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電話英語

一、打電話接電話

KeySentences(重點句子)

1.Hello,isthis4474716?

喂,是4474716號嗎?

2.I'dliketospeaktoMr.Wang.

我想和王先生講話。

3.I'msorry.Mr.Wangisoutrightnow.

對不起,王先生現(xiàn)在不在。

4.MayIknowwhenhe'llbeback?

您能告訴我他什么時候回來嗎?

5.Thisishiswifespeaking.

我是他的妻子。

6.CanItakeamessageforhim?

要我轉(zhuǎn)告嗎?

7.MayIhaveyourname,please?

請問您是誰?

8.Isheavailable?

他能接電話嗎?

9.I'lljustfindoutforyou.

我給您看看他在不在?

10.Hello,areyoustillthere?

喂,您沒掛斷吧?

11.Whoisthatspeaking?

請問您是誰?

12.I'msosorrythatImadesuchanearlyphonecall.

對不起我這么早打電話。

13.Whodoyouwishtotalkto?

您要找誰呀?

14.IsSueJamesin?

休?詹姆斯在嗎?

15.Hello!IsSuethere?

喂!是休嗎?

16.Yes,speaking.

是的,我就是。

DialogueA

A:Hello?

B:Hello.isthis4474716?I'dliketospeaktoMr.Wang,please?

A:I'msorry.Mr.Wangisoutrightnow.

B:MayIknowwhenhe'llbeback?

Aidon'tknow,buthewillcertainlybebackforlunch.Thisishiswifespeaking.Can

Itakeamessageforhim?

B:Thankyou,Mrs.Wang.Pleasetellhimtobeattheairportonehourbefore

tomorrowafternoon.

A:Verygood.I'lllethimknowassoonashecomesback.But,mayIhaveyour

name,please?

B:ThisisLinMing.Thankyou.Bye.

A:Good-bye.

DialogueB

A:Goodmorning.

B:Goodmorning.ThisisLiGanghereI'mcallingfromNewYorkinAmerica.

A:HowcanIhelpyou?

B:I'mtryingtogetholdofMr.Chen.Isheavailable?

A:riljustfindoutforyou,sir…Hellozareyoustillthere?Unfortunately,Mr.Chen

isnotavailableatthemoment.Would

youlikemetoputyouthroughtoMr.Li?

B:Yes,please.That'sverykindofyou.

A:You'rewelcome.

DialogueC

(A:JaneB:MaryC:Sue)

A:Hello!

B:Hello!Goodmorning.Whoisthatspeaking?

A:It'sJane.I'msosorrythatImadesuchanearlyphonecall.

B:It'snothing.Whodoyouwishtotalkto?

A:IsSueJamesin?

B:Sue!Janewantsyouonthephone.

A:Hello!IsSuethere?

C:Yes,speaking.

A:Oh,sorry,I'mafraidIwon'tattendthemeetingthismorning.LastnightIhad

asorethroatandIstartedgettingbot.

C:Doyouhaveatemperature?Haveyoutakenit?

A:Nozhaven'tyet.

C:Don'tworryaboutthemeeting.You'dbettergotoseeadoctor.Iwishyouwill

soonbewell.

A:Thankyou,Sue.Bye.

B:Bye.

WordsandExpressions

availablea.可得到的,可達到的

airportn.機場,航空站

NewYorkn.紐約

unfortunatelyad.不幸地,遺憾地

welcomea.受歡迎的

attendvt.出席,參加

sorea.痛的,疼痛發(fā)炎的

throatn.咽喉,喉嚨

American.美國

seeadoctor看醫(yī)生,就診

putthrough(電話用語)把……接通

二、沒找到人

KeySentences(重點句子)

17.BeijingTradingCompany.MayIhelpyou?

北京貿(mào)易公司。請問有何貴干?

18.WehavetwoZhongs.

我們這里有兩位先生姓鐘。

19.IsthatBobZhong,orJohnZhong?

你要接Bob鐘,還是John鐘?

20.I'msorry,he'snotintheofficenow.

很抱歉,他現(xiàn)在不在辦公室。

21.Doyouhaveanyideawhenhe'llbeback?

你知道他何時回來嗎?

22.1havenoidea(whenhe'llbeback.)

我不知道(他何時回來\

23.Canyouaskhimtocallmewhenhecomesback?

他回來時請告訴他打電話給我好嗎?

24.It'surgent.

有急事。

25.I'msorrybuthe'sinShanghaionbusiness.

