國開《商務英語4》單元自測1-8試題及答案

國開《商務英語4》單元自測1-8試題及答案單元自測1試題及答案備注：測試中共有6道隨機題，其中有5道選擇題和1道完形填空題。第一大題：選擇填空（每題10分，共5題）從下列選擇題庫中抽2個小題！?。〃DHowwouldyouliketogo?―___________________.[答案]B.I’dliketoflytoFrankfurtforastayoftwodays―___________________?―IexpecttodepartforFrankfurtonSunday,September1st,anytimeafter13:00pm.[答案]C.Whendoyouplantoleave―___________________?―Sure,noproblem.First,goseeCindyandtellherwhereyou’regoingandwhen.[答案]C.Canyoufillmein―___________________?―Yes,businessclass.[答案]A.Willyouflybusinessclass―HeyKyle,guesswhat!ThebossissendingmetoEuropeforamarketingseminarnextmonth.―_________You’vebeenitchingtogoonabusinesstripformonths.[答案]B.Great!Youmustbehappy.從下列選擇題庫中抽3個小題?。?！_____behalfofVancouverC&SInt’lTradeCorp.,Iampleasedtoinviteyouandyourcolleaguestovisitus.[答案]B.OnCanyoufillme_________?Ineedsomedetailedinformation.[答案]A.inIfyouareintending_________justoneSchengencountry,youwillneedtoapplyfortheSchengenvisadirectlywiththeembassyorconsulateofthatparticularcountry.[答案]A.tovisitManyofthebanksandtravelservicesinthewesterncountriesprovideconvenienceforthetravellersbyissuingtraveller’s_________.[答案]A.checksPlease_________anopenreturnflightfromBarcelonatoFrankfurt.[答案]C.bookTheprocessingtime_________perembassy.[答案]C.variesTraveller’schecksaregenerally_________smallfacevalue.[答案]C.ofTravellers,when_________thechecks,havetosignthechecksinthepresenceofthebankorserviceclerks.[答案]B.buyingWeusedto_________cashadvances.[答案]C.haveYoucandownloadandprintoffthe_________online.[答案]B.form第二大題：完形填空(閱讀理解選擇、判斷、翻譯、聽力理解等)（共50分）從下列帶★題庫中抽其中1個試題！??！★翻譯:為句子選擇正確的翻譯(每題10分)。1.Canyoufillmein?[答案]C.你能向我詳細介紹一下2.Notallrestaurantsacceptthecard.[答案]B.并非所有酒店都接受此卡。3.Weusedtohavecashadvances.[答案]A.我們以前是預支現(xiàn)金。4.Letmeknowhowyoulikelivingoutofasuitcase.[答案]B.到時候告訴我你是怎么帶著旅行包生活的。5.Itisveryprofitablefortheissuingofficestofinancethefundstheycollectbyissuingtraveller’schecks.[答案]A.對發(fā)行機構來說,發(fā)行旅行支票提供融資便利是有利可圖的?！锿晷翁羁?選擇正確答案,補全文章(每題10分)。HOWTOSCHEDULEYOURVISAAPPOINTMENTPaymentcanbemadewithaUnionPaydebitcardorincash.Youcan{1}directlythroughthewebsite,theCallCenter,orataCiticbankATM.IfpayingataCiticbankbranch,youcanpaywithaUnionPay{2}orwithcash.Ifyouprefertopayincash,theappointmentwebsitewillproduceabankdepositslip{3}onthetypeofappointmentforwhichyouhaveregisteredthedepositslipwillindicatehowmuchyoumustpay.Youmustprintthisbank{4},logofftheappointmentsite,proceedtoalocalCiticbankbranch,presentthebankdepositslip,paytherequestedamount,obtainanoriginalbankreceiptforthetransaction,logbackintothe{5},andenterthebankreceiptconfirmationnumberintotherequestedfield.{1}[答案]B.pay{2}[答案]C.debitcard{3}[答案]A.based{4}[答案]C.depositslip{5}[答案]A.appointmentsite★閱讀理解:根據(jù)文章內(nèi)容,判斷正誤(每題10分)。