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LEADINGINCLUSION–SIMPLESTEPSANDSIGNIFICANTLEAPS
AboutACCA
ACCAistheAssociationofCharteredCertifiedAccountants.We’rea
thrivingglobalcommunityof227,000membersand544,000future
membersbasedin176countriesthatupholdsthehighestprofessional
andethicalvalues.
Webelievethataccountancyisacornerstoneprofessionofsocietythat
supportsbothpublicandprivatesectors.That’swhywe’recommittedto
thedevelopmentofastrongglobalaccountancyprofessionandthemany
benefitsthatthisbringstosocietyandindividuals.
Since1904beingaforceforpublicgoodhasbeenembeddedinourpurpose.
Andbecausewe’reanot-for-profitorganisation,webuildasustainable
globalprofessionbyre-investingoursurplustodelivermembervalueand
developtheprofessionforthenextgeneration.
ThroughourworldleadingACCAQualification,weoffereveryoneeverywhere
theopportunitytoexperiencearewardingcareerinaccountancy,finance
andmanagement.Andusingourrespectedresearch,weleadtheprofession
byansweringtoday’squestionsandpreparingusfortomorrow.
Findoutmoreaboutusat
?2021AssociationofCharteredCertifiedAccountants
March2021
LEADINGINCLUSION:SIMPLESTEPSAND
SIGNIFICANTLEAPS
Fromitsfoundationin1904,ACCAhashadinclusionand
accesstoallasacorevalue.InourreportLeadingInclusion
wediscusstherelevanceofthisagendatoaccountancyand
financeprofessionals.Motivationtosucceedoftencomesfromunderstandingthestoriesofothers.Inthisreport,wepresentseveralstoriesfromACCAmembersandfuturemembers
fromaroundtheworld.Theseindividualsarenotuniqueinovercomingthechallengesthattheyhavefaced;rather,theyarerepresentativeofthemany.Sowehavecompiledthis
collectionofstoriesinthehopethatitprovidesmotivationforotherstofollowintheirfootstepsandseethatwhatmay,attimes,seemunachievablecaninfactbeattained.
4
Foreword
HelenBrandOBE
Chiefexecutive,ACCA
Therichnessofthejourneysthatourmembersand
futuremembershavetakenintheircareersandthe
breadthoftheexperiencesthattheyhavegainedareakeypartofwhatmakesACCAspecial.Somanypeopleinourglobalcommunityhaveaninspiringstorytotell.Andrecognisinghowthatstorycanmotivateotherstoachieveandsucceedisimportant.
Thestoriesinthisreportdemonstratejustsomeofthetenacityandperseveranceofourcommunity.TheindividualswhohaveallowedustosharesomeoftheirjourneysarerepresentativeinmanywaysofACCA’smembershipasawhole.
Inpresentingthem,thehopeisthatotherswillbeinspiredby
them.Ibelievetheydemonstratethat,whateveryourbackground,whateverpreviousopportunitiesyoumayhavehad,thereisaplaceforeveryoneinaccountancyandfinanceprofession.Joiningitisanopportunitytoseize,torecognisehow,asindividualsandaglobalcommunity,wecanbeaforceforgoodinsociety:helpingtocreateasocietythatisinclusiveandopentoall.
Enjoyandreflectuponthesepersonaljourneys,allofwhichmakemeincrediblyproud.
5
Contents
Ourownstories–whytheymatter
6
Ouroverallreflections
6
Theindividualstories
8
Thegirlwhocrossedthestream–SomboChunda
9
Neverstopdreaming–RachaelAgenTegwi
12
Theloveofnumbers–TaThiThuyHang
15
Theonewhoalwaysgivestheanswers–SitiFatimah
17
‘Iprefercreatingmoney’–JaniceWong
20
Givingstudentsworkexperience–DawnWilliams
23
‘I’mwearingallmyprevioushats’–AnastasiaChalkidou
26
Mydreamwastobeabusinesswoman–ErionaBajrakurtaj
29
Don’thaveaglassceilinginyourmind–GeetaDegaonkar
32
It’sdangerousoutthere–LooiPuiMun
34
Notbeingpigeonholed–ChristinaChristoforou
36
Accountantsarefunny!–AyeshaAlZaabi
39
Conclusion
41
Acknowledgements
42
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|OUROWNSTORIES–WHYTHEYMATTER
6
Whilethesestoriesmightseeminconsequentialtous,
theycanoftenbeinspiringtoothers,justaswehave
gainedinspirationfromthestoriesofothers.Itisthe
simplestepsthatmatterasmuchasthesignificantleaps.