很抱歉,他出差去上海了。

26.Probablysometimetomorrow.

可能明天(回來I

27.Isthereanyoneelsewhocanhelpme?

有沒有其他的人能幫我?

28.OK.I'lljustputyouthrough.

好的,我這就給您轉(zhuǎn)接。

29.Justamoment,please...

請稍候。

30.You'rewelcome.

別客氣。

31.IsMarythere?

瑪麗在嗎?

32.Maryisoutrightnow.

瑪麗現(xiàn)在不在。

33.Whydon'tyoucallbacklaterthisafternoon?

您不妨今天下午再打來。

34.Whenwillshebeback?

她何時會回來?

35.WillitbetoolateifIcallaround10:00thisevening?

如果我在晚上10點左右打來會不會太晚?

DialogueA

(A:ReceiverB:Smith)

A:Goodmorning.BeijingTradingCompany.MayIhelpyou?

B:Goodmorning.ThisisMr.SmithofKingElectronicsCompany.I'dliketospeak

toMr.Zhong,please.

A:WehavetwoZhongshere.IsthatBobZhong,orJohnZhong?

B:Bob.

A:Mr.BobZhongintheOverseasSalesDivision?

B:Right.

A:I'msorry,he'snotintheofficenow.

B:Doyouhaveanyideawhenhe'llbeback?

A:I'msorry,Ihavenoidea.

B:Canyouaskhimtocallmewhenhecomesback?It'surgent.

A:Yes,Iwill,Mr.Smith.

B:Thankyou.

A:You'rewelcome.

DialogueB

(A:ReceiverB:GeorgeRichterC:White)

A:Hello.ABCCompany.MayIhelpyou?

B:Hello.ThisisGeorgeRichter.MayIspeaktoMr.Davis?

A:I'msorrybuthe'sinShanghaionbusiness.

B:Doyouhaveanyideawhenhe'llbeback?

A:Probablysometimetomorrow.

B:IhaveaquestionabouttheE-4800computer.Isthereanyoneelsewhocanhelp

me?

A:Ofcourse.MissWhiteistheexportmanager.Wouldyouliketospeaktoher?

B:Yes,please.

A:OK.I'lljustputyouthrough.

B:Hello.ThisisWhitespeaking.CanIhelpyou?

A:Hello.ThisisGeorgeRichterofBeijingTradingCompany.Isitpossibletomake

achangeinourorder?Theordernumberisl518.

C:Andwhatkindofchangedidyouwanttomake,sir?

B:WellzweorderedtwentyE-4800s,butwewanttochangethemtoP-6800s.

L:Justamoment,please...Oh,I'msorry,buttheyhavealreadybeensent.

DialogueC

(A:Mary'sfatherB:Jane)

A:Hello.

B:Hi.ThisisJane.IsMarythere?

A:I'msorry.Maryisoutrightnow.ShewentshoppingwithherMom.

B:Whenwillshebeback?

A:I'mnotsure.Whydon'tyoucallbacklaterthisafternoon?

B:WillitbetoolateifIcallaround10:00thisevening?

A:That'sallright.Wedon'tgotobedearly.

B:Thankyou.Bye!

A:Good-bye.

WordsandExpressions

tradevi.做生意;交易

companyn.公司;商號

electronicsn.電子學(xué)

oversea(s)a.海外的

salen.出售,出賣

divisionn.分,分割,分裂

urgenta.緊迫的,催促的

businessn.商業(yè);營業(yè);商店

probablyad.很可能;或許,大概

export/vt.輸出,把出口

ordern.等級,序次,秩序

sendvt.送,寄

aroundprep.在...周圍,環(huán)繞

三、等候與回電

KeySentences(重點句子)

36.Yes.Youhavetherightnumber.

是的,您打?qū)α恕?/p>

37.PleaseconnectmewithMr.Lee.

請幫我接李先生。

38.Whoiscalling,please?

請問您是哪T立?

39.Areyoustillontheline?

你沒掛斷吧?

40.I'msorry,buthehasavisitorrightnow.

對不起,他現(xiàn)在有客人。

41.Couldyouholdalittlelonger?

請再多等一會兒。

42.OrshallIputyouthroughtohissecretary?

或者我給您接到他的秘書那兒,好嗎?

43.ShallItellhimyoucalled?

我告訴他您來過電話,好嗎?

44.Well,actually,I'drathercallbacklater.

我還是遲些再打來吧。

45.Whenisagoodtimetocall?

什么時候打來最合適?

