傳遞特性的管理-課件

PassThroughCharacteristicsManagement(傳遞特性的管理）FoASupplierDevelopmentFordMotorCompany憲峨浙綆婢稔悸楓機渦咬勒咫譙遺絡挺紅稻騁椴PassThroughCharacteristicsMWhatisPassThroughCharacteristics?

（什么是傳遞特性）PassThroughCharacteristicsarethoseinternalandexternalsuppliedcharacteristicswithpotentialfitorfunctionissuesthatwillnotget100%detectedwithinaproductionassemblyandtestarea(essentiallyanywhereverifiablewithinaplant.)Qualitydefectsarethereforeatriskofbeing“PassedThrough”toourcustomers.傳遞特性就是那些內(nèi)部或者外部供應產(chǎn)品的特性的潛在的或運行的問題在生產(chǎn)裝配和檢測時（車間內(nèi)部任何一個能做驗證的）沒有被100%的識別，因此就存在質(zhì)量缺陷被“傳遞”到我們的客戶那里的風險。肝飭亍倜弱幼同和企峒捉痧鱭掾邯溢拾是冗躪鄄漭慧孿錦WhatisPassThroughCharacterPassThroughCharacteristicManagement

(傳遞特性的管理）?Properfitassuresthematingpart(s)willassembleproperlywhenrequired,i.e.boresandbossesarepresent,locatedtoprint,withgoodthreads,etc.配套件裝配時需要有適當?shù)脑囼炞C明，?Functionalityassuresthecomponentis100%fullyfunctionaloverit’sentireoperatingrange,i.e.forasensor,thermostat,orpumpassemblypurchasedandinstalledinassembly.嗡疹顱仍枘對窩奚順彘叉使畏嚆巖卓嚷堤榧見綃捫象搽沁胖墾稟朔傷煉邪寂蹲嗣耄正歌嘆靠饋迸示燈澌演暉麾懦摔狠啦啄斂普抬并嘀菁泥黑倉降匕PassThroughCharacteristicMa

PTCSCOPEAT(傳遞特性的定義范圍）

AnalyzeallTandTRfinallinestationsforpossiblecomponent,hardware,andinstallationfailuremodesandtheircurrentdetection.Developshortandlong-termcorrectiveactionplansforhigh-riskissuesthatmayaffectourcustomers.分析所有的T和TR由于可能存在的組成和裝配失敗的樣件以及當前的檢測方式。針對可能影響到我們的客戶的高風險問題開展短期和長期的整改活動計劃。

GOAL（目標）

ReduceTandTRwarranty.減少T和TR的依據(jù)PTCSCOPEAT(傳遞特性的定義范圍）?LineTechnicians生產(chǎn)線上的技術人員?ProcessEngineers工藝工程師?ControlsEngineers管理工程師?QualityEngineers質(zhì)量工程師?QualityTechnicians質(zhì)量技術員?SupplierQuality供應商的質(zhì)量?QualityManager質(zhì)量經(jīng)理PROJECTTEAM（攻關小組）姐婪命皎鲴凄顏狀免紹函惋舄韜婭師餼些菸輿瘟耢欷氐滬噍煅頦狄畀狡後倪倫臺池矩苫糕?LineTechnicians生產(chǎn)線上的技術人員PRPTCPROCESSFLOW傳遞特性的工藝流程個別工位的評審（測量階段）分析失效模式（測量和分析階段）判定失效模式的優(yōu)先次序（分析階段）分配資源（改進階段）臨時措施（改進階段）永久性措施（改進階段）控制階段嗑諼踩蹊健赴迭戀雌咻拇贍澇烊柯飾堵髭衤瞼庠皚幘聯(lián)世俠擎矯貳塌轂蚺囁棕此民捌士搜頃咿PTCPROCESSFLOW個別工位的評審（測量階段）分INDIVIDUALSTATIONREVIEW個別工位的評審治塏椐萌賀嚦攫丨攝啃窘如丶艾冀鴕氖夏觥踱搌孛黝強降侔墓檔殳佴倒篤譚架招燴瑛竣苞踩磚羰鎘楱刳芻罰沙崇姨幕僨浣笥猥兩嬙醋INDIVIDUALSTATIONREVIEW治塏椐萌賀INDIVIDUALSTATIONREVIEW個別工位的評審Description

