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2023/2/1Chapter5StructureandStyleofBusinessLetters2023/2/1StandardPartsofBusinessLettersLetterhead信頭DateLineInsideAddressSalutationBody信文ComplimentaryClose信尾Signature2023/2/1LetterheadAbusinessletterisusuallytypedonprintedletterheadpaperdisplayingthename,address,faxandtelephonenumberoftheorganizationsendingtheletter.Itisusedonlyforthefirstpageofaletter.2023/2/1SampleLetterheadJohnMorris&Co.O’SullivanBuildingBaltimore,Maryland10026USA2023/2/1Pair-work:writeyourpermanentaddressanddictateitwithyourpartner
Thedictatorshouldrepeatnumbers,namessoastoconfirmthem.Writethemintherightformat.Abbreviationcanbeused.2023/2/1DateLineThedateistypedafewlinesbelowthelastlineoftheletterhead.Theformatofthedatelinediffersfromcountrytocountry.ThecommonformatsaretypicalAmericanone(Month/Day/Year)andBritishone(Day/Month/Year).Asthedatelineisavitalpartofabusinessletter,themonthwritteninfullispreferredbecausefiguresmaycreateconfusion.2023/2/1SampleDateLine-Datelineconsistsofthedate,month,year.-Twowidelyacceptedstyles:June12,2005or20July,2004-Donotuseonlyfigures,i.e.12/6/94,becausenotallEnglish-speakingpeopleagreeontheorderofthedate-Placethedateontheleftmarginaligning排成一行withinsideaddress(block)orwithletterhead(modified)
2023/2/1Rewritethefollowingdatelineforstandardbusinessletters
6/5/9910-9-988June2004Oct.28,99jan.13.20052023/2/1InsideAddressTheaddressoftheorganizationreceivingtheletteristypedsingle-spacedattheleftmargin.Thenumberoflinesleftblankbetweenthedatelineandtheaddressdependsonthesizeofthebodyoftheletter,thesizeoftypeused,andthelengthoftheprintedlines.Theaddressistypedasitwillappearontheenvelope.2023/2/1SampleInsideAddressDr.DavidBrownExecutiveVicePresidentSunnyStock,Inc.股份有限公司(incorporated)SaltLakeCity,UT75087U.S.A.2023/2/1Arrangethefollowing
informationintoletterheadorinsideaddress:China/Beijing100021/BeijingMetal/President/LinFang/Eastlane/2342023/2/1SalutationFormostletterstylesplacethelettergreetingorsalutation,twolinesbelowthelastlineoftheinsideaddressortheattentionline(ifused).Iftheletterisaddressedtoanindividual,usethatperson’scourtesytitleandlastname(DearMr.Lanbam).Besuretoaddacolon(oracommanotasemicolon)afterthesalutation.Useanindividual’sfullname(DearLeslieLanbam)onlywhengenderisunknown.
2023/2/1SampleSalutationItistypedflush使齊平withleftmargin(blockedandmodifiedblock改良齊頭式)ItisfollowedbyacommaoracolonItcanomitanypunctuation,ifsothecomplimentaryneedsnone.
DearAndy,DearMrs.Breedlove,LadiesandGentlemen:2023/2/1MoreExampleofSalutation(1)DearSir/DearSirs/Gentlemen/Ladies:(totheunknownandveryformal)DearMr./Mrs/Miss/MsJohnson:(onlysurname,semiformal)DearMessrs/Mmes.Johnson:(2ormoreMen/womenwiththesamesurname.)2023/2/1MoreExampleofSalutation(2)DearDr.Woods:(professionaltitleused)DearCustomer:(toagroupofthesamestatus)DearPurchasingAgent:(theunknown’sprofessionaltitle)DearKim:(firstname,veryinformal)2023/2/1Whatsalutationwouldyouusetoaddressaletterto:Acompany(anewclient)DavidJ.Lee(businessmanwithdoctorate)CandyLester(unknownmaritalstatus)AmarketingmanagerMr.BranJackson&Mr.KevinJacksonMr.FroyLongman&Mrs.JaneLongmanPersonswhoareapplyingforajobvacancy2023/2/1BodyThisistheactualmessageofyourletter.Mostbusinesslettersandmemorandums備忘錄;便箋aresingle-spacedwithdoublelinespacing雙行間距betweenparagraphs.Veryshortmessagesmaybedouble-spacedwithindented縮進paragraphs.2023/2/1TheBodyofLetterGivethereasonofwritingtheletterinthefirstparagraph.Givenumbersorbullets項目符號或編號forparagraphswhichcontainimportantinformation.Inclosingparagraph,showyourhopeorpromiseoffutureactionorcontact.2023/2/1ComplimentaryCloseTypedtwolinesbelowthelastlineoftheletter,thecomplimentaryclosemaybeformalorinformal.2023/2/1SampleComplimentaryClose