46.Whydon'tyoutryagaininanhour?

一個小時后您再打過來,好嗎?

47.Goodafternoon.DavidBrown'soffice.

下午好。這里是大衛(wèi)?布朗辦公室。

48.ThisisProf.DavisfromtheUniversityofWashington.

我是華盛頓大學(xué)的戴維斯教授。

49.Wouldyoumindwaitingafewminutes?

您等一會兒好嗎?

50.I'lljusttryingtofindhim.

我正試著找他呢。

51.Yes.Goahead,please.

是的,請講。

52.I'msorry,butheisinameetingnow.

很抱歉,他正在開會。

53.Thebesttimetocatchhimwouldbe5:30.

最容易找到他的時間是5:30。

54.Couldyoupossiblyaskhimtocallmeback?

你可以叫他給我回個電話嗎?

55.Ofcourse.Whatnumberareyouon?

好的。您的號碼是多少?

56.HehasmynumberbutI'llgiveittoyoujustincase.

他有我的號碼,但我還是給你吧,以防萬一。

57.ThereisacallfromWangLing.

有王玲打來的電話。

58.Sheisonherway.

她馬上來。

59.I'llhold.

我等一下好了。

60.It'sbeenawhile.

好久不見了。

61.It'snicetohearfromyou.

很高興你打來電話。

DialogueA

(A:DaveKennedyB:Receiver)

A:Hello.Isthis985-6634?

B:Yes.Youhavetherightnumber.

A:PleaseconnectmewithMr.Lee.

B:Whoiscalling,please?

A:ThisisDaveKennedy.

B:Onemoment,please.(amomentlater)Hello,Mr.Kennedy?

Areyoustillontheline?

A:Yeso

B:I'msorry,buthehasavisitorrightnow.Couldyouholdalittlelonger?Orshall

Iputyouthroughtohissecretary?

A:No,thanks.

B:ShallItellhimyoucalled?

A:Oh,no,no.Well,actually,I'drathercallbacklater.Whenisagoodtimeto

call?

B:Whydon'tyoutryagaininanhour?Hewillbefreethen.

A:OK.Thanksalot.Good-bye.

B:Good-bye.

DialogueB

(A:ReceiverB:Prof.Davis)

A:Goodafternoon.DavidBrown'soffice.

B:Goodafternoon.ThisisProf.DavisfromtheUniversityofWashington.

A:CanIhelpyou?

B:I'dliketospeaktoMr.Brown.Ishethere?

A:Wouldyoumindwaitingforafewminutes?I'mjusttryingtofindhim.

B:Certainly.Thanks.(Pause)

A:Hello.Areyouthere?

B:Yes.Goahead,please.

A:I'msorry,butheisinameetingnow.Thebesttimetocatchhimwouldbe5:

30.

B:Gouldyoupossiblyaskhimtocallmeback?It'sratherurgent.

A:Ofcourse.Whatnumberareyouon?

B:HehavemynumberbutI'llgiveittoyoujustincase.It's2235-7561.

A:OK.Mr.Davis.I'llhaveMr.Browngetintouchwithyouassoonasthemeeting

isover.

B:Thankyou.It'sverykindofyou.

A:You'rewelcome.Good-bye.

DialogueC

(A:WangLingB:FangFang'sfatherC:FangFang)

A:Hello.ThisisWangLing.MayIspeaktoFangFang?

B:rilputyouthrough.Holdonzplease.(Voice:FangFang,there'sacallfromWang

Ling!)Hello?Areyouthere?Sheisonherway.

A:I'llhold,thankyou.

C:Hi.WangLing.ThisisFangFangspeaking.Oh,It'sbeenawhile.It'snicetohear

fromyou.Howhaveyoubeen?

A:Fine,thankyou.Andyou?

C:Quitewell.Lastmonth,Ihadaveryniceholiday.

A:Wheredidyougo?

C:ToBeijing.AndItravelledaround.

A:Verygood.OhzbythewayzI'mhavingapartyatmyhouseonFriday.Canyou

come?

C:Sure.Thankyou.

WordsandExpressions

numbern.數(shù),數(shù)字,號碼

connectvt./vi.連接;聯(lián)系

linen.線,線條,界線

visitorn.訪問者;參觀者;游客

secretaryn.秘書

actuallyad.實際上

ratherad.相當;寧可

universityn.(綜合性)大學(xué)

Washingtonn.華盛頓

certainlyad.一定,必定

possiblyad.可能的;也許,或者

travelvi./vt.旅行,行進;移動n.旅行

getintouchwith與……保持聯(lián)系

assoonas—就

onone'sway在去...的路上

hearfrom收到……的來信

bytheway隨便說;在途中,在路上

四、留言

KeySentences(重點句子)

62.I'msorry,buthe'sonanotherlinenow.

