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LogisticsEnglishTrainingCoursewareLogisticsFundamentalsLogisticsTerminologyEnglishexpressionoflogisticsprocessLogisticsEnglishcommunicationskillsInternationalLogisticsEnglishLogisticsEnglishCaseAnalysiscontents目錄LogisticsFundamentals01Logistics:Themanagementoftheflowofgoods,information,andotherresourcesbetweenthepointoforiginandthepointofconsumptioninordertomeetrequirementsofcustomersorbusinessesItincludesalltheactivitiesinvolvedintheplanning,implementation,andcontrolofthisflow,suchastransportation,warehousing,materialhandling,packaging,inventorymanagement,andinformationmanagementLogisticsisacriticalcomponentofsupplychainmanagement,whichfocusesontheeffectiveandeffectivemanagementoftheflowofgoodsandrelatedinformationfromrawmaterialstofinishedproductsLogisticsdefinitionBasedonthetypeofoperationInventorymanagement,transportationmanagement,warehousemanagement,packagingmanagement,reverselogisticsmanagementBasedonthemodeoftransportationseafreightlogistics,airfreightlogistics,landfreightlogistics,multimodaltransportationlogisticsBasedonthescopeinternationallogistics,domesticlogisticsLogisticsclassificationAcomplexsystemthatincludesalltheactivitiesandprocessesrequiredtomovegoodsfromthepointoforigintothepointofconsumptionItinvolvesmanydifferentcomponentsandfunctions,includingtransportation,warehouse,inventorymanagement,packaging,materialhandling,andinformationmanagementThegoalofthelogisticssystemistoprovideeffectivenessandeffectivedeliveryofgoodsandservicestomeetcustomerrequirementswhileoptimizingcostsandachievingacompetitiveadvantagefortheorganizationLogisticssystemLogisticsTerminology02Packagingmaterials01includingcardboardboxes,woodenboxes,plasticboxes,etc.,usedtoprotectandsecuregoodsforeasytransportationandstorage.Packagingmethods02suchasinnerpackaging,outerpackaging,shockproofpackaging,etc.,areselectedbasedonthecharacteristicsofthegoodsandtransportationrequirements.Packagingmarkings03includingindicativemarkings,warningmarkings,weightandsizemarkings,etc.,usedtoidentifythecharacteristicsandprecautionsofthegoods.PackagingTerminologysuchassea,land,air,etc.,areselectedbasedonthecharacteristicsofthegoodsandtransportationrequirements.Transportationmethodsincludingdirecttransportation,transittransportation,etc.,selectedbasedonthedestinationofthegoodsandtransportationcosts.Transportationrouteincludingbillsoflading,waybills,shippingnotices,etc.,usedtoprovethefactoftransportationofgoodsandrelatedinformation.TransportdocumentsTransportTerminologyWarehousingTerminologyincludingwarehouselayout,goodsclassification,inventorymanagement,etc.,toimprovetheoperationalefficiencyandstorageefficiencyofthewarehouse.Warehousemanagementsuchaspublicwarehouse,selfownedwarehouse,third-partywarehouse,etc.,selectedbasedonthecharacteristicsandstoragerequirementsofthegoods.Warehousetypeincludingshelving,stacking,andstorageofgoods,managedaccordingtothecharacteristicsofthegoodsandwarehousefacilities.GoodsstorageDeliveryTerminologyDeliverymethodsuchasdoor-to-doordelivery,porttoportdelivery,etc.,selectedbasedonthecharacteristicsofthegoodsandtransportationrequirements.Deliverytimeincludingagreeddeliverytime,earlydeliverytime,delayeddeliverytime,etc.,managedaccordingtothecontracttermsandactualsituation.Deliverydocumentsincludingdeliverylists,inspectioncertificates,etc.,usedtoprovethatthegoodshavebeendeliveredinaccordancewiththecontractrequirements.Englishexpressionoflogisticsprocess03Orderprocessingtheprocessofreceiving,recording,andprocessingcustomerorders,includingorderverification,inventoryallocation,andorderconfirmationOrderstatustrackingkeepingtrackofthestatusofcustomerorders,includingorderfulfillment,shipping,anddeliveryOrderchangesandcancellationshandlingorderchangesandcancellationsaccordingtocustomerneedsandrequestsOrderprocessing03Transportationdocumentsunderstandingandcreatingtransportationdocumentssuchasbillsoflading,airwaybills,andshippingmanuals01Transportationmodesunderstandinganddistinguishingbetweendifferenttransportationmodessuchasair,sea,land,andrail02Transportationroutesselectingthemostappropriatetransportationroutesbasedondistance,time,andcostconsiderationsTransportationprocess