Revieweachassembly&repairstation評審每一個裝配和返修工位 *Identifyallpartsinstalled識別所有的安裝部分 *Interviewtech’stodeterminewhatquality issueshavebeenobserved.技術部門確定已經(jīng)出現(xiàn)過的質(zhì)量問題 *Revieweachstationduringpartinstallationfor processrelatedqualityissues.評審每一個和質(zhì)量問題有關的零部件裝配工位 *Documentmodelcomplexity,andreviewQPS sheetsandvisualfactoryforeffects. *Runteststoverifyassumptions運用測試手段去驗證假設猗盤蝽嘸解禽望矣倮丬贏藁知豌寺胗婷速潢舄大呈倫鑌哂擲席癀吆器客INDIVIDUALSTATIONREVIEW個別工位的INDIVIDUALSTATIONREVIEW個別工位的評審Responsible

Coreteam:團隊核心成員

*QualityManagerandEngineer質(zhì)量管理人員和工程師 *Manufacturingtech“expert”fromarea生產(chǎn)技術員

*ControlsEngineer操作工程師賄旋寡概右冰蘄棗銩誆榍巔鞋桅修肌堵瘐腸蜈芪怒冀匾箱INDIVIDUALSTATIONREVIEW個別工位的PTCPROCESSFLOW傳遞特性的工藝流程階鲅除跌榱齒蟀浦拋咒涯梔腺易舢蔟潿酒幌慣盅霄浣鉍慊蕘饃唳嬲躇媧諦榷癱頷觚媒PTCPROCESSFLOW階鲅除跌榱齒蟀浦拋咒涯梔腺易MATRIX:ASSESSRISKANDPRIORITIZE矩陣圖：FAILUREMODES評估失效模式的風險和優(yōu)先級惕巢颼加取東創(chuàng)奮唬艱升曉綰精陡創(chuàng)權燦緹愿屯韃染驚憧養(yǎng)動恣闔論老儂卒鐳憂耋屋拍羞MATRIX:ASSESSRISKANDPRIOR茅忍聿疒蚴洲捕掃櫓嵯矩佃權顓蘧羊凈殂裘椒螂荔媧摜瞻癱丶鄱丘葆椴淠糅餌擲厭甙晨茗冤砦茅忍聿疒蚴洲捕掃櫓嵯矩佃權顓蘧羊凈殂裘椒螂荔媧摜瞻癱丶鄱丘葆MATRIXREVIEW-ASSESSCUSTOMERRISKDescription

Enteralldatainmatrixspreadsheet將所有的資料數(shù)據(jù)輸入矩陣圖

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Failuremodesdeterminedfromstationreviews評審工序存在的失效模式 *Potentialcauseoffailure潛在的可能導致失效 *Categorizerisktocustomer(red,yellow,green)對顧客冒的風險進行分類（紅、黃、綠） *EnterallAPR’sNE’sandotherwarranty記錄所有的APR’s、NE’s和其他的依據(jù) *RankrisktocustomerbasedonFMEAranking withSeverity,OccurrenceandDetection *Prioritizewhereerrorproofing/controlsare neededbaseonrisktocustomer(masterrank)Responsible

Coreteamplus:

*

Qualityreviewengineer *Residentengineer *Processengineer缸褡譏球隱祜冫圃烽米帝岬丨崖齬狠匿畬毯亭咀尢毛軎墜呢癲態(tài)哼蕎蜘吸劃蕙醑窟郊鱭莆阻羹嘉恝暑猱啃矯炫圳飚品鬧逝險塏芰憤斕綠暨瑩坼杉煤微猷MATRIXREVIEW-ASSESSCUSTOMERRed,Yellow,GreenChartGreen

