管理溝通雙語Chap009課件

McGraw-Hill/IrwinCopyright?2009byTheMcGraw-HillCompanies,AllRightsReserved.McGraw-Hill/IrwinChapter9JobInterviews,Follow-UpMessages,JobOffers,andFirstJobsInterviewStrategyPreparationInterviewChannelsDuringtheInterviewKindsofInterviewsAftertheInterviewFirstJobsChapter9JobInterviews,FolloDevelopanInterviewStrategyWhataboutyourselfdoyouwanttheinterviewertoknow?Whatdisadvantagesorweaknessesdoyouneedtominimize?Whatdoyouneedtoknowaboutthejobandtheorganizationtodecideonajoboffer?DevelopanInterviewStrategyWPreparation:FinalResearchReadWebpagesNewslettersAnnualreportsTradejournalsAskpeopleyouknowabouttheorganizationFindoutwhowillinterviewyouandresearchthem,ifpossiblePreparation:FinalResearchReaPreparation:TravelPlanningFindbuildingandclosestparkingPlanhowmuchtimeyou’llneedtogetthereLeavetimemarginsforunexpectedevents(e.g.,trafficjams,brokenelevators)Plantransportationandschedule,ifflyingPreparation:TravelPlanningFiPreparation:Attire(服裝)

suitable？

=Preparation:Attire(服裝)

suitaPreparation:Attire,continued…StylehairconservativelyWearunderstated簡樸的jewelryandmakeupAvoidperfumedaftershave,colognePresentflawlesspersonalhygienePreparation:Attire,continuedPreparation:Attire(服裝)Meetinterviewer’sdressexpectationsMakeconservativechoices;traditionaldarksuitismostcommonResearchorganization’sculture,ifpossible,anddressastepaboveWearcomfortable,shinedshoesingoodconditionPreparation:Attire(服裝)MeetinPreparation:WhattoTakeExtracopiesofyourrésuméNotepad,pen,andlistofquestionsCopiesofyourworkoraportfolioReferenceinformationAlow-costbriefcasewillcarrytheseitemsPreparation:WhattoTakeExtraInterviewChannelsCampusinterviewsKnowprotocolsandexpectationsProvidegooddetailsandprofessionalstoriesaboutyourworkFocuson3-4sellingpointsPhoneinterviewsNarrowslistofcandidatesTakenotes,butdon’tletitinterruptyouranswersSmile,leanforward,andgesturewhenspeakingAskforverbalfeedbackInterviewChannelsCampusinterInterviewChannels,continued…VideointerviewsPreparingavideoPracticeanswersaheadoftimeCaptureyourbestperformanceBethoroughParticipatinginvideoconferencePrepareapracticevideoaheadoftimeKeepyouranswersundertwominutesInterviewChannels,continued…PracticeforInterviewsPutontheclothesyou’llwearPracticeeverythingEnteringaroomShakinghandsSittingdownAnsweringquestionsUsevideoequipmentifavailableAnsweringoutloudismuchharderthanansweringinyourhead!PracticeforInterviewsPutonDuring:BehaviorPracticeactivelisteningDonotmonopolizeinterviewswithlengthymonologuesNeversayanythingbadaboutcurrentorformeremployers,includingschoolsBeenthusiasticBeyourself—yourbestselfDuring:BehaviorPracticeactivDuring:BehaviorReviewyouraccomplishments;knowyourself-worthRememberthesebasicsLookatpeoplewhenyoutalk;don’tmumbleSitupstraight;mindyourtablemannersTurnyourcellphoneoffOrdernon-messyfoodsLookforsignsoforganizationalcultureDuring:BehaviorReviewyouracDuring:Note-TakingRecordthefollowingbrieflyduringorrightaftertheinterviewInterviewer’sname(ornames)AdvicegiventoyouWhattheylikedaboutyouNegativepointsdiscussedAnswerstoyourquestionsWhenyou’llhearfromcompanyDuring:Note-TakingRecordtheDuring:InterviewSectionsOpening(2to5minutes)ConversationtosetyouateaseEasyquestionsorinformationaboutcompanyDuring:InterviewSectionsOpenDuring:InterviewSections,continued…Body(10to25minutes)AnswerquestionsthatletyoushowandtellyourstrengthsDeflectquestionsthatprobeweaknessesevidentonyourrésuméAskquestionswhenopportunityarisesWatchthetime;getinyourkeypointsDuring:InterviewSections,coDuring:InterviewSection,continued…Close(2to5minutes)SummarizeyourkeyaccomplishmentsandstrengthsListentofindoutwhathappensnextDuring:InterviewSection,conKindsofInterviews:BehavioralAsksyoutodescribepastbehaviors,suchasUsingwritingtoachievegoalMakingadecisionquicklyWorkingunderatightdeadlineTakingaprojectfromstarttofinishProbesyoutothinkaboutwhatyoudidanddiscusswhatyouwoulddodifferentlyKindsofInterviews:BehavioraKindsofInterviews:SituationalPutsyouinasituationsimilartothoseyou’llfaceonthejobTestsproblem-solvingskillsandabilitytohandleproblemsundertimeconstraintsandminimalpreparationFocusesonthefutureKindsofInterviews:SituationKindsofInterviews:StressPutsyouunderstresstoseehowyouhandlepressureRequiresdemonstrationofjobskillsonthespotPresentsopportunitytochangewhatcausesphysicalstressAllowsyoutoanswerstressfulquestionsassertivelyRephrasequestionsthatputyouonthedefensive,includesillegalsexistquestionsTreatthemasrequestsforinformationKindsofInterviews:StressPutAfter:Follow-upPhoneCalls&Letters

