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Unit5NonverbalCommunication(I)2021/3/301Unit5NonverbalCommunicationIntoday’sclass,wewill…understandwhatnonverbalcommunicationisknowthe
functionnonverbalcommunicationservesfindouttheelementsofnonverbalcommunicationgainanawarenessthatsuccessfulICCalsodependsonbehaviorswedisplay2021/3/302Intoday’sclass,wewill…unde精品資料2021/3/303精品資料2021/3/303你怎么稱呼老師?如果老師最后沒有總結一節(jié)課的重點的難點,你是否會認為老師的教學方法需要改進?你所經(jīng)歷的課堂,是講座式還是討論式?教師的教鞭“不怕太陽曬,也不怕那風雨狂,只怕先生罵我笨,沒有學問無顏見爹娘……”“太陽當空照,花兒對我笑,小鳥說早早早……”2021/3/3042021/3/304ActingOutWhatarethespecialgesturesyouusetocommunicatthefollowingexpressions?Bequiet.fingeroverlips
Welldone.thumbsupSmellsbad.wrinklenoseOk!makeacirclewithone’sthumbandindexfinger2021/3/305ActingOutWhatarethespecActingOutSurprise.Ican’thear.Shyness.Anger.widentheeyescuphandbehindearIamfull.movethehandincirclesoverthestomachcoverfacewithhandonefistinair2021/3/306ActingOutSurprise.Ican’theaMeaningAction4.I’msohappy.1.Iamworried.3.IamsorryIdidsomethingwrong.TwistinghandstogetherorholdingheadHanginghead.Smiling,armsopenandheadback.2021/3/307MeaningAction4.I’msohappy.1angryThreatensb.Happy,feelatease,hideyourfeelingAgreementorrefusalBenotinterestedinterestedDonotbelieveFrownandturnyourbacktosomeoneCloseyourhandandshakeitatsomeone.smileNodtheheadupanddownorshaketheheadLookawayfromapersonoryawnTurntowardthepersonyouaretalkingto.Rollyoureyesandturnyourheadaway.2021/3/308angryThreatensb.Happy,feelaI.UnderstandingNonverbalCommunicationNVCinvolvesallthosenonverbalstimuliinacommunicationsettingthataregeneratedbyboththesourceandhis/heruseoftheenvironmentandthathavepotentialmessagevalueforthesourceorreceiver.(Samovar,2000:149)2021/3/309I.UnderstandingNonverbalComWhichcarriesmoreofthemeaning,verbalornonverbalcommunication?2021/3/3010WhichcarriesmoreofthemeanExpertssaythatcommunicationiscomposedofdifferentmethods:words,voice,toneandnon-verbalclues.Ofthese,somearemoreeffectiveindeliveringamessagethanothers.Accordingtoresearch,inaconversationorverbalexchange:BODYLANGUAGEare 55%effectiveTONEofVOICEis 38%effectiveWORDS are7%effectiveCommunicationMethod2021/3/3011ExpertssaythatcommunicationTheimportanceofNVCCaseWhenhevisitedtheUnitedStatesin1959,theformerSovietPremierNikitaKhrushchevonceusedtheclasped-hands-over-the-headgesture.ThenextdayAmericannewspapersprinteditonthefirstpage,whichshockedthewholecountry,andAmericanpeoplebecameindignant.2021/3/3012TheimportanceofNVCCase2021/RussiafriendshipAmericanpeopletheSovietUnionwoulddefeattheUS2021/3/3013Russiafriendship2021/3/30NikitaKhrushchev2021/3/3014NikitaKhrushchev2021/3/3014Whenwesay“Thenewlibraryissouthofthatbuilding”,weusuallypointinacertaindirection.Youtellsomeonethatyouarepleasedwithhis/herperformance,andatthesametimeyoupatthepersonontheshoulder.Ifpeopleinagroupareboisterous,youmightplaceyourindexfingertoyourlipsasanalternativetosaying,“PleasecalmdownsothatIcanspeak.”Inaconversationwenodourheadinagreementtoindicatetoourpartnersincommunicationthatweagreeandthattheyshouldcontinuetalking.Justbeforetheexam,youtellmeyouarerelaxedandatease,plementingsubstitutingregulatingcontradicting2021/3/3015Whenwesay“ThenewlibraryiWhenwesay“Thenewlibraryissouthofthatbuilding”,weusuallypointinacertaindirection.Youtellsomeonethatyouarepleasedwithhis/herperformance,andatthesametimeyoupatthepersonontheshoulder.Ifpeopleinagroupareboisterous,youmightplaceyourindexfingertoyourlipsasanalternativetosaying,“PleasecalmdownsothatIcanspeak.”complementingsubstituting2021/3/3016Whenwesay“Thenewlibraryi
Functions
OfNVCRepeatingRegulationContradictingSubstitutingComplementing2021/3/3017FunctionsRepeatingRegulationIII.ElementsofNonverbalCommunicationNVCProducedbythebodyCombinedwiththesettinggesturesparalanguagetoucheye
