《商務英語聽說（1）》課程教學大綱（本科）

1、商務英語聽說（1）課程教學大綱一、課程基本情況課程代碼：1101129023課程名稱（中/英文）:商務英語聽說（1） /Business Englis Listening and Speaking I課程類別：專業(yè)基礎課程學分：L5總學時：24理論學時：24實驗/實踐學時：0適用專業(yè)：商務英語適用對象：本科先修課程：商務綜合英語教學環(huán)境：多媒體教室開課學院：外國語學院二、課程簡介.課程的任務與目的商務英語聽說（1）是商務英語專業(yè)的一門專業(yè)基礎課程。本課程任務和目的是：通過專門 系統(tǒng)的聽說訓練，培養(yǎng)學生在各種商務環(huán)境下初步運用英語知識和技能，正確的理解，分析， 判斷所接收的信息，進行的英語交流和

2、商務溝通的能力。通過模擬商務情景對話，角色扮演， 視頻音頻聽力訓練等課堂活動，使學生了解商務聽說的性質(zhì)特點，熟悉常用的商務交際用語、 掌握商務活動情景對話中的語言要點以及相關的專業(yè)詞匯，為提高學生的綜合素質(zhì)奠定一個良 好的基礎。.對接培養(yǎng)崗位能力本課程對接的崗位能力附屬于“畢業(yè)要求3、5、6”，對接的指標點為“3.1、3.2、5.2、6.1、6.2。崗位能力包括：（1）扎實的英語聽力能力；（2）扎實的英語口語表達能力；（3）對 文化差異的理解、適應和溝通等能力；（4）企業(yè)組織架構，熟悉商務辦公領域中英語表達和習 慣用語的能力；（5）能夠進行跨文化商務溝通的能力三、課程教學目標本課程的教學目標表

3、達在三個方面:畢業(yè)要求指標點課程B標3.具備扎實的英語基本功， 熟練掌握“聽、說、讀、寫、 譯”等英語技能，能在職業(yè)場 合熟練運用英語語言溝通與 交流指標點3.1具備扎實的英語聽 力能力，能簡單區(qū)分不同英語 口音，能聽懂英美國家的日常 會話、商務會談、新聞報道、 學術講座等。指標點3. 2具備扎實的英語口 語表達能力，英語語音語調(diào)標 準，掌握在不同場景進行口語 會話，交流，商務談判及商務1 .提高學生的聽力能力和口 語表達能力。通過實際的商務 It景設計，訓練學生能結合具 體語言環(huán)境，理解所聽內(nèi)容的 含義，把握說話者的態(tài)度和意 圖，運用正確，得體的英語進 行商務交際的能力。四、教學課時安排演說

4、等技能和技巧。5.具有國際視野和較強的 跨文化溝通能力和團隊協(xié)作 能力。指標點5.2具備對文化差異的 理解、適應和溝通等能力，能 自如地運用英語進行跨文化商 務活動。2 .處理好語言與文化和語言教 學與文化教學的關系，對教材 涉及的文化內(nèi)容予以揭示，強 化學生的文化意識，增強學生 跨文化商務交際的能力。6.具備職場英語和商務英語 的應用能力和實踐能力。指標點6.1熟知企業(yè)組織架 構，熟悉商務辦公領域中英語 表達和習慣用語，能夠讀懂并 撰寫常用的英文公司內(nèi)部公 文。指標點6. 2能夠進行跨文化商 務溝通，接待外國客戶，安排 商務行程。3 .使學生初步掌握商務相關知 識，了解商務實踐中企業(yè)運作 模

5、式，引導學生從實際商務情 境中運用語言的能力和實踐 操作能力，使學生不斷完善提 高實際工作能力。學時分配主題或 知識點教學內(nèi)容總學 時學時完成課程 教學目標講課實驗實踐主題1Connections22001、2、3主題2Te company22001、2、3主題3Money22001、2、3主題4Te rket22001、2、3主題5nagement22001、2、3主題6Te customer22001、2、3主題7Production22001、2、3主題8Business and Society22001、2、3主題9Business Etics22001、2、3主題10TeDigita

