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1.Itisbestwaytoreceivethebusinesscardwith_________whenmakingpresentation.
A.therighthandB.thelefthandC.bothhandsD.therightorlefthand
2.Nevercarryyourbusinesscards,orplaceanotherperson’sbusinesscardina_________pocket.
A.rightB.leftC.frontD.back
3.Awelcomingpacketofinformationshouldbegivento_________ofthevisitinggroupatthewelcomingceremony.
A.thedirectorB.allmembersC.thegeneralmanagerD.thepresident
4.Personwhousuallywelcomesandhelpsvisitorsandanswersthetelephoneinanorganizationisknownasa_________.
A.receptionistB.doormanC.securityguardD.cashier
5.Wewouldliketo_________youadiscount_________5%,ifyourorderexceedsUSD$1,000.
A.give/toB.allow/ofC.allow/toD.give/of
6.Therearedifferentwaystousetheforkandtheknife.Whatisthe“continental”styleofdinning?
A)Theknifeandtheforkareswitched.
B)Theforkislaiddown;andtheknifeisputahead.
C)Theforkisswitchedbacktotherighthand.
D)Theknifeandtheforkareneverswitched.
7.Inaformalbusinessmealit’sverysignificanttokeeptablemanners.Whichofthefollowingscannotbeaccepted?
A.Keepyourcellphoneon.
B.Leavethetableduringamealinanemergencyafterexcuseyourself.
C.Askapersonclosesttoanitemthatyoucannotreach.
D.Say“No,thankyou”whenyouprefernottoeatsomething.
8.Whichwaytoeatbreadisproperwhenyouhaveaverynormalbusinessmeal?
A.Putitinthesoup,theneatitwithknife.
B.Usingtheknifetocutit.
C.Usingthetableutensilstoeatit.
D.Usingfingerstobreakit.
9.Atbusinesscocktailreceptions,youshoulddrinkinyour_________handtokeepyour_________handdryandavailableforhandshakes.
A.left,leftB.right,right
C.left,rightD.right,left
10.Youshoulduseforanapkinonlyforyour_________whendinningout.
A.noseB.face
C.foreheadD.mouth
11.InAmerica,agentlemanmusthelpaladywhomhehasescortedtothetable,toallshewishes;butitis_________forhimtooffertohelpotherladieswhohaveescorts.
AproperBimproperClousyDbad
12.Ifyouneedsomethingthatyoucannotreacheasily,thebestmanneris_________.
A.standupandtaketheitemyourself
B.politelyaskthepersonclosesttotheitemtopassittoyou
C.askthewaitertogiveyouanother
D.ordersomebodytopasstheitem
13.Dinnerusually_________soup.Thelargestspoonatyourplaceisthesoupspoon.Itwillbebesideyourplateattheright-handside.
A.beginswithB.endwithC.middledwithD.ended
14.Thefollowingsexcept_________areimpolitebehaviorswhendinningout.
A.smokingB.drinkingtoomuch
C.talkingloudlyD.speakinglightlyandpolitely
15._____shouldbeworn(eveninhotclimates)asasignofprofessionalrespect.
A.BusinesssuitsB.T-shirts
C.JeansD.Bizarredress
16.Insomecountriesconservativedressingarerequiredforbusiness,whichofthefollowingdoesnotbelongtoconservativeneutralcolors?
A.navyB.purpleC.camelD.ivory
17.Tosignifythatyouwouldlikemorefoodorthatyou’renotfinished,youshould_________
A.placeyourknifeandforksidebysideatthe5:25position.
B.putyourknifeparalleltoforkinyourplate.
C.crossyourknifeandforkinthemiddleofyourplateinanX.
D.placeyourutensilsonyourplateina10o’clock-4o’clockposition.
18.Whatwecandobestisto_________youhalfway.
A.reduceB.comeC.meetD.bring
19.Wethinkitadvisableforyoutomakea_________ifyouwishtorema
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