contactfacial
expressionsposturesspacesilencetime2021/3/3018III.ElementsofNonverbalCom1.MakingaGestureTheringgestureBritain:_____France:_____Tunisia:______U.S.:_____LatinAmerica:_____Japan:_____2021/3/30191.MakingaGestureTheringgeThethumbs-upBritain:_____&_____Sardinia:_____Greece:_____2021/3/3020Thethumbs-upBritain:_____&BeckoningAmerica:_____Malaysia:_____Yugoslavia:_____Indonesia:_____Australia:_____China:_____2021/3/3021BeckoningAmerica:_____2021/3/PullingdownthelowerlidoftheeyewithonefingerFranceandGreece:_____England:_____SpainandItaly:_____SouthAmerica:_____2021/3/3022PullingdownthelowerlidofEar-tugSpain:_____Greece:_____Malta:_____Italy:_____2021/3/3023Ear-tugSpain:_____2021/3/3023V-signBritain:_____Greece:_____Whatis“Moutza”?2021/3/3024V-signBritain:_____2021/3/3022021/3/30252021/3/3025Doyouknowwhatthefollowinggesturesmeans?
2021/3/3026Doyouknowwhatthefollowing2021/3/30272021/3/3027UnitedStates,England,andSwedengoodluckGreeceandTurkeybreakingofafriendshipinpartsofItalyO.K.2021/3/3028UnitedStates,England,andSwInmostcountries
crazyInBrazilyouhaveaphonecall2021/3/3029Inmostcountries2021/3/3029“Ihavenoidea.”
“Idon’tknow.”2021/3/3030“Ihavenoidea.”2021/3/3030“Ican’t/didn’thearyou.”2021/3/3031“Ican’t/didn’t2021/3/3031That’senough.It’salloverforme.2021/3/3032That’senough.2021/3/3032thumbsdown:rejection,refusal,defeat,nogoodorbadnewstoAmericans.2021/3/3033thumbsdown:2021/3/3033
“Somethingisabitsuspicious/oddhere.”2021/3/3034“Somethingisabitsuspiciou
Italytosay“Hello.”
Indonesians,Malaysians,andsomespeakersofArabicitsignals“Comehere.”
“Oh,Iforgot.”oranexpressionofsurprise.“Slowdown,relaxorwaitasecond.”2021/3/3035Italytosay“Hello.”
InintheUS-“Youdidsomethingbad;shameonyou.”2021/3/3036intheUS-“Youdid2021/3/303MeaningGestureintheUSAGestureinChina
No,don’tdothat.Movingtheindexfingerfromsidetoside.Idon’tknow
Shruggingone’sshoulders.Welldone
Thumbsup.Incredible.Ican’tbelieveit
Rollingone’seyes.
Comparison
MovingthehandfromsidetosideShakingtheheadOpenone’seyeorMouthwideThumbsup.2021/3/3037MeaningGestureintheUSAGesMeaningGestureintheUSAGestureinChina
MoneyRubbingthethumbandforefingertogethercrazyMovingtheindexfingerinacircleinfrontoftheear.GoodluckCrossthefingersComehereMovingtheindexfingerforwardsandbackwards.Comparison
RubbingthethumbandforefingertogetherMovingtheindexfingerinacirclefromsidetosideNosuchagestureMovingone’shandupanddownwiththepalmfacingdown.2021/3/3038MeaningGestureintheUSAGes2.PostureJapanese—bowingStatusandrank2021/3/30392.PostureJapanese—bowing202Americans—slouchingrelaxed,informalattitude2021/3/3040Americans—slouching2021/3/302021/3/30412021/3/3041CaseStudy2021/3/3042CaseStudy2021/3/3042InArabcountries,youeatusingthefingersofyourrighthand;thelefthandisnotusedatall.Isthereanythingwronginthepictures?2021/3/3043InArabcountries,youeatusiIsthereanythingwronginthepictures?InpartsofAsiayoumustnotsitwithyourfeetpointingatanotherperson.2021/3/3044IsthereanythingwrongintheMatchthefollowingdescriptionswiththebehaviors:2021/3/3045MatchthefollowingdescriptioThepersonisveryrelaxed,buthe/sheisreadytomoveatanytime.Thepersonisindeepthinking.He/shethinksthatmaybeagoodideaandisreadytomoveafterthethinking.Thepersonisverygladtoseetheother.Actuallyhe/shethinksthatpersonisimportant.Thepersonisveryconfident.He/shethinkshe/sheismoreimportantthantheother.Thepersonhasmadeuphis/hermind.He/sheisveryangry,buttriestocontrolhim-/her-self.Thepersondeterminestocontrolhis/herfeelings,tryingtocalmdown.Thepersonpresentshim-/her-selfasanimportantman.Buthe/shetriestobefriendlytoothers.DEAFCGB2021/3/3046Thepersonisveryrelaxed,buAmanandawomanmetonthetrainplatform.
