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盟 Authors(作者)BretStefanHans-JürgenSAPERP6.0GlobalBikeSalesandDistribution
SalesandDistributionSD)InadditiontothestandardSalesandDistributionslides,thispresentationincludeslinkstobusinessprocessmodelsprovidedbyateamatHochschuleHarzinGermanyledbyProf.Dr.Hans-Jürgen Thesebusinessmodelsrepresenttheprocessesinthecasestudy100%andthusfacilitateanintegratedviewondata,functionssEachlinkinthepresentationisindicatedbythesymbol.Alistofalllinkscanbefoundonthesecondlastpage. )?SAPCourseOverview課程概覽IntroductiontoIntroductiontoSales&MaterialsProductionFinancial
?SAP
SalesSupport銷售支持Sales銷售ShipandTransportation(Billing開票ForeignTrade對外貿(mào)易?SAP
SAP SD簡述-提出問SD是SalesandDistribution的簡稱。在SAP系統(tǒng)中,銷售SD模塊中的Sales好理解,而Distribution卻容易被 4,6,?SAP
SAP SD簡述-回答問題- 既是執(zhí)行銷售動作的組織結(jié)構(gòu)及此結(jié)構(gòu)下的人員。 賣給客戶。這里,客戶的外延與內(nèi)涵較多。如客戶、大客戶、內(nèi)部客戶、海外客戶;售達方、送達方、?SAP
SAP SD簡述-回答問題-4,什么樣的價 ,定價功能也是SAPSD 。貌似簡單的打印在上的最終價格,在企業(yè)內(nèi)部可能5,銷售業(yè)務模式是什?SAP
SAP SD簡述-回答問題-6,貨物如該包含實物移動。企業(yè)可以或者委托第物流7,錢款如何交如果不考慮,收款將是一般意義上銷售循環(huán)的最予以等措施。?SAP
UnitOverviewUnitOverview章節(jié)概述SDMasterData銷售與分銷主數(shù)據(jù)Order-to-CashProcess從訂單到現(xiàn)金流程?SAP
SAP Client Anindependentenvironmentinthesystem系統(tǒng)中一個獨立環(huán)境CompanyCode公司代碼Smallestorgunitforwhichyoucanmaintainalegalsetofbooks您能夠維持一系列CreditControlArea信貸控制區(qū)域Anorganizationalentitywhichgrantsandmonitorsacreditlimitfor(授予 Itcanincludeoneormorecompanycodes(可以包含一個或多個公司代碼SalesOrganization(銷售組織AnorganizationalunitresponsibleforthesaleofcertainproductsorTheresponsibilityofasalesorganizationmayincludelegalliabilityforproductsandcustomerclaims(銷售組織的責任包括客戶產(chǎn)品和服務請求的 DistributionChannel(分 ThewayinwhichproductsorservicesreachtheTypicalexamplesofdistributionchannelsarewholesale,retail,ordirect ?SAP
SAP Division(產(chǎn)品線Awayof materials,products,orCombinationofSalesOrganization,DistributionChannelandDeterminesconditions(i.e.pricing)forsalesPlant(hereDeliveringPlant工廠<這里指的是發(fā)貨工廠Plantfromwhichthegoodsshouldbedeliveredtothe Point(發(fā)運點LoadingPoint裝載點SalesOffice(銷 SalesGroup銷售小組 (銷售人員?SAP
SAPGBI2.0StructureforSalesandSAPGlobalGlobal)USGlobalBikeUSUSUSSanSan
GlobalBikeGermanyGermanyGermany
公司代碼GermanyGermanySalesOffice銷售辦公室?SAP
SAPGBI2.0EnterpriseStructureinSAPSAP(SAPERP<銷售>中GBI2.0企業(yè)結(jié)構(gòu)HDistributionChannelWholesaleH((零售分 USUSCC
CAssCACC
DEDECC
GBGBCC
AUAUCC
CompanyCreditControlArea(global)GL00ClientGBI?SAP
OrganizationalUnitsOrganizationalUnitsinSalesOrderManagementCompanySalesSalesDistributionStorageShipOrganizationalUnits:CompanyCodeCompanyCompanyLegalentityandindependentaccountingAtcompanycodelevel,youbalancesheetsrequiredbyprofitandlossOrganizationalUnits:SalesOrganizationSalesSalesResponsibledistributinggoodsandnegotiatingsalesproductliabilityandrightsofOrganizationalUnits:DistributionChannelSalesSalesDistributionChannelDistributionChannelIsameansthroughwhichsalesmaterialsreachtheRepresentsyourstrategiestodistributegoodsand/orservicesyourForexample:wholesaletrade,retailtrade,internettrade,OrganizationalUnits:DivisionSalesSalesDivisionDivisionRepresentsaproductForexample:motorcycles,spareparts,services,OrganizationalUnits:SalesArea1121Wholesale552Retail12312332Sales11122111222 2 5 1 1225112 3 3 2 123321OrganizationalUnits:PlantandStorageLocationPlantisalocationwherematerialstockisStoragelocationisasub-divisionofaPlantwhereinventoryis