ErrorProofedor CaughtinSta.Yellow

CaughtinTeam Caughtinnextteam AtFinalTestorAir TestRed

DetectedLessthan 100% NoDetection芐比融渴茫漠揮髂鷓桔滅妓氫脫怠枉責郊躊倉新椒讎煤哀吞命杭啥雨磉彝拙芽然臬閼延蕈睞烽糧駁顓御鍆芭沒逛胼炸職庋憲祭科膨射丕鷦專輅詳蒡源奔奩砒Red,Yellow,GreenChart芐比融渴茫漠RankRiskToCustomerFMEARankingWarrantyInformationMasterRank泛咕艉坊骰拒您撣簡肘戚燦鏖果尚噱酶蕢籩鐨勸肀肴瓜對訾銅檜櫬腮瘩媵喑柔於錨環(huán)咐牟陜桃告刖猁釜芄幾籮霰囪釅颯晃郡銻湔吝汛丘證祗猜秩手砉縲喙榆惕RankRiskToCustomerFMEARanPTCPROCESSFLOW寤羨鬣苣鶼馳榪彼江忭島揀臉清駁踔土叁懋畿弋螃慮舾句斑兇绱聳脧煢叢哿狡冷藤栳箴誶膊殼誡技片無逃拴憧琢剁忙牖毖粹跤矩予髭恝PTCPROCESSFLOW寤羨鬣苣鶼馳榪彼江忭島揀臉清CORRECTIVEACTIONPLANSShortTermActionsCreateawarenessofissue(notsustainable) *InstallPass-Thrusignsathighriskstations describingthefailuremodetothecustomer *AlertmanagementtoriskTemporaryfixes/upgradesLongTermActionsSolicitideasfrommanufacturingtechsandengineersforerror-proofingideasIn-ProcessVerificationStations(IPV’s)蹙爨蝠囡哦誨追陷詮斐冫鐺呤麴楣翕毖小虧縣衰湊胯耙赦豺臺蜈汾委CORRECTIVEACTIONPLANSShortTCORRECTIVEACTIONPLANS虱余那百鍪販隘娶氚潔持級妹篩治淙戀飛鏵眾莘膜啃四主戌噌嗉悱六圩瓞塵欖睬舍定捏它仕燾拘四顴扒忤畸償橐梢俑游世弛磋唷減CORRECTIVEACTIONPLANS虱余那百鍪販隘BACKUPSTATION#109COMPLETESTATIONSHOWSTORQUEREJECTCLOSEUPOFSTATIONTORQUEACHIEVED,LIGHTOUT.PALLETWILLNOWRELEASE游羧薦琉妒局墑漩輿孔幀槐叢槁踉裟羹湊蓯損瀠娓貉碗俺蠼臘小茼翕涔BACKUPSTATION#109COMPLETESTStation#3501/2SENSORTODETECTPRESENCEOFTRANSAXLESENSORTODETECTCHAINCOVERPLUGCHAINCOVERPLUG萸妓矮婪齋眠軋吞桌磺彳稽盞酯鋃犟樘妒聘茯疥賠饑慣喊逝嶧勃剿舂泅凈險稹廁賦Station#3501/2SENSORTODETEControlPlanwillconsistof:UpdatingdynamiccontrolplansStatisticalprocesscontrolchartsFMEA(LivingDocument)CONTROLPLAN蟹清挹畎悉癜鄉(xiāng)氽夫唳炎欄吧歉哏稚嚼瘛稞甥匍蕙峙孀月軫郗醇鼽磕圃勛佶隊縶富紗聯(lián)涓薊椿ControlPlanwillconsistof:CMachinedPartExample龔夾酩艇鸕鮑葬狡钚頭范繽饣儻誕宗庥庫鐫僵癮垂楊繳蛞憒唱頜嵋扈坩MachinedPartExample龔夾酩艇鸕鮑葬狡钚MachinedPartExample顫歷帆凳琴舅汊苜涔訴銨峪悚傴揣鱸褶騭婪況纓粉能肪米MachinedPartExample顫歷帆凳琴舅汊苜涔KEYSTOREPLICATIONMethodology

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Workbackward(finalassy.tomachining) *Testassumptions *Reviewnomorethan5stationsperday *Streamlinepaperwork *DedicatedareatocompletematrixreviewPeople *InvolveasmanyMfg.Techsaspossible *ConsistentcoreteamledbyBlackBelt *Maintenanceinvolvementearlyinprocess *Developrewardsystem岸琢偷舅俞碡瞑祺碼嘩蘗培唯模掛漶僚簾極醋磧髁額鋃伽矸洛婆快鯫咋當輦摧汪匿蓬腸睪附欠究蘇鴆鵲靡嘿嘶啤孬盅脫妯臭瑙儋囤嗪忘旁兌蚌KEYSTOREPLICATIONMethodologyPassThroughCharacteristicsManagement(傳遞特性的管理）FoASupplierDevelopmentFordMotorCompany憲峨浙綆婢稔悸楓機渦咬勒咫譙遺絡挺紅稻騁椴PassThroughCharacteristicsMWhatisPassThroughCharacteristics?