Willthewomanaccepttheman’sgreetingfriendly?
2021/3/3047AmanandawomanmetonthetShewon’t!Man:“halfsmile”expressionarelaxedposition“snap”gesturebodyorientationWoman:“frowning”expression“chinup”facialposition“backing”postureLegstogetherFeetpointinginwards2021/3/3048Shewon’t!Man:2021/3/30483.FacialExpressionsMediterraneancultures:exaggeratesignsofgriefandsadness.U.S.:Mensuppressthedesiretoshowtheiremotions.China:Mennevershedtearsunlessinextremelystrongly-struckoccasions.Japan:Menhideexpressionsbylaughingorsmiling.2021/3/30493.FacialExpressionsMedite2021/3/30502021/3/3050confusedangrysadhappytired2021/3/3051confusedangrysadhappytired2021
smile
getthroughdifficultsituations
findfriends
opendoors
teardownwalls
expressanyemotion
apologise
greetsomeone
askforhelp
startaconversation
makeourselvesfeelhappierandstrongerwhensmilinginthemirror
don’tfeeldownandlonelywhenseeingasmilingfaceofagoodfriend
isabridgetotheworld2021/3/3052smilegetthroughdifficultsCasestudyInaChineseclassroom,agirlwasaskedtoansweraquestion.Shestoodupandsmiled,withoutmakinganysound.WhenanAmericanisparkinghisbicycleandthebicycleaccidentallyfallsover,hefeelsembarrassedathisawkwardness,andisquiteangeredandhumiliatedwhenChineseonlookerslaugh.Inthediningroom,anAmericandropsaplatequitebyaccidentandfeelsbad,andChineseonlookerslaugh,compoundinghisdiscomfortthuscausingangerandbadfeeling.2021/3/3053Casestudy2021/3/3053Smile=friendship?FarEast:coverupembarrassment,dismayorfuryJapan:maskanemotion;toavoidansweringaquestion;tohideembarrassmentFrance:apersonwhogrinstoomuch=simpleGermany:smilesarereservedforfamily,friendandsocialsituations,notinbusinesssettings.2021/3/3054Smile=friendship?FarEast:cgesturecountrymeaningsomecountriesothercountriesawaytoshowone’sinterestrudeordisrespectfuleyecontact2021/3/3055gesturecountrymeaningsomecoun4.ParalanguageparalanguageVocalcharacterizersVocalqualifiersVocalsegregates2021/3/30564.ParalanguageparalanguageVocUnit5NonverbalCommunication(I)2021/3/3057Unit5NonverbalCommunicationIntoday’sclass,wewill…understandwhatnonverbalcommunicationisknowthe
functionnonverbalcommunicationservesfindouttheelementsofnonverbalcommunicationgainanawarenessthatsuccessfulICCalsodependsonbehaviorswedisplay2021/3/3058Intoday’sclass,wewill…unde精品資料2021/3/3059精品資料2021/3/303你怎么稱呼老師?如果老師最后沒有總結一節(jié)課的重點的難點,你是否會認為老師的教學方法需要改進?你所經(jīng)歷的課堂,是講座式還是討論式?教師的教鞭“不怕太陽曬,也不怕那風雨狂,只怕先生罵我笨,沒有學問無顏見爹娘……”“太陽當空照,花兒對我笑,小鳥說早早早……”2021/3/30602021/3/304ActingOutWhatarethespecialgesturesyouusetocommunicatthefollowingexpressions?Bequiet.fingeroverlips
Welldone.thumbsupSmellsbad.wrinklenoseOk!makeacirclewithone’sthumbandindexfinger2021/3/3061ActingOutWhatarethespecActingOutSurprise.Ican’thear.Shyness.Anger.widentheeyescuphandbehindearIamfull.movethehandincirclesoverthestomachcoverfacewithhandonefistinair2021/3/3062ActingOutSurprise.Ican’theaMeaningAction4.I’msohappy.1.Iamworried.3.IamsorryIdidsomethingwrong.TwistinghandstogetherorholdingheadHanginghead.Smiling,armsopenandheadback.2021/3/3063MeaningAction4.I’msohappy.1angryThreatensb.Happy,feelatease,hideyourfeelingAgreementorrefusalBenotinterestedinterestedDonotbelieveFrownandturnyourbacktosomeoneCloseyourhandandshakeitatsomeone.smileNodtheheadupanddownorshaketheheadLookawayfromapersonoryawnTurntowardthepersonyouaretalkingto.Rollyoureyesandturnyourheadaway.2021/3/3064angryThreatensb.Happy,feelaI.UnderstandingNonverbalCommunicationNVCinvolvesallthosenonverbalstimuliinacommunicationsettingthataregeneratedbyboththesourceandhis/heruseoftheenvironmentandthathavepotentialmessagevalueforthesourceorreceiver.