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文檔簡介
becomingasuccessfulsalesListofBasicSkillsthatEverySuccessfulSalesPersonshould
have
EffectiveCommunicatorAsksGreatQuestionsProblemSolverWellOrganizedSelf-StarterandSelf-FinisherPositiveSelfImageWellManneredand’CourteousNaturallyPersuasivePersonofIn’tegrityEffectiveCommunicatorCommunicationcoversalotofterritory.Iamnottalkingaboutsuperboratorskillshere,buttheabilitytospeakclearlyandinamannerthatiseasytounderstand.Salesisallabouttalkingtopeopleandgettingthemtounderstandwhatyouaretryingtocommunicate.AbilitytoListenalongwithspeaking,agreatsalespersonknowswhentostoptalkingandlisten.Theynevercutsomeoneoffwhiletheyaretalking,becauseindoingsotheywouldfailtohearakeyelementinidentifyingwhatthatperson'sneedsmightbe.AsksGreatQuestionsSalespeoplearenaturallyinquisitiveandknowthatinordertoisolatewhattherealneedordesireisinthebuyer,theyneedtoaskquestionsthatwillleadthemtotheanswer.Theynaturallyaskquestionsbecausetheyhaveadesiretohelpsolvetheirproblem.ProblemSolverAnothernaturalskillisthedesireandabilitytosolveproblems.Greatsalespeoplearealwayssolvingproblems.Theabilitytohoneinonwhatthebuyer'sproblemisandofferingsuggestionsthatwilleffectivelysolvetheproblemwithrespecttowhatproductsorservicesyousell,generallyresultswithasale.WellOrganizedIamnotnecessarilyspeakingofyourpersonalsurroundings,butmorewithyourthoughtsandmethodsofplanning.Salespeoplehaveakeenabilitytobreakthingsdownintosmallerstepsandorganizeaplanofaction.Theyknowhowtoanalyzewhattheirgoalisandinwhatorderthestepsneedtobeinordertoreachthatgoal.Self-StarterandSelf-FinisherAsuccessfulsalespersonmovesforwardontheirown.Theyneverneedanyonetotellthemwhenitistimetogotoworkbecausetheyknowthatiftheydonotworktheywillnotearn.Theyarealsoverypersistenttofinishwhattheystart.Theyachievetheirgoals,eveniftheyaresmallones.PositiveSelfImageHavingtheattitudethattheycandojustaboutanythingthattheyputtheirmindtoisusuallyverycommonamongsalespeople.Theydonotcowerfrommeetingortalkingtopeopleortryingsomethingnew.Theyrarelyallownegativesthatareeitherspokentothemoraboutthemtoeffectwhattheyaretryingtoaccomplishbecausetheyknowwhotheyareandwhattheyarecapableofdoing.
WellManneredand’CourteousThebestsalespeopleareverywellmannered.Youmaynotrealizeit,butagoodmannerisawayofshowingrespectforothers.Peopleareattractedtothosethatrespectthemandmutualrespectisfunda’mentalinbuildinglastingrelationshipswithpeople…includingbuyers.NaturallyPersuasiveAnotherverycommoninherentskillwithgreatsalespeopleisthattheyareverypersuasiveorknowhowtogetwhattheywant.Theyfocusonwhattheywantandtheyarepersistenttokeepchippingawayuntiltheygetwhattheywant.Theyalmostnevergiveuporgivein.PersonofIn’tegrityAsalespersonwithoutintegritywillhavemanystruggleswhichwilloftenincludehoppingfromjobtojob.Honestyinsalesissoimportantanditisalmostimpossibleforthiss
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