TRAVELLER’SCHECKManyofthebanksandtravelservicesinwesternprovideaconveniencefortravellersbyissuingtraveller’schecks.Travellers,whenbuyingthechecks,havetosignthechecksinthepresenceofthebankorserviceclerks.Duringthetrip,travellerscancashthechecksfromtheagenciesofthebankorthetravelservicewhenevertheyneedaftertheircounter-signaturesarerecognized.Alotoftravellersliketobuythesechecksastheydon’thavetotakealongmuchcashandworryaboutcounterfeitsignatures.Theagencieswillgetbackthemoneytheyhavepaidbysendingthecheckstotheissuingoffices.Traveller’schecksaregenerallyofsmallfacevalue,suchastenortwentydollars,orfiveortenpounds,formiscellaneouspayments.Thereisnotimelimitfortheircirculationperiod.Itisveryprofitablefortheissuingofficestofinancethefundstheycollectbyissuingtraveller’schecksbecausetheynotonlyreceiveaservicechargefromthecheckbuyers,buttheyalsodon’tneedtopayanyinterestnomatterhowlongthechecksremainincirculationbeforeclearing.Thisiswhybanksandtravelservicesarewillingtoprovidethisconvenience.1.Itisconvenientforthetravellerstotravelaroundtheworldasmanybanksandtravelservicesissuetravellers’checks.[答案]T2.Therearenosignaturesoftravellerswhohaveboughtthechecks.[答案]F3.Quiteafewtravellersliketobuythechecks.[答案]T4.Travellersdonotworryaboutthecirculationperiodofthechecksasthereisnotimelimitforit.[答案]T5.Banksandtravelservicesarereluctanttoprovidetravellers’checks.[答案]F★閱讀理解:根據(jù)文章內(nèi)容,完成選擇題(每題10分)。SCHENGENVISAAPPLICATIONSTEPSIdentifythecountryorcountriesyouwillbetravellingto.Itisparticularlyimportanttoknowwhichcountriesyouaretravellingtobecauseitdetermineswhereandhowyouaregoingtosendyourapplication.●IfyouareintendingtovisitjustoneSchengencountry,youwillneedtoapplyfortheSchengenvisadirectlywiththeembassyorconsulateofthatparticularcountry.●IfyouareintendingtovisittwoormoreSchengencountries,yourapplicationmustbesenttotheembassyorconsulateofthecountrythatshallbeyourmaindestination.●IfyouareintendingtovisitseveralSchengencountries,butdonothaveamaindestination,youshouldapplyforthevisaattheembassyorconsulateofthefirstSchengencountryonyourtravelitinerary.FilloutanapplicationformbeforehandtoobtainaSchengenvisa.Youcandownloadandprintofftheformonline.PreparealltherequirementsforyourSchengenvisaapplication.Dependingontheconsulateorembassy,youarerequiredtoshowthefollowingdocuments:●Avalidnationalpassport●Evidenceshowingthepurposeofyourtrip(e.g.hotelreservations)●Proofofmedicalinsurance●Around-triptravelticket●ProofoffundsChecktheprocessingtimetoensureyougetyourSchengenvisaontime.Theprocessingtimevariesperembassy,soitisimportanttotaketheprocessingtimeintoaccountwhenplanningyourtrip.1.Thispassageismainlyabout__________.[答案]C.howtoapplyforaSchengenvisa2.IfyouareintendingtovisittwoormoreSchengencountries,youwillneedtosendyourapplication_____.[答案]A.totheembassyorconsulateofthecountrythatshallbeyourmaindestination3.Youcandownloadandprintofftheform__________.[答案]B.ontheInternet4.YouarerequiredtoshowthefollowingdocumentsEXCEPT__________.[答案]C.abirthcertificate5.Theprocessingtimeis__________perembassy.[答案]A.different

