商務(wù)英語(yǔ)寫(xiě)作4訂單與確認(rèn)函省公開(kāi)課金獎(jiǎng)全國(guó)賽課一等獎(jiǎng)微課獲獎(jiǎng)?wù)n件

BUSINESSWRITING

商務(wù)英語(yǔ)寫(xiě)作5/8/202411/52Chapter4

OrdersandConfirmationLetters

訂單與確認(rèn)函5/8/202422/52Orders

訂單Anorderintradeisdefinedas“arequestbyacustomerforacompanytosupplygoodsorservice”.Itistheresultofanofferoracounter-offerwithapositiveacceptance.Anorderletterisimportantandwidelyusedtocompleteatransaction.Orderlettersneedtobeclearandconcisetoavoidconfusion.Besidessufficientinformationmustbeprovidedsothattherewillbenofurtherquestionsabouttheorder.5/8/202433/52Questions？Whatisanorder？

arequestbyacustomerforacompanytosupplygoodsorserviceGood-neworbadnews？

Good-newHowtogetanorder？

offerandcounter-offer報(bào)盤(pán)及還盤(pán)

5/8/202444/52TobeeffectiveCorrectClearConciseCompleteConciseCourteous5/8/202455/52Howtowriteaneffectiveorderletter？Orderlettersusuallyfollowthefollowingstepsinwriting▼Openwithreferencetosomepreviouscontactssuchascatalogue,orphonecall,exhibitionortradefair,etc.Thishelpsthereaderfindouttheintentionoftheletter.▼Describetheorder▼Mentionpaymentanddelivery▼Expresscourtesy5/8/202466/52Confirmation

letters確認(rèn)函Whenacompanyreceivesanorderletterororderform,itoftenrespondswithaconfirmationletter.Confirmationletteralsousesdirectorderofwriting.Itmustbeclearandspecificaboutwhatisbeingconfirmedorwhatisbeingchanged.5/8/202477/52Theletterusuallycontainsthefollowingparts:▼Thanksfortheorder▼Favorablecommentontheitemsrequired▼Assuranceofyourbestattention▼Otheritemswhichmaybeofinteresttothebuyer▼Hopeforfurtherorder5/8/202488/52Whenyouareunabletoaccepttheorder,youshouldreplyintimeeithertodeclinetheorderortomakeacounter-offer.Theletterofthiskindusuallycoversthesecontents:▼Thanksfortheorder▼Properreasonstodeclinetheorderwithregret▼Recommendationofotheritemsasareplacementorpresentationofcounter-offer▼Hopetoservethebuyerinfuture.5/8/202499/52LetterAPlacingOrderforTea

DearMr.Keynold:FromthesamplessentusonJuly6th,wehavemadeselectionsandhavethepleasureofhandingyouthefollowingorder,CIFKeelung:500chestsWestLakeLongjingTea–US$2,000500sacksLijiangLanguirenTea–US$2,200