(Samovar,2000:149)2021/3/3065I.UnderstandingNonverbalComWhichcarriesmoreofthemeaning,verbalornonverbalcommunication?2021/3/3066WhichcarriesmoreofthemeanExpertssaythatcommunicationiscomposedofdifferentmethods:words,voice,toneandnon-verbalclues.Ofthese,somearemoreeffectiveindeliveringamessagethanothers.Accordingtoresearch,inaconversationorverbalexchange:BODYLANGUAGEare 55%effectiveTONEofVOICEis 38%effectiveWORDS are7%effectiveCommunicationMethod2021/3/3067ExpertssaythatcommunicationTheimportanceofNVCCaseWhenhevisitedtheUnitedStatesin1959,theformerSovietPremierNikitaKhrushchevonceusedtheclasped-hands-over-the-headgesture.ThenextdayAmericannewspapersprinteditonthefirstpage,whichshockedthewholecountry,andAmericanpeoplebecameindignant.2021/3/3068TheimportanceofNVCCase2021/RussiafriendshipAmericanpeopletheSovietUnionwoulddefeattheUS2021/3/3069Russiafriendship2021/3/30NikitaKhrushchev2021/3/3070NikitaKhrushchev2021/3/3014Whenwesay“Thenewlibraryissouthofthatbuilding”,weusuallypointinacertaindirection.Youtellsomeonethatyouarepleasedwithhis/herperformance,andatthesametimeyoupatthepersonontheshoulder.Ifpeopleinagroupareboisterous,youmightplaceyourindexfingertoyourlipsasanalternativetosaying,“PleasecalmdownsothatIcanspeak.”Inaconversationwenodourheadinagreementtoindicatetoourpartnersincommunicationthatweagreeandthattheyshouldcontinuetalking.Justbeforetheexam,youtellmeyouarerelaxedandatease,plementingsubstitutingregulatingcontradicting2021/3/3071Whenwesay“ThenewlibraryiWhenwesay“Thenewlibraryissouthofthatbuilding”,weusuallypointinacertaindirection.Youtellsomeonethatyouarepleasedwithhis/herperformance,andatthesametimeyoupatthepersonontheshoulder.Ifpeopleinagroupareboisterous,youmightplaceyourindexfingertoyourlipsasanalternativetosaying,“PleasecalmdownsothatIcanspeak.”complementingsubstituting2021/3/3072Whenwesay“Thenewlibraryi
Functions
OfNVCRepeatingRegulationContradictingSubstitutingComplementing2021/3/3073FunctionsRepeatingRegulationIII.ElementsofNonverbalCommunicationNVCProducedbythebodyCombinedwiththesettinggesturesparalanguagetoucheye
contactfacial
expressionsposturesspacesilencetime2021/3/3074III.ElementsofNonverbalCom1.MakingaGestureTheringgestureBritain:_____France:_____Tunisia:______U.S.:_____LatinAmerica:_____Japan:_____2021/3/30751.MakingaGestureTheringgeThethumbs-upBritain:_____&_____Sardinia:_____Greece:_____2021/3/3076Thethumbs-upBritain:_____&BeckoningAmerica:_____Malaysia:_____Yugoslavia:_____Indonesia:_____Australia:_____China:_____2021/3/3077BeckoningAmerica:_____2021/3/PullingdownthelowerlidoftheeyewithonefingerFranceandGreece:_____England:_____SpainandItaly:_____SouthAmerica:_____2021/3/3078PullingdownthelowerlidofEar-tugSpain:_____Greece:_____Malta:_____Italy:_____2021/3/3079Ear-tugSpain:_____2021/3/3023V-signBritain:_____Greece:_____Whatis“Moutza”?2021/3/3080V-signBritain:_____2021/3/3022021/3/30812021/3/3025Doyouknowwhatthefollowinggesturesmeans?
