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外刊精讀
快購(gòu)時(shí)代的“連環(huán)退貨買家”
導(dǎo)讀:
在當(dāng)今時(shí)代,時(shí)尚業(yè)競(jìng)爭(zhēng)激烈,零售商們用各種方式讓退貨變得不再
困難。大多數(shù)情況下,消費(fèi)者們只需要把服飾帶回服裝店就可以了。這雖
然讓退換貨物變得非常方便,卻催生出了不少先大量購(gòu)買商品,再退還回
去的買家。這看似無(wú)傷大雅,但公司的利潤(rùn)卻因此受到影響。面臨這一趨
勢(shì),很多公司卻沒(méi)有想出相應(yīng)的對(duì)策。本集《外刊精讀》討論"連續(xù)退貨
族”給賣家?guī)?lái)的影響,并介紹一些和購(gòu)物有關(guān)的英語(yǔ)詞匯。
一、語(yǔ)篇泛讀
Vocabulary:shopping詞匯:購(gòu)物
We'vealldoneit.Webuysomethingwethinkwelikeandthenchange
ourmindsaboutit.Whetherpanicbuying,animpulsepurchaseorshopper's
remorse,we'refortunatemanycompaniesallowusto
easilyexchangeorrefunditems.Infactit'ssoeasythesedays
thatretailersareseeinganincreaseinanewtypeofshopper:theserial
returner.
Aserialreturnerissomeonewhobuysitems,ofteninbulk,onlyto
returnmostofthem.41-year-oldHesterGrainger,founderofMumalaClub,
estimatesspending£300to£400eachmonthonclothes,butreturning
"around80%",shetoldtheBBC.Thisisn'tunique.Barclaycard,which
processesnearlyhalfoftheUK'screditanddebitcardtransactions,says
thatinthelasttwoyears26%ofretailershaveseenanincreaseinin-store
andonlinereturns-withthenumberofitemsbeingsentbackupby22%.
It'saproblemforcompanies.Handlingthesereturnseatsintoprofits.
Freedeliveryforthecustomermeansthecompanyfootsthebill.Itemsmay
needtoberepackaged.Theyaredamaged-makingthemunfitforresale.
TonyMannix,CEOofClipper,alogisticsfirmthathandlesreturnedgoods
formajorretailers,saidabout5%ofthemendup"beingbinned."Sometimes
thefastfashioncyclehasmovedon.Bythetimetheitemcomesback,it
becomesacut-priceitemonareduced-to-clearrail-atfurtherlosstothe
company.
Somecompaniesaretakingactiontodeterthisbehavior.Accordingtoa
BBCarticle,fourintenretailersnowsaytheychargeforreturnsto
discouragethesendingofnon-faultyitems.OnlineretailgiantAmazonwas
reportedtohavestartedbarringcustomerswithtoomanyreturneditems.
ThisissomethingastudybyretailmanagementsystemBrightpearlfound
overhalfofUKfashionretailerswouldconsider.AndBarclaycardsaysathird
ofretailershavehikedtheirpricestocoverthesereturns.
ButVickyBrock,directorofdatainnovationatReBoundReturns,a
returnsmanagementsoftwaresystem,believesthisisn'tthebeststrategy.
SpeakinginaBBCarticle,shesaysdiscouragingreturnsshowsalackof
understandingbytheretailer.Usingdata,companiescanreducereturnsby
helpingcustomerschoosebetter.SomecompaniessuchasUniqloandAsos
alreadyprovideasuggestedsizebasedonthecustomer'sprevious
purchasesandinformationonheightandweight.Ultimately,shesays,
returnsarenowasmuchapartoftheshoppingexperienceasbuyingthings,
andshopsneedtotakethisintoconsideration.
二、詞匯表
panicbuying(因害怕商品短缺的)恐慌性購(gòu)物
impulsepurchase沖動(dòng)消費(fèi)
shopper'sremorse買了后悔的心態(tài)
exchange換(貨)
refund退款
retailer零售商
serialreturner連環(huán)退貨的消費(fèi)者
inbulk大量、成批
transaction交易
footthebill掏腰包
repackage重新包裝
logisticsfirm物流公司
fastfashion(緊跟流行趨勢(shì)、價(jià)格低廉的)快速時(shí)尚
cut-price降價(jià)出售的
reduced-to-clear清倉(cāng)減價(jià)
rail掛衣桿、架
charge收費(fèi)
returns退貨
hike(價(jià)格)大幅增加
suggestedsize推薦尺寸
三、測(cè)試與練習(xí)
閱讀課文并回答問(wèn)題。
1.Trueorfalse?Serialreturnersareontherise.
