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WelcometoMsWu’sclassYouarewhatyoudo雙手發(fā)明人生第1頁Todaywearehereto……learnsomethingusefulspenda40-minuteclasshappilyenjoy
asenseofceremony(典禮感)likeEnglish,likeEnglishdeeplyavaluablechancemakefriendswithyouallShareMsWu’sstory第2頁MsWu’sTroubleMsWu,anEnglishteacher,whosestudentsaregoingtograduateinJune.Sosheisreallybusywithherwork.However,thereissomethingtroublingherrecently.MsWulivesinKaixinDistrict,butsheislivingunhappilynow.That’sbecauseofherneighbor,whodisturbs(打擾)thelifeofherfamily.第3頁CaseNo.1:Onenight,MsWufeltsotiredthatshewasabouttosleepwhensheheardaloudnoisefromthedoor.Shewasscared.Herhusbandopenedthedoorandfounditwastheneighbor,whowasdrunkandtryingtoopentheirdoorwithkeys.Howterribleitwas!第4頁CaseNo.2Theneighborlikesdrinkingandusuallydrinkstoomuch.What’sworse,sheusuallyreturnshomeafter11:30p.m.,andwillkeepknockingatthedoorloudly,becausesheleavesthekeyhome.第5頁Asaresult,MsWuandherfamilycan’tsleepwellatnight.Shehastodrinkmuchcoffeeatwork.Herdaughterisafraidtostayathomealone,forshethinksbadpeoplewillopentheirdoor.MsWucan’tbearitanylonger.Sheisveryvery……angry.Shemustdosomething,shewantsto……第6頁WhotroublesMsWu?TheneighborHowdoestheneighbortroubleMsWu?wasdrunkandtriedtoopentheirdoorbymistakeusuallyreturnshomelateandkeepsknockingatthedoorloudlyWhat’stheresultofthetrouble?thefamilycan’tsleepwellherdaughterisafraidtostayathomealoneMsWufindsithardtobear第7頁Guess:
HowdoesMsWusolvethistrouble?第8頁Learningtask:Letterofcomplaint投訴信第9頁DearNeighbor,Iamyour
nextdoor.IfeelsorrytotroubleyoubutI’mafraidthatIhavetocomplaintoyouthatyouhavecausedmesome
.Thereasonformydissatisfactionisthatyou
myfamilyatnight.Foronething,onceyou
andtriedtoopenourdoorbymistake.For
,youusually
late,andkeepknockingatthedoorloudly.Asaresult,Ifindithardto
it.Wecan’tsleepwell.What’s
,mydaughterisafraidtostayathomealone,forshethinksbadpeoplewillopenourdoor.Iwouldappreciateitifyoucouldpayattentionandavoidmakingnoises.Ihopethisproblemwillbe
assoonaspossible.Thankyouforyourconsideration!Yourssincerely,Neighbor
neighbortroubledisturbweredrunkreturnhomebearsolvedanotherworseHelpMsWucompleteit!第10頁DearNeighbor,Iamyourneighbornextdoor.IfeelsorrytotroubleyoubutI’mafraidthatIhavetocomplaintoyouthatyouhavecausedmesometrouble.Thereasonformydissatisfactionisthatyoudisturbmyfamilyatnight.Foronething,onceyouweredrunkandtriedtoopenourdoorbymistake.Foranother,youusuallyreturnhomelate,andkeepknockingatthedoorloudly.Asaresult,Ifindithardtobearit.Wecan’tsleepwell.What’sworse,mydaughterisafraidtostayathomealone,forshethinksbadpeoplewillopenourdoor.Iwouldappreciateitifyoucouldpayattentionandavoidmakingnoises.Ihopethisproblemwillbesolvedassoonaspossible.Thankyouforyourconsideration!Yourssincerely,Neighbor
Framework框架第11頁Dear
,Iam
.IfeelsorrytotroubleyoubutI’mafraidthatIhavetocomplaintoyouthat
.
Thereasonformydissatisfactionis
.Foronething,.Foranother,.Asaresult,Ifindithardto
.What’sworse,.Iwouldappreciateitifyoucouldpayattentionand
.Ihopethisproblemwillbesolvedassoonaspossible.Thankyouforyourconsideration!Yourssincerely,Neighbor
WritingpurposeGeneralmatterProblem1Problem2Result1Result2SolutionTimetableIntroduction第12頁Structure
(構(gòu)造):
LetterofcomplaintWritingpurpose
GeneralmatterProblem1Problem2Result1Result2SolutionTimetable第13頁1.WhomtomakeacomplaintI’mresponsibleforit!DearManager,DearDirector,Towhomitmayconcern,(致有關(guān)人士)DearSirorMadam,第14頁2.WhymakeacomplaintIam/feelunsatisfiedwithexpressdissatisfactionMydissatisfactionisthatyoudisturbmyfamilyatnight.第15頁3.HowtomakeacomplaintTheemployeecomplainstothemanageraboutgreatpressureoflowsalarythattheofficeisnotcomfortable第16頁Thecustomercomplainstothedeliveryman
of/aboutpoorservicethatthemailisdeliveredslowly3.Howtomakeacomplaint第17頁Thecustomercomplainstothecompanyabout/ofpoorqualitythatT-shirtisofpoorquality.3.Howtomakeacomplaint第18頁4.SolutiontothecomplainttheneighborcanpayattentionandavoidmakingnoisesahighersalaryandcomfortableofficeareneededthemailshouldbedeliveredquicklychangeanewT-shirtorrefund(退款)第19頁5.Timetableformeasures(時間期限)Ihopethisproblemwillbesolvedassoonaspossible.Iwouldliketogetthismatt
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