華為集成供應(yīng)鏈KPI-Final-V2.1-ISC-INT-ZXP-20030910

華為ISC項(xiàng)目 文檔狀態(tài):[]草案[X]批準(zhǔn)主題:華為集成供應(yīng)鏈KPI文檔責(zé)任人:ISC項(xiàng)目組文檔號(hào):MDL-WP-01秘級:秘密版本號(hào):FinalV2.1文件名:華為集成供應(yīng)鏈KPIPagepage4ofnumpages32華為集成供應(yīng)鏈KPI華為ISC項(xiàng)目組日期:2003年9月10日1、Preface序言:Thisdocumentdescribeskeyperformanceindicatorsforevaluatingtheperformanceofto-beintegratedsupplychainprocessesofHuawei.本文所描述的KPI是基于華為未來集成供應(yīng)鏈流程的關(guān)鍵績效指標(biāo)。 2、Documentrevisionrecord文件修訂記錄:Revdate修訂日期Revisionpoints修訂摘要Changesmade是否有修改(Y/N)2003/06/12ISC流程在2003年2月13日落地后，經(jīng)過幾個(gè)月的運(yùn)行大部分流程趨于固化。各個(gè)推行組結(jié)合流程在業(yè)務(wù)部門的實(shí)際運(yùn)行情況，根據(jù)KPI的可用性和可統(tǒng)計(jì)性，對于ISC項(xiàng)目發(fā)明階段制定的KPI及其目標(biāo)進(jìn)行了重新審視。2003年6月12日ISC項(xiàng)目組召開了針對KPI審視的CRB會(huì)議，對于各個(gè)組提交的KPICR進(jìn)行了評審。本次文檔修訂就是依據(jù)CRB會(huì)議評審結(jié)論進(jìn)行的。相對于第一版，做了如下修改：銷售KPI：對于“OEEntryCycleTime”的獲取點(diǎn)改為了BookOrder。計(jì)調(diào)KPI：根據(jù)APS系統(tǒng)實(shí)施，對于所有KPI進(jìn)行了重新修改。采購KPI：由于數(shù)據(jù)收集困難，取消了一個(gè)功能優(yōu)秀指標(biāo)“合格Sourcing方法使用率”。制造KPI：取消了三個(gè)功能優(yōu)秀指標(biāo)“工序準(zhǔn)確率、BOM準(zhǔn)確率、Item準(zhǔn)確率”，調(diào)整了一個(gè)功能優(yōu)秀指標(biāo)“工藝路線準(zhǔn)確率”的定義。物流KPI：結(jié)合華為的實(shí)際業(yè)務(wù)情況，取消了一個(gè)支持供應(yīng)鏈可靠性方面的ISCKPI指標(biāo)“貨物完好率”。YAssetUtilization資產(chǎn)利用：theeffectivenessofanorganisationinmanagingassetstosupportdemandsatisfaction.Thisincludesthemanagementofallassets:fixedandworkingcapital.1KPIisidentifiedforthisdimension:InventoryTurns/InventoryDaysOnHand;是指一個(gè)企業(yè)在管理資產(chǎn)以支持滿足需求方面的效率。它包括所有資產(chǎn)的管理：固定資產(chǎn)和流動(dòng)資產(chǎn)。有1個(gè)KPI對應(yīng)這個(gè)維度：“庫存周轉(zhuǎn)天數(shù)/庫存周轉(zhuǎn)率”。InSCORmodel,firstlevelsupplychainperformanceindicatorsalsoincludesupplychaincostorpercentageofSCMcostagainsttotalsalesrevenue.InviewofthecomplexityofcostmeasurementandthefactthatitisnotanareaofpriorityincurrentHuaweisocostisexcludedoutofthesupplychainKPIset.在SCOR模型中，第一層供應(yīng)鏈指標(biāo)還包括“供應(yīng)鏈成本”，即：供應(yīng)鏈管理成本占總銷售額的比例?？紤]到成本衡量標(biāo)準(zhǔn)比較復(fù)雜，而且，它不是目前華為最關(guān)注的領(lǐng)域，故本次不考慮。（備注：我們雖然現(xiàn)在還沒有確定出第一層“供應(yīng)鏈成本”維度的指標(biāo)，但是本次我們在供應(yīng)鏈KPI指標(biāo)體系中增加這一維度，待以后確定出指標(biāo)后再補(bǔ)充。）7.3.2Atfunctionlevelthe29KPIsarefunctionspecificandeachcontributetooneormorethanonesupplychainlevelKPIs,amongwhich,功能層面的29個(gè)KPI是功能特定的，同時(shí)每一個(gè)KPI又支持一個(gè)或多個(gè)供應(yīng)鏈層面的KPI，它們之中，10arelinkedtoSupplyChainReliability(OnTimeCompleteDelivery);與供應(yīng)鏈可靠性（及時(shí)齊套到貨率）關(guān)聯(lián)的有10個(gè);10arelinkedtoSupplyChainFlexibility&Responsivenss(OrderFillCycleTimeandSupplyChainResponseCycleTime);與供應(yīng)鏈柔性及響應(yīng)能力（訂單履行周期、供應(yīng)鏈響應(yīng)周期）關(guān)聯(lián)的有10個(gè)；8arelinkedtoAssetUtilization(InventoryTurns/InventoryDOH);與資產(chǎn)利用（庫存周轉(zhuǎn)天率/庫存周轉(zhuǎn)天數(shù)）關(guān)聯(lián)的有8個(gè)；1islinkedtoSupplyChainCosts；與供應(yīng)鏈成本的關(guān)聯(lián)的有1個(gè)；22don'thaveadirectimpactonsupplychainlevelKPIsbutplaysignificantroleinachievingfunctionexcellence.另外，有22個(gè)KPI對供應(yīng)鏈層面的KPI沒有直接影響，但它們在促進(jìn)業(yè)務(wù)層取得“功能優(yōu)秀”上扮演著相當(dāng)重要的角色。7.4FurtherelaborationontheKPIsKPI詳述7.4.0SupplychainKPIs供應(yīng)鏈KPI:NumberKPIDescriptionFormulaDateSourceCollectionFrequencyOwner(Measure&Monitor)CurrentValue(Jan~Dec,2001)To-BeTargetISC-01AOntimeCompleteDelivery(FCD)合同及時(shí)齊套到貨率(FCD)%ofordersreceivedinfullandmeetFCD(FirstCommittedDate)齊套并且滿足FCD的訂單數(shù)量（FCD：首次承諾日期）(D1/D2)*100%D1=numberofordersreceivedbycustomeronorbeforeFCD客戶準(zhǔn)時(shí)接收或比FCD日期提前接收的訂單數(shù)D2=totalordersreceivedbycustomerduringthemeasuredmonth.