英語(yǔ)商務(wù)道歉信2篇

1/1英語(yǔ)商務(wù)道歉信(菁選2篇)英語(yǔ)商務(wù)道歉信1DearMrs.Hoo.

IfeelIoweyouapersonalapologyformyinsensitivecommentatthemeetingyesterday.IknowthesedayssinceJohn'sfuneralhavebeenverydifficultforyou,andIwasclearlyoutoforderinmakingreferenceto“merrywidows.”I'msorryyouhadtosufferfrommyfoolishness.

Ihopeyouwillbeabletoforgiveme.Ihavetremendousrespectforyouandyourabilities,andIhopewecancontinuetoworkwelltogether.I'mterriblysorry.

Regards,

Tom

英語(yǔ)商務(wù)道歉信2DearMsJeremy,

Thankyouforyourletterof6October.Aftersup*ingyourrestaurantsfor5years,Iwasextremelysorrytohearthatthebatchofbowlsandforkswhichyoureceivedon2Septemberwasnotofusualquality.

Aftercarefulinvestigation,wefoundthatthecauseoftheproblemwasafaultypackingmachine.Ithasnowbeenrepaired.Icanpromiseyouthatthistypeofproblemwillnothappenagain.

Accordingtothesalescontractbetweenus,wewill,ofcourse,replaceyourfaultydeliveryfreeofcharge.

Iwouldliketoofferourapologiesonceagainandthankyoubeinganexcellentcustomer.

Yourssincerely

concerningfaultygoodspurchasedinourstoreinLondon.

Iamverysorryindeedthatyouwerenotsatisfiedwiththepencilsthatyouboughtourstore.

Ourcompanyinalwaystryingtoimprovethequalityofitsmerchandiseandweareveryunhappywhenoneofourproductsdoesnotgivesatisfaction.Infact,thiswasduetothebreakdownofourpackingmachine.

InthemeantimeIregretthedisappointmentyouwerecaused.Asagestureofgoodwill,Ihavepleasureinrefundingthecostofthepencils.AndencloseagiftvoucherthatyoucanuseinourLondonbranch.

Thankyouforbringingthismattertoourattention.Ihopeanyfurtherpurchasesyoumanymakeatourstoreswillbeuptoourusualhighstandards

Yourssincerely

PaulHarvey

CustomerRelations.

商務(wù)英語(yǔ)道歉信7ToXXX：

I’msorrytosaythatIcannotgotothebookstoreiseyouareplacementshipment.Wepensate.

IdoapologizeforanyinconveniencethismaycauseyouandI,itwasnowheretobefound.iwilltrytorecoveritassoonaspossible.ififailtofindit,iwillgetanewbookforyou.

butiamafraiditcannevertaketheplaceoftheoldone.oldbooksarelikeoldfriends.oncelost,theycanneverbereplaced.theyareconnectedwithcherishedassociationswhichthenewonescanneverhave.andforthisirrecoverableloss,iamtoblame.iwassocarelesswithmythings.thisisawarningtometobemorecarefulinthefuture.

yourstruly

商務(wù)英語(yǔ)道歉信8DearMr./Ms,

WearesorrywecannotsendyouimmediatelythecatalogueandpricelistforwhichyouaskedinyourletterofMarch10.Suppliesareexpectedfromtheprintersintwoweeksandassoonaswereceivethem,wewillsendyouacopy.

Yoursfaithfully

尊敬的先生/小姐，

對(duì)三月十日來(lái)信所要目錄和價(jià)格單，很抱歉不能馬上寄去。印刷商兩周后供貨，一旦收到，我們將給您寄去一份。

您誠(chéng)摯的。

商務(wù)英語(yǔ)道歉信9DearSirorMadam,

I’mwritingthislettertoapologizetoyou.I’msosorrythatwemadeamistakeabouttheshipmentofvacuumcleaners.

ThosevacuumcleanerswesenttoyouweremeanttobesenttoEuropeancountries,butastheoldworkerwasretired,thenewonewasn’tsoexperienced.Besides,themodelnumberandthepriceofgoodsinMarchandJulyaresosimilarthattheworkermistakenthem.

Iamawfullysorryforthisandwepromiseyouareplacementshipment.Wewillalsogivea10%discounttocompensate.

