郵輪中央大廳的清潔保養(yǎng)

職業(yè)教育國際郵輪乘務(wù)管理專業(yè)教學(xué)資源庫《郵輪客艙服務(wù)與管理》雙語版郵輪中央大廳的清潔保養(yǎng)學(xué)校：湖北科技職業(yè)學(xué)院授課老師：蘇楓知識目標(biāo)：熟悉郵輪中央大廳的清潔保養(yǎng)的標(biāo)準(zhǔn)KnowledgeGoal:Befamiliarwiththestandardsofcleaningandmaintenanceinthecruiseship'scentrallobby.技能目標(biāo)：掌握郵輪中央大廳的清潔保養(yǎng)的程序SkillGoal:Masterthecleaningandmaintenanceproceduresofthecruiseship'scentrallobby.素質(zhì)目標(biāo)：提升公共區(qū)域郵輪中央大廳清潔保養(yǎng)服務(wù)素質(zhì)QualityGoal:Improvethequalityofcleaningandmaintenanceservicesforthecruisecentralhallinpublicareas.學(xué)習(xí)目標(biāo)LearningGoals知識點KnowledgePoints知識點一：郵輪中央大廳“日?！钡那鍧嵄ｐB(yǎng)KnowledgePoint1:"Daily"cleaningandmaintenanceofthecruiseship'scentrallobby.知識點二：郵輪中央大廳每周一次的計劃衛(wèi)生KnowledgePoint2:Thecruiseship'scentrallobbyisonceaweekplannedforhygiene.知識點三：郵輪中央大廳清潔保養(yǎng)注意事項KnowledgePoint3:Precautionsforcleaningandmaintenanceinthecruise'scentrallobby."Daily"cleaningandmaintenanceofthecruiseship'scentrallobby.一、郵輪中央大廳“日?！钡那鍧嵄ｐB(yǎng)Thecruiseship'scentrallobbyisonceaweekplannedforhygiene.二、郵輪中央大廳每周一次的計劃衛(wèi)生徹底清潔郵輪前臺（郵輪接待臺）區(qū)域衛(wèi)生Thoroughlycleanthefrontoffice(cruisereception)areahygiene.1..

.對有地毯區(qū)域進(jìn)行徹底性清洗Thoroughcleaningofcarpetedareas.2…Cleanthetelephoneroomanddisinfectthetelephone.清潔電話間和對電話消毒3…所有木質(zhì)家具打蠟上光Allthewoodenfurniturewaxedandlighted.…

…4…Dustoffceilingsandair-conditioningvents.對天花板和空調(diào)通風(fēng)口進(jìn)行除塵5…Thoroughvacuumingonthekickline.對踢腳線徹底性吸塵6…郵輪中央大廳地面進(jìn)行打磨拋光或結(jié)晶處理Thegroundinthecruiseship'scentrallobbyispolishedorcrystallized.7…Wipethedoorglassandabovethedoorframe.擦拭大門的玻璃和門框上方8…清理郵輪中央大廳各處衛(wèi)生的死角Cleanupthesanitationofthedeadendthroughoutthecruiseship'scentrallobby.…

…9…Wipefireequipmentsuchasemergencylights.擦拭應(yīng)急燈等消防設(shè)備10…Precautionsforcleaningandmaintenanceinthecruise'scentrallobby.三、郵輪中央大廳清潔保養(yǎng)注意事項Accordingtotheactualsituation,cruiseguestsinandoutoffrequentandeasytodirtyareas,tofocusondragging,andincreasethenumberofdrags.應(yīng)根據(jù)實際情況，郵輪賓客進(jìn)出頻繁和容易臟污的區(qū)域，要重點拖擦，并增加拖擦次數(shù)1…Cruiseshippublicareaattendantscancleanaccordingtothecleaningandmaintenancethegroundmethodsofdifferentmaterials.郵輪郵輪公共區(qū)域服務(wù)員可根據(jù)不同材質(zhì)地面的清潔保養(yǎng)方法進(jìn)行清潔2…Whencleaningandmaintainingdecorationssuchasstainlesssteel,aluminumorcopper,attentionshouldbepaidtothevulnerabilityofsuchdecorationstocorrosionandscratches.對不銹鋼、鋁合金或銅制金屬等裝飾進(jìn)行清潔保養(yǎng)時，應(yīng)注意此類裝飾物容易受腐蝕和注意劃痕3…思考ThinkingWhatarethemainfunctionsofthecruisecenterlobby?郵輪中央大廳的主要功能是什么？Whencleaningthecentralhall,whenshouldthewashingandvacuumingworkbearrangedandwhy?在清潔中央大廳時，洗地和吸塵工作應(yīng)安排在什么時