單元自測2試題及答案備注：測試中共有6道隨機題，其中有5道選擇題和1道完形填空題。第一大題：選擇填空（每題10分，共5題）從下列選擇題庫中抽2個小題?。?！―Hello,isthatSailMovingCompany?―___________________?[答案]A.Yes,thisisJackspeaking.Thanksforcalling.Whatcanwedoforyou―Howdoyoucalculatethefeeifweaskyoutomovetheofficefurniture?―___________________.[答案]C.Thecostdependsonthefloortomoveto,thedistancebetweentwoplacesandtheamountofthefurnituretomove―Theclientsaidhehadtosendamonitorbackthreetimesbeforetheproblemwassolved.Doyouhaveareasonforthis?―___________________.[答案]A.Well,Iwonderwhethertherecentlayoffsareaffectingthequalityofourcustomerservice―Whatdoesthecustomer’scomplaintsay?―___________________.[答案]B.Hesayshehasn’tgottenbackthemonitorforrepairs―Whatisthedistancebetweenthenewbuildingandyouroffice?―___________________.[答案]B.Itisabout15kilometers從下列選擇題庫中抽3個小題?。。______thesituationmaybe,makesurethatyoudon’tleaveyourcustomerwithanunansweredquestion.[答案]A.WhateverCustomersoftenremain_________toabusinessthathasexcellentserviceeveniftheirpricesarehigh.[答案]A.loyalCustomerswon’tfindstoreclerkssittingaround_________.[答案]A.watchingTVorplayingcardsIfanyofthearticlesaredamagedduringmove,youmaymakea_______forcompensationwithourcompany.[答案]C.claimIfthingshave_________,thepersonyou’retalkingtowillwanttoknowthereasons.[答案]B.gonewrongLookingyourcustomersintheeyeshowsthatwearelisteningtothemandhearing_________.[答案]C.whattheyaresayingSomeofthecustomers’complaintsseem_________.[答案]B.unacceptableSomestoresevenoffer_________lanesforcustomerswith10itemsorlesstocheckoutquickly.[答案]B.expressTheAmericanideaofcustomerserviceis_________eachcustomerthecenterofattention.[答案]B.tomakeThecustomerservicerepresentativewilloftenallowcustomerstoexchangetheproducttheyboughtorreturnitforafull_________.[答案]C.refund第二大題：完形填空(閱讀理解選擇、判斷、翻譯、聽力理解等)（共50分）從下列帶★題庫中抽其中1個試題?。?！★翻譯:為句子選擇正確的翻譯(每題10分)。1.TheAmericanideaofcustomserviceistomakeeachcustomerthecenterofattention.[答案]A.美式客服理念認為每位客戶都是關注的焦點。2.Manyproductscomewithamoney-backguarantee.[答案]B.許多產(chǎn)品都有退款承諾。3.Makesuretolookyourcustomersintheeye.[答案]C.確保要直視顧客的眼睛。4.Alwayslookforwaystogoaboveandbeyondtheexpectationsofyourcustomers.[答案]A.一定要想方設法,超越顧客的期望。5.Theworstthingisthatyoudiscoveredatthelastmomentthereweremissingpartsintheorderbeforeshipment.[答案]A.最糟糕的事情是,在裝船之前的最后時刻,你發(fā)現(xiàn)訂單貨物有遺漏。★完形填空:選擇正確答案,補全文章(每題10分)。Customerserviceistheserviceorcarethataconsumerreceivesbefore,duringandafterapurchase.It’soneofthefactorsthatcomeintoplaywhenaconsumerisdeterminingbuyingvalue,theotheristhequalityoftheproductorservicethatisbeing{1}.Consumersoftenmustencounteranexperiencetonotonlybeasatisfiedcustomer,butaloyalcustomer.Customerserviceisapartofthatexperience.Topnotchservicewillcreate{2}andareturningcustomer,whichiswhatweallmuststrivefor.Excellentcustomerserviceis{3}tobusinessestoday.It’sacomponentthatisoftenmissing,unfortunately.Howdoyouprovidegreatcustomerservice?Alwaysmakeyourcustomera{4}.Greettheminafriendlymanner,whetherthatbeviatelephone,emailorinperson.Letthemknowyouaretheretohelpandthatyouwilltakecareofthem,notonlybeforethesalebutafteraswell.Afterall,inathrivingbusinesscustomersarenot{5};it’sarequirementforbusinessestosurvive.