2.ApproximatelywhatproportionofherclothespurchasesdoesHester
Graingerreturn?
3.Whatactionsarecompaniestakingtostopserialreturning?
4.Whatdoesdiscouragingreturnsrevealaboutaretailer,accordingto
VickyBrock?
5.Whichwordusedinthearticlemeans'thrownaway,?
請(qǐng)?jiān)诓粎⒖颊n文的情況下完成下列練習(xí)。選擇一個(gè)意思合適的單詞填
入句子的空格處。
1.Idon'tknowwhyIboughtthischocolate.I'mnotevenhungry!Itwas
an.
panicbuyimpulsepurchase
refundfastfashion
2.Theyweresocheap!Iboughttheminasectionoflast
season'sclothes.
shopper'sremorse
suggestedsize
exchange
reduced-to-clear
3.Withthehurricaneapproaching,peoplehavestartedwater
andfood.
panicbuyingimpulsepurchasing
serialreturninginbulking
4.Itwasabaddate.SheleftwithoutmeearlyandIhadtofor
themeal!
feetthebill
footthebill
eyethebill
legthebill
5.Abadpotatoharvesthasledtoretailersthepriceofcrispsas
suppliesgrowscarce.
panicbuying
impulsepurchasing
hiking
cuttingtheprice
【參考答案】
閱讀課文并回答問(wèn)題。
1.Trueorfalse?Serialreturnersareontherise.
True.Inthelasttwoyears26%ofretailershaveseenanincreasein
in-storeandonlinereturns-withthenumberofitemsbeingsentbackup
by22%.
2.ApproximatelywhatproportionofherclothespurchasesdoesHester
Graingerreturn?
Hesterreturnsaround80%ofherclothespurchases.
3.Whatactionsarecompaniestakingtostopserialreturning?
Someretailerschargeforreturns,somebarcustomerswithtoomany
returnsandsomeretailershavehikedtheirprices.
4.Whatdoesdiscouragingreturnsrevealaboutaretailer,accordingto
VickyBrock?
Shesaysdiscouragingreturnsshowsalackofunderstandingbythe
retailer.
5.Whichwordusedinthearticlemeans'thrownaway'?
Binned."TonyMannix,CEOofClipper,alogisticsfirmthathandles
returnedgoodsformajorretailers,saidabout5%ofthemendup"being
請(qǐng)?jiān)诓粎⒖颊n文的情況下完成下列練習(xí)。選擇一個(gè)意思合適的單詞填
入句子的空格處。
1.Idon'tknowwhyIboughtthischocolate.I'mnotevenhungry!Itwas
animpulsepurchase.
2.Theyweresocheap!Iboughttheminareduced-to-clearsectionof
lastseason'sclothes.
3.Withthehurricaneapproaching,peoplehavestartedpanic
buyingwaterandfood.
4.Itwasabaddate.SheleftwithoutmeearlyandIhadtofootthe
billforthemeal!
5.Abadpotatoharvesthasledtoretailershikingthepriceofcrispsas
suppliesgrowscarce.
讓現(xiàn)代科技溫暖你的冬日
導(dǎo)讀:
在科技并不發(fā)達(dá)的過(guò)去,人們可能會(huì)為如何在嚴(yán)寒天氣里更好地保暖
而倍感困擾?,F(xiàn)如今,每值嚴(yán)冬時(shí)節(jié),雖然溫度驟降、天氣惡劣,但隨著
各類智能保暖產(chǎn)品的問(wèn)世,冬天也能變得舒適宜人。人們憑借科學(xué)技術(shù)發(fā)
明了各式各樣的防寒方法。比如,用智能電子設(shè)備調(diào)節(jié)屋內(nèi)和衣物的溫度;
使用無(wú)線科技制造會(huì)自動(dòng)發(fā)熱的服飾。聽(tīng)《外刊精讀》音頻,讓你的冬天
從此不再寒冷!