對不起,他在接另一個電話。

63.Wouldyoucaretohold?

您要稍等一下嗎?

64.Couldyoutakeamessage,please?

能不能為我留下話?

65.I'llgivehimthemessage.

我會轉(zhuǎn)告他。

66.Anythingelse?

還有其他事嗎?

67.That'sall.Thankyoufortroubletaken.

就這些,感謝你的耐心。

68.I'msorry,butheisoutoftheofficerightnow.

很抱歉,他現(xiàn)在不在辦公室里。

69.Whenwillhebeback?

他什么時候回來?

70.1wonderifyoucouldgiveMr.Wangamessageforme?

你能不能給王先生帶個口信?

71.Justaminute.I'llgetapen.

請等一下,我拿支筆。

72.I'lllethimknow,Mf.Brown.

我會轉(zhuǎn)告他的,布朗先生。

73.No.Ireallyneedtotalktohimpersonally.

不,我真的需要親自跟他說。

74.Wouldyouliketoleaveamessageonhisvoicemail,then?

那您要不要留話在他的語音信箱里?

75.HoldonandI'lltransferyou.

稍候,我會幫您轉(zhuǎn)過去。

76.I'mnotavailabletotakeyourcall,butpleaseyourname,numberandabrief

message.

我現(xiàn)在不能接您的電話,但請您留下您的姓名、電話號碼和簡短留言。

77.I'llgetbacktoyouassoonaspossible.

我會盡快回您電話。

78.Pleasecallmeat556-3243whenyougetback.

你回來時請打556-3243找我。

DialogueA

(A:JanWiseB:Receiver)

A:Hello.CanIspeaktoMr.Clark?

B:MayIhaveyourname,Please?

A:ThisisJanWisespeaking.

B:Holdon,please...I'msorry,buthe'sonanotherlinenow.

Wouldyoucaretohold?

A:Well,Ineedtoleaveinaminute.Couldyoutakeamessage,Please?

B:Certainly.

A:It'salittlecomplicated...I'mMr.Clark'sformerclassmate.

B:OK.

A:IwassupposedtomeetMr.Clarkforlunchat12:30atErnierestaurantwitha

friendofus,MissWhite...

B:Ernie...MissWhiteOK...

A:ButMissWhite'sflightarrivedlate,andIneedtopickherupattheairportnow...

B:AirportOK...

A:Sopleasetellhimthatthetimeischangedto1:00...

B:Oneo'clock...

A:AndIhearthatMissWhitelikestoeatChinesefoodrecently,soIwanttomeet

atBeijingrestaurantinsteadofErnie's.Bytheway,pleasetellhimnottobookthe

table,Ihavedoneitalready.

B:Beijingrestaurant...ChinesefoodOK,MissWise,I'llgivehimthe

message.Anythingelse?

A:That'sall.Thankyoufortroubletaken.Good-bye.

B:Good-bye

DialogueB

(A:JimBrownB:Receiver)

A:Hello.ThisisJimBrownoftheExportDepartment.MayIspeaktoMr.Wang?

B:I'msorry,butheisoutoftheofficerightnow.

A:Whenwillhebeback?

B:Heshouldbebackatanymoment.

A:IwonderifyoucouldgiveMr.Wangamessageforme?

B:Yes,certainly.Justaminute.Illgetapen.(Pause)OKay,pleasecarryon.

A:Therewillbeaveryurgentmeetingatthreeo'clockandIwouldlikeMr.Wang

toattendit.

B:OKay,anurgentmeeting...threeo'clock...MayIaskwhatit'sregarding?

A:Yes.It'sregardingtheforeignexchangemarketandoursalesstrategythisyear.

B:ShallItellMr.Wangtoprepareanymaterial?

A:Yes,thankyou.

B:I'lllethimknow,Mr.Brown.

A:Thankyouverymuch.Bye.

B:Bye.

DialogueC

(A:MaryB:ReceiverC:John'svoice)

A:Hello.IsJohnin?

B:NozcanItakeamessage?

A:No.Ireallyneedtotalktohimpersonally.

B:Wouldyouliketoleaveamessageonhisvoicemail,then?