Inthisreportwehighlightseveralsuchstories.Eachoneispersonalbutcaninspireconfidenceinothers.Itcan
illuminateadarkness.Eachhaselementsofreflectionthatarepotentiallyrelevantnomatterwhereyouareinyour
career.Maybeyouhaveprogressedbeyondthepointatwhichaparticularstoryconcludesbutitmayhelptoinspireandenlightensomebodythatyouknow,orhelpyouunderstandtheirjourney.
Ouroverallreflections
Learningandseekinginspirationfromothersisoneofthemostpowerfultoolsforpersonaldevelopment.Reflectinguponourownlivesisalsoavaluableexercise:hindsightisawonderfulthing,andwemayseedecisionsinadifferentlightwhenweconsiderhowthingshavedevelopedsince.Beingabletosharetherealitiesofoneperson’sstory
helpsotherswiththeirownmomentsofreflection.
Allthoseinterviewedforthispublicationagreeonone
thing:gainingtheACCAQualificationrequiresfocusandeffort,andthatiswhatmakesitvaluable.Byachieving,
orseekingtoachieve,thismilestonetheyhavegained
notjustknowledgeandaninternationallyrecognised
qualificationbutalsoaninnerconfidencethatmeanstheyarenotafraidtotakeonanyfuturechallenge–andnowhaveanappetiteforlearningthatneverleavesthem.
FatimaHassanAlZaabi,CFOofADNOCSourGasintheUAEremarked,‘Ibelievethathardworkdetermination,
dedication,anddisciplinewerecriticalinenablingmetoadvancemycareer.Also,itwasveryimportanttohaveaclearplanandgoals.Steppingoutofmycomfortzone
andchallengingmyselfwasalsokeytoachievingpersonalandprofessionalsuccess.
Ourownstories–
whytheymatter
Lifeisacollectionofstories.Ourpersonaljourneysarenarrativesofthesuccessesandchallengesinwhichwehavegainedpersonalandemotionalsatisfaction.
Usingourpersonalstoriesisaneffectivewayofshowinghowwecanmakeadifference,bothasindividualsandcollectively.
'Iamalsoafirmbelieverincontinuouslearning.
Throughoutmycareer,Ihavesoughtopportunities
toexpandmyknowledgetogainnewskillsand
expertise.IamveryproudthatADNOCplacesgreatemphasisondevelopingyoungfemaleEmiratitalent.ADNOCisanACCAapprovedemployerfortraineedevelopmentandsupportsACCAtraineesworkingtowardsthequalification’.
Manythingsinspiredourintervieweestofollowthis
course:parentsorrelatives,aninspirationalteacher,orjustanaptitudefornumbersandlogicandacuriosityabout
theworldofbusiness.Thereisacommondesirenotjusttobetteroneselfbuttoaddvalue,bothtotheorganisationsinwhichtheyworkandtothesocietiesinwhichtheylive.
KennishaThomasfromJamaicareflectedonherownjourney,‘myprogresshasbeensteadyduetothe
financialchallengesofcombiningwork,studyandsingleparenthood.
‘WhenIfinishedtheCATlevelIhadabsolutelynosavings,
andIhadjusthadachild,soItookabreak.ThenI
completedmyACCAfundamentalsfollowedin2013by
myemployerssponsoringmewithascholarshipforapost-graduatediploma.IdidthatandthenwantedtogobacktoACCAagain,butafterayearinschoolIwasalittlelowonthefinancialsideandwantedtobuildupmysavings’.