在統(tǒng)計(jì)月內(nèi)客戶接收的總訂單數(shù)OracleMonthlySCM82%ISC-01BOntimeCompleteDelivery(CRD)合同及時(shí)齊套到貨率(CRD)%ofordersreceivedinfullandmeetCRD(CustomerRequestedDate)齊套并且滿足CRD的訂單數(shù)量（CRD：客戶需求日期）(D1/D2)*100%D1=numberofordersreceivedbycustomeronorbeforeCRD客戶準(zhǔn)時(shí)接收或比CRD日期提前接收的訂單數(shù)D2=totalordersreceivedbycustomerduringthemeasuredmonth.在統(tǒng)計(jì)月內(nèi)客戶接收的總訂單數(shù)OracleMonthlySCMNostatisticsavailableISC-02InvTurns庫存周轉(zhuǎn)率Inventoryturns庫存周轉(zhuǎn)率(D1/D2)*12D1=costofgoodssoldbasedonmonthlysales月度銷售的貨物成本D2=averagecurrentinventoryvalue當(dāng)前平均的庫存價(jià)值Notes：Average=SumofInv.perworkingday/No.ofworkingdayinamonth.“平均”=一個(gè)月內(nèi)每個(gè)工作日的庫存之和/一個(gè)月內(nèi)的工作日天數(shù)。OracleMonthlySCM2.04TimesperyearISC-03SCResponseCycleTime供應(yīng)鏈響應(yīng)周期Cumulativecycletimefromprocurementthroughdelivery.從采購到發(fā)貨累積的周期D1+D2+D3D1=procurementcycletime=PG-SC-04（ProcurementStandardLT）+PG-SC-03.1(PR/POcycletime)+PG-SC-03.2(POapprovalcycletime)D2=manufacturingcycletime=KM-SC-(02+03+04)(Sub-assemblymanufacturingworkordercycletime+ATOmanufacturingworkordercycletime+Finalassemblystagingcycletime)D3=shippingcycletime=ML-SC-05(Shipcycletime)OracleMonthlySCM68daysISC-04OrderFillCycleTime訂單履行周期Aggregatedcycletime(fromformalcontractsigningthroughorderprocessing,manufacturinganddelivery).總計(jì)的周期（從正式合同簽定開始，經(jīng)過訂單履行、制造，到收貨）Calculateorderfillcycletimeperorder=(D2－D1)andgettheaveragecycletime先計(jì)算出每一個(gè)訂單的訂單履行周期（
D2-D1），然后計(jì)算出平均值D1=timewhenformalcontractissigned正式合同簽定時(shí)的時(shí)間D2=timewhenorderis'received'bycustomer客戶“接收”訂單的時(shí)間OracleMonthlySCM38days7.4.1SellGoodsKPI銷售KPI:Table1：Table2:NumberKPIDescriptionFormulaDateSourceCollectionFrequencyOwner(Measure&Monitor)CurrentValue(Jan~Dec,2001)To-BeTargetSG-SC-01Internal/ExternalCustomerComplaintsduetoInaccuratContractMgmt.合同履行錯(cuò)誤引起的內(nèi)、外部客戶投訴（%）Percentageofbothcustomer'scomplaintsoncontracterrorsandinternallyfoundcontracterrorsinwholeprocessfrommakingproposoltoInitialAcceptanceTesting.Timedivision:fromshipmenttoInitialAcceptanceTesting(external);fromcontractsignedtoshipment(internal).從制作建議書到初驗(yàn)整個(gè)周期內(nèi)，因合同管理、訂單管理導(dǎo)致合同錯(cuò)誤而受到客戶投訴率及內(nèi)部發(fā)現(xiàn)的合同錯(cuò)誤率。時(shí)間劃分：外部投訴，從發(fā)貨到初驗(yàn)期間發(fā)生的投訴；內(nèi)部投訴，從合同簽訂到發(fā)貨期間的投訴。Contracterrorreferstoanycontractconfigurationrelatedmistakes.合同“錯(cuò)誤”的定義為任何有關(guān)合同配置的錯(cuò)誤。包括客戶投訴及工勘、成套、制造部門各環(huán)節(jié)發(fā)現(xiàn)的上游業(yè)務(wù)的錯(cuò)誤.(∑customercomplaintsoncontracts+∑internalmistakesoccuredbeforeInitialAcceptanceTesting)/∑CCPshipingcontracts(∑客戶對合同錯(cuò)誤的投訴＋∑華為內(nèi)部直到初驗(yàn)期間發(fā)現(xiàn)的錯(cuò)誤)/∑CCP發(fā)貨合同數(shù)CallMonthlyBiddingOfficeManager,EngineeringMgntDept.Manager,ContractMgntDept.Manager29.5%3%SG-SC-02(Internal)OrderChangesRatio(內(nèi)部)訂單更改率（%）No.ofinternalorderchangestototalamountoforderchanges.由于內(nèi)部原因?qū)е赂挠唵蔚拇螖?shù)占同期訂單總數(shù)的比率它包括除客戶需求原因以外的所有公司的內(nèi)部原因造成的訂單更改，既包含銷售原因，也包含欠料、BOM、ECO、采購等原因。ISC-SC-02-01銷售內(nèi)部訂單更改率：對于由于報(bào)價(jià)、工勘、成套、業(yè)務(wù)支持等銷售原因造成的訂單更改?！芅o.ofinternalorderchanges/∑totalNo.oforders'change'referstochangescausedbyECOorotherinternalreasons.∑因內(nèi)部原因?qū)е赂挠唵蔚拇螖?shù)/∑同期訂單數(shù)?！案摹笨啥x為因ECO和其他內(nèi)部原因?qū)е碌母?。Oracle,OrderchangeworkflowMonthlySalesMgnt.Dept.Manager14%8.5%SG-SC-03OrdersMeetingCustomerRequirements訂單可達(dá)客戶要求的比率（%）PercentageofscheduledorderdatesthatmeetCRD.排產(chǎn)期可滿足客戶要求日期的比率∑No.oforderswithFCDearlierthanCRD/totalNo.oforders(statisticscanbemadetodifferentcustomertiersinto-beprocess)∑已排產(chǎn)訂單日期等于或早于客戶要求日期的數(shù)目/同期所發(fā)訂單總數(shù)（將來可按不同客戶層次來統(tǒng)計(jì)）MonthlySalesMgnt.Dept.ManagerNostatisticsavailable.90%SG-SC-04OEEntryCycleTime訂單錄入周期Fromcontractsignedtoconfigurationcompleted（seeOEcycletimedetaildescription).