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文檔簡介
Malaysia
x
Chinabusiness
relationsMarch
2023DAXUECONSULTING.COMCONTENT
OUTLINE1.
Netizens’
searches:
Baidu
vs.Google2.
Where
inMalaysia
are
Chinese
investing3.
Case
study:
Bubbletea
and
Chagee0305074.
Bestselling
products
fromMalaysia
onTmall5.
General
perception
ofChina1112136.
AboutDaxue
Consulting2?2022
DAXUE
CONSULTINGALLRIGHTSRESERVEDBaidusearchdata
exposes
ChineseperceptionsofMalaysiaChinesenetizensare
interestedin
Malaysia’stourism,education,andethnic.Associated
wordsonBaidu
Index*Associated
wordsonBaidu
Index*Suggested
topics
onBaidu
Search^Suggested
wordsonBaidu
Search^*The
associatedwords
relatedtothe
nameofthecountry^The
suggestedtopicsaftertypingthenameofthecountryinthe
search
barSource:
Baidu
&Baidu
Index,2022.3?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDChinesenetizenswereenthusiastic
aboutMalaysia’s
politicsChinese
netizens’search
frequency
of“Malaysia/馬來西亞”
onBaiduPrimeMinisterTun
Mahathir
wassworn
in
as
thenew
prime
minister.PrimeministerTunMahathir
resigned.Pelosi
arrived
inKualaLumpur.Muhyiddin
delivered
areport
on
the
"NationalRecovery
Plan“.Source:
BaiduIndexMalaysian
netizens’search
frequency
of“China”
onGooglePelosi
arrived
in
Malaysiaas
tensions
rose
over
thepossibilityofTaiwan’svisit.Malaysia
confirms
the
first
citizeninfectedwithCOVID-19
virus.Malaysia
accused
China
ofbreaching
airspace.Source:
GoogleTrendsTimeframe:
Jun
2017
–Dec
2022?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDNote:
Google’simprovement
indata
collection
system4Where
inMalaysiaare
Chineseinvesting?
(1/2)Popularareas
areconcentrated
around
Kuala
LumpurandPeninsula
Malaysia.KUALA
LUMPUR—The
capital
of
Malaysia
&
the
political,
economic
andcultural
center
of
Malaysia:
Kuala
Lumpur
is
one
of
the
most
cosmopolitancities
in
Southeast
Asia
and
one
of
Southeast
Asia's
financial
centers.
KualaLumpur's
tourism
and
cultural
and
entertainment
industries
are
also
attractingmore
touristsand
foreign
investors.PenangDamansaraHeightsKLCCKuala
LumpurBangsarSelangorBANGSAR—The
expats’
neighborhood:
It
has
excellent
infrastructure,
a
wealthof
educational
resources
and
newer
medical
facilities.
Bangsar
has
a
widerange
of
bars
and
high-end
restaurants,
which
makes
it
one
of
the
popularplacestolivefor
expats.DAMANSARA
HEIGHTS—“The
Beverly
Hills
of
Kuala
Lumpur”:
It
is
ranked
asone
of
the
most
expensive
housing
areas
in
Malaysia.
The
area
has
convenienttransportation,
close
proximity
to
premium
shopping
centers,
and
amenitiessuchasplazas,parks,and
country
clubs.Image
source:Unsplash,
Esmonde
Yong,
2020Source:
JuwaiA
viewofthe
PetronasTower,KualaLumpur5?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDWhere
inMalaysiaare
Chineseinvesting?
(2/2)Chineseinvestorsalso
investedinwell-established
states
suchasSelangorandPenangKUALA
LUMPUR
CITY
CENTRE—The
cosmopolitan
of
Malaysia:
The
famousTwin
Towers,
the
International
Convention
and
Exhibition
Center,
the
NationalGallery,
the
National
Museum,
and
other
important
facilities
are
all
located
here,as
well
as
an
international
Islamic
university.
There
are
also
many
shoppingmalls,luxuryhotels,
mansions
and
corporate
headquarters
in
the
area.Imagesource:Unsplash,
Wan
San
Yip,
2020PENANG—The
Pearl
of
The
Orient:
Penang
has
a
wealth
of
tourism
resources.Penang
is
not
only
known
for
its
multicultural
and
harmonious
development,
butalso
for
its
reputation
as
the
"electronics
manufacturing
base".
