法國企業(yè)軟件行業(yè)市場前景及投資研究報告-培訓(xùn)課件外文版2024.6erp金蝶

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TRENDSEnterprisesoftwareinFranceCHAPTER

01OverviewInformationtechnology(IT)worldwidespendingfrom2005to2024(inbillionU.S.dollars)GlobalITspending2005-20246,0005,0004,0003,0002,0001,00002005

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2024*3Description:ITspendingworldwideisprojectedtoreachoverfivetrillionU.S.dollarsin2024,anearlyeightpercentincreaseon2023spending.ReadmoreNote(s):Worldwide;2005to2024;Includesspendingonsoftware,devices,services,datacentersystems,andcommunicationservices;*Forecast

ReadmoreSource(s):GartnerInformationtechnology(IT)spendingworldwidefrom2012to2024,bysegment(inbillionU.S.dollars)GlobalITspendingforecast2012-2024,bysegmentDataCenterSystemsDevicesEnterprisesoftwareITServicesCommunicationServices6,0005,0004,0003,0002,0001,00002012201320142015201620172018201920202021202220232024*4Description:Theglobalinformationtechnology(IT)spendingondevices,includingPCs,tablets,mobilephones,printers,aswellasdatacentersystems,enterprisesoftware,andcommunicationsservicescameto4.7trillionU.S.dollarsin2023.By2024,ITspendingisexpectedtoincreasetoastaggeringfivetrilliondollarsworldwide.ReadmoreNote(s):Worldwide;2012to2024;*ForecastReadmoreSource(s):GartnerInformationtechnology(IT)spendingonenterprisesoftwareworldwidefrom2009to2024(inbillionU.S.dollars)Enterprisesoftwaretotalworldwideexpenditure2009-20241,2001,0008001,029.42913.33783.46615600529477419369400326310310297285269244.642010225.512009200020112012201320142015201620172018201920202021202220232024*5Description:In2023,ITspendingonenterprisesoftwareamountedtoaround913billionU.S.dollarsworldwide,agrowthof12.4percentfromthepreviousyear.Likenearlyallsub-segmentsoftheITservicesindustry,theenterprisesoftwaremarkethasexperiencedhighlevelsofgrowthinrecentyears,withmarketrevenuesmorethandoublinginthedecadebetween2010and2020.TheCOVID-19globalpandemicalsodidnotslowdowngrowthinthesoftwaresectorasinitiallyfeared.Forfurther[...]

ReadmoreNote(s):Worldwide;2009to2024;*ForecastReadmoreSource(s):GartnerEnterpriseapplicationsoftwaremarketrevenueworldwidefrom2017to2026(inbillionU.S.dollars)Globalenterpriseapplicationsoftwarerevenue2017-2026600500400478.5424304.9300273.4214.1212.12020193.620182001000172.1201720192021*2022*2025*2026*6Description:Thisstatisticshowstheglobalrevenueforenterpriseapplicationsoftwarefrom2017to2026.Thesourceestimatesthatglobalrevenueforenterpriseapplicationsoftwarewillreach479billionU.S.dollarsin2026.

ReadmoreNote(s):Worldwide;2017to2022;*Forecast

2019figurewascalculatedbySource(s):Gartner;basedondataprovidedbythesource.ReadmoreITmarketrevenueintheWorldfrom2023to2028,bysegment(inbillionU.S.Dollars)*ITmarketrevenuebysegmentintheWorld2023-2028ITServicesSoftwareDevices4,0003,5003,0002,500807.23858.06780.1753.29729.65738.94705.96698.82718.83659.01818.662,0001,5001,000500778.361,770.7720281,681.1120271,575.520261,470.7920251,363.8720241,241.27202307Description:Therevenueisforecasttoexperiencesignificantgrowthinallsegmentsin2028.Aspartofthepositivetrend,theindicatorreachesthemaximumvalueforallthreedifferentsegmentsattheendofthecomparisonperiod.ParticularlynoteworthyisthesegmentITServices,whichhasthehighestvalueof1.8trillionU.S.dollars.ReadmoreNote(s):Worldwide;2023to2028Source(s):Marketshareofleadingenterpriseresourceplanning(ERP)softwarecompaniesworldwidein2023LeadingglobalERPsoftwaremarketsharebycompany2023MicrosoftDynamics3655.1%SAPERP5.36%Workday6.96%SAP8.17%Others62.92%MicrosoftDynamics12.00%8Description:AsofSeptember2023,MicrosoftDynamicsdominatestheglobalenterpriseresourceplanning(ERP)softwaremarketwithashareofover11percentand29,000domains.Thissoftwareapplicationisacomprehensivebusinessmanagementofferingof?Microsoft?forsmallandmedium-sizedbusinessesthathelpscustomerstoupgradetheirlegacyERPsystemstoacloud-basedsolution.ReadmoreNote(s):Worldwide;2023Source(s):DatanyzeCHAPTER