SampleAnalysis5/8/20241010/52

Wehavealreadyappliedforimportlicenseandletterofcreditforthisorderandwillinformyouthereferencenumbersofbothassoonasourapplicationshavebeenapprovedbythegovernmentagenciesconcerned.Sinceweneedthegoodsquiteurgently,pleaseeffectshipmentonemonthafterreceiptofourL/C.YoursSincerely,5/8/20241111/52SampleCIFCFRFOBimportlicenseletterofcreditreferencenumberseffectshipment樣品到岸價(jià)=Cost+Insurance+Freight成本加運(yùn)費(fèi)=Cost+Freight離岸價(jià)=freeonboard進(jìn)口許可證信用證參考號(hào)，序列號(hào)，編號(hào)裝貨5/8/20241212/52貿(mào)易術(shù)語(yǔ)—CIFCIF是COST，INSURANCE，ANDFREIGHT（NAMEDPORTOFDESTINATION）三個(gè)單詞第一個(gè)字母大寫(xiě)組成，漢字意思為成本加保險(xiǎn)費(fèi)加運(yùn)費(fèi)（指定目標(biāo)港），指當(dāng)貨物在裝運(yùn)港越過(guò)船舷時(shí)，（實(shí)際為裝運(yùn)船艙內(nèi)），賣(mài)方即完成交貨。貨物自裝運(yùn)港到目標(biāo)港運(yùn)費(fèi)保險(xiǎn)費(fèi)等由賣(mài)方支付，但貨物裝船后發(fā)生損壞及滅失風(fēng)險(xiǎn)由買(mǎi)方負(fù)擔(dān)。5/8/20241313/52比較CFR中賣(mài)方必須支付將貨物運(yùn)至指定目標(biāo)港所需運(yùn)費(fèi)和費(fèi)用，但交貨后貨物滅失或損壞風(fēng)險(xiǎn)及因?yàn)楦鞣N事件造成任何額外費(fèi)用即由賣(mài)方轉(zhuǎn)移到買(mǎi)方。不過(guò)，在CIF條件下，賣(mài)方還必須辦理買(mǎi)方貨物在運(yùn)輸途中滅失或損壞風(fēng)險(xiǎn)海運(yùn)保險(xiǎn)。所以，由賣(mài)方訂立保險(xiǎn)協(xié)議并支付保險(xiǎn)費(fèi)。買(mǎi)方應(yīng)注意到，CIF術(shù)語(yǔ)只要求賣(mài)方投保最低程度保險(xiǎn)險(xiǎn)別。如買(mǎi)方需要更高保險(xiǎn)險(xiǎn)別，則需要與賣(mài)方明確地達(dá)成協(xié)議，或者自行作出額外保險(xiǎn)安排。5/8/20241414/52貿(mào)易術(shù)語(yǔ)—CFRCFR/CNF是COSTANDFREIGHT三個(gè)單詞其中一個(gè)字母組合而成，漢字意思為：成本加運(yùn)費(fèi)，指定目標(biāo)港。COSTANDFREIGHT（…namedportofdestination）成本加運(yùn)費(fèi)（…指定目標(biāo)港）CFR是指賣(mài)方必須在協(xié)議要求裝運(yùn)期內(nèi),在裝運(yùn)港將貨物交至運(yùn)往指定目標(biāo)港船上,負(fù)擔(dān)貨物越過(guò)船舷為止一切費(fèi)用和貨物滅失或損壞風(fēng)險(xiǎn),并負(fù)責(zé)租船或訂艙,支付抵達(dá)目標(biāo)港正常運(yùn)費(fèi)。5/8/20241515/52貿(mào)易術(shù)語(yǔ)—FOBFOB是國(guó)際貿(mào)易中慣用貿(mào)易術(shù)語(yǔ)之一。FOB全文是FreeOnBoard(…namedportofshipment),即船上交貨(…指定裝運(yùn)港),習(xí)慣稱(chēng)為裝運(yùn)港船上交貨。按此術(shù)語(yǔ)成交,由買(mǎi)方負(fù)責(zé)派船接運(yùn)貨物,賣(mài)方應(yīng)在協(xié)議要求裝運(yùn)港和要求期限內(nèi),將貨物裝上買(mǎi)方指定船只,并及時(shí)通知買(mǎi)方。貨物在裝船時(shí)越過(guò)船舷,風(fēng)險(xiǎn)即由賣(mài)方轉(zhuǎn)移至買(mǎi)方。在FOB條件下,賣(mài)方要負(fù)擔(dān)風(fēng)險(xiǎn)和費(fèi)用,領(lǐng)取出口許可證或其它官方證件,并負(fù)責(zé)辦理出口手續(xù)。采取FOB術(shù)語(yǔ)成交時(shí),賣(mài)方還要自費(fèi)提供證實(shí)其已按要求完成交貨義務(wù)證件,假如該證件并非運(yùn)輸單據(jù),在買(mǎi)方要求下,并由買(mǎi)方負(fù)擔(dān)風(fēng)險(xiǎn)和費(fèi)用情況下,賣(mài)方能夠給予幫助以取得提單或其它運(yùn)輸單據(jù)。5/8/20241616/52

Dear

Mr.Samson

White:

Thank

you

foryouresteemedorderdatedOctober15th,for

500chestsWestLakeLongjingTea—US$2,000

500

sacks

Lijiang

Languiren

Tea

—

US$2,200

Ourbestattentionhasbeenpaidtotheexecutionofthisorder,andwehaveshippedtheteabym/s(motorship)“Pioneer”,leavinghereforKeelongtoday.Wearesurethatthegoodswillreachyousafelyandwillgiveyoueverysatisfaction.LetterBConfirminganOrderforTea

bym/s（MS）由/經(jīng)“先鋒號(hào)”（內(nèi)燃機(jī)）輪船裝運(yùn)youresteemedorder貴企業(yè)訂單5/8/20241717/52

AccordingtothetermsofL/C,wehavedrawnuponyoufortheamountofinvoice,US$4200,atthreemonths,sightuponyouthroughBankofChina,KeelongBranch,andwetrustyouwillmeetthebillonpresentation.