The
city
is
highlyurbanized
and
industrialized.A
viewofPenang
IslandSELANGOR—The
richest
state
in
Malaysia:
The
region‘s
main
economicactivities
are
in
the
service,
manufacturing
and
construction
sectors.
Selangor
ishome
tomajor
industrial
areas,
and
it
hasthe
busiest
port
in
Malaysia,
Port
Klang.Image
source:Unsplash,
Dave
Yap,
2022A
viewofPort
KlangSource:
Juwai6?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDMalaysianconsumers
are
avidtea
drinkersAccording
toGrab’sFood
TrendsReport2020/2021
in
Malaysia,
teaand
bubble
teaare
in
thetop10food
categoriesthat
aremostsearched
on
GrabFood.The
tropical
climate
and
preference
of
Malaysianconsumers
boosted
the
salesof
tea
drinks3cups
ofbubbleteapermonthOn
average,
eachMalaysiandrinksDINNER18:00
–19:00SUPPER22:00
–05:00BREAKFAST09:00
–10:00LUNCH12:00
–13:00TEATIME14:00
–17:00Milk
teasespeciallyduring
teatime.An
average
of
4brown
sugar
milkteas
were
orderedevery
minute
duringthis
period.arepopular??ThemealwhichTeh
tarik
and
royalmilk
tea
are
the
topitems
ordered
forsupper.???Malaysians
like
to
starttheirdaywith
coffee
&tea.??The
second
highestconsumption
time
ascompared
with
othermealtimes.Brown
sugar
milk
teaand
tea
are
popularfor
lunch.??people
usually
spendthe
mostbudget
on.Brown
sugar
pearlmilk
tea
and
teh
tarikaredinner.Coffee&tea
ordersincreased
by
6.2x
in2020.Tea
and
teh
Tarik
(milktea)
are
among
the
toppopularforitemsorderedforbreakfast.Source:
GrabFood
(2021)7?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDCase
Study:CHAGEE
霸王茶姬
(1/2)Chageeisoneofthemostpopular
Chinesetea-based
drinksbrandsinMalaysia.2017APremium
teabeverage,
霸王茶姬,wasfounded
inNovember,
inYunnan.202120222019?
Malaysiabranches
officiallychangedthe
logoand
brandname
toCHAGEE霸王茶姬
onApril
2.霸王茶姬
enteredMalaysiaonAugust10,
opening
itsfirststorein
PetalingJaya.AsofNovember,霸王茶姬
has28storesin
Malaysia.?
DatukLee
ChongWei,
Malaysia’sformer
badminton
silvermedalist,
became
the
brand
ambassador
for
CHAGEE.70%
arelocated
nearbigAverage
monthlyturnover
ofnames
suchasStarbucksand
McDonald's300,000STORESCNY(US$44,222)Theflagshipstoresold“Malaysia’sQueuing
King”35,000CUPS
INONE
DAY3,000+PERSON/DAYSource:
Jiemian,Chagee,
Baidu,
NewStraitsTimes8?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDCase
Study:CHAGEE
霸王茶姬
(2/2)CHAGEE’s
successinMalaysia
isdueto
itsbrandingstrategy
andabilitytochangeconsumers’
behavior.Teais
an
important
partof
Malaysians’culture.Thecountry’steamarket
is
expected
to
reach
US$2.75
billion
in2025,
aCAGR
of
5.54%
peryearfor
the
period
2020-2025.Source:
Williams&Marshall
Strategy
(2020)??CHAGEEcollaborated
withRoyal
Selangor,
anationalpewter
manufacturer
and
retailer,
tolauncha
craftedcupand
managed
to
sell3,000units.Thecupfromthecollaboration
withRoyalSelangorTheNationalDay
LimitedEditioncupItalsolaunchedthe
“National
Day”limited
editioncupduring
the
NationalDayofMalaysiawherepeople
candoodle
onit.BRANDINGBEHAVIOR??Malaysianconsumersaremore
attractedto
productsthathavehigh-quality
and
health
benefits.CHAGEEmanaged
toassociatethe
brand
with“healthy
milktea”among
localconsumers.