A:Yes.Thankyou.

B:HoldonandI'lltransferyou.(Pause)

C:Hi,thisisJohn.I'mnotavailabletotakeyourcall,butpleaseleaveyourname,

numberandabriefmessage.I'llgetbacktoyouassoonaspossible.

A:Hi,John.It'sMaryandIreallyneedtotalktoyou.Iwon'tbeabletogotothe

partywithyou.Pleasecallmeat556-3243whenyougetback.

WordsandExpressions

complicatevt.使復(fù)雜;使麻煩

formera.以前的;前者

supposevt.讓;猜想;假定,以為

restaurantn,飯店,飯館

flightn.飛行,飛翔,航班

changev.改變,變化;更換,交換

recentlya.近來的;最近的,目前的

insteadad.代替,頂替

bookn.書,書籍,v.定,預(yù)定

troublen.煩惱;苦惱;困境;麻煩

departmentn.部;(大學(xué)等的)系

exportvt.輸出;把出口

attendv.出席,照顧

regardv.考慮,認為,把……看作是

exchangev.交換;調(diào)換,兌換;交流

marketn.佼易用場;(集沛

salen.出售,出賣;賤賣,大減價

strategyn.戰(zhàn)略,策略

materialn.材料;原料;資料

personallya.親自的;就個人而言

voicemail語音信箱

transferv.遷移;調(diào)動;變換;傳輸

briefa,簡略的,簡短的

五、轉(zhuǎn)告消息

KeySentences(重點句子)

79.Yes.I'llgotogethim.

在,我去叫他。

80.I'msogladI'vegotholdofyouatlast.

我很高興終于找到了你。

81.Wereyoutryingtogetintouchwithme,Peter?

你一直在找我嗎,彼得?

82.I'mofftoday.

我今天休息。

83.Listen,Mike,I'vegotnewsforyou.

聽著,邁克,我有消息告訴你。

84.Youdon'tknowme,butthisisCarlMattews.

你不認識我,我叫卡爾?馬修斯。

85.I'mcallingonbehalfofDaveKennedy.

我代大衛(wèi)?肯尼迪先生打電話給你。

86.Sohegavemeyourtelephonenumberandletmegiveyouacall.

所以他給了我你的電話號碼讓我給你打個電話。

87.Andwhattimewouldsuityoubest?

什么時候最適合你?

88.Youcancallusfromthelobbyandwellcomedown.

你可以在大廳給我們打電話,然后我們就下來。

89.PleasesayhellotoDaveformeandthankyousomuchforcallingme.

請代我向大衛(wèi)問好,非常感謝你打電話給我。

90.Sheaskedmetoaskyouifyouwouldbeabletomeethereto-dayat3:30

p.m.

她要我問你是否能在今天下午三點半和她見面。

91.Butyoucanpageher.

但是你可以傳呼她。

92.Whatisthenumberofherbeeper?

她的傳呼是多少?

93.Fine.Thanksforthemessage.

好。謝謝你的口信。

DialogueA

(A:RobertB:PeterC:Mike)

A:Hello.

B:Hello.IsthatM汰e?

A:No,thisisRobert,hisbrother,speaking.

B:Ohhello,Robert.ThisisPeter.Howareyou?

A:Fine,thanks,andyou?

B:I'mverywell.IsMikethere?

A:Yes.I'llgogethim.

C:Hello.Mikespeaking.

B:Hello.Mike?ThisisPeterspeaking.I'msogladI'vegotholdofyouatlast.

C:Wereyoutryingtogetintouchwithme,Peter?I'moffto-day.

B:That'sgoodtoknow.Listen,Mike,Pvegotnewsforyou.

C:Whatisit?

B:MysisterJaneiscomingbackfromAmerica.

C:That'sgreat.Whenisshecomingback?

B:Nextweekend.

C:Nextweekend?OK.AndIwanttoknowhowlongshewillstayherethistime.

B:Aboutaweek.Let'sgettogethertonightandplanapartyforher.

C:Allright.Illcometoyourplaceat8o'clock.

B:Good.I'llbewaitingforyou.

C:Seeyoulater.

B:Good-bye.

DialogueB

(A:StanSummersB:CarlMatthews)

A:Hello.

B:Hello.CanIspeaktoStanSummers,please?

A:Speaking.

B:Oh.Mr.Summer.Youdon'tknowme,butthisisCarlMatthews.I'mcallingon

behalfofDaveKennedy.

A:Oh.Soyou'reafriendofDave's.Howisheanyway?

B:oh,he'sdoingwellandwillbepromotedagain.

A:That'sgoodtohear.Carl,whatareyoudoinginNewYork?

B:DaveandIareattendingaconferenceattheHiltonuntilThursday.AndDaveis

busynow.Sohegavemeyourtelephonenumberandletmegiveyouacall.He

wantstoknowifyouwillhaveanytimeatalltogettogethertonightorThurs-day

evening.

A:Wellztonightthere'sabanquetIhavetogoto.ButThursdayeveningI'mfree.

B:Good.Thursdayevening.Andwhattimewouldsuityoubest?

A:Seven-thirtywouldbegoodforme.

B:Yes,that'sfine.Sothat's7:30p.m.onThursdayatHilton.

I'llbookthetable.Andmyroom's2120.Dave'sis2122.Youcancallusfromthe

lobbyandI'llcomedown.

A:Fine.I'mlookingforwardtoit!

B:Me,too.SeeyouonThursday,then.

A:PleasesayhellotoDaveformeandthankyousomuchforcalling

me.Good-bye.

DialogueC

(A:RolandB:Mr.Zhang)

A:Hello.MayIspeaktoMr.Zhang?

B:Yes,speaking.

A:Hi,Mr.Zhang.ThisisRoland.MissLeetelephoned.Sheaskedmetoaskyou

ifyouwouldbeabletomeethertodayat3:30p.m.

B:Sorry,butI'llhaveameetingthen.PleasetellmehercallnumberandI'llexplain

ittoherpersonally.

A:MissLeesaidshewouldnotbeinherofficethisafternoon,butyoucanpage

her.

B:Whatisthenumberofherbeeper?

A:It's6594968-99806.

B:Fine.Thanksforthemessage.Good-bye.

A:Bye.

WordsandExpressions

touchvt.觸摸;接觸;碰到

weekendn.周末

partyn.黨,政黨;聚會,宴會

behalfn.利益

onbehalfof代表某人

anywayad.無論如何,無論怎樣

conferencen.商議;會炎

Hilton希爾頓

banquetn.宴會

suitv.對……適合;(使)適合

lobbyn.前廳;穿堂

lookforwardto渴望,盼望

pagev.找人,尋找

beeperBP機

六、長途電話

KeySentences(重點句子)

94.Hello.Overseasoperator.

你好!國際電話總機。

95.I'dliketomakeacollectcalltoJapan.

我要打?qū)Ψ礁顿M的電話到日本。

96.Countrycode81,areacode138,andthenumberis864-8972.

國碼是81,區(qū)域號碼是138,電話號碼是864-8972。

97.Mom.It'sHelen.How'severythinggoing?

媽媽,我是海倫。家里好嗎?

98.Youcancalldirectifyoulike.

如果你喜歡的話,可以直撥。

99.Couldyoupleasetellmetheinternationalprefixandthecountrycodefor

Australia?

能不能告訴我國際號碼及澳大利亞的號碼?

100....andthendialthecitycodeandthenumber.

然后撥你要打的城市號碼和電話號碼。

101.Startwiththeinternationalcodewhichis00.

一開始要撥國際長途電話號碼00。

102.Whattimedothespecialratesapply?

什么時候可用優(yōu)惠價?

103.1wonderifIcanchargethiscalltomyhotelroom.

我能否把電話費記在我的房間賬單上。

104.I'lltellthefrontdeskclerkthechargeafterwards.

講完之后我會把電話費告訴柜臺服務(wù)員。

105.I'dliketoplaceanoverseascalltoLondon.

我想打一個通到倫敦的國際電話。

106?CanIdialdirect?

我可不可以打直撥?

107.Howaboutthecharges?

費用如何?

108.Thechargesvaryaccordingtothetypesofcallyoumake.

費用根據(jù)您打電話的種類不同而有差別。

109.Thecheapestisastation-to-stationcallxthenaperson-to-personcall.

最便宜的是叫號電話,然后是叫人電話。

110.Theminichargewillapplyforthefirstthreeminutes,theneachadditional

minutewillbecharged.

勵氐費用適用于三分鐘,其后每多一分鐘再追加一分鐘的費用。

111.Couldyouputthroughacollectcallforme?

你能為我接一個對方付費電話嗎?

112.Andwhat'sthenumberyouarecalling?

電話號碼呢?

113.Andyournameandnumber?

您的姓名和電話號碼呢?

114.HangupandI'llcallyoubackinafewminutes.