Wehopethistransactionwillleadtoanenduringrelationshipbetweenus.Yourssincerely,RoseKeynoldthetermsofL/C：信用證條款drawupon：向……開(kāi)具發(fā)票meetthebillonpresentation:見(jiàn)票即付我方已經(jīng)過(guò)中國(guó)銀行基隆分行按發(fā)票金額向貴方開(kāi)出4200美元匯票。我方希望貴方見(jiàn)票即付。5/8/20241818/52QuestionsforComprehension1.Dothelettersusedirectorder?2.Howdoesthefirstparagraphineachletterbegin?3.Dothelettersincludenecessaryexplanationsabouttheirpurposes?4.Dotheybothendwithgoodwillwordsadaptedtotheparticularcase?5.Whatisthepurposeofeachletter?6.Howdotheauthorsfulfilltheirtask?7.Whatareincludedineachletter?8.Listtheoutlinesforeachletter.9.Inwhatsituationisanorderwritten?10.Canyousumuptherequirementsforlettersoforderandconfirmationoforderingeneral?5/8/20241919/521PlacinganorderDearMr.Lion:ReffferingtoyourletterofMarch1,weshallbegladifyouwillsendusbymotorshipthefollowingbeforeApril15:150doz.Tiantanggents’umbrellas$80perdoz.200doz.Tiantangladies’ultraviolet-proofumbrellas$100perdoz.Pleasetakecarethatthegoodsarecarefullypacked.Insurancewillbeeffectedbyourselves.SampleAnalysis5/8/20242020/52Youmaydrawuponusfortheamountofinvoice.1Yoursverytruly,KevinSmith1按發(fā)票金額向我方開(kāi)具匯票5/8/20242121/522PlacinganorderOrderNo.468To:MessrsWangYun209HongyanRoadDalian,ChinaPleaseshipthefollowingmerchandise:5/8/20242222/52QuantityItemsCatalogNo.Prices25bedsheets,3'6",blue75$1.25each25bedsheets,3'6",primrose82$1.50each50Pillowcases,blue117$0.60each50Pillowcases,primrose121$0.60each5/8/20242323/52Delivery:NolaterthanDecember1.Payment:AgainstLetterofCredittobeestablishedinaccordancewithouragreement.Pleaseinformusofthedefinitedeliverydataandyourcooperationwillbeappreciated.Yoursincerely,MaryBrown5/8/20242424/523ComfirminganorderDearMr.Black:ThankyouforyourletterofOctober22,,togetherwithonecopyofyourOrderConfirmationNo.s/826for1,000tonsofYingkouMagnesia.EnclosedaretwocopiesofourContractNo.Magnesia鎂砂5/8/20242525/52MY-0857foryoursignature.Pleasesignandreturnonesignedcopy.Sofarasdeliveryisconcerned,wewilltryourutmosttoshipthetotalquantityasyourequested,ifyourL/Carriveshereintime.Therefore,pleasearrangetheestablishmentofL/Catyourearliestconveniencesothatearlyshipmentcanbemade.5/8/20242626/52weappreciatetheopportunitytoprovideourproductstoyouandaregratefulforyourconfidenceinourcompany.Sincerelyyours,DavidZhang5/8/20242727/524ConfirminganorderDearHugo:

Thankyouforyoure-mailconcerningtheorderdatedJune6.HerewehaveenclosedourOrderNo.ST/66689foryourpromptandcarefulattention.5/8/20242828/52Yourpricesof$1.50peryardforPattern67and$2.40peryardforPattern86areacceptabletous,butyoumustkeepyourquotationforPattern89at$2.00.Asstatedintheoeder,youshoulddeliverthegoodstousinJuly,andyouaresupposedtogetpaymentbyLetterofCreditinWashingtonD.C.againstdocuments.5/8/20242929/52Wewilldoourbestwiththesegoods,andifsalesaresatisfactory,weshallmakeyourbrandoneofourstandardlines.Yoursincerely.JamesWang5/8/20243030/521．PlacinganOrder

DearSirs:Wehavegotyourletterof12Julyandreceivedpatternsofyourcottonprints.We’dliketoorderthefollowingitems:

Quantity

PatternNo.