Its“freshmilktea”seriesispopular,
accountingfor60%
ofthe
totalsales.?Malaysiansalsoprefer
functional
botanical
blends1
and
singleestate
artisanal
teas2.Thus,CHAGEEsourceditsmain
raw
materials
from
more
than
10countries
and
regions.
Theyalsooffer
a
variety
ofseriessopeople
canexperience
different
flavors.1
Teausingherbs/fruitsthat
have
health
benefits.2
Tealeaves
that
are
harvestedfromoneestate,
notblended.
Focusesonaspecifictasteand
flavor
whichisdependentonthe
locationoftheestate.Source:
Jiemian,Williams&Marshall
Strategy9?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDSearch
trendsofCHAGEE
霸王茶姬
onGoogle
inMalaysiaBadmintonlegendLee
ChongWeiwasannounced
as
theambassador
ofCHAGEE.Timeframe:Jun2017
–Dec2022Related
queriesMilk
teas
such
as
OsmanthusOolong
Milk
Tea
and
GlutinousRice
Milk
Tea
are
among
thefeatureddrinks
inMalaysia.ChageeMenuChageeoutletsSource:
GoogleTrends,ChageeNote:
Google’simprovement
indata
collection
system10?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDBest
selling
productsfromMalaysiaonTmall(Excludingtourism)MIAOW
MIAOWJULIE’S
LE-MOND
PUFFSANDWICH
CHEDDARMICOSQUID
FLAVORED
CRACKERSCHEESE
CREAM
CRACKERSCREAM
SANDWICHBISCUITSPrice:
CNY19.90(US$2.93)Monthly
sales:20,000+Reviews:70,000+Price:
CNY9.90–37.90
(US$1.46–5.58)Monthly
sales:10,000+Price:
CNY29.90(US$4.40)Monthly
sales:200+Reviews:300+Reviews:2,000+Popularity
due
to:
Strongcheeseflavor,
nottoosweet
orgreasy,lightlysalted,trustworthy
food
qualityPopularity
due
to:
Inexpensive,convenient
independent
packaging,suitablefor
childrenPopularity
due
to:
Crispy,very
tasty,good-looking
packagingSource:
Tmall,
202211?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDWhatdoMalaysians
think
aboutChina?Chineseinvestmentindigitaleconomy
and
high-tech
sectors
are
favoredbyMalaysians.??Ingeneral,
mostMalaysianshave
aneutral
viewofChinaand
apositive
viewofChineseinvestments.However,
different
ethnicities
have
varying
degrees
offavorability.
MalaysiansofChinese
ethnicity
have
amore
positiveview
ofChina.MALAYSIASources:World
Applied
Science
Journal,
China
DailyMostMalaysians
welcome
Chinese
FDIs
but
would
jointhe
Belt
and
RoadInitiative
(BRI)
withextra
cautionMalaysians’
perception
towardsChina
(2022)Perception
ofMalaysianstowards
ChineseMalaysians’
viewtowards
BRIprojects
(2022)investment
(2022)ParticipateactivelyNot
ParticipateParticipatecarefully39%45%12%Positive71%46%Source:
MerdekaCenter
(1,204
respondents)In
2022,
39%
of
Malaysians
surveyed
havefavorable
view
of
China,
which
showed
a
3%increasefrom
the
previous
poll
in
2016.14%Negative19%6%Source:
MerdekaCenter
(1,204
respondents)12?2023
DAXUE
CONSULTINGALLRIGHTSRESERVEDAboutDaxue
Consulting<<TO
ACCESS
MORE
INFORMATION
ON
THEBEAUTY
MARKET
INCHINA,
PLEASE
CONTACT
DX@DAXUECONSULTING.COMOur
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achievegrowthinChina
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WeAreYourMarketResearchCompany
inChinaCoveredTier-1citiesCoveredTier-2citiesCoveredTier-3(and
below)citiesWeareDaxueConsulting:?Amarket
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specializing
ontheChinesemarket
since2010?With
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themasifwewereintheirshoes
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Wevalue
routineonly
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valuechange
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ismeanttobe
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