6、lRevolution22001、2、3主題11Revision44001、2、3合計242400五、教學難點及教學設計主題 1 Connections1 .教學內(nèi)容Students will watc several video clips and listen to dialogues about king and answering calls. Students will be asked to tink of potential problems in pone calls and come up wit te corresponding measures. Students wil

7、l act out te plays tat tey create by terns elves.2,教學：Students are able to grasp useful expressions in king and answering pone calls, sue as get trough cut off, ang up.”. Students are expected to acquire business connection skills. Students are expected to deliver pone etiquette at work.,難點Communica

8、tive skills in dealing wit problems in calls and pone etiquette.教學方案設計（含教學方法、教學手段）In orda* to motivate students9 participation, te communicative approac is adopted. Students are required to listen to some conversations and dialogues as well as watc some video clips about eponing conversations and te

9、n do te exercises to grasp te useful expressions. Students are encouraged to do a role-play to inquire about te vacancy requirements.主題 2 Th company.教學內(nèi)容Students will watc several video clips and listen to dialogues about Ford Company. Students will be asked to apply Samrock organization teory to re

10、organize te Ford company. Ten students will understand te meeting roles and learn useful expressions to conduct meetings. Students will act out te plays tat tey create by terns elves.教學Students are able to grasp useful expressions to describe a job, sue as “recruit new staff, conduct perfornce appra

11、isals, prepare te budgets.9,. Students are expected to undo,stand and apply Samrock organization. Students are expected to deliver proper business meeting etiquette.教學難點Samrock organization teory and proper business meeting etiquette.教學方案設計（含教學方法、教學手段）In order to motivate students9 participation, te

12、 communicative approac are adopted. Students are required to listen to some conversations and dialogues as well as watc some video clips about Ford company and ten do te exercises to grasp te useful expressions. Students are encouraged to do a role-play to conduct meetings.主題3 Money.教學內(nèi)容Students wil

13、l watc several video clips and listen to dialogues about UK economy. Students will be asked to build up teir vocabulary concerning sares and currencies . Students will write a passage about a line grap and ke teii* financial news reports.教學Students are able to describe economic situation and financi

14、al activities. Students are expected to understand sares and currencies. Students are expected to describe line graps and ke financial news report.教學難點Sares and currencies as well as accounting.教學方案設計（含教學方法、教學手段）In order to motivate students9 participation, te communicative approac are adopted. Stud

15、ents are required to listen to some conversations and dialogues as well as watc some video clips about UK economy and ten do te exercises to grasp te useful expressions. Students are encouraged to ke teir financial news reports.主題 41erket.教學內(nèi)容Students will watc several video clips and listen to dial

16、ogues about rketing. Students will be asked to tink of potential problems in king proposals and negotiations and come up wit te coiTesponding measures. Students will act out te plays tat tey create by temselves.教學Students are able to grasp useful expressions in rketing, sue as “glamorous, uprket, sc

17、uline.79. Students are expected to ke proposals and negotiations. Students are expected to refuse and accept in a proper way.教學難點ke proposals and negotiate in a proper way.教學方案設計（含教學方法、教學手段）In order to motivate students9 participation, te communicative approac are adopted. Students are required to l

18、isten to some conversations and dialogues as well as watc some video clips about rketing and ten do te exercises to grasp te useful expressions. Students are encouraged to do a role-play to ke proposals.主題 5 nagement.教學內(nèi)容Students will watc several video clips and listen to dialogues about Ford Compa

19、ny. Students will be asked to apply X-Y teory to reorganize te Ford company. Ten students will understand te meeting roles and learn useful expressions to conduct interviews. Students will act out te plays tat tey create by temselves.教學Students are able to grasp useful expressions about nagement, su

20、e as diagram of te company ierarcy, te scale of production, cange nagement.Students are expected to undo-stand te X-Y test and get infortion by raising open and closed questions. Students are expected to conduct an interview.教學難點Te X-Y teory and interview etiquette.教學方案設計（含教學方法、教學手段）In order to moti

21、vate students participation, tc communicative approac arc adopted. Students arc required to listen to some conversations and dialogues as well as watc some video clips about Ford company and ten do te exercises to grasp te useful expressions. Students are encouraged to do a role-play to conduct inte

