewithHerewithwehavethepleasuretohandyouWehavepleasureinenclosingherewithWetakethelibertytoenclosehereinWearepleasedtoencloseherewithWearepleasedtohandyouenclosed遵照某月某日來函指示,等。Inaccor
45、dancewiththeinstructionsgiven(contained)inyourfavourofthe10thMayAccordingtothedirectionscontainedinyoursofthe6thMayAccordingtotheinstructionsgiveninyourletterunderdateofthe10thoflastmonthInconformitywith(to)yourinstructionsofthel0thult.PursuanttoyourinstructionsofMay10(12)關(guān)于詳情,下次敘述,等。Iwillwriteyoupa
46、rticularsinmynext.Particularswillberelatedinthefollowing.Iwillrelatefurtherdetailsinthefollowing.Iwillinformyoumorefullyinmynext.Iwillgo(enter)intofurtherdetailsinmynext.(13)如下列所記,如附件所述,等。Asstatedbelow,Annexedhereto,Attachedyouwillfind.AsshownonthenextpageAsindicatedoverleaf(下頁,背面)Asatfoothereof,Sen
47、twiththis,Asthedrawingsattached,Asshownintheencloseddocuments,Asalreadymentioned,Asparticularizedontheattachedsheet,Asdetailedinthepreviousletter,因電文不太明確,等。Yourtelegramjustreceivedisquiteunintelligible.Pleaserepeatyourwireonreceiptofthis,statingyourmeaningmoreclearly.Yourtelegramisnotclear;explainth
48、ethirdandfourthwords.Yourtelegramisunintelligible;repeatmorefullyinplainlanguage.Yourcableisnotclear,repeat,usingthecodesagreedupon(on).Wecannotunderstandyourtelegram;statethecodeusedandwhichedition.Yourtelegramisnotsignedwithcipherasagreedon;confirmifcorrect.Wecannottracethecodeyouused;pleaserepeat
49、thetelegraminplainwords.Yourtelegramistooshorttobeunderstood.Pleaserepeatitmorefully.l0.Thetelegramwasvague(pointless),andtheyrequestedthemtoexplaininplainwords.二.商業(yè)英文書信常用結(jié)束語ClosingPhrases&SentencesGenerallyUsedinBusinessLetters(1)我們盼望于近日內(nèi)接獲回信,等。Wehopetoreceiveyourfavouratanearlydate.Wehopetobefavou
50、redwithareplywiththeleastdelay.Weawaitagoodnewswithpatience.Wehopetoreceiveafavourablereplyperreturnmail.Weawaitthepleasureofreceivingafavourablereplyatanearlydate.Weawaitthefavourofyourearly(prompt)reply.Apromptreplywouldgreatlyobligeus.Wetrustyouwillfavouruswithanearly(prompt)reply.Wetrustthatyouw
51、illreplyusimmediately.Weshouldbeobligedbyyourearly(prompt)reply.Willyourpleasereplywithoutdelaywhatyourwishesareinthismatter?Willyoukindlyinformusimmediatelywhatyouwishustodo.Werequestyoutoinformusofyourdecisionbyreturnofpost.Weareawaiting(anxioustoreceive)yourearlyreply.Wethankyoufortheanticipatedf
52、avourofyourearlyreply.Weshouldappreciateanearlyreply.Wethankyouinanticipationofyourusualcourteouspromptattention.Wethankyounowforthecourtesyofyourearlyattention.Wehopetoreceiveyourreplywiththeleastpossibledelay.Kindlyreplyatyourearliestconvenience.Pleasesendyourreplybytheearliestdelivery.Pleasesendy
53、ourreplybymessenger.Pleasereplyimmediately.Pleasefavouruswithyourreplyasearlyaspossible.Pleasewritetousbytonightsmail,withoutfail.Mayweremindyouthatwearestillawaitingyourearlyreply.Maywerequestthefavourofyourearlyreply?Apromptreplywouldhelpusgreatly.Apromptreplywillgreatlyobligeus.Yourpromptreplywou
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