一、語(yǔ)篇泛讀
Vocabulary:winterandheating詞匯:冬日和供暖
Inmymemory,wintersalwaysusedtobereallyunpleasant.Youhad
tobundleupjusttokeepwarmwhenyouwentoutside.Youwereoftencold,
wetandnevermorethanasoddenmisstepawayfromapatchofblackice.If
youdidn'thaveanastyslide,you'darrivehometoanice-coldhouse.And
thatwouldmeanturningontheheatingandwaiting.It'samiracleyoudidn't
getchilledtothebone.
Fortunately,thingsdon'thavetobesochallenginganymore.
Technology,engineeringanddesignhaveadvancedgivingusnewsolutions
tooldproblems.Itmeansdealingwithwinterneedn'tbelikeskatingonthin
ice.
Withasmartthermostat,ourhomescanbetoastywhenweneedthem
tobe.Manymodelsfeaturesmartphoneappsthatallowyou
toregulatetemperatureremotely,sowecanwarmupthehousebeforewe
arrivehome.Accordingtotechradar.com,thelargestUK-basedconsumer
technologynewsandreviewswebsite,Tado'smodelfeaturesvoicecontrol,
whiletheNest'learns'yourhabitsandautomaticallyheatsthehomefor
you.
Clotheshavebeengivenanupgrade,too.Electronicthermaljackets,
hoodiesandparkasheatupwhenyouturnthemon.Whatbetterwayto
keepsnuginthedeadofwinter?Atthetouchofabutton,orthroughanapp
onourphones,theclothinggeneratesheatfromelementsplacedinside.
Manymodelsofferthreelevelsofheatingwhichstaywarmforover12
hours.
Finally,thereistheheadgear-Beaniesandearmuffsthatfeature
speakersincludedinthefabricusingBluetoothtechnologysowecanlisten
toourfavoritemusicor,insomecases,haveaphonecallusingthein-built
microphone.Allwhilekeepingtheheadwarmandavoidingachill.
Formany,thethoughtofwinterusedtobeenoughtomaketheirblood
runcold.Butusingtechnology,lifeneedn'tfreezeup.Withtheright
solutions,there'snoreasonwhywintercan'tbereally,reallycool.
二、詞匯表
bundleup穿暖和,多穿衣服
sodden濕漉漉的
blackice(路面上的)薄冰
slide滑倒
chilledtothebone寒冷刺骨的
skatingonthinice如履薄冰
thermostat溫度自動(dòng)調(diào)節(jié)器
toasty暖烘烘的,暖意綿綿的
regulate調(diào)節(jié)、控制
thermal(衣物)有保暖功能的
snug暖和舒適的
inthedeadofwinter隆冬時(shí)節(jié)
element電熱元件
beanie(無(wú)檐的)毛線便帽
earmuff耳套
chill受涼
makesomeone'sbloodruncold使人不寒而栗
freezeup凍滯不前,失去生機(jī)
cool很棒的(又指〃涼爽的〃,這里是雙關(guān)語(yǔ))
三、測(cè)試與練習(xí)
閱讀課文并回答問(wèn)題。
1.TrueorFalse?Technologycondonothingtomakewinterlessharsh.
2.Howdoeselectronicthermalclothingwork?
3.WherearethespeakersinaBluetoothbeanie?
4.Withasmartthermostatandaphone,whatareweabletodo?
5.Whichwordusedinthearticlemeans'fromadistance'?
請(qǐng)?jiān)诓粎⒖颊n文的情況下完成下列練習(xí)。選擇一個(gè)意思合適的單詞填
入句子的空格處。
1.Youneedtowearmorethanthat!It'ssnowingandyou'llbe.
bloodruncold
freezeup
chilledtothebone
deadofwinter
2.John,I'mtiredoftellingyouoff.Youare,Sitdownandstudy
please.
skatingonthinice
blackice
sodden
toasty
3.Ihadforgottenmyumbrella.BythetimeIgothome,mycoatwas
andIwasexhausted.
slidethermal
toastysodden
4.Ourheatingisn'tworking.Ithinktheintheboilermightbe
broken.
thermalelement
icemachine
5.Oncewe'dlitafire,thelittlewoodencabinbecamequite.It
waslovely.
soddenthermal
chillsnug
【參考答案】
閱讀課文并回答問(wèn)題。
1.TrueorFalse?Technologycandonothingtomakewinterlessharsh.
False.Technology,engineeringanddesignhaveadvanced,givingusnew
s
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