NowKennishasaysthatsheisdeterminedtocompletethefinalstagesofACCAin2021.
‘It’smatteroftimemanagementanddedication,becauseifyoureallywantityouwilldoit.Mychildisateenager,sothatissomethingIwanttoshowher,intheeveningswecomeinfromworkorfromschool,wecangetsomeworkdone’.
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|OUROWNSTORIES–WHYTHEYMATTER
7
Havingachievedthequalification,therearemany
opportunities.MalavikaVishwanath,fromIndia,foundthataftercompletingherACCAQualificationandstartingoutasafinanceprofessional,shewantedtoexplorefurther,
andalsolaythefoundationsforaleadershipcareer,bytakinganMBA.
‘IwasactuallysurprisedbyhowmuchofACCA
wasrelevant.IlearntalotofthingsinMBA,like
howasupplychainfunctions,howcompaniesmake
investmentdecisions,andothermanagementpriorities.MyACCAQualificationhelpedmetakeonestep
furtherasafinanceprofessional,forexample,“howdoesthisdecisionimpactfinancially?”,or
“howwouldyoufundsuchadecision?”’
Theobstaclesencounteredonthewaytoasuccessfulcareeraremany:financeandlogistics,theneedto
meetthechallengeofjugglingwork,familyandstudy.Manyoftheintervieweeshavefaceddiscrimination,andnotjustongendergrounds.
Theassistanceofamentorwashighlightedbyseveralinterviewees.LiWen,basedinChina,commented,thatherlinemanagerhasbeenarolemodelandamentor,
‘Sheofferedmetheopportunitytoworkhere,
eventhoughIhadn’tstudiedaccountancyandfinance,andIreallyappreciatethat.Sheisamotheroftwo
children,andshecanalsobalanceworkandthefamilyquitewell:Ihavelearnedalotfromher’.
Promotioncanbringitsownstresses:CelianaIrawati,
fromIndonesia,commented:‘Iwasonthefasttrack
ofpromotion,sotherewerealotorexpectations,that
labelisverydifficulttomaintain.Butseniorswhohadhadthesameexperiencesaid,“you’regettingpromoted,soyouaredoingsomethingright”.Justdoasyou’vebeendoingandyoushouldbeabletodeliver’.
Fortheinterviewees,withprofessionalgrowthhas
comepersonalgrowth.Theyhavedemonstratedthat
theyhavedevelopedthemselvesasconfidentandablecommunicators,solvingcomplexissuesbycommunicatingfranklyandopenlywithcolleaguesandclients.
MarcelHolderRobinson,basedinCanada,commentedthatakeypieceoffeedbackcamefromaverysenior
governmentofficial:
‘Iaskedhim,howcanIreallymakeadifference?
HesaidifIcouldhelphimaddresstheissuesthatkepthimupatnight,Iwouldhavehisears.Eversincethenthat’sbeenmyguidingprinciple:howamIhelping
thosewhoarecustomerorclientfacing?It’salways
aboutseekingsolutions,notjustidentifyingaproblemandleavingitintheirlap’.
Whileplacingahighvalueonself-relianceandhardwork,theyalsowarmlyacknowledgewhattheyhavereceived
fromothers:family,governmentprogrammes,colleaguesandmentors.Nowtheywanttoplayasimilarrolefor
thosewhoarefollowingintheirfootsteps,whetherby
goingbacktotheirschoolsanduniversities,bymentoringandcoachingcolleaguesorbyvolunteeringtocreate
valueintheircommunities.
FatimahAduadjoe,basedinNigeria,reflecteduponhercareerwiththecomment‘ACCAisnotaboutpassing
exams,it’saboutunderstandingthemarketasawhole’.LiWenadded,thatforherstudyingACCAalsohelps
developleadershipabilitiesandperspective,
‘Ithinkthathelpedmetohaveawiderviewof
howasacompanyisorganised,andhowyoucancontributetothecompany’.
FatimaHassanalZaabicommentedthat‘inmyexperiencetherolesandresponsibilitieswithinourprofessionhave
expanded.Today,financeprofessionalsarenotonly
expectedtokeepandmaintainaccountingrecordsbutalsoplayamuchbroaderstrategicroleinthebusiness’.
