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TravellingaroundUnit2ListeningandTalkingMakereservationsFreeTalkLead-in1.Haveyouevermadeareservation?2.Whatshouldwebookbeforeorwhilewetravel?ahotelroomflightticketstrainticketsatableticketsforsometouristattractions1.預(yù)定機票

2.出發(fā)城市

3.

落地城市

4.旅行日期

5.首選時間

6.往返票

7.返程票

8.客艙類別

9.頭等艙

10.商務(wù)艙

11.經(jīng)濟艙

12.支付方式

Before-listeningmethodofpaymentbookair/flightticketsdeparturecitytraveldatepreferredtimereturnticketsflightclassfirstclasbusinessclasseconomyclassonewayticketsarrivalcitybookairticketsWhilelistening1.Listentothephonecallandanswerthequestions.

(1)Whatarethetwospeakerstalkingabout?(2)Whatistherelationshipbetweenthetwospeakers?Buying/booking

aplaneticketA.Teacherandstudent.B.SecretaryandManager.C.Customerandairlinereservationagent.機票預(yù)定代理W:SkiesAirlines.HowcanIhelpyou?M:I’dliketobuyaplaneticketfrom...to...Makereservations

HowI’dliketoOnwhatdateMayIhaveMayIaskhowyouwouldlikeWhatdoyouthinkoftheseexpressions?Howistheconversationdeveloped?Formalorinformal?Politeorimpolite?OpeningTalkingabouttimeTalkingaboutwhatyoupreferOtherinformationPaymentLondonParis______canIhelpyou?__________tobuyaplaneticketfrom______to______________________________topay?_________________areyoutravelling?Onthe23rdofDecemberTherearetwoflights...Which_____________________?Would_______________travelbusinessclassoreconomy?_______________bookareturnflightthistime?The9:30flight,please._________________totravelbusinessclass.No,_________________.I’mtakingthetrainback.___________yourname,sir?RobertWilliamsBycreditcarddoyoupreferyouliketoWouldyouliketoI’dlikethankyouPreferredflighttimeflightclassOnewayorreturn1.Underlinedthephrasesthatmaketheconversationmorenatural.Afterlistening

Woman:SkiesAirlines.HowcanIhelpyou?Man:

I'dliketobuyaplaneticketfromLondontoParis.Woman:Certainly,sir.Onwhatdateareyoutravelling?Man:Onthe23rdofDecember.Woman:Therearetwoflightsthatday:oneinthemorningat9:30

andtheotherintheafternoonat5:00.Whichdoyouprefer?Man:The9:30flight,please.Woman:Wouldyouliketotravelbusinessclassoreconomy?Man:I’dliketotravelbusinessclass.Woman:Wouldyouliketobookareturnflightthistime?Man:No,thankyou.I'mtakingthetrainback.Woman:MayIhaveyourname,sir?Man:

RobertWilliams.Woman:Thankyou,MrWilliams.I’vemadeyourbooking.MayIaskhowyouwouldliketopay?Man:Bycreditcard.Woman:OK,waitjustasecond,please...

LinkingphrasesClosing:reconfirmtheinformation.Thankyouforflyingwithus.Bye-bye.再次確認信息ReadtheexpressionsaloudOrganiseyourthinkingBefore-Speaking1.Role-playaphonecalltobookairtickets.While-speakingStarter&Opening

Traveldates

Preferredtime

Onewayorreturn

Flightclass

Name

payment

Closing

AirlinereservationagentCustomer

questionscustomers’requests&informationAgentsworkingroupsoffourtakenotes,fillthechartandanswerthephone1.discussandthinkaboutthequestionsyouraregoingtoask2.helpstudentBtakedownyourcustomers’requestsandinformation.ABCDcustomerDeparturecity&Arrivalcity起飛&落地城市

...from______to______Traveldates

Onewayorreturn

Flightclass

Name

payment

ClosingCustomersworkinpairsrequests&informationRole-playthephonecallBookingairtickets

Presentation2.Chooseoneofthesituationsbelowandroleplayaphonecall.Onwhatdateswouldyouliketostay?Whenareyoucheckinginandcheckingout?Whatkindofroomwouldyoulike?Doyouhaveanyspecialrequests?I’dlikearoomwithtwosinglebeds.DoyouhavefreeInternetservice?Isbreakfastincluded?Itthatfortonight?Whenwillyouarrive?Couldyoupleasetellthenumberofpeopleforthedinner?I’dliketohaveahighchair.Speaking入住/退房單人床雙人床

豪華大床aroomwithaview高腳凳(foryoungbabies)(看得見風(fēng)景的房間)Bookingahotelroom/atablefordinner

Role-playthephonecallListeningskills:speaker’srelationshipFormalandpoliteexpressionswhenmakingareservationHowtoma

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