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文檔簡介
TravellingaroundUnit2ListeningandTalkingMakereservationsFreeTalkLead-in1.Haveyouevermadeareservation?2.Whatshouldwebookbeforeorwhilewetravel?ahotelroomflightticketstrainticketsatableticketsforsometouristattractions1.預(yù)定機票
2.出發(fā)城市
3.
落地城市
4.旅行日期
5.首選時間
6.往返票
7.返程票
8.客艙類別
9.頭等艙
10.商務(wù)艙
11.經(jīng)濟艙
12.支付方式
Before-listeningmethodofpaymentbookair/flightticketsdeparturecitytraveldatepreferredtimereturnticketsflightclassfirstclasbusinessclasseconomyclassonewayticketsarrivalcitybookairticketsWhilelistening1.Listentothephonecallandanswerthequestions.
(1)Whatarethetwospeakerstalkingabout?(2)Whatistherelationshipbetweenthetwospeakers?Buying/booking
aplaneticketA.Teacherandstudent.B.SecretaryandManager.C.Customerandairlinereservationagent.機票預(yù)定代理W:SkiesAirlines.HowcanIhelpyou?M:I’dliketobuyaplaneticketfrom...to...Makereservations
HowI’dliketoOnwhatdateMayIhaveMayIaskhowyouwouldlikeWhatdoyouthinkoftheseexpressions?Howistheconversationdeveloped?Formalorinformal?Politeorimpolite?OpeningTalkingabouttimeTalkingaboutwhatyoupreferOtherinformationPaymentLondonParis______canIhelpyou?__________tobuyaplaneticketfrom______to______________________________topay?_________________areyoutravelling?Onthe23rdofDecemberTherearetwoflights...Which_____________________?Would_______________travelbusinessclassoreconomy?_______________bookareturnflightthistime?The9:30flight,please._________________totravelbusinessclass.No,_________________.I’mtakingthetrainback.___________yourname,sir?RobertWilliamsBycreditcarddoyoupreferyouliketoWouldyouliketoI’dlikethankyouPreferredflighttimeflightclassOnewayorreturn1.Underlinedthephrasesthatmaketheconversationmorenatural.Afterlistening
Woman:SkiesAirlines.HowcanIhelpyou?Man:
I'dliketobuyaplaneticketfromLondontoParis.Woman:Certainly,sir.Onwhatdateareyoutravelling?Man:Onthe23rdofDecember.Woman:Therearetwoflightsthatday:oneinthemorningat9:30
andtheotherintheafternoonat5:00.Whichdoyouprefer?Man:The9:30flight,please.Woman:Wouldyouliketotravelbusinessclassoreconomy?Man:I’dliketotravelbusinessclass.Woman:Wouldyouliketobookareturnflightthistime?Man:No,thankyou.I'mtakingthetrainback.Woman:MayIhaveyourname,sir?Man:
RobertWilliams.Woman:Thankyou,MrWilliams.I’vemadeyourbooking.MayIaskhowyouwouldliketopay?Man:Bycreditcard.Woman:OK,waitjustasecond,please...
LinkingphrasesClosing:reconfirmtheinformation.Thankyouforflyingwithus.Bye-bye.再次確認信息ReadtheexpressionsaloudOrganiseyourthinkingBefore-Speaking1.Role-playaphonecalltobookairtickets.While-speakingStarter&Opening
Traveldates
Preferredtime
Onewayorreturn
Flightclass
Name
payment
Closing
AirlinereservationagentCustomer
questionscustomers’requests&informationAgentsworkingroupsoffourtakenotes,fillthechartandanswerthephone1.discussandthinkaboutthequestionsyouraregoingtoask2.helpstudentBtakedownyourcustomers’requestsandinformation.ABCDcustomerDeparturecity&Arrivalcity起飛&落地城市
...from______to______Traveldates
Onewayorreturn
Flightclass
Name
payment
ClosingCustomersworkinpairsrequests&informationRole-playthephonecallBookingairtickets
Presentation2.Chooseoneofthesituationsbelowandroleplayaphonecall.Onwhatdateswouldyouliketostay?Whenareyoucheckinginandcheckingout?Whatkindofroomwouldyoulike?Doyouhaveanyspecialrequests?I’dlikearoomwithtwosinglebeds.DoyouhavefreeInternetservice?Isbreakfastincluded?Itthatfortonight?Whenwillyouarrive?Couldyoupleasetellthenumberofpeopleforthedinner?I’dliketohaveahighchair.Speaking入住/退房單人床雙人床
豪華大床aroomwithaview高腳凳(foryoungbabies)(看得見風(fēng)景的房間)Bookingahotelroom/atablefordinner
Role-playthephonecallListeningskills:speaker’srelationshipFormalandpoliteexpressionswhenmakingareservationHowtoma
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