從合同簽訂后到成套完成為止的時(shí)間（見訂單錄入周期詳細(xì)描述)TOE=DateofconfirmAvailability－DateofContractsign詳細(xì)配置完成時(shí)間點(diǎn)減去合同簽訂時(shí)間點(diǎn)(seeOEcycletimedetaildescription見訂單錄入周期詳細(xì)描述)CapturePoint獲取點(diǎn):Bookorder,datefromOMandCM訂單預(yù)訂，datefromOMandCMOM,MonthlyContractManagementDept.Manager17days3daysSG-SC-05LoanGoodsInventoryDOH借貨庫存周轉(zhuǎn)天數(shù)（d）DaysonhandofloangoodsinRSOwarehouses.辦事處借貨庫存在庫天數(shù)DOH＝(averageinventory/consumption)*(365/12)DOH＝(平均庫存量/用量)*(365/12)*DOH:DaysonHand在庫天數(shù)CapturePoint獲取點(diǎn):MonthlyfromERPsystem每月從ERP系統(tǒng)中提取OracleMonthlySalesManagementDept.Manager95days92daysSG-SC-06FinishedGoods&POCInventoryDOH成品及POC庫存周轉(zhuǎn)天數(shù)（d）Finishedgoodsinventorydaysonhandcausedbycustomercanceling,delayorpostponedATPtesting.合同簽訂前未進(jìn)行ATP檢查及客戶取消或延遲發(fā)貨導(dǎo)致的成品庫存；POC庫存中按客戶需求定制的部分
。Timedivision:Elapsedtimefromfinishedgoodsenteringstoragetocustomerreceipt(eliminateaverageshippingtime).時(shí)間劃分：從成品入成品庫開始到客戶簽收截至，減去平均運(yùn)輸時(shí)間。DOH＝(averageinventory/consumption)*(365/12)DOH＝(平均庫存量/用量)*(365/12)*DOH:DaysonHand在庫天數(shù)CapturePoint獲取點(diǎn):MonthlyfromERPsystem.每月從ERP系統(tǒng)中提取OracleMonthlySalesManagementDept.Manager4.8days(Includingallfinishedgoods.Notonlythefinishedgoodsbythecustomerreasoncreated.)3daysSG-FE-01UndetectedOpportunities突發(fā)的機(jī)會(huì)點(diǎn)比率(%)No.ofunexpectedopportunitiestoallestablishedprojectswithin1week.在短于1周之內(nèi)，突發(fā)的機(jī)會(huì)點(diǎn)數(shù)目占立項(xiàng)數(shù)目的比率?！芅o.ofunexpectedopportunies/∑No.ofestablishedprojects∑突發(fā)機(jī)會(huì)點(diǎn)數(shù)目/∑同期立項(xiàng)數(shù)目'unexpectedopportunity'referstoprojectsrequiredtohavethebiddingdocumentwithinoneweek“突發(fā)機(jī)會(huì)點(diǎn)”指短于一周之內(nèi)要遞交標(biāo)書的項(xiàng)目Technical&BusinessApprovalMonthlySalesManagementDept.ManagerNostatisticsavailable.theKPIwillbemeasureduntilopptysystemhasbeenimplemented(暫不統(tǒng)計(jì))SG-FE-02WinRate投標(biāo)成功率(%)Percentageofwin-bids.獲勝投標(biāo)項(xiàng)目占同期投標(biāo)項(xiàng)目的比率∑Win-bidprojects/∑totalbiddingprojects∑獲勝投標(biāo)項(xiàng)目/∑同期投標(biāo)項(xiàng)目OpptyMgntSystemMonthly65%theKPIwillbemeasureduntilopptysystemhasbeenimplmentedSG-FE-03SalesProcessViolations銷售過程中的違規(guī)事件ViolationsfoundbyApprovalReviewersduringhis/hermonitoringofSGprocessestablishedprojectswithoutopportunityassessment.項(xiàng)目經(jīng)理在對銷售過程的監(jiān)控中發(fā)現(xiàn)的違規(guī)事件。包括未經(jīng)機(jī)會(huì)點(diǎn)評估即立項(xiàng)等違規(guī)行為。Totalamountofviolationsfoundbycontractauditduringstatisticalperiodinproject.統(tǒng)計(jì)期內(nèi)合同審計(jì)發(fā)現(xiàn)的違規(guī)事件總數(shù)。ApprovalWorkflowMonthlySalesManagementDept.ManagerNostatisticsavailable.1%7.4.2ForecastKPI預(yù)測KPI：Table1Table2NumberKPIDescriptionFormulaDateSourceCollectionFrequencyOwner(Measure&Monitor)CurrentValue(Jan~Dec,2001)To-BeTargetDF-SC-01WeightedDemandForecastError-WDFE加權(quán)要貨預(yù)測偏差率WDFEMeasureofweightedaverageofthelastfivetimeDemandForecastfortheperiodcomparetoactualdemand.近5次要貨預(yù)測加權(quán)值相對實(shí)際需求偏差程度WDFE=((Dw-Da)/Dw)*100%Dw=∑Di*wi,i=1,2,3,4,5Di:theithtimedemandForecastforthecomputingperiod對需測評月的的第i次要貨預(yù)測值Da:ActualDemand實(shí)際需求∑wi=1,i=1,2,3,4,5wi:WeightoftheithtimeDemandForecast第i次預(yù)測所占權(quán)重theapprovedDFandtherealdemanddatafromoperationdept.要貨預(yù)測文件及生產(chǎn)統(tǒng)計(jì)的實(shí)際需求值MonthlyOverallmarketingplandept.managers20%15%DF-FE-01AverageSalesForecastError-ASFE平均銷售預(yù)測偏差率ASFEMeasureofthelastthreetimeSalesForecastfortheperiodcomparedtoactualsales.近3次銷售預(yù)測與實(shí)際銷售值的平均偏差程度ASFE=(∑(|Fi-Sa|/Fi))/ni=1,...,n,n=3,Fi:theithtimeSalesForecast,需測評月銷售量的第i次預(yù)測值Sa:Actualsalesforthecomputingperiod需測評月的實(shí)際銷售值thereviewedSFandtherealsalesdatafrombrunchoffi.