您先掛上。過幾分鐘我再打給你。

115.YouhaveacollectcallforaMr.RonSmithinChicago.

您有來自芝加哥羅恩?史密斯先生的對方付費電話。

116.Willyouacceptthecharges?

你接受付費嗎?

117.1haveyourcallontheline.GOahead,please.

電話已經(jīng)給您接通了,請講吧。

DialogueA

(A:OperatorB:HelenKentC:Edna)

A:Hello.Overseasoperator.MayIhelpyou?

B:Yes.I'dliketomakeacollectcalltoJapan.

A:Yourname,please?

B:It'sHelenKent.

A:Whowouldyouliketotalkto?

B:I'dliketotalktoMr.EdnaKent.

A:IsthatMr.EdnaKent?

B:That'sright.

A:Whatnumberareyoucallingfrom,please?

B:Fromcode513,432-6748

A:AndthenumberinJapan,please?

B:Countrycode81,areacode138,andthenumberis846-8972.

A:Holdtheline,please.I'llputyourcallthrough.

C:Hello.ThisisEdna.

B:Mom.It'sHelen.How'severythinggoing?

C:Fine.Howareyou?

B:Verygoodindeed.

C:How'stheweatherthere?

B:It'ssunnyandbright.DoleandIjustcamebackfromthesight-seeing.Wespent

twodaysonthebeach.Thenwewentdowntown,doingsomeshoppingand

visitingthemuseumsandplaceslikethat,andthingswehaven'tseethere.

C:Oh,great!

B:Wehadaveryverygoodtime...Mom,isDadin?

C:No,hewentouttotheclubandwon'tbebackuntillateafternoon...Whattime

areyougoingtocomeback?

B:Probablyearlynextweek.ButI'mnotsure.

C:Ok,takecareofyourself.

B:Well,Mom,sayHitoeverybody.SaylovetoDaddy.Bye.

C:Haveanicestay,bye.

DialogueB

(A:OperatorB:Mr.Ma)

A:Operator.

B:Hello.I'dliketomakeacalltoAustralia.

A:Youcancalldirectifyoulike.

B:Oh,canI?

A:Yes,please.

B:Couldyoupleasetellmetheinternationalprefixandthecountrycodefor

Australia?

A:Yes,thecodeforAustraliais61andthendialthecitycodeandthenumber.Start

withtheinternationalcodewhichis00.

B:Whattimedothespecialratesapply?

A:Betweensixintheeveningandeightinthemorning,sir.

B:IwonderifIcanchargethiscalltomyhotelroom.

A:Certainly.Tellmetheroomnumberandyourname,please?

B:ThisisMr.Mainroom215.

A:OKzMr.Ma.I'lltellthefrontdeskclerkthechargeafter-wards.

B:Thanksverymuchforyourhelp.

A:You'rewelcome.Bye.

B:Bye.

DialogueC

(A:OperatorB:RonSmithC:MarilynPeters)

A:LongDistance.MayIhelpyou?

B:Yes.I'dliketoplaceanoverseascalltoLondon.CanIdialdirect?

A:No,sir.I'mafraidnot.

B:Oh,Isee.Howaboutthecharges?

A:Thechargesvaryaccordingtothetypesofcallyoumake.Thecheapestisa

station-to-stationcall,thenaperson-to-personcall.Theminichargewillapplyfor

thefirstthreeminutes,theneachadditionalminutewillbecharged.

B:Oh;letmethinkofit...Couldyouputthroughacollectcallforme?

A:Certainly.Whoareyoucalling?

B:It'saMrs.Peters.MarilynPeters.

A:Andwhat'sthenumberyouarecalling?

B:It'sLondon,9981-6432.

A:Andyournameandnumber?

B:Myname'sRonSmithandthephonenumberis356-2210.

A:HangupandI'llcallyoubackinafewminutes.(Pause).

Hello.Thisistheoperator.YouhaveacollectcallfromaMr.RonSmithin

Chicago.Willyouacceptthecharges?

C:Yes,Iwill.

(Ring)

B:Yes,itis.

A:Ihaveyourcallontheline.Goahead,please.

B:Thankyouverymuch.

