施耐德供應(yīng)商管理流程

SchneiderSupplierManagementSAMSQMSPMSupplierApprovalModule(SAM)SSQMProcessforEvaluatingSuppliersSAM:ProcessFlowRequestinSSRM!!!RecordinSSRM(VENUS)!RecordinSSRM(VENUS)!RecordinSSRM(VENUS)!Technological&designaudits

SSRM,SchneiderSupplierRelationshipManagement

SAM:SupplierAssessmentSupplierAssessmentQuestionnaireIdentifygeneralstrengths&weaknessesCommoditybasedEachlocationrequiresanewevaluationIdentifiedexperimentedpurchasingassessorsdesignedbythecommoditymanagertodoandcompleteAfterphysicalvisitatsupplierScoringbasedon‘

ObjectiveEvidence

’SpecificIF->THENscoringRecommendedornot!GlobalCompact

Sustainable

DevelopmentGlobalCompactGlobalCompact:

Global

CompactChartGlobalCompactisachartsignedbythecompaniesengagingthemtorespect10principlesGlobalCompact

SAM:FunctionalAuditsDetailedanalysisofsupplierMandatoryforquality&supplychainMadebycertifiedauditors(experience+training)ObjectiveDetermineifsupplierhastheabilitytomeetourneedsIdentifyfunctionalstrengths&weaknessesIdentifyimprovementareasIdentifyGeneralCapabilityLevelAdditionalauditsifneededTechnological,design…QualityLogisticSAM:TeamDecision“DoesSupplierhaveabilitytomeetourneeds?””AllfunctionsmustagreeEachhas??Veto??authorityNot??Consensus??votingIf““Approved”-TeamapprovesIf““Rejected”-TeamrejectsIf““ConditionalApproved”-ImprovementplanisrequiredIf““ConditionalRejected”-Improvementplanand2ndauditarerequiredGreen綠色色Yellow黃色色Orange橙色色Red紅色色DecisionforSAMcolor(Quality)SAM審核核顏顏色色確確定定(質(zhì)質(zhì)量量)Green:0reject,0condition,TotalScore>=18Original:≤2rejects,≤4conditionsTotalScore>=10Red:≥≥3rejects,≥≥5conditionsTotalScore<10Yellow:0reject,≤2conditionsTotalScore>=15SAMSAMDecisionofSAMauditRedsupplier:NotstartorstopbusinessOrangesupplier:notstartornonewbusinessgiven,improvementwithin6months.Yellowsupplier:Withinoneyear,mustmovetoGreen.IfnotmovetoorangeGreensupplier:Keysupplierarereviewedonceper1-2years(normally)CommodityManagertodecideIf““NO””-theprocessisstoppedIf““YES””:=S=tolistallweak/improvementpoints(Requestforactionplan)SuppliertofillintheactionstoRAP=S=toReview&ApprovetheRAPSuppliertoimplementtheRAPSAM:DecisiontoImproveSAM:ImprovementPlanMustbeshortterm(upto1year)SchneidermustverifyimprovementsAtSupplierlocationSuppliermustimproveOrlose“Conditional”ratingImprovementplanisdocumentedinSSRM(tobeimplemented)AfullauditisnecessarytoremoveCONDITIONALREJECTEDstatusSAM:SupplierApprovalResultsstoredelectronicallyinSSRMDatabaseSupplierAssessmentQuality&SupplyChainAuditsOtherAudits(ifany)ImprovementPlans(tobeimplemented)Resultsavailableacrossall=S=Approval->Supplierhasbeenevaluated,andshouldhavecapabilitytomeetourneeds(Foraspecificlocation/commodity)SAMSupplierQualificationModule(SQM)SSQMProcessforEvaluatingGoods&ServicesfromSuppliersTheSQMQualificationTeammustinclude(ataminimum):Engineering(ProductResponsible)QualityPurchasingManufacturing(LogisticsorIndustrial)AdditionalactorsfortheQualificationTeammayinclude:AdvancedManufacturingSupplyChainAdvancedQualityMarketingSafety,Health&EnvironmentalCorporateQualitySQM-KeyPoints:ProjectIntroduction:Descriptionofproject/activityInformationsharingRoughScheduleStartofPPEPFormThisisthefirststepintheSQMprocess->Whentherequestisinitiatedtoqualifyagoodfromasupplier.Atthisstep,theQualificationTeammeetstogethertodiscusstherequestMeetingorconferencecallReviewgeneralcharacteristicsofthegoodComplexdesign?Newtool?Samematerial?Sameprocess?OutputofthisstepisanestimateforthequalificationrequirementsandscheduleSSQM:SQMProcessFlowDetermineRequirements:AllFunctionalRequirementsMustConsider:ParttoSpecificationSupplierProcessCapabilityEnd-ProductFunctionalityInternalManufacturingProcessRecordRequirementsinPPEPFormThisisthesecondstepintheSQMprocess->ThedefinitionofthequalificationrequirementsAtthisstep,theQualificationTeamworksseperatelytodefineeachfunctionalrequirementsQualitydeterminescontrolplan,processFMEA,traceability,GaugeR&REngineeringdeterminescomponent&finishedproductfunctionaltestingManufacturingdeterminespre-productionbuildacceptancecriteriaetcTheQualificationTeamthenhasasecondmeetingtocombineallfunctionalrequirements,andlisttheserequirementsinthePPEPformSSQM:SQMProcessFlowSupplierReview:CommunicateRequirementstosupplierBeforesuppliermakessamplepartsAndbetter,beforequotationThisisthethirdstepintheSQMprocess->ReviewingthequalificationrequirementswiththesupplierItiscriticalthatthesupplierunderstandallofourfunctionalrequirementsBeforethesupplierfabricatessamples,orstartstodeveloptooling.Suppliermustknowourexpectationsbeforeanyinvestmentismade->tobecertainthatthegoodwillmeetourneedsThedeliverablesthatthesuppliermustcompletearedefinedatthismeetingFirstArticleInspectionReport,ControlPlan,etcThesuppliermustcommittoprovidingtheirdeliverablesSSQM:SQMProcessFlowCompleteActions:DOTHEWORK!ThisisthefourthstepintheSQMprocess->CompletingthequalificationrequirementsThisiswheretheSupplierandtheQualificationTeaminsurethatalloftherequirementsarecompleted,andsatisfytheacceptancecriteria.SSQM:SQMProcessFlowQualificationOK?:Question:AreallfunctionsOKwithsupply?All4‘‘considerations’’utilized?Readyforproduction?ProductioncannotbeinitiateduntilaftertheentireQualificationTeamagreesthateachrequirementhasbeensatisfiedThisdoesnotimpactpre-production->pre-productionbuildsarenecessarytovalidateseveraloftherequirementsThisdoesrequirethatbeforeapartcanbeconsidered??QUALIFIED??thatalltherequirementshavebeen??ACCEPTED??bytheQualificationTeamSSQM:SQMProcessFlowPRODUCTION:DocumentresultsinPPEPformPlaceproductionordersRetaininformationincomponentqualityrecordsatplantsPPEPFormTestResults….ProductionsignalstheendoftheSQMprocessTheQualificationTeamisdisbanded,andthequalificationprojectisclosedTheQualityManagementSystemforafacilitydeterminesthequalityoversightforthegoodSSQM:SQMProcessFlowNewPart/ProductEvaluationPlan(PPEP)SummarySheetWhatisaPPEPform?Apurchasingprojecttooltoselectallthenecessarypartfunctionalrequirements,alltheactorsinordertoqualifyasupplyandaprocess.WhentoestablishaPPEP?Atthestartofanypurchasingproject,normallybeforethesupplierchoiceandbetterbeforethequotationstep.Don’t’forgettoreadtheSAMauditsbeforechoiceasupplier.Whatisapurchaseproject?AuseofaNewSupplierARawMaterialChangeASupplierProcessChange(eg:Cr6Cr3)ASupplierLocationChangeADesignChangeAnOutsourcing<->InsourcingADifferentSchneiderManufacturingLocationAPartNon-Conformancesimprovement(likecorrectiveaction)WhoestablishaPPEPform?Thequalificationteamincludingatleastthefollowingfunctionswithavetoright:Engineering(ProductResponsible)QualityPurchasingManufacturing(LogisticsorIndustrial)WhoisresponsibletostartthePPEPprocess?TheprojectleaderWhoisresponsibleofthePPEPapplication?TheQualityDepartment.WhosignthethePPEP?Thesupplierbeforetostarttheprojectandthequalityresponsibleattheend.WhovalidatethePPEP?ThequalificationteamLinksbetweenSSQMandPMP