YifanWang’scuriosityabouttheworldledhertostudy
BusinessEnglishtohelpherunderstandothercultures
andtotakeadualBachelor’sdegreeinbothAustraliaandChina.Shewassurprisedtofindhowmuchsheenjoyedstudyingaccountingfundamentals.
HeradvicetothosefollowingasimilarcareerpathtoherscomesfromEleanorRoosevelt.‘Shesaidthatyougain
strength,courageandconfidencefromeveryexperienceinwhichyoureallystoppedtolookfearintheface.Thebiggestchallengetoovercomeisourownminds’.
Eachofthestoriesinthisreportdemonstratesapersonaljourneyandcommitmenttoavision.Thatvisionmayevolvebutitisthefortitudethatthesestoriesdemonstratethatisthekeytounderstandingthem.Adversitycanoftenseemtobeaninsurmountablechallenge.Whatthesestoriestellusisthatadversitycanalsobeanopportunity,especiallyifyouhavethesupportandencouragementofothers.
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|THEINDIVIDUALSTORIES
Theindividualstories
InthefollowingpagesseveralACCAmembersandfuturemembershaveallowedustotelltheirstories.Eachofthestorieshaspointstoreflectupon.Asareaderyoumaybeabletoidentifywhatyouneedtotakefromthese,butattheendofeachpiecethereareafewsuggestionstoinitiatetheprocess.
8
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|THEGIRLWHOCROSSEDTHESTREAM
Thegirlwhocrossedthestream
SomboChunda
It’seasytosumupthetopthreegoalsofSomboChunda’scareer:education,education,education.Butreachingthosegoalshasnotalwaysbeensoeasy.
‘ForthefirstfouryearsofmylifeinZambia,Ihadtocrossastreamtogotoschool.Andwhenitrained,wewouldhavetotakeoffourshoes,becauseyourshoescouldbewashedaway,andmyparentsdidn’thavemoneytokeepbuying
shoes.Andatfirst,IfeltasenseofpowerlessnessandIwouldbescared–whatifasnakecomes?ButlookingbackIthinkitsetmeuptosucceed,andtothink,anythingcancomemywayandIcanovercomeit’.
9
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|THEGIRLWHOCROSSEDTHESTREAM
10
Atschool,Somboexcelledatscienceandmaths,andalthoughmostofthewomenaroundherworkedasteachersornurses,Sombosethermindonbeinganaccountantoranengineer.
‘That’snottosaythatthere'sanythingwrongwith[being]theteacheroranurse,butIjustwantedtobedifferent’,shesays.‘IwantedacareerthatwouldmakemedifferentfromalltheotherwomenthatIsawinmyneighbourhoodandinmycommunity’.
AfriendwhosebrotherwasstudyingaccountancyhelpedherobtainanACCAprospectus:
‘Shetoldmethere’sthisbigthingcalledACCA
thatyoucando,anditjustopenstheworldforyou.AndwhenIlaidmyhandontheACCAprospectus,atthatmomentIknewIwouldhavetobeworkingtowardsthat.Ijustwantedtobeanaccountant’.
Itwasn’teasy:atonepointshethoughtshewouldhavetogiveupwhenherparentsranintofinancialdifficulties,butsheeventuallymanagedtogainascholarshipand
continueherstudies.
Eventhoughshejoinedtheclasslate,shehaddonesomuchbackgroundreadingshegotastraightAinherfirstauditpapers.Andthisinspiredhertostudyevenharder.
‘Ifyouneededtofindme,I’dbeinthelibrary’,shesays.‘Iwashighonaudit.IfeltlikeIwasheadedintherightdirection,thatthiswaswhatI’msupposedtobedoing’.
Butwhensheappliedforjobswithauditfirmsshecouldn’tevengetinterviewed,and,shetookajobasanaccountsclerkinabatterycompany.