Prices400meters28$200permeter500meters48 $150permeter300meters69$120permeterWearelookingforwardtoyourreply.Sincerelyyours,Contrast

Poor？1.提及收到信函和印花布樣品。2.訂貨以下。3.訂單詳細(xì)內(nèi)容。

4.盼早復(fù)。5/8/20243131/52

DearMr.Lock:Thankyouforyourletterof12Julyandpatternsofyourcottonprints.Wefindbothqualityandpricessatisfactoryandarepleasedtoorderthefollowingitems:

Quantity

PatternNo.

Prices(net)400meters28US$200permeter500meters48US$150permeter300meters69US$120permeterImproved？

1.感激來(lái)函和寄來(lái)印花布樣品。2.表示對(duì)質(zhì)量和價(jià)格滿意,定貨以下。3.提供訂單詳細(xì)內(nèi)容。5/8/20243232/52

Ourusualtermsofpaymentareonemonthfromdateofinvoice.WehopetogetthegoodsbeforeJuly31.Shouldyouwishtomakeenquiriesconcerningourfinancialstanding,youmayrefertotheAZYCo.,Ltd,withwhomwehavehaddealingsformanyyears.Wearesureyourcottonprintswillfindagoodmarketinourareaandhopetoplacefurtherandlargerorderswithyouinthefuture.Sincerelyyours,

4.通知付款條件與交貨日期。5.提供能夠提供自己資信情況企業(yè)名稱(chēng)。

6.表示對(duì)未來(lái)生意信心。5/8/20243333/52這是客戶(hù)首次定購(gòu)印花布訂購(gòu)函。為同一件事情寫(xiě)兩個(gè)信函，因?yàn)椴扇〔呗圆灰粯樱x后效果也不一樣。前一封寫(xiě)得過(guò)于簡(jiǎn)單，內(nèi)容殘缺含糊，比如，只寫(xiě)了價(jià)格，但沒(méi)有指出付款條件，交貨時(shí)間也不清楚，而且語(yǔ)氣生硬，語(yǔ)言有些陳腐，缺乏個(gè)性。改進(jìn)后內(nèi)容完整，語(yǔ)氣客氣友好，訂購(gòu)商訂單中商品品名、價(jià)格、數(shù)量、交貨時(shí)間、付款條件都不少。而且因?yàn)槭鞘状未蚪坏溃犊畈扇∈琴d賬，所以給對(duì)方提供進(jìn)行資信調(diào)查方便,很主要。結(jié)尾有針對(duì)性。5/8/20243434/522.ConfirminganOrder

DearSirs:Weareinreceiptofyourorderdated20July.Wearegladtosupplythegoodsyouordered.

Quantity

PatternNo.

Prices400meters28US$200permeter500meters48 US$150permeter300meters69US$120permeter

Wecansupplythegoodsfromourcurrentstock.

Sincerelyyours,1.通知接到對(duì)方訂單。2.表示愿意提供所訂貨物。3．提供訂單詳細(xì)內(nèi)容。4.通知有現(xiàn)貨可供。

Poor？5/8/20243535/52

DearMr.MarySmith:Welcomeyouasoneofourcustomers.Wewanttosayhowpleasedweweretoreceiveyourorderdated20Julyforcottonprints.

WeconfirmsupplyoftheprintsatthepricesstatedinyourorderandarearrangingfordispatchnextweekbyLinerGullantrytoHongkong.Ifyoucaneffectpaymentswithintendaysfromthedateofinvoice,wewillprovideyou2%discount.Weareconfidentwhenthegoodsreachyou,youwillfindthattheyarecompletelysatisfactorytoyou.Improved

1.歡迎對(duì)方訂貨,表示接到對(duì)方訂單喜悅心情。2.確認(rèn)提供訂單要求商品,并告組織裝船安排。3.通知折扣條件。4.促銷(xiāo)。

5/8/20243636/52

Asyoumaynotbeawareofthewiderangeofgoodswedealin,weareenclosingacopyofourcatalogandhopethatourhandlingofthisorderwillleadtofurtherbusinessbetweenusandmarkthebeginningofahappycooperationinthefuture.Yourssincerely,6.表示繼續(xù)開(kāi)展并擴(kuò)大雙方貿(mào)易意愿。