WordsandExpressions

oversea(s)a.海外的;往海外的

operatorn.操作者;工作者;接線員

collectcall對方付費電話

arean.面積;地區(qū);區(qū)域

coden.法典;;SMI;規(guī)章;代碼

sight-seeing觀光,游覽

beachn.海濱;湖濱;海灘

downtownad.在商業(yè)區(qū);向商業(yè)區(qū);在市區(qū);

museumn.博物館;(美)展覽館

Australian.澳大利亞;澳洲

directa.徑直的;直線的;直接的

internationala.國際的

prefixn.字首,前綴

dialn.1.[鐘表的]面;標度盤

2.[自動電話]撥號盤

rate/reit/v.撥電話

n.規(guī)定的費用或價格

叩plyvi.適用;應(yīng)用;使用

chargev.要價,收費

frontdesk柜臺

clerkn.辦事員

afterwardsad.后來;以后

distancen.1.距離;2.遠方;遠景

3.[時間的]間隔"時日的]經(jīng)過

accordingadj.根據(jù)……所說的

minia.微型的;最低的

additionala.附加的;另外的

Chicago(地名)芝加哥

七、打錯電話

KeySentences(重點句子)

118.1begyourpardon?Misswho?

對不起,你說誰?

119.I'msorry,butIdon'tknowthatname.

對不起,我不認識這個人。

120.Youmusthavethewrongnumber.

你一定是弄錯號碼了。

121.Comeon.IknowAnna'sthere.Letmetalktoher.

不要這樣好不好。我知道安娜在那兒,讓我跟她講話。

122.There'snoonenamedAnnahere.

這兒沒有叫安娜的。

123.Areyousureyouhavetherightname?

你肯定沒弄錯姓名嗎?

124.Whatnumberareyoutryingtodial?

你要的電話是什么號碼?

125.I'dliketomakeaperson-to-personcalltoBeijing,China.

我想打一個通到中國北京的叫人電話。

126.ToMr.Qinat6634-6972.

找秦先生,號碼是6634-6972.

127.Mr.Zhou,willyouholdtheline,please?

周先生,請稍等一會兒好嗎?

128.ThereisnoQinatthatnumber.

那個號碼查無秦先生。

129.Willyoucheckthenumberagain,please?

請您再核對一下電話號碼好嗎?

130.WhatthenumberIgaveyou,operator?

接線員,我給你的號碼是多少?

131.I'vegivenyouawrongnumber.

我給錯電話號碼了?

132.I'mafraidyouhavethewrongnumber.

我想您打錯了。

133.1suggestyoulookinthephonebook.

我建議您查一下電話簿。

DialogueA

(A:AyoungmanB:Receiver)

A:Hello.CanItalktoMissAnnaLi,please?

B:Ibegyourpardon?Misswho?

A:MissLi.AnnaLi.

B:I'msorry,butIdon'tknowthatname.Youmusthavethewrongnumber.

A:Comeon.IknowAnna'sthere.Letmetalktoher.

B:Sorry.There'snoonenamedAnnahere.Areyousureyouhavetherightname?

A:Sure.

B:Whatnumberareyoutryingtodial?

A:It's423-6681.Isn'titright?

B:No.Itisn't.It's423-6631.

A:I'msorrytohavebotheredyou.

B:Noproblem.

DialogueB

(A:OperatorB:ZhouQiang)

A:Operator.CanIhelpyou?

B:I'dHketomakeaperson-to-personcalltoBeijing,China.Thenumberis

6634-6972,andIwanttospeaktoMr.Qin.

A:ToMr.Qinat6634-6972?

B:Yes,that'sright.

A:MayIhaveyournameandtelephonenumber?

B:MynameisZhouQiang,andthephonenumberis756-3284.

A:Mr.Zhou,willyouholdtheline,please?

(Pause)

Mr.Zhou,thereisnoQinatthatnumber.Willyoucheckthenumberagain,

please?

A:WhatthenumberIgaveyou,operator?

B:It's6634-6972.

A:Oh,Fmsorry.Itshouldhavebeen6634-6672znot6972.I'vegivenyouawrong

number.

B:Areyousurethistime?

A:Yes.

B:OK.Letmetryagain.

A:Thankyou.

DialogueC

(A:Mrs.CharlesB:Clerk)

A:Hello.ThisisMrs.Charles.I'dliketobuyanewcar.Couldyouoffermeanew

typeofthecar,please?

B:OhzMadam,buywhat?

A:Anewcar.AndI'vegotasmallfamily,twochildren,andIhaven'tgotalotof

moneyand...

B:Oh,oh,Madam,Madam.I'mafraidyouhavethewrongnumber.

A:Isn'tthisthecarstore?

B:No.It'sMike'sSportingGoods.

A:Oh,sorry.Doyouknowthenumber

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