02ITandsoftwaremarketRevenueoftheITservicesmarketinFrancefrom2019to2028(inbillionU.S.dollars)RevenueoftheITservicesindustryinFrance2019-20288070605072.7669.2264.8960.5256.5951.7247.0245.5241.2540403020100201920202021202220232024202520262027202810Description:TherevenueintheITservicesmarketinFrancewasforecasttocontinuouslyincreasebetween2024and2028byintotal16.2billionU.S.dollars(+28.63percent).Aftertheeighthconsecutiveincreasingyear,theindicatorisestimatedtoreach72.76billionU.S.dollarsandthereforeanewpeakin2028.ReadmoreNote(s):France;2019to2028Source(s):RevenueoftheITservicesmarketinFrancefrom2016to2027,bysegment(inbillionU.S.dollars)RevenueoftheITservicesindustryinFrance2016-2027,bysegmentBusinessProcessOutsourcingITConsulting&ImplementationITOutsourcingOtherITServices8070605040302010020162017201820192020202120222023202420252026202711Description:TherevenueintheITservicesmarketinFrancewasforecasttocontinuouslyincreasebetween2023and2027byintotal14billionU.S.dollars(+26.26percent).Therevenueisestimatedtoamountto67.29billionU.S.dollarsin2027,withtheITOutsourcingsegmentgeneratingthelargestshareofthemarket,at26.71billionU.S.dollars.ReadmoreNote(s):France;2016to2027Source(s):RevenueofthesoftwaremarketinFrancefrom2019to2028(inbillionU.S.dollars)RevenueofthesoftwareindustryinFrance2019-20282519.552018.8918.3217.7317.0416.8316.2815.7615.7815.56151050201920202021202220232024202520262027202812Description:TherevenueinthesoftwaremarketinFrancewasforecasttocontinuouslyincreasebetween2024and2028byintotal2.5billionU.S.dollars(+14.67percent).Afterthesixthconsecutiveincreasingyear,theindicatorisestimatedtoreach19.55billionU.S.dollarsandthereforeanewpeakin2028.ReadmoreNote(s):France;2019to2028Source(s):BusinesssoftwaremarketrevenueinFrancefrom2023to2028,bysegment(inmillionU.S.Dollars)Businesssoftwaremarketrevenue,bysegmentinFrance2023-2028EnterpriseSoftwareCustomerRelationshipManagementSoftware8,096.059,0008,465.087,782.558,0007,456.657,084.76,694.637,0006,0005,0004,0003,0002,0001,00002,845.152,637.162,450.362,280.272,103.361,933.6520232024202520262027202813Description:Overthelasttwoobservations,therevenueisforecasttosignificantlyincreaseinallsegments.Thetrendobservedfrom2023to2028remainsconsistentthroughouttheentireforecastperiod.Thereisacontinuousincreaseintheindicatoracrossallsegments.Notably,theEnterpriseSoftwaresegmentachievesthehighestvalueof8.5billionU.S.dollarsat2028.ReadmoreNote(s):France;2023to2028Source(s):RevenueoftheenterprisesoftwareindustryinFrance2016to2028,bysegment(inU.S.billiondollars)RevenueoftheenterprisesoftwareindustryinFrance2016-2028,bysegmentBusinessIntelligenceSoftwareeCommerceSoftwareOtherEnterpriseSoftwareContentManagementSoftwareEnterprisePerformanceManagementSoftwareSupplyChainManagementSoftwareCustomerRelationshipManagementSoftwareEnterpriseResourcePlanningSoftware9.08.07.06.05.04.03.02.01.00.0201620172018201920202021202220232024202520262027202814Description:TherevenueintheenterprisesoftwaresegmentofthesoftwaremarketinFrancewasforecasttocontinuouslyincreasebetween2023and2028byintotal1.8billionU.S.dollars(+26.45percent).Therevenueisestimatedtoamountto8.5billionU.S.dollarsin2028,withtheCustomerRelationshipManagementSoftwaresegmentgeneratingthelargestshareofthemarket,at2.85billionU.S.dollars.ReadmoreNote(s):France;2016to2028Source(s):RevenuechangeoftheenterprisesoftwareindustryinFrance2017to2028,bysegment(inU.S.billiondollars)RevenuechangeoftheenterprisesoftwareindustryinFrance2017-2028,bysegmentBusinessIntelligenceSoftwareeCommerceSoftwareOtherEnterpriseSoftwareContentManagementSoftwareEnterprisePerformanceManagementSoftwareSupplyChainManagementSoftwareCustomerRelationshipManagementSoftwareEnterpriseResourcePlanningSoftware100806040200-20-40-6020172018201920202021202220232024202520262027202815Description:TherevenueintheenterprisesoftwaresegmentofthesoftwaremarketinFranceisforecasttofluctuatewithinthenextyears.Thesegment'srevenueisestimatedtoamountto8.5billionU.S.dollarsin2028,withtheCustomerRelationshipManagementSoftwaresubsegmentexperiencingthehighestgrowth,atnearlyeightpercent.ReadmoreNote(s):France;2017to2028Source(s):RevenueoftheapplicationoutsourcingmarketinFrancefrom2019to2028(inmillionU.S.dollars)RevenueoftheapplicationoutsourcingindustryinFrance2019-20287,0006,0005,0004,0003,0002,0001,0000201920202021202220232024202520262027202816Description:Therevenueinthe'ApplicationOutsourcing'segmentoftheITservicesmarketinFrancewasforecasttocontinuouslyincreasebetween2024and2028byintotal210.5millionU.S.dollars(+3.77percent).Aftertheeighthconsecutiveincreasingyear,theindicatorisestimatedtoreach5.8billionU.S.dollarsandthereforeanewpeakin2028.ReadmoreNote(s):France;2019to2028Source(s):CHAPTER