{1}[答案]D.offered{2}[答案]E.loyalty{3}[答案]A.vital{4}[答案]C.priority{5}[答案]B.optional★閱讀理解:根據(jù)文章內(nèi)容,把每一段和其所談論的話題相匹配(每題10分)。CUSTOMERSERVICE1.TheAmericanideaofcustomerserviceistomakeeachcustomerthecenterofattention.Andwhereveryougo,goodcustomerservicemeansmakingcustomersfeelspecial.[答案]B.theAmericanideaofcustomerservice2.Whencustomersgettoastore,theyaretreatedashonoredguests.Customersdon’tusuallyfindstoreclerkssittingaroundwatchingTVorplayingcards.Instead,theclerksgreetthemwarmlyandoffertohelpthemfindwhattheywant.Customersusuallydon’thavetoaskhowmuchitemscost,sincepricesareclearlymarked.[答案]D.honoredguest3.Whencustomersarereadytocheckout,theycangotothenearestandshortestcheckoutlane.Goodstoresopennewcheckoutlaneswhenthelineupsgettoolong.Someevenofferexpresslanesforcustomerswith10itemsorless.Aftertheypayfortheirpurchases,customersreceiveasmileandawarmthankyouandhaveanicedayfromtheclerk.[答案]E.checkoutservice4.InAmerica,customerservicecontinueslongafterthesale.Manyproductscomewithamoney-backguarantee.Expensiveitemslikecars,computersorstereosoftenhaveawarrantythatensurestrouble-freeuseforaperiodofayearormore.Advertisementsregularlyincludethemotto,Yoursatisfactionisguaranteed.Soifthereisaproblemwiththeproduct,customerscantakeitback.Thecustomerservicerepresentativewilloftenallowthemtoexchangetheitemorreturnitforafullrefund.[答案]A.satisfactionguaranteed5.CustomerserviceinAmericagrowsoutofthebeliefthatthecustomerisalwaysright.Ifapersonreceivespoorservicefromastore,heprobablywillavoidshoppingthereinthefuture.Ontheotherhand,customersoftenremainloyaltoabusinessthathasexcellentserviceeveniftheirpricesarehigh.[答案]C.customerloyalty★閱讀理解:根據(jù)文章內(nèi)容,判斷正誤(每題10分)。THEFEELGOODFACTORINCUSTOMERSERVICEAchallengeinworkingincustomerserviceistoensurethatyouhavefocusedyourattentionontherightkeyareas,measuredbytherightKeyPerformanceIndicator(KPI).OneofthemostimportantaspectsofacustomerserviceKPIiswhatisoftenreferredtoastheFeelGoodFactor.Basicallythegoalisnotonlytohelpthecustomerhaveagoodexperience,buttoofferanexperiencethatexceedsexpectations.Severalkeypointsarelistedasfollows:Knowwhatproducts/serviceyouareofferingfrombacktofront.Inotherwords,beaninformationexpert.ItisokaytosayIdon’tknow,butitshouldalwaysbefollowedupbybutletmefindoutorpossiblybutthispersonwillbeabletoassistyou.Whateverthesituationmaybe,makesurethatyoudon’tleaveyourcustomerwithanunansweredquestion.Mostofthecommunicationthatyourelaytoothersisdonethroughbodylanguage.Ifyouhavenegativebodylanguagewhenyoucommunicatewithothers,itshowsthatyoudon’tcare.Twoofthemostimportantaspectsofpositivebodylanguagearesmilingandeyecontact.Makesuretolookyourcustomersintheeye.Itshowsthatwearelisteningtothemandhearingwhattheyaresaying.Andofcoursesmilingismoreinvitingthanablanklookorfrown.Nothingsurprisesyourcustomersmorethananemployeegoingtheextramiletohelpthem.Alwayslookforwaystogoaboveandbeyondtheexpectationsofyourcustomers.Indoingso,ithelpsthemtoknowthatyoucareanditwillleavethemwiththeFeelGoodFactorthatyouaresearchingfor.1.Thegoalofcustomerserviceistogivecustomersanexperiencethatmeetstheirexpectations.