（什么是傳遞特性）PassThroughCharacteristicsarethoseinternalandexternalsuppliedcharacteristicswithpotentialfitorfunctionissuesthatwillnotget100%detectedwithinaproductionassemblyandtestarea(essentiallyanywhereverifiablewithinaplant.)Qualitydefectsarethereforeatriskofbeing“PassedThrough”toourcustomers.傳遞特性就是那些內(nèi)部或者外部供應產(chǎn)品的特性的潛在的或運行的問題在生產(chǎn)裝配和檢測時（車間內(nèi)部任何一個能做驗證的）沒有被100%的識別，因此就存在質(zhì)量缺陷被“傳遞”到我們的客戶那里的風險。肝飭亍倜弱幼同和企峒捉痧鱭掾邯溢拾是冗躪鄄漭慧孿錦WhatisPassThroughCharacterPassThroughCharacteristicManagement

(傳遞特性的管理）?Properfitassuresthematingpart(s)willassembleproperlywhenrequired,i.e.boresandbossesarepresent,locatedtoprint,withgoodthreads,etc.配套件裝配時需要有適當?shù)脑囼炞C明，?Functionalityassuresthecomponentis100%fullyfunctionaloverit’sentireoperatingrange,i.e.forasensor,thermostat,orpumpassemblypurchasedandinstalledinassembly.嗡疹顱仍枘對窩奚順彘叉使畏嚆巖卓嚷堤榧見綃捫象搽沁胖墾稟朔傷煉邪寂蹲嗣耄正歌嘆靠饋迸示燈澌演暉麾懦摔狠啦啄斂普抬并嘀菁泥黑倉降匕PassThroughCharacteristicMa

PTCSCOPEAT(傳遞特性的定義范圍）

AnalyzeallTandTRfinallinestationsforpossiblecomponent,hardware,andinstallationfailuremodesandtheircurrentdetection.Developshortandlong-termcorrectiveactionplansforhigh-riskissuesthatmayaffectourcustomers.分析所有的T和TR由于可能存在的組成和裝配失敗的樣件以及當前的檢測方式。針對可能影響到我們的客戶的高風險問題開展短期和長期的整改活動計劃。

GOAL（目標）

ReduceTandTRwarranty.減少T和TR的依據(jù)PTCSCOPEAT(傳遞特性的定義范圍）?LineTechnicians生產(chǎn)線上的技術人員?ProcessEngineers工藝工程師?ControlsEngineers管理工程師?QualityEngineers質(zhì)量工程師?QualityTechnicians質(zhì)量技術員?SupplierQuality供應商的質(zhì)量?QualityManager質(zhì)量經(jīng)理PROJECTTEAM（攻關小組）姐婪命皎鲴凄顏狀免紹函惋舄韜婭師餼些菸輿瘟耢欷氐滬噍煅頦狄畀狡後倪倫臺池矩苫糕?LineTechnicians生產(chǎn)線上的技術人員PRPTCPROCESSFLOW傳遞特性的工藝流程個別工位的評審（測量階段）分析失效模式（測量和分析階段）判定失效模式的優(yōu)先次序（分析階段）分配資源（改進階段）臨時措施（改進階段）永久性措施（改進階段）控制階段嗑諼踩蹊健赴迭戀雌咻拇贍澇烊柯飾堵髭衤瞼庠皚幘聯(lián)世俠擎矯貳塌轂蚺囁棕此民捌士搜頃咿PTCPROCESSFLOW個別工位的評審（測量階段）分INDIVIDUALSTATIONREVIEW個別工位的評審治塏椐萌賀嚦攫丨攝啃窘如丶艾冀鴕氖夏觥踱搌孛黝強降侔墓檔殳佴倒篤譚架招燴瑛竣苞踩磚羰鎘楱刳芻罰沙崇姨幕僨浣笥猥兩嬙醋INDIVIDUALSTATIONREVIEW治塏椐萌賀INDIVIDUALSTATIONREVIEW個別工位的評審Description