(Delivering)Storage
Aplantcan,forrepresentaproductionfacilityorawarehouse.OrganizationalUnit:Ship PointAfixedlocationwithinaplantthatcarriesout
Plant
Plant point
point
pointSAPSAPSDMasterData(SD主數(shù)據(jù)(客戶主數(shù)據(jù)Material(物料主數(shù)據(jù)SalesCondition?SAP
SDMasterSDMasterData(SD主數(shù)據(jù)?SAP
SAP CustomerMasterData客戶主數(shù)據(jù)CustomerMaster(客戶主數(shù)據(jù)Containsalloftheinformationnecessaryforprocessingorders, sandcustomer EverycustomerMUSThavemasterCreatedbySales ?SAP
CustomerMasterCustomerMasterData客戶主數(shù)據(jù)Thecustomermasterisdividedinto3(客戶主要信息可以分為三大塊?SAP
SAP CustomerMaster(客戶主數(shù)據(jù)GeneralInformationrelevantfortheentire(總體信息與整個組織相關Client
(公司代碼具體信息
CompanyCode
AccMgmt(賬戶管理)SalesOrg.
SalesOffice(銷售 CompanyCode
SalesOrg.?SAP
SAP MaterialMasterData物料主數(shù)據(jù)MaterialMaster物料主數(shù)據(jù)ContainsalltheinformationacompanyneedstomanageaboutaItisusedbymostwithintheSAPSalesand(銷售與分銷Materials(物料管理Production(生產(chǎn) (財務/成本控制Quality Materialmasterdataisstoredfunctionalsegmentscalled ?SAP
MaterialMasterMaterialMasterViews(物料主數(shù)據(jù)視圖MaterialMaterial(物料主數(shù)據(jù)Controlling(成本控制數(shù)據(jù)Mat.Plan.(物料計劃數(shù)據(jù)BasicPurchasingSales(銷售數(shù)據(jù)Accounting(會計數(shù)據(jù)Accounting(會計數(shù)據(jù)Quality(質(zhì)量數(shù)據(jù)Storage(庫存數(shù)據(jù)Forecasting(預測數(shù)Forecasting(預測數(shù)據(jù)
GeneralInformationrelevantfortheentireorganization:
ClientXXX(客戶端
Name(名稱Weight(重量DeliveringPlant(發(fā)運工廠DeliveringPlant(發(fā)運工廠 (裝卸組SalesOrg.SalesOrg.
StorageLocationspecificinformation:StorageStorageLoc.StorageLoc.?SAP
SAPConditionMasterDataSAPConditionmasterdataPrices(價格Freights(運費YoucandefinetheconditionmastertobedependentonvariousMaterialspecific(特定物料Conditionscanbedependenton ?SAP
SAP OutputMasterData輸出主數(shù)據(jù)Outputisinformationthatissenttothecustomerusingvariousmedia,suchas:戶的信息,例如Outputexamples:(舉例 ?SAP
SAP SalesOrderProcess(銷售訂單流程Pre-sales(售前活動
SalesOrder(銷售訂單錄入Check(可用性檢查ReceiptofCustomer(收款
PickMaterialsPack(包裝( 給客戶)PostGoods(發(fā)貨?SAP
SAPPre-SalesActivitiesSAPSalesSupportisacomponentofSDthatassistsinthesales,distribution,andmarketingofacompaniesproductsandservicestoitscustomers.Itcontainsthefollowingfunctionality: Creatingandtrackingcustomercontactsandcommunicationssalesactivity)(記錄跟Phonecallrecords On-sitemeeting(現(xiàn)場會議ncommunication(移動通信Implementingandtrackingdirectmailinginternetandtrade basedoncustomer sneedtobemanagedwithinthepresalesactivities:InquiriesandQuotations.These shelpidentifypossiblesalesrelatedactivityanddeterminesalesprobability.?SAP