銷售預(yù)測評審會(huì)通過的銷售預(yù)測值及區(qū)域機(jī)構(gòu)管理部統(tǒng)計(jì)的實(shí)際銷售值。MonthlyOverallmarketingplandept.managers,RegionalOfficesmanagementmanagers35%25%DF-FE-02MeanAbsolutePercentError-MAPE平均絕對值偏差率MAPETheaverageofpercenterrorswithsignsignored.APE=((|Ai-Fi|)/Ai)*100%Ai:ActualResultFi:ForecastMAPE=∑APEi/ni=1,...,n,n=12Forecastfromtheforecastapplication,andactualresultfortheperiodtobemeasured.銷售預(yù)測及要貨預(yù)測文件，實(shí)際統(tǒng)計(jì)的銷售與要貨。MonthlyOverallmarketingplandept.managersNostatisticsavailable.暫不定DF-FE-03MeanAbsoluteDeviation-MAD平均絕對偏移MADThemeanabsoluteerroroverseveralperiods.MAD=(∑|Ai-Fi|)/ni=1,...,n,n=12Ai:ActualResultFi:ForecastForecastfromtheforecastapplication,andactualresultfortheperiodtobemeasured.銷售預(yù)測及要貨預(yù)測文件，實(shí)際統(tǒng)計(jì)的銷售與要貨。MonthyOverallmarketingplandept.managersNostatisticsavailable.暫不定7.4.3P&SKPI計(jì)調(diào)KPI：Table1Table2NumberKPIDescriptionFormulaDateSourceCollectionFrequencyOwner(Measure&Monitor)CurrentValue(Jan~Dec,2001)To-BeTargetPS-SC-01合同物料及時(shí)齊套率統(tǒng)計(jì)期內(nèi)物料齊套的合同數(shù)占要求完成的合同數(shù)的比例。（統(tǒng)計(jì)期物料齊套的合同數(shù)/統(tǒng)計(jì)期內(nèi)要求完成的合同數(shù)）*100%OSPMonthly計(jì)調(diào)業(yè)務(wù)科PS-SC-02合同及時(shí)齊套發(fā)貨率按客戶要求發(fā)貨日期及時(shí)、齊套發(fā)貨合同批次數(shù)占客戶要求發(fā)貨合同批次總數(shù)的比例。（∑統(tǒng)計(jì)期內(nèi)及時(shí)齊套發(fā)貨合同批次/∑統(tǒng)計(jì)期內(nèi)客戶要求發(fā)貨合同批次）*100%OSPMonthly計(jì)調(diào)業(yè)務(wù)科PS-SC-03合同平均執(zhí)行周期（合同Approve至發(fā)貨）統(tǒng)計(jì)期內(nèi)發(fā)運(yùn)集從APPROVE到發(fā)貨的平均時(shí)間?！平y(tǒng)計(jì)期內(nèi)發(fā)運(yùn)集從APPROVE到發(fā)貨的總時(shí)間/∑統(tǒng)計(jì)期內(nèi)發(fā)貨的發(fā)運(yùn)集數(shù)OSPMonthly計(jì)調(diào)業(yè)務(wù)科PS-SC-04RawmaterialInventoryTurns/DOH原材料庫存周轉(zhuǎn)率/周轉(zhuǎn)天數(shù)統(tǒng)計(jì)期內(nèi)公司供應(yīng)鏈環(huán)節(jié)的原材料（含材料儲(chǔ)備）周轉(zhuǎn)率/Theaverageusagedaysofrawmaterialonhand.原材料庫存的平均使用天數(shù)。（統(tǒng)計(jì)期內(nèi)原材料出庫成本/統(tǒng)計(jì)期內(nèi)原材料平均庫存）*365/統(tǒng)計(jì)期DOH=D1/D2D1:AverageRMinventoryincertianamonth.一個(gè)月內(nèi)原材料的平均庫存D2:RMusageincertainamonth.一個(gè)月內(nèi)原材料的用量ERPMonthlyPlanning&SchedulingManager65days(5.5timesperyear)PS-SC-05Sub-AssemblyInventoryTurns半成品庫存周轉(zhuǎn)率Meausrethesemi-finishedgoodinventoryturns(postFQC,pre-packing:chengpinban)評估半成品庫存周轉(zhuǎn)率（FQC后、包裝前：成品板）(D1/D2)*365/D3D1:TotalCostofsub-assemblyissuedagainstworkordersincertainstatisticalperiod統(tǒng)計(jì)期內(nèi)，按照任務(wù)令出庫的半成品總成本D2:Theaverageinventorylevelofsub-assemblyinstatisticalperiod統(tǒng)計(jì)期內(nèi)，半成品的平均庫存水平；D3:Numberofdaysincertainstatisticalperiod統(tǒng)計(jì)期的天數(shù)ERPMonthlyPlanning&SchedulingManager16.5timesperyear(22days)PS-SC-06整機(jī)在制庫存周轉(zhuǎn)率統(tǒng)計(jì)期內(nèi)公司供應(yīng)鏈環(huán)節(jié)的整機(jī)在制庫存周轉(zhuǎn)率。（統(tǒng)計(jì)期整機(jī)任務(wù)令裝配入庫總成本/統(tǒng)計(jì)期內(nèi)整機(jī)任務(wù)令在制平均庫存）*365/統(tǒng)計(jì)期ERPMonthly計(jì)調(diào)業(yè)務(wù)科PS-SC-07低周轉(zhuǎn)物料比例現(xiàn)有原材料庫存大于六個(gè)月用量的部分所占原材料庫存的比例。（∑（原材料庫存量－六個(gè)月用量）×標(biāo)準(zhǔn)成本/∑原材料庫存量×標(biāo)準(zhǔn)成本）*100%ERPMonthly計(jì)調(diào)業(yè)務(wù)科PS-FE-01S&OP計(jì)劃準(zhǔn)確率統(tǒng)計(jì)期內(nèi)實(shí)際發(fā)貨數(shù)量與與前5月S&OP計(jì)劃加權(quán)平均值的百分比來衡量S&OP計(jì)劃準(zhǔn)確性。ABS（1-ABS（實(shí)際發(fā)貨量-SUM前五個(gè)月S&OP計(jì)劃量加權(quán)平均值）/SUM前五個(gè)月S&OP計(jì)劃量加權(quán)平均值）ERP，APSMonthly計(jì)調(diào)業(yè)務(wù)科無統(tǒng)計(jì)值PS-FE-02FP計(jì)劃執(zhí)行率統(tǒng)計(jì)期內(nèi)FP計(jì)劃中被及時(shí)履行的計(jì)劃比例。（整機(jī)計(jì)劃執(zhí)行率+采購計(jì)劃執(zhí)行率+半成品計(jì)劃執(zhí)行率）/3ERP，APSMonthly計(jì)調(diào)業(yè)務(wù)科無統(tǒng)計(jì)值PS-FE-03半成品計(jì)劃執(zhí)行率FP回寫ERP的半成品任務(wù)令總數(shù)中在3天內(nèi)釋放的數(shù)量占回寫的總?cè)蝿?wù)令比例。