Within24-hoursReinforcepositivesfrominterviewOvercomenegativesfrominterviewProvideinformationtopersuadetheinterviewertohireyouThankyourhostsfortheirhospitalitySendinreceiptsforyourexpensesAfter:Follow-upPhoneCalls&After:Follow-UpMessages,continued…ThanktheinterviewerforusefulinformationandanyhelpfulactionRemindinterviewerwhats/helikedaboutyouUsecompanyjargon;refertospecificsofinterviewShowenthusiasmRefertothenextmoveAfter:Follow-UpMessages,conAfter:NegotiatingforSalary&BenefitsWaitforjoboffertotalkaboutsalaryFindoutgoingrateforworkyou’ddoAvoidnamingaspecificsalaryNegotiatepackage,notjuststartingsalaryAfter:NegotiatingforSalaryAfter:AcceptingaJobOfferKnowwhat’simportanttoyou;forexampleAreyouwillingtotakeworkhome?Wouldyouwantfirmdeadlinesorflexibleschedule?Whatkindsofopportunitiesfortrainingandadvancementareyouseeking?Wheredoyouwanttolive?PlanwhattosayattimeofjobofferAfter:AcceptingaJobOfferKnAfter:AcceptingaJobOffer,continued…Askfor2weekstoacceptorrejectofferMakeacceptancecontingentuponwrittenjobofferLetotherinterviewersknowwhenyouacceptajobAfter:AcceptingaJobOffer,FirstJobsRereadallyourmaterialsonorganization,itscompetition,theindustryNetworkwithpeopleinthefieldTalktorecenthiresBeobservantFindamentorFirstJobsRereadallyourmateFirstJobs,continued…AsklotsofquestionsBepleasantandpolitetoeveryone,includingsupportpersonnelBepunctual,dependable,organized,resourceful,anddiscreteGotheextramileEnjoyyourself!FirstJobs,continued…AsklotsMcGraw-Hill/IrwinCopyright?2009byTheMcGraw-HillCompanies,AllRightsReserved.McGraw-Hill/IrwinChapter9JobInterviews,Follow-UpMessages,JobOffers,andFirstJobsInterviewStrategyPreparationInterviewChannelsDuringtheInterviewKindsofInterviewsAftertheInterviewFirstJobsChapter9JobInterviews,FolloDevelopanInterviewStrategyWhataboutyourselfdoyouwanttheinterviewertoknow?Whatdisadvantagesorweaknessesdoyouneedtominimize?Whatdoyouneedtoknowaboutthejobandtheorganizationtodecideonajoboffer?DevelopanInterviewStrategyWPreparation:FinalResearchReadWebpagesNewslettersAnnualreportsTradejournalsAskpeopleyouknowabouttheorganizationFindoutwhowillinterviewyouandresearchthem,ifpossiblePreparation:FinalResearchReaPreparation:TravelPlanningFindbuildingandclosestparkingPlanhowmuchtimeyou’llneedtogetthereLeavetimemarginsforunexpectedevents(e.g.,trafficjams,brokenelevators)Plantransportationandschedule,ifflyingPreparation:TravelPlanningFiPreparation:Attire(服裝)

suitable？

=Preparation:Attire(服裝)