2021/3/3082Doyouknowwhatthefollowing2021/3/30832021/3/3027UnitedStates,England,andSwedengoodluckGreeceandTurkeybreakingofafriendshipinpartsofItalyO.K.2021/3/3084UnitedStates,England,andSwInmostcountries
crazyInBrazilyouhaveaphonecall2021/3/3085Inmostcountries2021/3/3029“Ihavenoidea.”
“Idon’tknow.”2021/3/3086“Ihavenoidea.”2021/3/3030“Ican’t/didn’thearyou.”2021/3/3087“Ican’t/didn’t2021/3/3031That’senough.It’salloverforme.2021/3/3088That’senough.2021/3/3032thumbsdown:rejection,refusal,defeat,nogoodorbadnewstoAmericans.2021/3/3089thumbsdown:2021/3/3033
“Somethingisabitsuspicious/oddhere.”2021/3/3090“Somethingisabitsuspiciou
Italytosay“Hello.”
Indonesians,Malaysians,andsomespeakersofArabicitsignals“Comehere.”
“Oh,Iforgot.”oranexpressionofsurprise.“Slowdown,relaxorwaitasecond.”2021/3/3091Italytosay“Hello.”
InintheUS-“Youdidsomethingbad;shameonyou.”2021/3/3092intheUS-“Youdid2021/3/303MeaningGestureintheUSAGestureinChina
No,don’tdothat.Movingtheindexfingerfromsidetoside.Idon’tknow
Shruggingone’sshoulders.Welldone
Thumbsup.Incredible.Ican’tbelieveit
Rollingone’seyes.
Comparison
MovingthehandfromsidetosideShakingtheheadOpenone’seyeorMouthwideThumbsup.2021/3/3093MeaningGestureintheUSAGesMeaningGestureintheUSAGestureinChina
MoneyRubbingthethumbandforefingertogethercrazyMovingtheindexfingerinacircleinfrontoftheear.GoodluckCrossthefingersComehereMovingtheindexfingerforwardsandbackwards.Comparison
RubbingthethumbandforefingertogetherMovingtheindexfingerinacirclefromsidetosideNosuchagestureMovingone’shandupanddownwiththepalmfacingdown.2021/3/3094MeaningGestureintheUSAGes2.PostureJapanese—bowingStatusandrank2021/3/30952.PostureJapanese—bowing202Americans—slouchingrelaxed,informalattitude2021/3/3096Americans—slouching2021/3/302021/3/30972021/3/3041CaseStudy2021/3/3098CaseStudy2021/3/3042InArabcountries,youeatusingthefingersofyourrighthand;thelefthandisnotusedatall.Isthereanythingwronginthepictures?2021/3/3099InArabcountries,youeatusiIsthereanythingwronginthepictures?InpartsofAsiayoumustnotsitwithyourfeetpointingatanotherperson.2021/3/30100IsthereanythingwrongintheMatchthefollowingdescriptionswiththebehaviors:2021/3/30101MatchthefollowingdescriptioThepersonisveryrelaxed,buthe/sheisreadytomoveatanytime.Thepersonisindeepthinking.He/shethinksthatmaybeagoodideaandisreadytomoveafterthethinking.Thepersonisverygladtoseetheother.Actuallyhe/shethinksthatpersonisimportant.Thepersonisveryconfident.He/shethinkshe/sheismoreimportantthantheother.Thepersonhasmadeuphis/hermind.He/sheisveryangry,buttriestocontrolhim-/her-self.Thepersondeterminestocontrolhis/herfeelings,tryingtocalmdown.Thepersonpresentshim-/her-selfasanimportantman.Buthe/shetriestobefriendlytoothers.DEAFCGB2021/3/30102Thepersonisveryrelaxed,buAmanandawomanmetonthetrainplatform.
Willthewomanaccepttheman’sgreetingfriendly?
2021/3/30103A
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