當(dāng)月FP回寫ERP的新產(chǎn)生的半成品任務(wù)令中在3天內(nèi)釋放的任務(wù)令數(shù)/當(dāng)月FP回寫ERP的新產(chǎn)生的半成品任務(wù)令總數(shù)*100%ERP，APSMonthly計(jì)調(diào)業(yè)務(wù)科無統(tǒng)計(jì)值PS-FE-04采購計(jì)劃執(zhí)行率統(tǒng)計(jì)期內(nèi)FP回寫ERPEDSPR調(diào)整界面的PR中要求在7天內(nèi)釋放（JIT只包含當(dāng)天要求釋放的），最終沒有經(jīng)過任何更改（包含時(shí)間、數(shù)量）即釋放為正式PR的條數(shù)，占FP回寫EDSPR調(diào)整界面的建議PR要求在7天內(nèi)釋放（JIT只包含當(dāng)天要求釋放的）的PR的比例。FP回寫EDSPR調(diào)整界面的建議PR要求在7天內(nèi)釋放（JIT只包含當(dāng)天要求釋放的），最終沒有經(jīng)過任何更改（包含時(shí)間、數(shù)量）即釋放為正式PR條數(shù)/FP回寫EDSPR調(diào)整界面的建議PR要求在7天內(nèi)釋放（JIT只包含當(dāng)天要求釋放的）的條數(shù)*100%ERP，APSMonthly計(jì)調(diào)業(yè)務(wù)科無統(tǒng)計(jì)值PS-FE-05采購預(yù)測準(zhǔn)確率統(tǒng)計(jì)期內(nèi)計(jì)劃要求到貨數(shù)量與前5月采購預(yù)測量加權(quán)平均值的百分比來衡量采購預(yù)測準(zhǔn)確率。ABS（1-ABS（SUM統(tǒng)計(jì)期內(nèi)計(jì)劃要求到貨量-SUM前五個(gè)月采購預(yù)測量加權(quán)平均值）/SUM統(tǒng)計(jì)期內(nèi)計(jì)劃要求到貨量）POL，ERP，APSMonthly計(jì)調(diào)業(yè)務(wù)科無統(tǒng)計(jì)值PS-FE-06計(jì)調(diào)數(shù)據(jù)質(zhì)量達(dá)標(biāo)率（AQL值）月計(jì)調(diào)業(yè)務(wù)領(lǐng)域的數(shù)據(jù)質(zhì)量符合數(shù)據(jù)標(biāo)準(zhǔn)的比例，稱為計(jì)調(diào)數(shù)據(jù)質(zhì)量達(dá)標(biāo)率，或者計(jì)調(diào)數(shù)據(jù)AQL。（當(dāng)月達(dá)標(biāo)指標(biāo)數(shù)據(jù)記錄數(shù)/當(dāng)月總記錄數(shù)）*100%OracleWeekly/Monthly計(jì)調(diào)業(yè)務(wù)科無統(tǒng)計(jì)值PS-FE-07合同承諾發(fā)貨時(shí)間（FCD）準(zhǔn)確率統(tǒng)計(jì)期內(nèi)實(shí)際按ATP承諾日期準(zhǔn)確發(fā)貨發(fā)運(yùn)集數(shù)占ATP承諾發(fā)貨的發(fā)運(yùn)集數(shù)的比例。統(tǒng)計(jì)期內(nèi)實(shí)際按ATP承諾日期準(zhǔn)確發(fā)貨發(fā)運(yùn)集數(shù)/ATP承諾發(fā)貨的發(fā)運(yùn)集數(shù)*100%OSP，APSMonthly計(jì)調(diào)業(yè)務(wù)科無統(tǒng)計(jì)值PS-FE-08發(fā)運(yùn)集計(jì)劃更改率統(tǒng)計(jì)期內(nèi)發(fā)運(yùn)集計(jì)劃更改的數(shù)量占總發(fā)運(yùn)集的比例?！疲◤腟HIPSET第一個(gè)任務(wù)令釋放的第二天開始統(tǒng)計(jì)，新排產(chǎn)的計(jì)劃發(fā)運(yùn)日期與前一天的計(jì)劃發(fā)運(yùn)日期變化超過1天的發(fā)運(yùn)集數(shù)/有任務(wù)令釋放的SHIPSET）*100%/統(tǒng)計(jì)天數(shù)OSPMonthly計(jì)調(diào)業(yè)務(wù)科無統(tǒng)計(jì)值PS-FE-09訂單（整機(jī)）計(jì)劃執(zhí)行率統(tǒng)計(jì)期內(nèi)實(shí)際完成日期不早于計(jì)劃完工日期2天、不遲于計(jì)劃完工日期的整機(jī)任務(wù)令占計(jì)劃完工日期在本月的已經(jīng)釋放、完工、關(guān)閉的整機(jī)任務(wù)令的比例。實(shí)際完成日期不早于計(jì)劃完工日期2天、不遲于計(jì)劃完工日期的整機(jī)任務(wù)令條數(shù)/計(jì)劃完工日期在本月的已經(jīng)釋放、完工、關(guān)閉的任務(wù)令條數(shù)*100%ERPMonthly計(jì)調(diào)業(yè)務(wù)科無統(tǒng)計(jì)值7.4.4ProcurementKPI采購KPI：Table1：Table2：NumberKPIDescriptionFormulaDateSourceCollectionFrequencyOwner(Measure&Monitor)CurrentValue(Jan~Dec,2001)To-BeTargetPG-SC-01DPPM/LARDPPM:DefectivePartsPerMillion每百萬件到貨有缺陷器件數(shù)目LAR:LotApprovedRate批通過率IncomingQualityControlownsformulaIQC維護(hù)公式OracleIQCMonthlyVPofProcurement9883/96%3700/98%PG-SC-02OnTimeDeliverybySchedule按計(jì)劃到貨率在統(tǒng)計(jì)區(qū)間內(nèi)實(shí)際按計(jì)劃要求到貨的統(tǒng)計(jì)單位占計(jì)劃要求到貨的總統(tǒng)計(jì)單位的百分比。不同類型的物料按到貨要求分為以下兩類：1）按PO訂約日期到貨項(xiàng)目；2）VMI項(xiàng)目。按計(jì)劃到貨率=按要求到貨的統(tǒng)計(jì)單位/計(jì)劃要求到貨的總統(tǒng)計(jì)單位*100%按要求到貨的統(tǒng)計(jì)單位=按要求到貨的PO訂約日期交貨物料到貨統(tǒng)計(jì)單位+按要求到貨的VMI物料到貨統(tǒng)計(jì)單位計(jì)劃要求到貨的總統(tǒng)計(jì)單位=總的PO訂約日期交貨物料到貨統(tǒng)計(jì)單位+總的VMI物料到貨統(tǒng)計(jì)單位OracleMonthlyProductionProcurementManager70%（2003年底）PG-SC-03ActualProcurementLT實(shí)際采購提前期TOmeasurethecycletimefromPRapprovaltogoodsdelivery.Itcanbebrokendownto3subindicators.用于度量從PR批準(zhǔn)到貨物交付之間的周期。它可以分解成三個(gè)子指標(biāo)：PG-SC-03.1PR/POcycletime(=POgenerationDate-PRapprovaldate)PG-SC-03.2POapprovalcycletime(=POreleaseddate-POgenerationdate)PG-SC-03.3POdeliverycycletime(=Deliverydate-POreleasedate)PR/POcycletime+POapprovalcycletime+POdeliverycycletimePR/PO周期+PO批準(zhǔn)周期+PO交付周期OracleMonthlyProductionProcurementManager65.21days30daysPG-SC-04ProcurementStandardLT(days)采購標(biāo)準(zhǔn)提前期averageprocurementleadtime(asattributedindatafield)ofitemscovering80%ofPPspend.