SAPPre-SalesActivitiesSAPTheultimategoalofallpre-salesactivitiesistoequipthesalestechnicianwithalltheinformationnecessarytonegotiateandcompletethepotential(潛在的)sale.Pastcommunication(過去的通訊記Contactinformation(聯(lián)系信息(公司總體信息Creditlimitsand(信用額度和使用情況Currentbackorders(當前的延期訂單360oviewofyour?SAP
SAP Inquiry(詢價Aninquiryisacustomer’srequesttoacompanyforinformationorquotationinrespecttotheirproductsorserviceswithoutobligation(義務)topurchase.Howmuchwillitcost(成本Maycontainspecific Theinquiryismaintainedinthesystemandaquotationiscreatedtoaddressquestionsforthepotential ?SAP
Quotation(報Quotation(報價Thequotationpresentsthecustomerwithalegallybindingoffertodeliverspecificproductsoraselectionofacertainamountofproductsinaspecifiedtimeframeatapre-definedprice.?SAP
SAP SalesOrder(銷售訂單Salesorderprocessingcanoriginatefromavariety andactivities(銷售訂單可以根據(jù)不同的文件和活動方式來處理Customercontactsusfororder:phone,(客戶可以通過以下方 們下訂單 ,互聯(lián)網(wǎng) ExistingContract現(xiàn)有合同Quotations(報價The thatiscreatedshouldcontainfollowingbasicinformation:(創(chuàng)建的電子文件應包含以下基本信息CustomerInformation Material/service ty物料/服務和數(shù)量Pricing(conditions)(價格<條件Specificdeliverydates ties(具體的交貨日期和數(shù)量 information BillingInformation結(jié)算信息?SAP
SAP SalesOrder銷售訂單Thesales ismadeupofthreeprimaryareas:Header抬頭Datarelevantfortheentiresalesorder:Ex:customerdata,totalcostoftheorder(與整個銷售訂單相關的數(shù),訂單總成本LineItem(s行項目Informationaboutthespecificproduct:Ex:materialand costofanindividualline(產(chǎn)品的具體信息:例如物料和數(shù),單獨行的成本ScheduleLine(s計劃行項目UniquelybelongstoaLineItem,containsdelivery tiesanddatesforpartialdeliveries(專屬于一個行項目,包括交貨,分批交貨的日期?SAP
SAP SalesOrder銷售訂單Thesalesordercontainsalloftheinformationneededtoprocessyourcustomersrequest,thefollowinginformationisdeterminedforeachsalesorder:()DeliveringSchedule配送計劃 pointandroutedetermination(發(fā)運點和路線確定AvailabilityCheck可用性檢查TransferofrequirementstoMRP(傳遞MRP請求Pricing(定價Creditlimitcheck信貸限額檢查?SAP
Whenanorderiscreatedyoumustenterarequesteddeliverydatetheorderoreachline(在創(chuàng)建銷售訂單時,必須為每個項目輸入一個預定的交貨日期Thesystemwillthendetermineadeliverytimeline,thiswillbeusedwhendeterminingourmaterialavailability,orATP(AvailabilitytoPromise)date.(系統(tǒng)將隨后生成一個交付時間表,用以判斷物料的可用性或 <供銷售>日期Thesystemwilldeterminethisdateusingforwardandbackwardschedulingrulesyouhavedefined.(系統(tǒng)將使用正向和反向計劃法確定具體日期?SAP
SAP
(裝載
Delv.(訂貨日期)(物料可用性檢查) 計劃
(發(fā)貨
(預定交貨日期 Pick&(2(揀貨和包裝間<2天
(1day)
(1day)(裝載時<1天
(2(轉(zhuǎn)運時<2兩天?SAP
SAP
計劃
(預定
(新交(訂貨日期)(物料可用性檢查
(發(fā)貨
貨日期
日期Pick&Time2days)(揀貨和包裝
(1
(2間<2天
(1(計時間<1天
<1天 <2天?SAP
Ship&RouteDetermination(確定路線Duringthecreationofthesalesorderthesystemmustdeterminetheshippointfromwhichthematerialwillbeshippedandtheroutethematerialwilltaketogetfromyourwarehousetoyourcustomerslocation.(在創(chuàng)建銷售訂單時,系統(tǒng)必須為此次交易設定發(fā)運點<這些物從何處的倉庫被運送>,以及送到客戶指定位置所采取的路線Ashippointisdeterminedforeachlineitemwithinthe(為訂單的每一項目確定起運點Theroutedeterminationwillisusedtodefinethetransittimeofmaterialthatweusedin(確定路線可以用來計算運送材料所需的時間?SAP