suitaPreparation:Attire,continued…StylehairconservativelyWearunderstated簡樸的jewelryandmakeupAvoidperfumedaftershave,colognePresentflawlesspersonalhygienePreparation:Attire,continuedPreparation:Attire(服裝)Meetinterviewer’sdressexpectationsMakeconservativechoices;traditionaldarksuitismostcommonResearchorganization’sculture,ifpossible,anddressastepaboveWearcomfortable,shinedshoesingoodconditionPreparation:Attire(服裝)MeetinPreparation:WhattoTakeExtracopiesofyourrésuméNotepad,pen,andlistofquestionsCopiesofyourworkoraportfolioReferenceinformationAlow-costbriefcasewillcarrytheseitemsPreparation:WhattoTakeExtraInterviewChannelsCampusinterviewsKnowprotocolsandexpectationsProvidegooddetailsandprofessionalstoriesaboutyourworkFocuson3-4sellingpointsPhoneinterviewsNarrowslistofcandidatesTakenotes,butdon’tletitinterruptyouranswersSmile,leanforward,andgesturewhenspeakingAskforverbalfeedbackInterviewChannelsCampusinterInterviewChannels,continued…VideointerviewsPreparingavideoPracticeanswersaheadoftimeCaptureyourbestperformanceBethoroughParticipatinginvideoconferencePrepareapracticevideoaheadoftimeKeepyouranswersundertwominutesInterviewChannels,continued…PracticeforInterviewsPutontheclothesyou’llwearPracticeeverythingEnteringaroomShakinghandsSittingdownAnsweringquestionsUsevideoequipmentifavailableAnsweringoutloudismuchharderthanansweringinyourhead!PracticeforInterviewsPutonDuring:BehaviorPracticeactivelisteningDonotmonopolizeinterviewswithlengthymonologuesNeversayanythingbadaboutcurrentorformeremployers,includingschoolsBeenthusiasticBeyourself—yourbestselfDuring:BehaviorPracticeactivDuring:BehaviorReviewyouraccomplishments;knowyourself-worthRememberthesebasicsLookatpeoplewhenyoutalk;don’tmumbleSitupstraight;mindyourtablemannersTurnyourcellphoneoffOrdernon-messyfoodsLookforsignsoforganizationalcultureDuring:BehaviorReviewyouracDuring:Note-TakingRecordthefollowingbrieflyduringorrightaftertheinterviewInterviewer’sname(ornames)AdvicegiventoyouWhattheylikedaboutyouNegativepointsdiscussedAnswerstoyourquestionsWhenyou’llhearfromcompanyDuring:Note-TakingRecordtheDuring:InterviewSectionsOpening(2to5minutes)ConversationtosetyouateaseEasyquestionsorinformationaboutcompanyDuring:InterviewSectionsOpenDuring:InterviewSections,continued…Body(10to25minutes)AnswerquestionsthatletyoushowandtellyourstrengthsDeflectquestionsthatprobeweaknessesevidentonyourrésuméAskquestionswhenopportunityarisesWatchthetime;getinyourkeypointsDuring:InterviewSections,coDuring:InterviewSection,continued…Close(2to5minutes)SummarizeyourkeyaccomplishmentsandstrengthsListentofindoutwhathappensnextDuring:InterviewSection,conKindsofInterviews:BehavioralAsksyoutodescribepastbehaviors,suchasUsingwritingtoachievegoalMakingadecisionquicklyWorkingunderatightdeadlineTakingaprojectfromstarttofinishProbesyoutothinkaboutwhatyoudidanddiscusswhatyouwoulddodifferentlyKindsofInterviews:BehavioraKindsofInterviews:SituationalPutsyouinasituationsimilartothoseyou’llfaceonthejobTestsproblem-solvingskillsandabilitytohandleproblemsundertimeconstraintsandminimalpreparationFocusesonthefutureKindsofInterviews:SituationKindsofInterviews:StressPutsyouunderstresstoseehowyouhandlepressureRequiresdemonstrationofjobskillsonthespotPresentsopportunitytochangewhatcausesphysicalstressAllowsyoutoanswerstressfulquestionsassertivelyRephrasequestionsthatputyouonthedefensive,includesillegalsexistquestionsTreatthemasrequestsforinformationKindsofInterviews:StressPutAfter:Follow-upPhoneCalls&Letters

Within24-hoursReinforcepositivesfrominterviewOvercomenegativesfrominterviewProvideinformationtopersuadetheinterviewertohireyouThankyourhostsfortheirhospitalitySendinreceiptsforyourexpensesAfter:Follow-upPhoneCalls&After:Follow-UpMessages,continued…Thanktheinterviewerforusefulinformation