占生產(chǎn)采購金額80%的物料的平均采購提前期（數(shù)據(jù)屬性）∑LTi/nLTi：ProcLTattributeofanitem.某item的采購提前期屬性n:#ofitemsfallingintothiscategory(80%ofPPspend).占生產(chǎn)采購80%金額的物料數(shù)目OracleHalfyearlyCEGLeaders40.75days30daysPG-SC-05VMI/JITPercentageVMI/JIM比率VMI/JITRMincludedinSupplieragreements.采用VMI/JIT方式發(fā)生的采購比率∑VMI/JITValue/∑TotalPPSpend∑VMI/JIT采購金額/∑生產(chǎn)采購總金額OracleMonthlyCEGLeaders10.8%2億元注：暫只統(tǒng)計(jì)VMI/JIT金額PG-SC-06PCAProcurementCompetitiveAdvantage采購競爭優(yōu)勢ProcurementPriceReduction采購價(jià)格下降率ProcurementCostAvoidance采購成本規(guī)避率ProcurementPriceReductionRate+ProcurementCostAvoidanceRate采購價(jià)格下降率+采購成本規(guī)避率Oracle,CEGMonthlyCEGLeadersNostatisticsavailable.18%注：暫只統(tǒng)計(jì)采購可比成本下降率PG-FE-01SupplierOnTimeDelivery供應(yīng)商準(zhǔn)時(shí)交貨率Supplierontimedeliveryrate.供應(yīng)商準(zhǔn)時(shí)交貨率Supplieronscheduledeliveries/totaldeliveries供應(yīng)商準(zhǔn)時(shí)交貨批次/總交貨批次OracleMonthlyProductionProcurementManager44.3%90%PG-FE-02CostofPurchasing采購成本ProcurementexpenseincurredperRMB10K.每萬元采購費(fèi)用ProcExp/ProcSpend*10000采購費(fèi)用/采購金額×10000OracleMonthlyVPofProcurement￥71.1￥60元7.4.5ManufacturingKPI制造KPI：Table1：Table2：NumberKPIDescriptionFormulaDateSourceCollectionFrequencyOwner(Measure&Monitor)CurrentValue(Jan~Dec,2001)To-BeTargetKM-SC-01-APercentageofworkorderscompletedbythesystemscheduleddate任務(wù)令及時(shí)完成率Thepercentageofworkorderswhosecompletiondateiswithinitsscheduledcompletiondate(sub-assembly,assembly).在計(jì)劃完工時(shí)間內(nèi)及時(shí)完工的任務(wù)令百分比（整機(jī)、半成品）(D1/D2)*100%D1=Numberofworkorderson-schedulecompleted按計(jì)劃及時(shí)完工的任務(wù)令數(shù)D2=TotalNumberofworkorderswhosescheduledcompletiondateiswithinperiodoftime.在某段時(shí)間內(nèi)計(jì)劃完工的任務(wù)令總數(shù)OracleMonthlyProductOrderManagementDept.Managers,ElectronicAssembly77.7%(Sub-assembly)86.1%(Assembly)80%（半成品）90%（整機(jī)）KM-SC-01-BPercentageofitemquantitycompletedbysystemscheduleddateItem及時(shí)完成率Thepercentageofitemquantitywhosecompletiondateiswithinitsscheduledcompletiondate.在計(jì)劃完工時(shí)間內(nèi)及時(shí)完工的Item數(shù)量的百分比（整機(jī)、半成品）Thecalculationisbasedonatimeperiod.基于統(tǒng)計(jì)期內(nèi)計(jì)算[sum(D1i)/sum(D2i)]*100%D1i=Theworkorderi'son-timecompletionquantity相對于任務(wù)令的完工時(shí)間按計(jì)劃及時(shí)完工的Item的數(shù)量D2i=Theworkorderi'sscheduledcompletionquantity相對于任務(wù)令的完工時(shí)間計(jì)劃完工的Item的數(shù)量***Theworkorderscheduledcompletiondateshouldbeinthestatisticsperiod.基于統(tǒng)計(jì)期內(nèi)的任務(wù)令計(jì)劃完工日期OracleMonthlyElectronicAssemblyNostatisticsavailable.81%KM-SC-01-CBasedonSalesOrderPegging,theoverallcompletionofsalesordertoscheduleddeliverydate銷售訂單及時(shí)完成率ThepercentageofSalesOrderswhosecompletiondateiswithinitsscheduledcompletiondate(assembly).在計(jì)劃完工時(shí)間內(nèi)及時(shí)完工的銷售訂單百分比（整機(jī)）(D1/D2)*100%D1=NumberofSalesOrderson-schedulecompleted按計(jì)劃及時(shí)完工的銷售訂單數(shù)D2=TotalnumberofSalesOrderswhosescheduledduedateiswithinperiodoftime在某段時(shí)間內(nèi)計(jì)劃完工的銷售訂單總數(shù)***TheSalesOrder'scompletiondate銷售訂單完成日期=Maximiumofthecompletiondatesoftheworkordersbelongingtothecontract銷售訂單中最長任務(wù)令的完成日期OracleMonthlyProductOrderManagementDept.ManagersNostatisticsavailable.90%KM-SC-02Sub-assemblymanufacturingworkordercycletime半成品制造任務(wù)令加工周期Theaverageelapsetimebetweensub-assemblyworkorderreleasedtothesub-assemblyworkordercompleted.Averagebyworkordernumber.各半成品任務(wù)令從釋放至完工之間所消耗時(shí)間平均值。Thecalculationisbasedonagroupofworkorderswithinthestatisticsperiod.該統(tǒng)計(jì)是基于統(tǒng)計(jì)期間內(nèi)的所有任務(wù)令進(jìn)行的。(D1+D2+D3+...)