SAP AvailabilityCheck(可用性檢查AvailabilityCheck(可用性檢查DeterminestheConsidersallinwardandProposes3methodsof(提出 付方案Rulesarecreatedby?SAP
SAP Pricing定價Thesystemdisplayspricinginformationforall sonthescreensatboththeheaderandthelineitemHeaderpricingisvalidforthewholeorderitisthecumulativeofalllineitemstheLineitempricingisforeachspecificThesystemwillautomaticallysearchforprice,discounts,surcharges,calculatetaxesandfreight.Youhavetheabilitytomanuallymanipulatethepricingatboththeheaderandlineitemlevelwithinthesalesorderbyenteringaconditiontypeandamount.Taxesandfreightcanbeset-upsowecan’tmanually?SAP
CreditCheck信用核查Allowsyourcompanytomanageitscreditexposureandriskforeachcustomerbyspecifyingcreditlimits.(允許公司管理其信貸風險,并為每個客戶設定具體的信貸限額Duringthesalesorderprocessthesystemwillalertthesalesrepaboutthecustomerscreditsituationthatarises,ifnecessarythesystemcanbeconfiguredtoblockordersanddeliveries.(在銷售環(huán)節(jié)中,系統(tǒng)會提醒銷售人員查看該客戶的信用狀況,必情況下還可以限制訂單和交付?SAP
SAP &Transportation( The processbeginswhenyoucreatetheforthesalesorder. controls,andmonitorsnumeroussub-processesfor (在為銷售訂單創(chuàng) 憑證 流程就已經(jīng)開始了。此憑證控、支持 著眾多 子流程Picking(揀貨Packing包裝PostGoodsIssue發(fā)貨IntegratedwiththeMaterialManagement(MM)andFinancemodules(集成了物料管理和財務會計兩個模塊?SAP
SAP SalesOrderSalesOrderCompleteDeliverySalesOrderCompleteDeliverySalesOrderSalesOrderSalesOrderOrderCombination?SAP
Checksorderandmaterialstodetermineifadeliveryispossible—deliveryblock(hold),completeness(檢查訂單和物料確定交付的可行性-交貨凍結(jié)、完整性Confirmsavailability(確認有效性Confirmsexport/foreigntraderequirements(確定出口/外貿(mào)的要求Determinestotalweight&volume確定總重量及體積?SAP
Generatespackingproposal(提出包裝方案Calculatesweightandvolume計算重量和體積Checksscheduling(檢查日程安排Updatesrouteassignment(更新路線分配Updatessalesorder更新銷售訂單Determinesbatches(確定批次Updatessalesorder更新銷售訂單?SAP
SAP (交付憑證The initiatesthedeliveryprocessandiscontrolmechanismforthis(交付憑證不僅啟動交付流程,而且也是這一流程的控制機制Picking揀貨Packing(包裝Loading裝載PostingGoodsIssue發(fā)貨Changestodeliveryareallowable- (交付允許變更-產(chǎn)品、數(shù)量?SAP
Picking(揀貨tiesbasedondeliverynote數(shù)量基于揀貨單Assigneddatewhenpickingshouldbegin揀貨開始時指定日期Automatedstoragelocationassignment(自動指定位置Supportsserialnumber/lotnumbertrackingandmanagement(支持序列號/批號以及批次管理IntegratedwithWarehouseManagement(WM)(與倉庫管理集成?SAP
LoadingandPacking打包和裝載Identifieswhichpackagingistobeusedforspecifiedproducts(customerpreferenceandUCC-128considerations)(確定哪些包裝是用于指定產(chǎn)品的<顧客喜好及UCC-128規(guī)定Identifiesandupdatesaccountsassociatedwithpackaging(確定并更新可退包裝的賬目Tracksthepackedproductbycontainer(以集裝箱的方式產(chǎn)品Insuresweight/volumerestrictionsare(確認重量/體積沒有Allpackeditemsareassignedtotherequiredmeansoftransportation(給包裝好的物料分配所需的方式)?SAP
Goodsissue(發(fā)貨Eventthatindicatesthelegalchangeinownershipofthe(產(chǎn)品的所發(fā)生法律上的改變ReducesinventoryandentersCostofGoods(庫存降低、銷售成本上升AutomaticallyupdatestheGeneralLedger(G/L)(總分類帳<G/L>帳戶自動更新Endstheshipprocessandupdatesthestatusofthes(完成運送流程,更新貨運單據(jù)的狀態(tài)?SAP