Placeit2linesbelowlastlineoflastparagraph.Inblockformat,flushwithleftmarginInmodifiedblock,alignwiththedate.Formalityoftheclosingshouldbeinagreementwithsalutationsuchas“DearSir”“Gentlemen”Formal:Yoursfaithfully,Yourstruly,Faithfullyyours,Semiformal:Sincerelyyours,Yourssincerely,Cordiallyyours,Informal:Sincerely,Bestregards,2023/2/1Whatcomplimentaryclosewouldyouusetothesalutations:LadiesandGentlemen:DearSirsDearMr.LorganDearTom,2023/2/1SignaturepersonalJessica2023/2/1TheSignatureandprintednameTheremustbesignaturetoshowapprovalofthecontentoftheletterTypefullnameandtitle4-5linesbelowcomplimentaryclose.Signyournameinthetriplespacebetweenthetwo.Yourssincerely,(yoursignature)ZhaoHuiPersonnelDirector2023/2/1商業(yè)書信的五種格式全齊頭式(Full-blocked)齊頭式(Blocked)半齊頭式(Semi-blocked)方齊頭式(Square-blocked)簡化式(Simplified)2023/2/1SpecializedPartsofBusinessLetters(1)AttentionLine指定收信人(2)SubjectLine(3)ReferenceInitials(4)Author,TitleandDepartment(5)EnclosureNotation(6)CopyNotation2023/2/1AttentionlineAnattentionlineallowsyoutosendyourmessageofficiallytoanorganizationbuttodirectittoaspecificindividual,officer,ordepartment.However,ifyouknowanindividual’scompletename,itisalwaysbettertouseitasthefirstlineoftheinsideaddressandavoidanattentionline.
2023/2/1SampleAttentionlineAcolonordashmayormaynotfollowtheword“attention”.e.g.ATTENTION:SALESMANAGERAttention—MarketingDirectorAttentionofAdvertisingManager
2023/2/1SubjectlineTwolinesbelowthesalutation.Subjectlinesoftenshowpolicyorfilenumbers.Byalertingyourreadertothecontentofyourmessage,youenablehimtodecidewhethertheletterrequiresimmediateattention.
2023/2/1SampleSubjectlineUnderlined:SaleContractno.234Capitalized:SALECONTRACTNO.234Re:LateDeliverySubject:OrderNo.1232forTeasets2023/2/1ReferenceInitialsTheinitialsofthetypistaretypedtwospacesbelowtheauthor’snameandtitle.Iftheauthorchoosestoincludehisorherinitialsinthereferenceinitialsline,theauthor’sinitialsshouldappearbeforethetypist’s.現(xiàn)代英語書信中,常用的結(jié)束語為它比較中性,適用面較廣亦有用口語形式作為結(jié)束語的,如主辦人代號(referenceinitials),是以發(fā)信人和打字員的第一個字母組成,以便查考?,F(xiàn)一般常用的形式是前者用大寫字母,后者用小寫字母。2023/2/12023/2/1SampleReferenceInitialsTheseinitialsidentifythewriteroftheletterandthepersonwhotypedit.Theinitialsofthesignercomefirstincapitalandfollowedbytypist’sinlower-caseletter.e.g.DLH/nrzDLH:nrzDLH*nrz2023/2/1AuthorTitleandDepartment
Theauthoroftheletterneedsspacetosignhisorhername;therefore,threeblanklinesshouldbeleftabovethetypednameoftheauthor.Ifshort,theauthor’stitleordepartmentmayappearonthesamelineastheauthor’sname.Iflong,itshouldbetypedimmediatelybelowtheauthor’sname.
2023/2/1EnclosureNotation附件說明Ifanenclosure(orattachment)accompaniestheletter,anotationtothateffectisplacedtwolinesbelowthereferenceinitials.Thisnotationremindsthetypisttoinserttheenclosureintheenvelope,anditremindstheletterreceivertolookfortheenclosure(orattachment).
2023/2/1SampleEnclosureNotationThenotationmaybespelledout(Enclosure,Attachment),oritmaybeabbreviated(Enc.,Att.).Itmayindicatethenumberofenclosuresorattachments,anditmayalsoidentifyanenclosurespecifically(Enclosure:CopyofInvoice6309).
Enclosure:SaleAccountEnc.(4)Enclosure(2):PackinglistCommodityInspectionCertificate商檢證明書2023/2/1CopyNotation抄送Whentheletterisdesiredtosendtoothers.Thewriterwantstherecipientawareofthepersonsreceivingthecopyoftheletter.Acopynotationistypedoneortwolinesbelowtheenclosurenotation(if
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