/EDi=Workorderi'scycletime某任務(wù)令的加工周期=WorkOrder_Completion_Time該任務(wù)令完工時(shí)間－WorkOrder_Release_Time該任務(wù)令釋放時(shí)間E=Quantityofworkorderwithinstatisticsperiod統(tǒng)計(jì)期間內(nèi)的任務(wù)令數(shù)量OracleMonthlyElectronicAssembly8days5.2daysKM-SC-03ATOmanufacturingworkordercycletime整機(jī)制造任務(wù)令加工周期TheaverageelapsetimebetweenATOworkorderreleasedtotheATOworkordercompleted.各整機(jī)任務(wù)令從釋放至完工之間所消耗時(shí)間的平均值Thecalculationisbasedonagroupofworkorderswithinthestatisticsperiod.該統(tǒng)計(jì)是基于統(tǒng)計(jì)期間內(nèi)的所有任務(wù)令進(jìn)行的(D1+D2+D3+...)/EDi=Workorderi'scycletime某任務(wù)令加工周期=WorkOrder_Completion_Time該任務(wù)令完工時(shí)間－WorkOrder_Release_Time該任務(wù)令釋放時(shí)間E=Quantityofworkorderwithinstatisticsperiod統(tǒng)計(jì)期間內(nèi)的任務(wù)令數(shù)量OracleMonthlyProductOrderManagementDept.Managers8days6.15daysKM-SC-04Finalassemblystagingcycletime整機(jī)滯留周期ThewaitingtimeforfinishedATOproductstobeshippedtofinishgoodswarehouse.整機(jī)產(chǎn)品加工完成至入庫之間的等待時(shí)間[Sum(D1i-D2i)]/ED1i=DateofATOOrderDeliveredtoWarehouse(Logistics)整機(jī)產(chǎn)品入庫(物流)時(shí)間D2i=DateofLastManufacturingOperation最后一個(gè)制造工序的完成時(shí)間E=Theworkordernumberwithinthestatisticsperiod統(tǒng)計(jì)期間內(nèi)的任務(wù)令數(shù)量OracleMonthlyProductOrderManagementDept.Managers2~2.5days(POCmaterialwaitingtime)1daysKM-SC-05WIPDOHWIP庫存周轉(zhuǎn)天數(shù)TheaveragedaystoconsumeWIPinventory.消耗在制庫存的平均天數(shù)D1/D2D1=AverageDailyWIPvalue(DeterminedbyFinance)期間內(nèi)的日平均在制庫存金額(由財(cái)務(wù)確定統(tǒng)計(jì)口徑)D2=Averagedailyusevalueforthemonth月度平均日消耗金額OracleMonthlyPlanning&SchedulingManagers8days7.6daysKM-FE-01-AWorkOrder/ItemProductionYield任務(wù)令/Item產(chǎn)出率Theratioofusableoutputwhichhaspassedqualitycheck(***Supplychainyield).通過質(zhì)檢的總體有效產(chǎn)出率（公司供應(yīng)鏈的產(chǎn)出率）KM-FE-01-A1:Workorder'sproductionyield任務(wù)令的產(chǎn)出率KM-FE-01-A2:Item'sproductionyieldItem的產(chǎn)出率KM-FE-01-A1=(D1/D2)*100%KM-FE-01-A2=(D3/D4)*100%D1=Aspecificworkorder'scompletionquantity某一任務(wù)令的完工數(shù)量D2=Aspecificworkorder'sstartedquantity某一任務(wù)令的起始加工數(shù)量D3=Anitem'scompletionquantity某一Item的完工數(shù)量D4=Anitem'sstartedquantity某一Item的起始加工數(shù)量Oracle,PMS,QISMonthlyProductOrderManagementDept.Managers,ElectronicAssemblyNostatisticsavailable.注：暫不統(tǒng)計(jì)KM-FE-01-BWorkOrder/ItemAdminYield任務(wù)令/Item制造產(chǎn)出率TheratioofexpectedusableoutputwhichshouldpassqualitycheckexcludingtheimpactofECOandCCO(***MFGownedyield).通過質(zhì)檢的制造有效產(chǎn)出率，該產(chǎn)出率將扣除ECO和CCO造成的影響（制造自身的產(chǎn)出率）KM-FE-01-B1:Workorder'sadminyield任務(wù)令制造產(chǎn)出率KM-FE-01-B2:Item'sadminyieldItem制造產(chǎn)出率KM-FE-01-B1=[(D1+D2)/D3]*100%KM-FE-01-B2=[(D4+D5)/D6]*100%D1=Aspecificworkorder'scompletionquantity某一任務(wù)令的完工數(shù)量D2=Aspecificworkorder'sscrappedquantityduetoECO/CCOECO/CCO引致的某一任務(wù)令的報(bào)廢數(shù)量D3=Aspecificworkorder'sstartedquantity某一任務(wù)令的起始加工數(shù)量D4=Anitem'scompletionquantity某一Item的完工數(shù)量D5=Anitem'sscrappedquantityduetoECO/CCOECO/CCO引致的某一Item的報(bào)廢數(shù)量D6=Anitems'sstartedquantity某一Item的起始加工數(shù)量注：暫不統(tǒng)計(jì)KM-FE-01-CResource/ResourceGroup/Workcenter/DepartmentYield資源/資源組/工作中心/部門產(chǎn)出率TheratioofusableoutputwhichhaspassedqualitycheckthroughaResource/ResourceGroup/WorkCenter/Department.各資源、資源組、工作中心及部門的通過質(zhì)檢的有效產(chǎn)出率**Theproductmixmustbetakenintoconsiderationinthecalculationsfortheseareas.在統(tǒng)計(jì)該指標(biāo)時(shí)，多產(chǎn)品的影響必須要加以考慮ForeachResource/ResourceGroup/Workcenter各資源、資源組、工作中心:KM-FE-01-C=sum(Di)Di=ItemI'sweightedyieldItem加權(quán)產(chǎn)出率Di=[ItemI'syield*(ItemI'sStartedQuantity/TotalStartedQuantity)]Di=[某Item的產(chǎn)出率*(某Item的起始加工數(shù)量/總的起始加工數(shù)量)]OracleMonthlyProductOrderManagementDept.Managers,ElectronicAssemblyNostatisticsavailable.