GoodsIssueGeneralLedger(G/L)DeliveryGoodsIssueGeneralLedger(G/L)DeliveryNote發(fā)貨單NoimpactonFinancialAccounting(FI)PostPostGoods(發(fā)貨MaterialsManagement(MM)andFinancialAccounting(FI)viaautomaticaccount
COGS商品成 ?SAP
SAP Billing(開票The iscreatedby datafromtheorderand/or (開票憑證中的數(shù)據(jù)是從銷售訂單/交付訂單中拷貝過來的Order-basedbilling基于訂單的開票Delivery-basedbilling(基于發(fā)貨的開票Thebillingprocessisusedtogeneratethe (開票流程最終生成客 PhillyBikes(飛利浦自行車
SalesRevenue ?SAP
Thebilling willautomaticallycreateadebitpostingtoyourcustomersub-ledgeraccountandcredityourrevenue(開票憑證可以自動將客貸方ItisatthispointthatthesalesprocessispassedovertoAccountingtoawait(此時,銷售流程轉(zhuǎn)到財務部門等待付款?SAP
SAP BillingMethods(開票方式Deliverybased(基于交付
Order
Collective(合并開票
OrderOrder
Order
?SAP
SAP Paymentisthefinalstepinthesalesorderprocess,thisstepismanagedbytheFinancialAccountingdepartment.(付款時是銷售流程的最后一步,偶財務部門負責Postingpayments s.(收款過賬,開 Reconcilingdifferencesbetweenpayment PaymentwillcreateapostingclearingtheliabilityintheA/Randincreasesyourbank(付款會使應收帳款減少,同時銀行帳戶里的現(xiàn)金增加PhillyBikes
?SAP
SAP?SAP
SAP?SAP
SAP Flow flowandorderstatusfeatureallowsyoutofindthestatusofanorderatanypointintime.TheSAPupdatestheorderstatuseverytimeachangeismadetoany createdinthecustomerordermanagementcycle?SAP
SAP “NeveragaindidIlearnsomuchinsuchashorttime,becausetwentyparticipantsmademistakesforme!Youcannotmakesomanymistakesall SAPCo-founderKlausTschira,onhisexperiencesteachingCOBOLtoclientsatIBM.(SAP聯(lián)合成立者KlausTschira,向IBM客戶教授COBOL時的經(jīng)歷?SAP
SAP (文件流ListofSalesOrders(VA05)(銷售訂 ?SAP
SAP OverviewofARISmodels[slidenumber][slidetitle][modelnameassigned][level SDOrganizational SDOrganizationalStructure:“GBISystemOrganizationalModel”MM,SD,FI(1-GlobalBkeInc.andGlobalBikeGermanyGmbH:?GBIOrgChartUS/DE?(1-3)4-8SDOrganizationalStructure:“GBISystemOrganizationalModel”MM,SD,FI(1-3)4-9SDMasterData:DataModel(DM)“GBIDataModel”MM,SD,FI10DisplayCustomer:GeneralData:MaskDiagram(MD)“CreateCustomerAddressData/XD01”(4)11GeneralData:MaskDiagram“CreateCustomerAddressData/ panyCodeData:MD“CreateCustomer:CompanyCodeData/XD01”(4)4-11SalesAreaData:MD“CreateCustomerSalesAreaData/XD01”(4)12CustomerMaster:EventProcessChain(eEPC)“CreateNewponentsSalesandDistribution,MaterialsManagement,Accounting/ControllingandMD“CreateTradingGoods:BasicData1/MMH1”(4)14MaterialMasterViews:eEPC“CreateMaterialMasterforTrading14BasicDataand2moreviews:MD“CreateTradingGoods:BasicData1/MMH1”(4)15MaterialMaster:eEPC“CreateMaterialMasterforTradingGoods”(3)4-18SalesOrderProcess:ValueAddedChainDiagram4-187eEPCslkeSalesOrderEntry(3)orCheckAvailability(3)andDM“IntegrationSD-Inquiry:eEPC“CreateCustomerQuotation:eEPC“CreateCustomerSalesOrder:eEPC“CreateSalesOrderReferencingaQuotation”(3)4-24sales :AttrbutAllocationDiagram“SalesOrder”(4)4-27BackwardScheduling:AttrbutAllocationDiagram“BackwardScheduling“(4)4-30AvailabilityCheck:eEPC“CheckStockStatus”(3)4-33Ship &TransportationeEPC”StartDeliveryProcess“(3)4-34Ship DM“IntegrationSD-FI”(3)4-38Picking:eEPC”Pic
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