‘Inmyfirstconversationwiththefinancedirector
Iaskedhim“areyougoingtopaymyACCAfees?”.ThatwastheonlythingIwanted.Ineverreally
botheredabouthowmuchIgotpaid’.
StudyingACCAwhileworkingwasavaluablelessonin
perseveranceanddiscipline:‘Itbuiltmymuscles’,she
says.‘Lunchwasanhour,soIwouldbuyapieandadrink,andIwouldtimemyselftoeatthepieanddrinkthedrinksoIwouldhave40minutesofstudyeachdayatlunch.
AndIwouldstudyathomeintheeveningandgetupearlyanddoatleastanhourortwoofstudies’.
But,asSombopointsout,youneedtotakelifeasitcomes,andshealsohadtotakebreaksfromstudytogetmarriedandhaveachild.
‘IloveACCAbecauseoftheflexibility.AndthebeautywithACCAisthatasyouprogressyoubecomemoremarketable’.
Shesaysheremployersalwaysknewtheyweregettingherreadyforanotheremployer.
‘TheyknewIwouldleaveeventually,andtheytoldmetheywereveryproudoftheprogressIwasmaking’.
Afterworkingforanot-for-profit,Somboworkedon
projectsrelatingtofamilyeducation,andthisgaveheranewpurpose.
‘Iwasn’tgoingtobeanauditoranymore,IthoughtmaybeIshouldworktowardsbeingafinancedirector,butafterIgotintothenot-for-profitsectormygoalwastoworkonprogrammesthathadadirectimpactonpeople’slives’,
shesays.‘Beingpartofthesecomplicatedcorporatestructuresjustdidn’tsit[well]withme’.
WorkingforaSwedishnot-for-profitbroughtthe
opportunityfortravel,andstudyatSa?dBusinessSchoolatOxford,butalsonewchallenges:shewasappointedasacountrydirector,butonlyonashort-termcontracttoclosetheofficewhenit’sfundingpartnershiphadended.
‘AndIwasthinking,whatisitthatACCAteachesyou?
Theydon’tonlyteachyouhowtocloseoffices,theyteachyoustrategy,theyteachyouresilience,theyteachyoutothinkdifferently,theyteachyou
tobounceback’.
Sombodecidedthatshewasnotgoingtobethepersonwhoclosedtheofficeand‘callingonallmysuperpowers’workedwithcolleaguestoraisethe$2.7mneededfortheprojecttocontinue.
‘Istartedthinking,whatelseistheretodointhisspace?Icouldhavestayedon,buttheambitiouspartofme,thegirlthatusedtocrossthestream,alwayswantstogoforsomethingbigger’.
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|THEGIRLWHOCROSSEDTHESTREAM
11
ShedecidedtostudyforPhDinPublicPolicyand
AdministrationintheUSwhichshefundedbybeing
awardedagraduateteachingassistantshipandwinningacademicprizes.
Shesaysherresearchisvery‘a(chǎn)ctionoriented’:shewantstocreatechange,notjustreportsonashelf.
‘Ifthereisacorrelationbetweengoodpublic
managementandthewell-beingofthepeopleinacountry,thenIthinkACCAhasahugeroletoplayinthat.Weneedtotrainaccountantsthatvalueethicsandhaveagoodmoralcompass’.
Nowshewantstocomefullcircle,fromlearnertoteacher,eitheratauniversityorwithanaccountancyinstitution.
‘WhatI’verealisedisthatthereareveryfewprofessorsthatteachaccountingandbudgetinginpublicfinance.So,Iwouldreallylovetomakeacontributionin
thatspace’.
Sombobelievesthatifshecanfindaroleinhigher
education,thisiswhereshecanbothliveherpassionandmakethebiggestdifference.
‘Rightnow,I’msoldonhumancapital:Ijustwanttogetpeopleeducated,getasmanypeople
trainedaspossibleandgetthemintothese
institutionsasexperts,whetherasaccountantsorpublicpolicyspecialists’.
Reflections:
.Beflexibleandlookforalternativeroutestoachieveyourcareergoals.
.Viewsetbacksasopportunitiestofindsolutionsandgrow.