Selectionofsuppliersin“technologysuppliermapping”Verificationplaninclude:listofallcomponentsthatshouldbesubmittedtoverification,+PPEPselectedoperationstobeperformedforeachcomponent,+qualityspecificationsFinalcheckofqualificationaspectsduring“suppliercontractreview”SupplyQualification

ModuleQualificationreportreportofPPEPselecteditems(couldincludecomponentapproval)SupplierApprovalModulenewprojectfocussedonpartscomponentverificationSupplierPerformanceModuleSuppliercontractreviewmethods&toolsSupplierperformanceevaluationresultsSSQMSchneiderSupplierQualityManagementS.SRMapprovedsuppliersSuppliersforNewProjectDevelopmentande.designlabelCriteriaE.designcriteriaincludedifneededRequestCriticalitylevelSupplierPerformanceModule(SPM)SSQMProcessforMonitoringPerformanceofSuppliersSupplierPerformanceModuleTheSSQM-SPMSupplierevaluationprocessisacombinationofdailyandregularlyscheduledevents;Daily:Communication&resolutionofSupplierDelivery,QualityandCriticalIssuesbySupplierQualityEngineerandUpstreamFlowSupervisorMonthly:CompilemetricdataforKeySuppliersbySupplierLeaderandSupplierQualityManagementEngineerandSupplierSupplyChainManagementEngineerQuarterlyCommunicatemetricperformancevs.targettoKeySuppliersbySupplierLeadersYearlyAnnualreviewswithKeySuppliersoncurrentyearperformanceandfutureyearrequirementsbySupplierLeaderandMarketManagerTodaygloballyallthesuppliersaremonitoredwiththeSPM.ButeachCountryaremorefocusonsomecategoriesofsuppliers,suchas;TheKey&ChallengersuppliersThemainactivesuppliersThemostimpactingsuppliers...Additionally,CorporatePurchasingandOperatingDivisionPurchasingalsohastheresponsibilitytomonitor““Global”SuppliersacrossSchneider.TheCountryorganizationsmustprovideperformancedatatoCorporatePurchasingforthese“Global”SuppliersDefinitionofSupplierstobeMonitoredSupplierPerformanceModuleThereare5minimumSupplierperformancemetricsrequiredbytheSupplierQualityPolicyandSSQM;DeliveryDeliveryofProductvs.Lead-TimeQualityQualityofProductDeliveredProductivityAchievementofProductivityTargetsAdministrativeResponsetoSchneiderRequestsDevelopmentCompletionofImprovementPlansButonly3areusedtodayTheExternalSupplierServiceRate(ESSR)(Thequantityoforderlinesontime/thequantityoforderlinesexpectedinthesamemonth)*100(%)AftercommonacknowledgementbetweenthesupplierandSchneideronthedeliverydayoraccordingthestandardleadtime(Nomorethan7daysbeforeand)noonedayafterOnlyformassproductionandexcludingprototypes,samples,pilotrun,…TheDefectPartsperMillion(DPMe)FormulaandDefinitionDP1=(numberofdefectivesamples/totalnumberofsamplesinspected)*Totalnumberofpartsinthebatchorifasort,thetotalNCparts/totalquantityofthebatchx1000000DP2=numberofdefectivepartsfoundinmanufacturinglineDP3=numb