Lesson-9-Business-Meetings商務英語-商務會議

Lesson-9-Business-Meetings商務英語-商務會議第一頁，共29頁。Howdoyouusuallyholdameeting?第一頁第二頁，共29頁。MainPoints1.Types&Purposes

類型和目的2.Procedure

步驟3.UsefulExpressions

表達4.TipstoOrganizethePerfectBusinessMeeting

建議第二頁第三頁，共29頁。1.Types&PurposeInformation-giving

信息給予Problem-solving

解決問題Brainstorming

頭腦風暴Decision-making決策Profits盈利Execution

執(zhí)行Administration管理MutualunderstandingProductdevelopmentetc.第三頁第四頁，共29頁。2.ProcedurePreparation

準備Opening

開場Duringthemeeting

會議Closing

結尾WritingMinutesoftheMeeting

會議記錄第四頁第五頁，共29頁。Makeitclearwhatthethemeofthemeetingis.

Makeitclearwhenandwherethemeetingwillbeheld.Givenoticetotheparticipantsbymemo,phoneorletter.

sotheparticipantscanwellprepareforthemeetingbeforehandPreparation第五頁第六頁，共29頁。Invitation(e-mailorphonecall)e.g.E-mail

Subject：SalesMeetingBeijing11July2007；Reason:Weneedtofinalizethenextproductlaunch（產品發(fā)布）.Suggestion:WeshouldhaveameetingbeforetheShanghaifair（交易會）inJuly.HowaboutJune21?Options:Ifthedatementionedisn’tpossibleforyou,pleasesuggestanalternative（替代選擇）inthatweek.第六頁第七頁，共29頁。e.g.

Thankyoufortheemail.I’llgotoyourofficetodiscusstheissueat3o’clockonJune21st.

Thankfortheinvitation,butI’mafraidIwon’tbeinonFriday.Howevermycolleague（同事）Liwillstandinforme.第七頁第八頁，共29頁。Phonecall:considerate（體貼的，周到的）&politee.g.Couldweschedule（安排）atimetomeetnextweek?詢問對方是否有意開會Howaboutsometimeafterlunch?建議會議時間SeeyouonMondayat7.確認開會日期和時間

Sure,noproblem.ShallwesayThursdayatten?I’mafraidIhaveanotherappointmentthen.Right,sowe’llmeetFridayatten,then,atyouroffice.第八頁第九頁，共29頁。OpeningStarting開頭Welcoming歡迎Introducing介紹Statingpurpose/aims/objectives說明意圖Settingtheagenda確定議程Timing定時Definingroles

選定角色第九頁第十頁，共29頁。Right,let’sbegin.(Starting)It’sapleasuretowelcome…(Welcoming)I’dliketointroduce…(Introducing)Therearethreeitemsontheagenda.(Settingtheagenda)Mary,couldyoutaketheminute?(Definingroles)Kelvin,Iwonderedifyou’dliketotellussomethingabout…?(Definingroles)Thepurposeofthismeetingisto…(Statingpurpose/aims/objectives)Iwouldliketofinishby10o’clock.(Timing)第十頁第十一頁，共29頁。Meetinginsideacompanye.g.CanIhaveyourattention?I‘dliketogetthingsunderway（正式開始）.

OK,everybody,weseemtobecomplete（完整的）.Canwegetstarted?Meetingwithclientse.g.OK,ifyoulike,wecanstartnow.Internationalmeetinge.g.Sincethemajority（大部分）oftherequirednumberispresent,themeetingisformallydeclared（宣布）tobeconvened（召開）.第十一頁第十二頁，共29頁。Settheobjective（目標）e.g.Thepurposeofthisplenarysession（全體大會）istomakeageneralreview（總復習）ofouractivitiesduringthispastyear,andtopropose（提出）newplansforactivitiesduringthecomingyear.Timinge.g.We’vescheduled（計劃）oneandahalfhoursforthemeeting.第十二頁第十三頁，共29頁。第十三頁第十四頁，共29頁。DuringtheMeetingA.AgreeingB.Gettingtheparticipants（參與者）’attentionC.CommentingD.DisagreeingE.GivingopinionsF.Requestinginformation（請求信息）G.Clarifying（澄清）H.Askingforopinions第十四頁第十五頁，共29頁。TypicalExampleMr.Yang:

NowI‘dliketogetthingsunderway(gettheparticipants’attention).Themaintopicontoday’sagendaisthedevelopmentofaU.S.salesstrategyforthenewEBP.（今天會議的主題是新開發(fā)產品EBP在美國的銷售策略。）I‘dliketohearanyandallofyourideas.Mr.Wallace,couldyoustarttheballrolling（開始發(fā)言）?(askforopinions)Mr.Wallace:

Yes.IthinkoneofthemaincausesofthepoorU.S.salesoftheoriginalEBPwasouradvertisingstrategy.(giveopinions)Inmyopinion,weshouldputthenewproductintomarketassoonaspossible.第十五頁第十六頁，共29頁。Mr.Ivans:Ican‘tagreewithyou(disagree),becauseweusedthesameagencyforboththeJapaneseandU.Scampaigns（活動）,andthecampaignswereverysimilar,buttheresponsewas40%higherinJapan(clarify,requestinformation).Mr.Wallace:I‘lltellyouwhatIthinkthetroubleis.Theyusedvisualsandmusictoconveyanoverallimage,butdidnotsaymuchabouttheproduct.Japaneseareaccustomedto（習慣于）thistypeofadvertising,butAmericanstendtowantmoreinformationfromads.(giveopinion,comment)Mr.Ivans:Well,Itsoundsreasonable.Iunderstandyourpointofview.(agree)第十六頁第十七頁，共29頁。Mr.Wallace:AndIthinkthehistorical（歷史的）andcultural（文化）basisforthisdifferenceinadvertisingisthat...Mr.Yang:CanIjustcomeinhere?（我能插句話嗎）

Thisisinteresting,butlet'sgetbacktothemainissue.Mr.Yang:Right,thatjustaboutcoversit.Let‘sadjourn（休會）

themeeting.第十七頁第十八頁，共29頁。ClosingaMeetingSummarizing:e.g.

·Theopinionspresentedsofarmaybesummarizedasfollows:…目前為止，意見小結如下：

·Inconclusion,ladiesandgentlemen,Iwouldpointoutthat,althoughwehavemadegratifyingprogress,manystillremaintobedone.總之，女士們、先生們，我要指出的是，雖然我們已經取得了令人滿意的進步，但還有很多事要做。

·ThismeetinghasbeenanimportantonebutIamsurethatyouallrecognizethatourrealworkhasjustbegun.本次會議是一次非常重要的會議，但我肯定你們大家意識到我們真正的工作才剛剛開始。第十八頁第十九頁，共29頁。

·AsChairman,Iwouldliketothankyouforattendingandtocongratulateyouonthefactthatwehavecompletedalloftheitemsonouragenda.作為主席，我感謝您的參與，我們完成了議事日程上所有的項目，并因此而祝賀您。

·Thankyouallforattending/coming.感謝各位的光臨。

·Ihopetoseeyouagain.我希望再次見您。

·Let'scallitaday.讓我們到此結束吧。第十九頁第二十頁，共29頁。WritingMinutesoftheMeetingBriefLoyalMINUTESOFTHEDIRECTORS’MEETINGHOLIDAYNOTICEDate:____Place:ThemeetingroomofthecompanyPresent:...1.ReportThenoticeofconvening（召開）thismeetingandthemanager’sreportonthestateofbusinessofthecompanywasreadbythesecretary.2.Resolution（決議）Withtheconsent（同意）ofthemeeting,thechairmanmadeaspeechandproposedthatagoldmetalbegiventoMr.Zhangasarewardforhisindustrious（勤勉的）andsuccessfulserviceinthepast2years.Mr.Zhangsecondedthemotion(附議),whichwasthenputtothemeetingandcarriedunanimously（全體一致地）.…Signature:____Date:____第二十頁第二十一頁，共29頁。UsefulExpressionsRunningaMeeting主持會議Thefollowingphrasesareusedtoconduct（主持）ameeting.Thesephrasesareusefulifyouarecalledontoconductameeting.第二十一頁第二十二頁，共29頁。溫和地表示同意：IguessIseewhatyoumean.表示非常贊同：Absolutely.Ithinkthat’safantasticidea.表示同意：Ithinkyou’reright.表示反對：I’mafraidIcan’tagreewithyouthere.提出建設性的意見：Whydon’twe…?展示幻燈片用語：Allowus,then,atthispointtopresentsomeslides.讀報告的開場用語：Mypaperisaliteraturereview.提問用語：MayIaskaquestion?Thisisanextremelydifficultquestiontoanswer.表示原因的用語：Theageoftheproductwasacontributory（有利的）factorintheaccident.預計結果用語：Wecananticipatethefollowingconsequences:…表示需要考慮：Letusfocusourattentionon…舉例用語：Here,Iamjustshowingyouafewexamplesof…第二十二頁第二十三頁，共29頁。TipstoOrganizeAPerfectBusinessMeetingEnsureAppropriateParticipantsattheMeeting.Postponethemeetingratherthanholdingameetingwithoutcriticalstaffmembers.

為了提高會議決策效率，需要確保會議關鍵人員到場。2.InvolveEachParticipantinActions.Thisensuresthateachparticipantisinvolvedinthetopicofthemeetingandinthefollow-up.You’llaccomplishmoreresultswiththewholeteampullingthanwithonedominantstaffpersontryingtopusheveryoneelseupthehill.調動所有人的積極性，確保每個與會者都在獻計獻策。3.Beareferee(裁判員)andemployatime-keeper.Haveonepersoninthemeetingbethetime-keepersoyoucanfocusonfacilitating,summarizing,clarifying,andjustkeepingthingsmoving.

嚴格控制會議時間和節(jié)奏，確保議題的討論順利進行。

第二十三頁第二十四頁，共29頁。4.Haveatheme.Makeitclearwhythismeetingishappening,whyeachpersonisparticipatingatagiventime,andthenuseyouragendatoamplify(擴展)howthethemewillbeexploredineachsectionofthemeeting.引導大家圍繞議題展開討論，防止跑題。5.Stayontarget.Assoonastheneededpermission,notification,ortaskassignmentiscompleted,justmoveontothenextitem.目標明確，一個問題解決之后立即解決下