[答案]F2.Leaveyourcustomerwithanunansweredquestionisunacceptable.[答案]T3.Bothpositivebodylanguageandnegativebodylanguagearenecessaryincustomerservice.[答案]F4.Eyecontactisoneofthemostimportantaspectsofpositivebodylanguage.[答案]T5.Theunderlinedgoingtheextramiletohelptheminthelastparagraphmeansgoingalongwaytohelpthem.[答案]F

單元自測3試題及答案備注：測試中共有6道隨機題，其中有5道選擇題和1道完形填空題。第一大題：選擇填空（每題10分，共5題）從下列選擇題庫中抽2個小題！??！―Couldyoubesokindastoturndownthatrocknroll?I’mpreparingfortomorrow’smeetingreport.―___________________.[答案]C.Sure.Sorrytodisturbyou―Hello,thisisLucasBowen.I’dliketoordersomemachines.―_________.Whendoyouneedthem?[答案]B.Noproblem―I’llalsothrowinthediscountof10%onyourupfrontdeposit.Whatdoyouthinkaboutthissuggestion?―___________________.[答案]A.OK,Ithinkwe’vebothhavedoneourbestforthis―I’llbeawayonabusinesstrip.Wouldyoumindsigningformyexpressdelivery?―___________________.[答案]C.I’dbehappyto―Okaythen,sotoconfirm:a6%discountbutyoupayalltheshippingandinstallationcosts.―_________.I’llcallyoutomorrow.[答案]B.Thatsoundsallright從下列選擇題庫中抽3個小題！??！_________hasgoodreputationwillsoonerorlaterbesuccessfulinhisbusiness.[答案]B.WhoeverAlthoughhehassoughttofindapeaceful_________,heisfacingmorepressurefromhisbusinessrivals.[答案]C.solutionAtthesametime,thenegotiatorkeepsthingssecret_________wouldlimithis/herabilitytonegotiate.[答案]C.thatInbusiness,whateveryoudo,donot_________illegalbenefit.[答案]A.chaseThatmightbeacceptable_________youhandletheinsurancefees.[答案]A.ifTheirskilland_________hasgotthemonthesalesteam.[答案]C.enthusiasmTheywantedto_________discussiononeconomics.[答案]B.initiateToattractinvestors,thegovernmenthas_________itstaxandlaborlaws.[答案]C.adjustedWecan’tmanagethat_________youpayfortheinstallation.[答案]C.unlessWhentherestoftheroom_________emotional,staycoolanduselogictonegotiateandclose.[答案]B.gets第二大題：完形填空(閱讀理解選擇、判斷、翻譯、聽力理解等)（共50分）從下列帶★題庫中抽其中1個試題?。?！★翻譯:為句子選擇正確的翻譯(每題10分)。1.Byunderstandinghownon-verbalcommunicationworks,anegotiatormustbeabletounderstandtheinformationtheotherparticipantsaregivingoutnon-verbally.[答案]A.通過理解非語言性交際如何起作用,談判者一定能夠理解其他參與者透露的非語言性信息。2.Lookthepersonintheeyewithhonestyandrespect.[答案]B.誠實而尊敬地注視這個人。3.Ifpossible,itmaybehelpfulfornegotiationpartnerstospendtimetogetherinacomfortableatmosphereoutsideofthenegotiationroom.[答案]B.如果有可能,讓談判雙方花時間一起處于談判室以外的舒適氛圍,可能會有幫助的。4.Thisisbecausewhoevercontrolsthestartofthenegotiationstendstocontrolwheretheyend.[答案]C.這是因為無論誰控制了談判的開始,誰往往就能掌控談判的結果。5.Thenegotiationtablecanbeloadedwithagendas,egosandemotions.[答案]A.談判桌承載著議事日程,自我意識和各種情緒?！锿晷翁羁?選擇正確答案,補全文章(每題10分)。Anotherexampleisreadingnon-verbalcommunication.