IdoapologizeforanyinconveniencethismaycauseyouandIwilltrymybesttoavoidthesameaccidenthappeningagain.

xxx

商務(wù)英語(yǔ)道歉信10DearMr.Hunnicutt,

Iamwritingtoapologizefortheincorrectinvoiceyoureceivedfromus.Owingtoabreakdownincommunications,wedidnotcredityouwitha10%discount,asagreed.

Weshallsendyouthecorrectinvoiceassoonaspossibleandmakesurethatsuchamistakewillnotoccuragain.Pleaseacceptmyapologiesforanyinconveniencewehavecaused.

Yoursincerely,

PeterGibson

AccountsManager

英語(yǔ)商務(wù)道歉信（擴(kuò)展3）——道歉信商務(wù)英語(yǔ)

道歉信商務(wù)英語(yǔ)1DearMr.Grison

Thankyouforyourletterof6May20XXconcerningthefaultytableware.

Iamextremelysorrytolearnthatthedeliveryyoutookon2Aprilwasofpoorquality.Thiswasduetoourfaultypackingmachine.Wenowhaveitrepairedandwewillreplacethefaultydeliveryfreeofchargewithinthreedays.

Wehavebeensup*ingyouforfiveyearsandwewillreplacethefaultydeliveryfreeofchargewithinthreedays.

Wehavebeensup*ingyouforfiveyearsandyouhavealwaysbeenoneofourexcellentcustomers.Therefore,Igreatlyregrettheinconvenienceithascausedandwouldliketooffermysincereapologies.Icanassureyouthatsuchoccasionwillnotoccurandoursuppliesinthefuturewillagainbeofourusualhighstandards.

Ihopethatyoucanuseourcompanyasyoursupplierinthefuture.

Yoursincerely

道歉信商務(wù)英語(yǔ)2DearSir.

Iamwritingthislettertoapologizetoyouforthemistakethatwesenttheshoesinwrongcolor.Ihaveacknowledgedthatmyfaulthasbroughtyougreattroubleandunconviniences.Iherebyexpressmydeepsorrowforthismatterandwearegoingtodoourbesttomakeituptoyou.Iassureyouthatthismistakewillnothappenonceagainandwouldappreciateverymuchifyoucouldgiveusachancetoshowoursincerityonthismatter.

Bestregards

英語(yǔ)商務(wù)道歉信（擴(kuò)展4）——商務(wù)信函道歉信3篇

商務(wù)信函道歉信1古先生：

你好！

對(duì)本次產(chǎn)品存在的質(zhì)量問(wèn)題，我首先以我個(gè)人的名義向你致以最誠(chéng)摯的歉意，如果還有機(jī)會(huì)的話，也非常希望你再給我機(jī)會(huì)，我們一定保證以后提供的產(chǎn)品絕不會(huì)再有類似的情況發(fā)生，并鄭重立下此承諾。

本次產(chǎn)品的質(zhì)量問(wèn)題，按我本人的意見，在你們交貨時(shí)間允許的情況下，我本人是想全數(shù)退貨再換貨，但你還是考慮到不讓我方損失太大，而采用全檢的方式特例收下這批貨，我心里十分的感激，同時(shí)仍讓我心存愧疚。

針對(duì)本次質(zhì)量方面存在的問(wèn)題，我們從全方位反思過(guò)，逐一與加工商進(jìn)行協(xié)商，最終采取如下措施和方法，以杜絕類似情況再發(fā)生：

1、對(duì)無(wú)能力或不愿合作的加工商，我們不惜一切代價(jià)予以撤換。本次的吸盤存在的問(wèn)題最突出、最嚴(yán)重。該套產(chǎn)品模具是我方開發(fā)的，所有權(quán)歸我方，只是委外加工注塑，因加工方嚴(yán)重不負(fù)責(zé)任，存在問(wèn)題太嚴(yán)重，經(jīng)與加工方交涉，我方拉回模具，另?yè)Q加工商。對(duì)以后的注塑和加工方法給你通報(bào)如下：

對(duì)吸盤原材料采用原裝進(jìn)口材料生產(chǎn)，生產(chǎn)出的吸盤產(chǎn)品外觀給人一種全新的感受，質(zhì)量絕對(duì)達(dá)到一流，如果再有嚴(yán)重黑點(diǎn)或其它雜質(zhì)、注塑不良等現(xiàn)象，數(shù)量超過(guò)或達(dá)到3%，我方愿承擔(dān)所有責(zé)任。請(qǐng)你給我方機(jī)會(huì)，下次下單前，我方提供樣板給貴方簽板確認(rèn)，出貨時(shí)以提供的簽板為準(zhǔn)；