5.意在推銷(xiāo)其它產(chǎn)品種類(lèi)。5/8/20243737/52這是對(duì)客戶(hù)首次定購(gòu)印花布確認(rèn)函。第一封有數(shù)量、貨號(hào)和單價(jià)，但沒(méi)有提及價(jià)格條件，交貨時(shí)間。語(yǔ)言有些陳腐，Weareinreceiptof…。改進(jìn)后內(nèi)容完整，針對(duì)訂單內(nèi)容，一一作答，語(yǔ)氣熱情。結(jié)尾展望未來(lái)，表示要把此次交易作為未來(lái)長(zhǎng)久合作開(kāi)端，有利于雙方友好感情建立。5/8/20243838/521.AboutordersAstoatrialorder,wearedelightedtogiveyouasmallorderfor150setsofyourAirConditionersAC/106.Pleasenotethatthegoodsaretobesuppliedinaccordancewithyoursamples.作為試訂單，我們欣然小量訂購(gòu)貴企業(yè)樣本AC106號(hào)空調(diào)機(jī)150臺(tái)，請(qǐng)注意貨物必須與樣品一致。UsefulSentencePatterns5/8/20243939/52ThankyouverymuchforyourletterofApril2withacatalogandpricelist.Wehavechosen6assortments.PleasetakepleasureinenclosingourorderNo.123.感激貴方4月2日附有產(chǎn)品目錄及價(jià)目表之來(lái)函，我方已決定選訂6個(gè)品種，并隨函附上訂單第123號(hào)，請(qǐng)查收。5/8/20244040/52WearepleasedtoreceiveyourpromptreplytoourenquirydatedAugust10aboutthecaptionedcannedfoodandherebyplaceanorderwithyouasperourPurchaseOrderenclosed.很高興收到你方對(duì)我方8月10日相關(guān)標(biāo)題罐裝食品回復(fù)，特此向你方訂貨，請(qǐng)依據(jù)我方隨函附上訂貨單。5/8/20244141/52Althoughprevailingpricesaresomewhathigher,inviewofourlong-standingrelationshipwearepreparedtoaccepttheorderonthesametermsasbefore.鑒于貴企業(yè)終年惠顧，即使現(xiàn)時(shí)市價(jià)較前調(diào)升，但本企業(yè)仍會(huì)按上次訂單所列條件處理此次訂單。5/8/20244242/52Wearepleasedbyyourpromptreplytoourinquiryof…aboutthecaptionedcommodityandnowwishtoorderfromyouasperourPurchaseOrderenclosed.很高興收到貴方對(duì)我們……相關(guān)標(biāo)題所例商品詢(xún)價(jià)快速回復(fù)，現(xiàn)按購(gòu)貨訂單向您方訂購(gòu)。5/8/20244343/522.AboutopeningL/CWefindyourtermssatisfactory,andlookforwardtoreceivingtheabovementionedgoodswithinonemonthofyourreceiptofthisorder.Payment,asusual,willmadebyirrevocableletterofcredit.貴方提出條款我們很滿意，謹(jǐn)希望在貴方收到此訂單后一個(gè)月之內(nèi)收到上述產(chǎn)品。我們將按通例用不可撤消信用證付款。5/8/20244444/52Asweareinanurgentneedofthecommodityforthecomingsalesseason,pleasefaxyouracceptance.Uponreceiptofwhich,wewillopenanirrevocableL/CthroughtheBankofChina.因?yàn)槲覀兗毙璐朔N商品在即將到來(lái)銷(xiāo)售季節(jié)中應(yīng)市，請(qǐng)把接收訂貨傳真電報(bào)開(kāi)到我處，待收妥后，我方將經(jīng)過(guò)中國(guó)銀行開(kāi)出不可撤消信用證。5/8/20244545/523.ProvidingstockinformationWithregardtostocklines,weareenclosingalistforyourinformation.Shouldyoubeinterestedinanyofthese,pleaseletusknowyourrequirements,statingquantity,styleandsize.現(xiàn)隨函附上本企業(yè)存貨清單以供參考。如欲訂購(gòu)任何產(chǎn)品，請(qǐng)通知所需貨物之?dāng)?shù)量、式樣和尺碼，本企業(yè)將竭誠(chéng)為您服務(wù)。5/8/20244646/52Weregretthat,owingtoashortageofstocks,weareunabletofillyourorder.Wewill,however,contactyoubyfaxoncesupplyimproves.因?yàn)榇尕浂倘?，未能供給貴企業(yè)所需產(chǎn)品，特此致歉。一旦供給情況改進(jìn)，我們將電傳通知貴企業(yè)。5/8/20244747/523).Wewouldbegratefulifyoucouldarrangeearlyshipmentofthisrepeatorderasweareinurgentneedofthegoods.Ifthegoodsarenotavailablefrom