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2023年9月三級(jí)公共英語考試閱讀壓軸訓(xùn)

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RelationshipBanking

oneofthemoredissemblestrendsinthe

financial-serviceindustryinrecenttimeshasbeenthe

adoptionofprogramsdesignedtoencouragemore

personalizedrelationshipsbetweenan

institution'semployeesanditsclients,

particularlythosewhoaremajordepositors.The

expressionmostcommonlyusedtodescribethetypeof

programisrelationshipbanking.Agooddefinitionis

providedinthe1985bookMarketingFinancialServices:

Inrelationshipbankingtheemphasisison

establishingalong-term,multiple-service

relationship;onsatisfyingthetotalityofthe

client'sfinancialneed;onminimizingtheneedor

desireofclientstosplintertheirfinancialbusiness

amongvariousinstitutions.

Implicitwithinanydefinitionofrelationship

bankingisrecognitionthatthefinancial-service

requirementsofoneinpidualorrelationshipgroup.A

successfulrelationship-bankingprogramis,therefore,

independentinpidualinalargepartonthedevelopment

ofaseriesoffinancial-servicepackage,eachdesigned

tomeettheneedsofidentifiablyhomogeneousgroups.

Anotherdimensionofrelationshipbankingisthe

developmentofhighlypersonalizedrelationships

betweenemployeeandclient.Inmostfinancial

institutionstodaytheclientisservicedbyany

employeewhohappenstobefreeatthetime,regardless

ofthenatureofthetransaction,personalized

relationshipsarethereforedifficulttoestablish.In

afullrelationship-bankingprogram,however,the

clientknowsthereisoneinpidualwithinthe

institutionwhohasintimateknowledgeofthe

client'srequirementsandpreferencesregarding

complextransactions,overtime,theclientdevelops

ahighlevelofconfidenceinthisemployee.Inshort,

apersonalizedrelationshipevolvesbetweenclientand

employee.

1.Withwhatsubjectisthepassagemainly

concerned?

A.thedeclineofthefinaneial-serviceindustry

B.varietywithinfinancialservices

C.awaymakingmorepersonal

D.increasingeverydaybankingtransaction

2.Whichofthefollowingcanbeinferredfromthe

passageaboutrelationshipbankingprograms?

A.theyhaverecentlybeendiscontinued

C.theywillshortlyused

D.theywillbeusedinthedistantfuture

3.Whatisthemeaningofthewordinstitutionsin

thefirstparagraph?

A.banksB.schools

C.hospitalsD.policestations

4.Accordingtothedefinitionofrelationship

bankingquotedinthepassage,oneofthemainaimsof

thistypeofbankingistoencourageclientsto.

A.consultwitheachotherconcerningtheir

finances

B.keepalltheirbusinesswithasinglebank

C.recognizetheirownbanking

D.keeptheirfinancialrequirementtoaminimum

5.Accordingtothepassage,whatisanecessary

firststepininstitutingrelationshipbanking?

A.resigningbankbuildings.

B.hiringcongenialstaffwhomakeclientswelcome.

C.recognizingtheneedsofgroupsandinpiduals.

D.teachingbankemployeestobemoreconfident.

解析:

1.C本文主要講解并描述的是使銀行服務(wù)更加特性化

的方法。文章的開頭就點(diǎn)明白主題。oneofthemore

dissemblestrendsinthefinancial-serviceindustryin

recenttimeshasbeentheadoptionofprogramsdesigned

toencouragemorepersonalizedrelationshipsbetween

aninstitutionsemployeesanditsclients

2.B第一段提到了,由此可以推斷關(guān)系銀行這一項(xiàng)目

已經(jīng)得到了采納。

3.A指公共機(jī)構(gòu),在本文中指的是銀行。

4.B其次段最終一句,Inrelationshipbankingthe

emphasisisonminimizingtheneedordesireofclients

tosplintertheirfinancialbusinessamongvarious

institutions.

關(guān)系銀行的目的是把客戶分散資金到不同銀行中的需

求和期望降到最低,使他們只在一個(gè)銀行進(jìn)行交易,只與一

個(gè)銀行保持業(yè)

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