123understandingthebasicoperationsofwarehousesuchasreceiving,storing,andshippinggoodsWarehouseoperationsmaintainingaccurateinventoryrecords,includingstocktaking,inventorycontrol,andinventoryreplenishmentInventorymanagementEnsuringthesafetyofgoodsandpersonnelinthewarehousethroughproperstorageandhandlingpracticesWarehousesafetyWarehousingprocessDeliverymethodsunderstandingdifferentdeliverymethodssuchasdoor-to-doordelivery,cubicdelivery,anddropoffdeliveryDeliverynotificationsprovidingtimelydeliverynotificationstocustomersthroughemail,phone,ortextmessageDeliveryproblemsandsolutionshandlingcommondeliveryproblemssuchasdelayedorlostshipmentsandproposingsolutionstocustomers010203DeliveryprocessLogisticsEnglishcommunicationskills04BusinessletterwritingisanimportantskillforlogisticsprofessionalsItisusedtocommunicatewithcustomers,suppliers,andotherbusinesspartnersAwellwrittenbusinesslettercanestablishapositiveimpressionandfostergoodrelationshipswithbusinesspartnersThekeytowritingeffectivebusinesslettersisclarity,consistency,andprofessionalismLogisticsEnglishtrainingcoursesshouldprovideexamplesofbusinesslettersandguidanceonhowtowritethemeffectivelyBusinessLetterWritingNegotiationisacriticalskillforlogisticsprofessionals,astheyoftenneedtonegotiatetermsandconditionswithsuppliersandcustomersLogisticsEnglishtrainingcoursesshouldprovidenegotiationscenariosandexercisestohelpparticipantsdeveloptheirnegotiationskillsSuccessfulnegotiationrequiresknowledgeofnegotiationtechniques,effectivecommunicationskills,andtheabilitytounderstandtheneedsandpositionsoftheotherpartyBusinessnegotiationskills01Crossculturalcommunicationskillsareessentialforlogisticsprofessionalswhoworkwithinternationalsuppliersandcustomers02Understandingculturaldifferencesandadaptingcommunicationstylescanhelpavoidmisunderstandingsandimproverelationshipswithbusinesspartners03LogisticsEnglishtrainingcoursesshouldprovideinformationondifferentculturesandguidanceonhowtoadaptcommunicationstylestodifferentculturalbackgroundsCrossculturalcommunicationskillsInternationalLogisticsEnglish05要點三Internationallogisticsrefertotheprocessofmanagingthetransportation,warehouse,inventorycontrol,andotherlogisticsactivitiesforgoodsandmaterialsacrossnationalborders要點一要點二Itinvolvestheintegrationofvariousmodesoftransportation,customsclearance,andotherlogisticsservicestoensurethesmoothflowofgoodsandmaterialsbetweendifferentcountriesInternationallogisticsiscriticalforglobaltradeandeconomicdevelopment,asitenablestheeffectivemovementofgoodsandmaterialsacrossborders,reducescosts,andimprovessupplychainefficiency要點三OverviewofInternationalLogisticsInternationallogisticsregulationsandpoliciescoverawiderangeoftopics,includingcustomsclearance,transportationsafety,environmentalprotection,intellectualpropertyrightsprotection,andmoreTheseregulationsandpoliciesaresetbyindividualcountriesorregionstoensurethesmoothflowofgoodsandmaterialswhilealsoprotectingtheirprospectiveinterestsandlawsInternationallogisticsprofessionalsneedtobefamilywiththeseregulationsandpoliciestoensurecomplianceandavoidpotentialrisksInternationallogisticsregulationsandpoliciesInternationalLogisticsDevelopmentTrendsWiththerapiddevelopmentofglobalizationandtradeliberalization,internationallogisticsisfacingnewchallengesandopportunitiesSometrendsininternationallogisticsdevelopmentincludethedigitizationoflogisticsoperations,intermodaltransportation,greenlogistics,andsupplychainriskmanagementDigitalizationreferstotheuseoftechnologytoautomateandstreamlinelogisticsoperations,improveefficiency,andreducecostsIntermodaltransportationemphasizestheintegrationofdifferentmodesoftransportationtoachievemoreeffectiveandsustainabletransportationGreenlogisticsfocusesonreducingenvironmentalimpactthroughsustainablepracticesinlogisticsoperations,suchasusingcleanenergyandreducingwasteSupplychainriskmanagementinvolvesidentifying,assessing,andmitigatingrisksinthesupplychaintoensureitsresilienceandreliabilityLogisticsEnglishCaseAnalysis06CaseOne:LogisticsSystemOptimizationofaCertainCompanyProcessoptimizationSummaryThiscasemainlyintroduceshowacertaincompanycanimprovelogisticsefficiency,reducecosts,andenhanceoverallcompetitivenessbyoptimizingitslogisticssys