.Short-termsacrificeshelpachievelong-termgoals.
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|NEVERSTOPDREAMING
Neverstopdreaming
RachaelAgenTegwi
Rachaelowesherstartinaccountancytoheruncle(Mr.MudohFelix,Chicago),
whogaveheracollectionofaccountancybooks.Thisnotonlyinspiredherstart
hercareerjourney,butalsomeantshecouldseethe‘lightattheendofthetunnel’whenthejourneygottough.
12
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|NEVERSTOPDREAMING
13
‘Therewerealotofbarriersthatcausedmetostayatajuniorlevel.‘ThenImovedtoseniorin2012andsincethenI’vebeenflying’.
Oneofthebarrierswaslanguage.
‘IhailfromoneoftheregionsinCameroon,whichis
Englishspeaking’,shesays.‘Ididn’tknowFrench,butIhadtoworkinafirmthatwas100%Frenchspeaking’.
NowsheisSeniorManagerinaclusterofofficesacrossninecountrieswhere95%ofthepopulationspeaks
French.Butwithnosupportfromherfirstemployer,shehadtoteachherselfFrench–andlearnedsomevaluablelessonsalongtheway.
‘WhenIwritesomething,Iamnotashamedtotakeittoajuniorauditortosay,“pleaselookatthisandtellmewhatyouthink.Isitgoodenoughtoimpress
aclient?”Youjustneedtobehumbleandlistentoeverypersonthatcanhelpyougettothetarget’.
Inadditiontocomingfromalinguisticminority,Rachaelalsoencounteredsexualdiscrimination/allegations
beforejoiningEY.
‘Whenyouareawomanyouaresystematicallyconsideredtobeweak’,shesays.‘Forexample,whenyouaregoing
todoaninventorycount,yourbosswillask“Areyousureyou’regoingtobeabletoclimbupifyouneedto?Are
yousureyouarenotgoingtobestressed?”SeveraltimesI’vebeenremovedfromanengagementIwasplannedforbecauseamalecolleaguebecameavailabletofilltherole’.
‘Generally,whenyoumanagetogaintheconfidence
ofclientswhowerepreviouslyunwillingtohandover
sensitiveinformationtotheauditteams,youcanbe
consideredhavinganaffairwiththeseclients.Manyof
timesyouwillbeexpectingexcellentevaluations,buttheteamleadscouldbemadandbeaskingthemselves;howdidyougetthisinformation’.Inasituation,Rachaelwasaccusedofhavinghadanaffairwiththeclient.
‘Youneedsoftskillstodealwithsomeclients.Idon’tknowhowtheytreatedtheclientbefore,butIwasjustbeingsimple:explainingwhoIam,whereI’mfrom,
myobjectivesandcareerambitions.Attheendofittheclientsaid:“l(fā)etmehavealistofwhatyouneed”Breakingthatcommunicationbarriercouldbeseentobeunprofessionalratherthanprofessionalsometimesbytheteammanagementwhereasit’sjustbasicsoftskills,asolutiontothisbarrier’.
Work–lifebalancehasbeenanotherpressure:Rachael
hashadtosuspendherACCAstudiesseveraltimesand
isnowveryclearaboutsettingpriorities.Sometimesa
simpledialoguewithmyspousewasenoughtoclear
thecloudyairaboutmyjobandtheseveraljob-related
travels.Onthedaysthatfamilybecomesapriority,Ichosefamilyovermywork,andItakeabreakfromwork.It'sallaboutprioritisingandcommunicationwhenitcomesto
familyandwork,withoutforgettingthemainobjectiveofgrowingyourcareertothetop.IkeptworkingandwalkingalongwithmyfamilyandfinallyIamheretoday.
‘Peopleaheadofyouwillalwaystellyouthisisaverydifficultcareerwhenyouareafamilyperson.Idoitbyorganisationandsettingmilestones:youjustneedtoplanwell,andyouwillachieveyourobjectives’.