{1}readthenon-verbalcommunicationofanotherpersoncanbeagreatassetinthecommunicationprocess.Bybeingaware{2}differentsignsandexpressions{3}apersongivesverballyandnon-verbally,anegotiatorcanadjusthis/herapproachandthenegotiationcangosmoothly.If{4},itmaybehelpfulfornegotiationpartnerstospendtimetogetherinacomfortableatmosphereoutsideofthenegotiationroom.Beingfamiliarwithanotherpersonhelpsyouto{5}thedifferencesbetween{1}[答案]B.Beingableto{2}[答案]A.of{3}[答案]B.that{4}[答案]C.possible{5}[答案]A.sense★閱讀理解:根據(jù)文章內(nèi)容,判斷正誤(每題10分)。THEGOLDENRULESOFNEGOTIATINGTheartofnegotiatingisadifficultskillformostofus,evengoodsalespeople.Herearethreegoldenrulesforyoutofollow:1.ALWAYSSTARTTHENEGOTIATIONS.Youmustinitiatetheprocess.Thisisbecausewhoevercontrolsthestartofthenegotiationstendstocontrolwheretheyend.Ifyoulettheotherpartystartnegotiations,youwillbeconstantlygivingupcontrol,oftenwithoutevenrealizingit.Forinstance,whenyouasksomeonewhathisprojectbudgetis,youareallowinghimtostartthenegotiations.Youwillthenspendyourtimechasinghisnumberratherthanfindingthebestsolution.So,neverlettheotherpartycontrolthenegotiations.2.ALWAYSNEGOTIATEINWRITING.Thepurposeofnegotiationsistoarriveataformalwrittenagreement,nottellastoryorspendtimetalking.Fromthefirstmomentyoubeginaproposal,youshouldcreateadocumentandtakeittotheclient.Itwillincludeallthepointsofagreementandbecomerealtotheprospectivecustomer.Negotiatingfirstandthenhavingtocreateadocumentaddsunnecessarytimetoatransaction.Butifyoubuildyourwrittenagreementasyounegotiate,youarepreparedtoaskforasignaturethemomentthedecisiontobuyismade.3.ALWAYSSTAYCOOL.Thenegotiationtablecanbeloadedwithagendas,egosandemotions.Greatnegotiatorsknowhowtostaycool,providingleadershipandsolutions,whiletherestoftheroombecomesinsanelyinvestedinpersonalagendasanduselessemotions.Crying,gettingangryandblowingoffsteammaymakeyoufeelgood,butsuchbehaviorwillnotbenefityouwhilenegotiating.Whentherestoftheroomgetsemotional,staycoolanduselogictonegotiateandclose.1.Ifyoulettheotherpartystartnegotiations,youwillbecompletelygraspthecontrol,oftenwithoutevenrealizingit.[答案]F2.So,neverletbothpartiescontrolthenegotiations.[答案]F3.Negotiatingfirstandthenhavingtocreateadocumentdoesn’tneednecessarytimetoatransaction.[答案]T4.Greatnegotiatorsknowhowtostaycool,providingleadershipandsolutions,whiletherestoftheroombecomeswildorhelplessduringthenegotiation.[答案]T5.Whentherestoftheroomgetsoutofcontrol,staycoolanduselogictonegotiateandclose.[答案]F★閱讀理解:根據(jù)文章內(nèi)容,選擇正確答案(每題10分)。Emotionsplayanimportantpartinthenegotiationprocess,althoughitisonlyinrecentyearsthattheireffectisbeingstudied.Emotionshavethepotentialtoplayeitherapositiveornegativeroleinnegotiation.Duringnegotiations,thedecisionastowhetherornottosettlerestsinpartonemotionalfactors.Negativeemotionscancauseintenseandevenirrationalbehavior,andcancauseconflictsandnegotiationstobreakdown,butmaybeinstrumentalinattainingconcessions.Ontheotherhand,positiveemotionsoftenfacilitatereachinganagreementandhelptomaximizejointgains,butcanalsobeinstrumentalinattainingconcessions.Positiveandnegativediscreteemotionscanbestrategicallydisplayedtoinfluencetaskandrelationaloutcomesandmayplayoutdifferentlyacrossculturalboundaries.1.Emotionsplayanimportantroleduringthenegotiation,althoughtheireffectisbeingstudiedjust_______.