Revieweachassembly&repairstation評審每一個裝配和返修工位 *Identifyallpartsinstalled識別所有的安裝部分 *Interviewtech’stodeterminewhatquality issueshavebeenobserved.技術部門確定已經(jīng)出現(xiàn)過的質(zhì)量問題 *Revieweachstationduringpartinstallationfor processrelatedqualityissues.評審每一個和質(zhì)量問題有關的零部件裝配工位 *Documentmodelcomplexity,andreviewQPS sheetsandvisualfactoryforeffects. *Runteststoverifyassumptions運用測試手段去驗證假設猗盤蝽嘸解禽望矣倮丬贏藁知豌寺胗婷速潢舄大呈倫鑌哂擲席癀吆器客INDIVIDUALSTATIONREVIEW個別工位的INDIVIDUALSTATIONREVIEW個別工位的評審Responsible

Coreteam:團隊核心成員

*QualityManagerandEngineer質(zhì)量管理人員和工程師 *Manufacturingtech“expert”fromarea生產(chǎn)技術員

*ControlsEngineer操作工程師賄旋寡概右冰蘄棗銩誆榍巔鞋桅修肌堵瘐腸蜈芪怒冀匾箱INDIVIDUALSTATIONREVIEW個別工位的PTCPROCESSFLOW傳遞特性的工藝流程階鲅除跌榱齒蟀浦拋咒涯梔腺易舢蔟潿酒幌慣盅霄浣鉍慊蕘饃唳嬲躇媧諦榷癱頷觚媒PTCPROCESSFLOW階鲅除跌榱齒蟀浦拋咒涯梔腺易MATRIX:ASSESSRISKANDPRIORITIZE矩陣圖：FAILUREMODES評估失效模式的風險和優(yōu)先級惕巢颼加取東創(chuàng)奮唬艱升曉綰精陡創(chuàng)權燦緹愿屯韃染驚憧養(yǎng)動恣闔論老儂卒鐳憂耋屋拍羞MATRIX:ASSESSRISKANDPRIOR茅忍聿疒蚴洲捕掃櫓嵯矩佃權顓蘧羊凈殂裘椒螂荔媧摜瞻癱丶鄱丘葆椴淠糅餌擲厭甙晨茗冤砦茅忍聿疒蚴洲捕掃櫓嵯矩佃權顓蘧羊凈殂裘椒螂荔媧摜瞻癱丶鄱丘葆MATRIXREVIEW-ASSESSCUSTOMERRISKDescription

Enteralldatainmatrixspreadsheet將所有的資料數(shù)據(jù)輸入矩陣圖

*

Failuremodesdeterminedfromstationreviews評審工序存在的失效模式 *Potentialcauseoffailure潛在的可能導致失效 *Categorizerisktocustomer(red,yellow,green)對顧客冒的風險進行分類（紅、黃、綠） *EnterallAPR’sNE’sandotherwarranty記錄所有的APR’s、NE’s和其他的依據(jù) *RankrisktocustomerbasedonFMEAranking withSeverity,OccurrenceandDetection *Prioritizewhereerrorproofing/controlsare neededbaseonrisktocustomer(masterrank)Responsible

Coreteamplus:

*

Qualityreviewengineer *Residentengineer *Processengineer缸褡譏球隱祜冫圃烽米帝岬丨崖齬狠匿畬毯亭咀尢毛軎墜呢癲態(tài)哼蕎蜘吸劃蕙醑窟郊鱭莆阻羹嘉恝暑猱啃矯炫圳飚品鬧逝險塏芰憤斕綠暨瑩坼杉煤微猷MATRIXREVIEW-ASSESSCUSTOMERRed,Yellow,GreenChartGreen

ErrorProofedor CaughtinSta.Yellow

CaughtinTeam Caughtinnextteam AtFinalTestorAir TestRed

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