FouryearsbeforeRachaelcompletedACCA,thepracticethatsheworkedforwasacquiredbyaBigFour(EY)andshewaspromotedtoSenior,assistantmanager,thenmanager,andatsametimeofpromotiontoManager,shewas
chosentotakeonanewchallengeinriskmanagement.
‘It’sadifferentmindsetinaBigFourfirm:peoplelookatyoudifferently.Theyseepotentialsinyoubefore
youseeityourself.Andbeforeyouknowit,they’realreadyputtingyouonthenextlevel’.
Butshestressesthat‘youarethenumberoneperson
responsibleforyourcareerandyoushouldalwaysbelieveinyourself.Youarewhatyoulearn.Yourcharacteriskey.
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|NEVERSTOPDREAMING
14
Hardworkdeliversgreatrewards!Youneedtobeyour
owncheerleader.Ifyouaredreamingtobealeader,tobereallyseenandbeheardbypeople,youneedtobeloud:tobeloudmeansyouarepositivelyimpactingthem.Beaconsciousworkerandnotaneye-servant!Continually
workinghardtowardsachievingyourgoals,consistently,withalotofresilience,tenacity,andhumilitywillgetyoutothetopoftheleadershipladder.Behappywhenyouarecriticised.Criticismsarehardtobegiventosomeone,sowhengiven,beappreciativeofandworkonthose
weaknessesforthebettermentofyourself.
Rachaelalsobelievesthatanyoutwardshowofconfidenceneedstobebackedbyasolidintellectualfoundation:shehasgoneontoacquiremoreandmorequalifications,notjusttoexpandherownskillsbuttoenablehertopassonknowledgetoherteamandmentees.
‘Alotofpeoplecountonme.Ijustfeelthat
teachingisthebestwaytokeepskillsandgivingbacktothesociety’.
Sherealisesthatshehasnowbecomearolemodelforothers,whichisagreatresponsibility.
‘Weneedtobehumble:thereisnosuccesswithoutfailure.Butneverstopdreaminglifecangofrom
zeroto100sofastyouwouldnotbelieveit.IfIkeptgrowingandgoingyoutoocandoit.Justworkonyourself:youwillbemarvelledbytheoutcome’.
Shesayshermentees,‘wanttobelikemetomorrow.ButIalwayssay,youdon’thavetothinkofonlybeinglikeme,youcanbemorethanme–andyouwillmakemeproud’.
‘IntheprocessIhadthreechildren,Iwasamentor
to,andstillmentoringmany.Iwasmentoredandisstillbeingmentoredbymany.Iwanttosaythank
you,toallmymentors,mentees,family,andfriends.Iamhappytodaydespitemyadversitiesmymenteescontinuallymakemeproud!’
Reflections:
.Setmilestonestohelpyouachieveyourcareerpathbutbeflexiblewiththesemilestonesasotheropportunitiesmaypresentthemselves.
.Worktoovercomeexternalbarriers.
.Humilityandempathyareessentialleadershipattributes.
.Actingasarolemodelisofbenefittoothers,butdonotbeafraidiftherolemodeleclipsesyou–takeyourownsatisfactionintheirachievement.
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|THELOVEOFNUMBERS
Theloveofnumbers
TaThiThuyHang
AsaschoolgirlinVietnam,ThuyHanghadagreatloveoflogicandnumbers,soherparents,afarmerandateacher,suggestedshemightstudyaccountancyandauditingatuniversity.Itwasahappychoice.
15
LEADINGINCLUSION:SIMPLESTEPSANDSIGNIFICANTLEAPS|THELOVEOFNUMBERS
16
‘Afterstudyingthebasicsfortwoyears,wegottothetechnicalknowledge.NowIthinkthatreallyIwasborntostudyaccounting!’
Shealsorealisedthataccountancycouldbeabasefor
othercareersandbegantostudyforACCAinherthirdyear.
‘Havinganinternationalqualificationwillgivemeanadvantageinthelabourmarket.Italsocontainsknowledgeaboutmanagementandfinance’.
ShechosetoapplytoBigFourfirmsasthebestwayofusingherqualificationswhilecontinuingtorevi
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