22、rviews.主題 6 Th customer.教學內(nèi)容Students will watc several video clips and listen to dialogues about rk Me Core k. Students will be asked to figure out nine qualities wen dealing wit customers. Ten students will learn useful expressions to bargain. Students will act out te plays tat tey create by terns

23、elves.教學Students are able to grasp useful expressions about sales, sue as precise, persuasive, persistent, distribute, sponsor, advertise.Students are expected to andle a difficult customer wen bargaining. Students are expected to address four negotiating problems.教學難點Dealing wit negotiating problem

24、s.教學方案設計（含教學方法、教學手段）In order to motivate students5 participation, te communicative approac are adopted. Students are required to listen to some conversations and dialogues as well as watc some video clips about rk Me Core k and ten do te exercises to grasp te useful expressions. Students are encoura

25、ged to do a role-play to bargain in antique stall negotiation and ski pass negotiation.主題 7 Production.教學內(nèi)容Students will watc several video clips and listen to dialogues about GM vs Toyota. Students will be asked to understand causes and effects of Daewoo and te Okpo sipyard. Ten students will under

26、stand te meeting roles and learn useful expressions to build a team. Students can write down te accident report forms and memorandums.教學Students are able to grasp useful expressions about production, sue as “l(fā)arge inventories of parts, assembly line, lean production./9. Students are expected to unde

27、rstand causes and effects in doing business. Students are expected to write accident report form and te memo.教學難點Writing te accident report form and te memo.教學方案設計（含教學方法、教學手段）In order to motivate students9 participation, te communicative approac are adopted. Students are required to listen to some c

28、onversations and dialogues as well as watc some video clips about GM vs Toyota and ten do te exercises to grasp te useful expressions. Students are encouraged to do a role-play to build a team.主題 8 Business and society.教學內(nèi)容Students will watc several video clips and listen to dialogues about speeces

29、de by Bill Clinton, Tony Blair and Nelson ndela. Students will be asked to tink about te economic problems described in te speec. Ten students will learn useful expressions to prepare a presentation. Students will act out te plays tat tcy create by tcmsclvcs.教學Students are able to grasp useful expre

30、ssions about economics, sue as social breakdown, inflation, trade deficit, inefficiency./9. Students are expected to sare teir tougts concerning economic problems. Students are expected to deliver presentations.教學難點Public speaking skills and etiquette.教學方案設計（含教學方法、教學手段）In order to motivate students9

31、 participation, te communicative approac are adopted. Students are required to listen to some conversations and dialogues as well as watc some video clips about speeces de by Bill Clinton, Tony Blair and Nelson ndela and ten do te exercises to grasp te useful expressions. Students are encouraged to

32、do a role-play to ke presentations.主題 9 Business etics.教學內(nèi)容Students will watc several video clips and listen to dialogues about business etics. Students will be asked to apply Sun Tzu and nagement. Ten students will use retoric to get aead in advertising. Students will act out te plays tat tey creat

33、e by terns elves.教學Students are able to grasp useful expressions about etics, sue as legal, moral, etical, onest, bribery, teft, fraud and deception.9,. Students are expected to understand and apply Sun Tzu and nagement. Students are expected to use retoric to get aead in advertising.教學難點Sun Tzu nag

34、ement and delivery etiquette.教學方案設計（含教學方法、教學手段）In order to motivate students? participation, te communicative approaces are adopted. Students are required to listen to some conversations and dialogues as well as watc some video clips about Sun Tzu nagement and ten do te exercises to grasp te useful

35、expressions. Students are encouraged to do a role-play to ke speeces.主題 10 Te digital revolution.教學內(nèi)容Students will watc several video clips and listen to dialogues about a revolution in business, language, tecnologies and services. Students will be asked to ponder over te function of E-il critically

36、. Ten students will learn useful expressions and follow some rules to writeE-ils more effectively.教學Students are able to grasp useful expressions about i-tec, sue as interactive evision, salite broadcasting, optical fibre.Students are expected to understand a revolution in business, language, tecnologies and services. Students are expected to tink about E