[答案]C.notlongbefore2.Negativeemotionsmay_______makeconcessions.[答案]A.behelpfulto3.Duringnegotiations,thedecisionastowhetherornottosettledependsinpartonemotionalfactors.[答案]B.tosomeextend4.Attainingconcessionscanbedone_______.[答案]C.bybothnegativeandpositiveemotions5.Indifferentcultures,negotiatorsshoulduse_______strategiestoshowpositiveandnegativeemotions.[答案]B.different

單元自測4試題及答案備注：測試中共有6道隨機題，其中有5道選擇題和1道完形填空題。第一大題：選擇填空（每題10分，共5題）從下列選擇題庫中抽2個小題?。?！―Betty,we’llhaveabuffetpartynextSaturday.Willyoujoinus?―_________,Susan.Thankyou![答案]A.I’dloveto―Ihadareallygoodweekendattheseaside.―___________________.[答案]B.Oh,I’mgladtohearthat―HowwasyourtriptoLondon,Jane?―___________________.[答案]A.Oh,wonderfulindeed―Iamgoingtoaskforapayrise.―___________________.[答案]C.Ithinkyoumaytalktoyourboss―Thanksforinvitingme,John,butI’vealreadymadeotherplans.―_________.Maybeanothertime.[答案]C.Oh!I’msorrytohearthat從下列選擇題庫中抽3個小題?。?！Amongthecritiqueswereallegations______somefranchiseusesitspoliticalinfluencetoincreaseitsprofits.[答案]C.thatItshould______thatfranchisingisoneofthemeansavailableforgettinginvestmentmoneywithoutgivingupcontrolofthechainoperationandbuildingadistributionsystemforservicingit.[答案]C.berecognizedSomeinthemarketnowwantgovernment_________inordertoreducecosts.[答案]A.regulationSomeofthe_________solutionswillsupporttheserequirementsbetteratthemoment.[答案]C.proprietaryTheexecutiveteamhavetoholdanurgentmeeting_________theyseethebadmarketfeedback.[答案]B.becauseThefranchisor_________thefranchiseeshouldobservetheregulationstomakethebusinessgowell.[答案]B.aswellasTheinstructiondescribescompletelythe_________anditssafetybasis.[答案]C.facilityTrademarks,proprietaryservicemarksandregulationsneed_________carefully.[答案]A.tobeobservedWedidn’tunderstandhowdifficultitwasto_________suchabreakfast.[答案]B.distributeWhiletheotherpeople_________anddiscussedtheproblemtogether,Tedignoredthem.[答案]A.interacted第二大題：完形填空(閱讀理解選擇、判斷、翻譯、聽力理解等)（共50分）從下列帶★題庫中抽其中1個試題！?。　锓g:為句子選擇正確的翻譯(每題10分)。1.Thefranchiseecangetmoremoneythanadirectemployeebecauseheorshehasavitalinterestinthebusiness.[答案]A.因為特許經(jīng)營者在公司中有切身利益,他/她能夠比直屬雇員賺更多的錢。2.Itissaidabout4%ofallbusinessesintheUnitedStatesarefranchisee-worked.[答案]C.據(jù)說美國所有的商家中,4%都是特許經(jīng)營的。3.ButfranchisorrulesareusuallyverystrictintheUSaswellasinmostothercountries.[答案]B.但是在美國授權特許經(jīng)營者的規(guī)則與其他大多數(shù)國家的一樣,非常嚴格。4.Don’truleoutabusinesswithoutlearningorseeingwhattheday-to-daywilllooklike.[答案]C.如果不了解或看到公司的日常情況,就不要排除一個公司。5.Tobehonest,aftermanyyearsofhardwork,tearsanddisagreements,Ihavemadeitthrough.[答案]A.說實話,經(jīng)過多年的艱苦工作、淚水和意見分歧,我還是渡過了難關?！镩喿x理解:根據(jù)上下文,補全對話內(nèi)容(每題10分)。操作提示:通過下拉選項框,選擇答案。