注：暫不統(tǒng)計(jì)KM-FE-02CapacityUtilization產(chǎn)能利用率Ameasureofhowintensivelyaresourceisbeingusedtoproduceagoodsorservice.Somefactorsthatshouldbeconsideredareinternalmanufacturingcapacity,constrainingprocesses,directlaboravailabilityandkeycomponents/materialsavailability.衡量用于加工產(chǎn)品或提供服務(wù)的資源的利用程度。需考慮的因素包括內(nèi)部的制造產(chǎn)能、約束工序、直接人工的可獲得性、關(guān)鍵部件和物料的可獲得性。Theratioofusedresourceunittototalresourceunitwiththestatisticsperiod.Thebasiccalculationshouldbebasedonspecificresource.在統(tǒng)計(jì)期間內(nèi)被使用資源和總資源的比率。基本的統(tǒng)計(jì)需基于特定資源。A：TotalUnitsofKeyCapacityUsed/TotalUnitsofkeycapacityAvailableforProduction.已使用的關(guān)鍵資源產(chǎn)能/可提供用于生產(chǎn)的總關(guān)鍵資源產(chǎn)能.（目前班次下）B：TotalUnitsUsed/TotalMaxUnitsAvailable.使用的總資源產(chǎn)能/可提供的最大資源產(chǎn)能.（最大可能班次下）注：產(chǎn)能利用率要基于特定資源進(jìn)行計(jì)算，可從“場地”、“設(shè)備”、“人力”三個(gè)維度衡量；衡量某一生產(chǎn)部門或產(chǎn)品線能力利用率時(shí)，可針對某一特定的關(guān)鍵資源進(jìn)行統(tǒng)計(jì)和計(jì)算；匯總的產(chǎn)能利用率可根據(jù)各生產(chǎn)部門、產(chǎn)品線的產(chǎn)出工時(shí)加權(quán)平均計(jì)算。OracleMonthlyProductOrderManagementDept.Managers,ElectronicAssemblyNostatisticsavailable.注：暫不統(tǒng)計(jì)KM-FE-03RoutingAccuracy工藝路線準(zhǔn)確率PercentageofRoutingsinsystemthatarecompletelyaccurate(Includingtheerrormappingfromengineeringspecificationandtheerrorintheengineeringspecification).系統(tǒng)中工藝路線完全準(zhǔn)確的比率（工藝規(guī)程準(zhǔn)確率及系統(tǒng)中定義的工藝路線與工藝規(guī)程的一致性）注：可從“完整性、準(zhǔn)確性、一致性、”三個(gè)維度進(jìn)行衡量。Thebasiccalculationisbasedonaspecificroutingaudit.基本統(tǒng)計(jì)是基于樣本內(nèi)特定的工藝路線審計(jì)(D1/D2)*100%D1=NumberofRoutingSampledwhichare100%Correct抽樣結(jié)果100%正確的工藝路線數(shù)D2=NumberofRoutingsSampled抽樣的工藝路線數(shù)Oracle，APSMonthlyQualityandEngineeringDept.ManagerNostatisticsavailable.100%KM-FE-07-AWIPInventoryaccuracy(Quantities)WIP庫存準(zhǔn)確率（數(shù)量）Percentageofquantityvariancebetweenphysicalinventoryandreportedinventory.實(shí)際庫存和系統(tǒng)庫存的數(shù)量差錯(cuò)率Thebasiccalculationisbasedonaspecificcyclecountorphysicalinventory基本統(tǒng)計(jì)是基于特定的循環(huán)盤點(diǎn)或?qū)嶋H庫存(D1/D2)*100%D1=Numberofitemscountedwhosedifferencearewithinthequantitytolerance在容差內(nèi)的盤點(diǎn)到的Item數(shù)D2=Numberofitemscounted盤點(diǎn)的Item總數(shù)OracleMonthlyProductOrderManagementDept.Managers,ElectronicAssemblyNostatisticsavailable.注：暫不統(tǒng)計(jì)KM-FE-07-BWIPInventoryaccuracy(Value)WIP庫存準(zhǔn)確率（金額）Percentageofvaluevariancebetweenphysicalinventoryandreportedinventory.實(shí)際庫存和系統(tǒng)庫存的數(shù)量差錯(cuò)率Thebasiccalculationisbasedonaspecificcyclecountorphysicalinventory基本統(tǒng)計(jì)是基于特定的循環(huán)盤點(diǎn)或?qū)嶋H庫存(D1/D2)*100%D1=Costofitemscountedwhosecostdifferencearewithinthevaluetolerence在容差內(nèi)的盤點(diǎn)到的Item金額D2=Costofitemscounted盤點(diǎn)的Item總金額OracleMonthlyProductOrderManagementDept.Managers,ElectronicAssemblyNostatisticsavailable.注：暫不統(tǒng)計(jì)7.4.6LogisticsKPI物流KPI：Table1：Table2：NumberKPIDescriptionFormulaDateSourceCollectionFrequencyOwner(Measure&Monitor)CurrentValue(Jan~Dec,2001)To-BeTargetML-SC-02CarrierOnTimeRate承運(yùn)商及時(shí)到貨率Itistheratioofdeliveryorderscarrierisontimetothetotal#ofdeliveryorder.承運(yùn)及時(shí)到貨訂單數(shù)與總承運(yùn)的訂單數(shù)的比率1-(Deliverydelaydeliveryordersvs.serviceprovidercommitment/totaldeliveryorders)*100%1-(超出服務(wù)承諾運(yùn)輸?shù)截浧诘乃拓浹舆t訂單數(shù)/總的承運(yùn)訂單數(shù))*100%Oracle,PaperworkMonthlyPresidentoflogisticsmanagementdept99.5%ML-SC-03-AReceivingCycleTimeviaOverseas進(jìn)口貨物接收周期Itistheelapsedtimefromthestartofreceivingashipmenttothecompletionofputaway.ThisincludestimeofreceivingattheHongKongconsolidationwarehouseiftheproductisimportedfromoverseas.ItalsoincludesIQCprocesscycletime.進(jìn)口貨物接收周期是指從香港倉庫接收到貨開始到深圳倉庫完成貨物放置為止所消耗的時(shí)間。它也包括IQC處理的周期時(shí)間.ReceivingCycleTime進(jìn)口貨物接收周期