2、裝配方面，嚴(yán)格控制生產(chǎn)制程，保證產(chǎn)品質(zhì)量，做到每一工序做到定期抽查或分次全檢，做到產(chǎn)品質(zhì)量萬(wàn)無(wú)一失。

其它方面希望古先生能再提寶貴意見，對(duì)我方存在的不足，請(qǐng)及時(shí)指正，我方愿全力合作，爭(zhēng)取最大程度的滿足客戶的要求，達(dá)到雙贏，也讓我方提高更快。謝謝！

信寫完并發(fā)出后，心中也輕松了許多，真希望能得到客戶的諒解。無(wú)論以后有沒(méi)有訂單，做產(chǎn)品的同時(shí)也是在做人，結(jié)識(shí)一個(gè)朋友也是值得的'。我把這件事和給客戶的信曬出來(lái)，也希望們能從中領(lǐng)悟到什么，那也算是我的收獲吧。

XXX

年月日

英語(yǔ)商務(wù)道歉信（擴(kuò)展5）——商務(wù)英語(yǔ)給客戶道歉信3篇

商務(wù)英語(yǔ)給客戶道歉信1DearMr.Li

IthasbeenbroughttomyattentionthatuponcheckinginatChinaWorldHotelonJun2,1999Yourexperiencewasoneofdifficulty.

Iwouldliketoexpressmysincereapologiesforthepoorattitudeofourreceptionistwhensheadvisedyouoftheerrorinyourreservation.thereissim*noexcuseinherbehaviorasIassureyouthatthenecessaryactiongasbeentakentorectifythelackofserviceyoushouldhavereceive.

Unfortunatelytherewasanerrorinyourreservationregardingyourarrivaldate.IamunabletoidentifywheretheoversightoriginatedthroughmyinvestigationhoweverIregretthatyouwereinconvenienced.

Mr.Li,IdohopethatIcanassureyouthatyournegativeexperiencewasanisolatedincident,IlookforwardtowelcomingyoubackinverynearfuturesothatwecanrestoreyourconfidenceintheproductandserviceofShangriLaChinaWorldHotel.PleasedonothesitatetocontactmedirectlyinbusinessorpleasurebringyoubacktoBeijing.

Sincerely,

AlfredZhuang

英語(yǔ)商務(wù)道歉信（擴(kuò)展6）——英語(yǔ)道歉信_(tái)道歉信

英語(yǔ)道歉信_(tái)道歉信1Asyouarereadingthisletter,Ibetthatyouhaveseen/heardaboutwhathappenedearlierinourcountry.

Touristswerehostagesofapolicemanhere,RolandoMendoza.Afterafewhoursofthehorriblecrime,someofthevictimsweredeadincludingthehostagetaker.

IwrotethisletternotjusttoapologizebutalsotoleteveryoneknowthatweFilipinosarenotalllikeMendoza.Wearelovingandgoodheartedpeople.

Forsomanyyears,ourcountryhasbeenstandingtallandsurpassingeverydilemma;beitsmallorbig.Yearsago,youhavewatchedusfightforwhatwethinkisright.Wefoughtforthedemocracyofournation..TheEDSArevolution.Butthat’sjustoneoutofmany.

Second.WeFilipinoshavebeenservingothercountriesforourfamiliesandwetreatyouasourownaswell.Withallduerespect,Ithankyouallforgivingusthetrustthroughtheyears.Forhelpingustobecomewhatwearenow.

ThePhilippinesismorethanjustagroupofislands.Weareanationofstrongandremarkablepeople.Acountryofbeautyandloveknowntobehospitableandwellvalued.Ihumblyapologizeforwhathappenedtonight.Nooneinthisworldwouldwantsomethinglikethattohappenforlifeshouldbevalued.

Ipolitelyasktheattentionoftheworld.Pleasedonotjudgeandmistreatusjustbecauseofwhathappenedtonight.Ihavebeensearchingthenetandfoundterriblethings.HongKongadvicestoavoidtravelshere,ChinaandHKbansFilipinosandthatPhilippinesistheworstplacetogo.

Ican’tblameyouforwhatyouhavedecidedbutIhopethatyoucouldunderstand.Ourcountryisnowinaseaofproblems.AndIknowforsurethatwehelpedyouinawayoranother.Letpeaceandunderstandingreignthistime.

IknowthatthisletterwilljustbetrashbutIwishthatyouwouldunderstand.Onbeh