A.itdoesn’tsoundtoocomplicatedB.ThenwhataboutthequalificationsofafranchiseeC.Sure,whatdoyouwanttoknowD.ThankyouverymuchforalltheinformationE.couldyoutellmehowlongafranchisecontractwilllastAdawantstodofranchisebusinessandturnstoBillforsomeinformationaboutfranchisebusiness.ADA:Hi,Bill.Iamreallyinterestedinfranchisingopportunities.Wouldyoubeabletogivemesomeadvice?BILL:{1}?ADA:OK,first,whatarethequalificationsthatafranchisorshouldhave?BILL:Generallyspeaking,afranchisorshouldbeawell-developedcompanywithbusinessresourcessuchasatrademark,tradenameandbusinessmodel.ADA:{2}?BILL:Afranchiseeshouldhavethenecessaryfunds,workgoalsandemployees,etc.ADA:Yes,{3}.Wouldyoupleasetellmesomethingaboutthefranchisefees?BILL:OK.Thefeesforthefranchiseareaninitialfeeandausagefee.ADA:Now,{4}?BILL:Ingeneral,itisnolessthanthreeyears.Thenboththefranchisorandthefranchiseemaytalkabouttheconditions,andseewhetherthecontactneedstoberewritten.ADA:{5}.BILL:Mypleasure.{1}[答案]C{2}[答案]B{3}[答案]A{4}[答案]E{5}[答案]D★閱讀理解:根據(jù)文章內(nèi)容,判斷正誤(每題10分)。FOURTIPSFORBECOMINGAFRANCHISEEIfyouwanttobecomeafranchisee,thetipsbelowcanhelpyoutofindtheperfectopportunity.BEFOCUSDONYOURPREFERENCE.Onthestageofdecision-making,thebottomlineis:Don’truleoutabusinesswithoutlearningorseeingwhattheday-to-daywilllooklike.Forinstance,thinkaboutamomreturningtotheworkforcewhoknowsshewantstointeractwithchildrenonadailybasis.Amongthehundredsofoptionsthere,sheneedstodecideifshewouldliketobehandsonasateacherorifshewouldrathermanageafacilitythattutorschildreninmath.Decidingbetweenthetwoiseasyifsheconsiderswhichday-to-daypositionshewouldpreferandhowthatwillimpactherothergoals.BEPROACTIVEWITHYOURRESEARCH.Afteryou’vedeterminedwhatroleyouwantinafranchise,it’simportanttostartresearchingdifferentoptions.Physicallyvisitmanydifferentfranchiselocationsandbrowsethewebandthendeterminewhatwillbeafitinyourcommunity.Makesurethefranchisorhasexperience.Beforesigningontoafranchise,itisessentialtoaskthefranchisorabouttheexecutiveteamanditspastindustryexperience.Findoutifthecompanyleadershavehadsignificantexperienceatanotherfranchiseandarenowapplyingthatknowledgesuccessfully.READTHEFRANCHISEDISCLOSUREDOCUMENTCAREFULLY.Thefirstthingtolookatishowmuchafranchisewouldcosttopurchase.Makesureyouhaveafinancialadvisorwhocanlookatthatitemwithyouandseethetypeofprofitafranchiseecanmakeonaverage.It’salsoimportanttotakealookatthepost-terminationclauseintheagreementtomakesurethatwhenyouwanttoleavethebusiness,youknowthetermswellandyourinterestsareproperlyprotected.1.Decideonabusinesswithlearningorseeingwhattheday-to-daywilllooklike.[答案]T2.Beforeyou’vedeterminedwhatroleyouwantinafranchise,it’stimetostartthebusiness.[答案]F3.Beforesigningontoafranchise,theessentialjobistoaskthefranchisorabouttheexecutiveteamanditspastindustryexperience.[答案]T4.Thefirstthingtolookatishowlongafranchisewouldtaketopurchase.[答案]F5.Tomakesurethatwhenyouwanttoleavethebusiness,youhavemadeenoughmoneyandyouaresatisfiedwit