03Cloud-basedandSaaSLeadingcloudinitiativesanticipatedbyEuropeanorganizationsfor2024LeadinganticipatedcloudinitiativesinEurope2024Shareofrespondents0%10%20%30%40%50%60%70%80%Optimizingexistinguseofcloud(costsavings)MigratingmoreworkloadstocloudProgressingonacloud-firststrategyMovingfromon-premisestoSaaSManagingsoftwarelicensesinthecloudExpandinguseofcontainers71%61%48%44%43%42%41%BetterfinancialreportingoncloudcostsAutomatedpoliciesforgovernanceImplementingCI/CDinthecloud38%31%29%ExpandinguseofpubliccloudlaaS/PaaSservicesExpandingpubliccloudsweuse21%EnablingITtobrokercloudservicesExpandinguseOfcloudmarketplacesExpandinguseofcloudMSPs13%11%10%18Description:Optimizingtheexistinguseofclouds(costsavings)andmigratingmoreworkloadstothecloudarethetopcloudinitiativesforEuropeanorganizationsin2024,ashighlightedby71percentofrespondents.Automatedmigratingworkloadstothecloudrankedsecond,with61percentofrespondentsconsideringthemakeypriorityfor2024.ReadmoreNote(s):Europe;2024;143respondents;Clouddecisionmakersandusers*;*Respondentsrepresententerprisesfromawidevarietyofindustries.

ReadmoreSource(s):FlexeraSoftwareCloudcomputingmarketsizeinEuropefrom2017to2028,bysegment(inbillionEUR)Europeancloudcomputingmarketsize2017-2028,bysegmentSoftwareasaServicePlatformasaServiceInfrastructureasaService2502001501005048.7458.2644.8951.6340.6545.3335.6630.3825.0526.3839.633.0919.4416.3514.4118.8112.589.31202883.5720279.79.9477.65202671.7120257.77.3365.58202458.8820235.615.7216.7848.4943.0820214.0334.0927.6323.2402017201820192020202219Description:Overthelasttwoobservations,therevenueisforecasttosignificantlyincreaseinallsegments.Thetrendobservedfrom2017to2028remainsconsistentthroughouttheentireforecastperiod.Thereisacontinuousincreaseintheindicatoracrossallsegments.Notably,theSoftwareasaServicesegmentachievesthehighestvalueof89.31billioneuroat2028.ReadmoreNote(s):Europe;2017to2028Source(s):TechnologyMarketInsightsRevenueofthepubliccloudmarketinFrancefrom2019to2028,bysegment(inmillioneuro)PubliccloudrevenueinFrance2019-2028,bysegmentSoftwareasaServicePlatformasaServiceInfrastructureasaService25,00020,00015,00010,0005,0000201920202021202220232024202520262027202820Description:Overthelasttwoobservations,therevenueisforecasttosignificantlyincreaseinallsegments.Thisreflectstheoveralltrendthroughouttheentireforecastperiodfrom2019to2028.Itisestimatedthattheindicatoriscontinuouslyrisinginallsegments.Inthisregard,theSoftwareasaServicesegmentachievesthehighestvalueof10.4billioneuroin2028.ReadmoreNote(s):France;2019to2028Source(s):TechnologyMarketInsightsRevenueofthecloudsecuritymarketinFrancefrom2019to2028(inmillionU.S.dollars)RevenueofthecloudsecurityindustryinFrance2019-202830025020015010050245.1183.09133.4796.85202569.84202450.38202335.92202229.87202118.61202015.492019020262027202821Description:Therevenueinthe'CloudSecurity'segmentofthecybersecuritymarketinFrancewasforecasttocontinuouslyincreasebetween2023and2028byintotal194.7millionU.S.dollars(+386.46percent).Aftertheninthconsecutiveincreasingyear,theindicatorisestimatedtoreach245.1millionU.S.dollarsandthereforeanewpeakin2028.Notably,therevenueofthe'CloudSecurity'segmentofthecybersecuritymarketwascontinuouslyincreasingoverthepastyears.

ReadmoreNote(s):France;2019to2028Source(s):PenetrationofcloudcomputingamongenterprisesinFrancein2023,byindustryCloudcomputingamongenterprisesinFrance2023,byindustryShareofenterprises10%

20%0%30%40%50%60%70%71%68%InformationandcommunicationtechnologymanufacturingRepairofcomputerandcommunicationequipmentSpecializedactivities,scientificandtechnicalRealestatebusiness45%45%Wholesalecommerce,carandmotorcyclebusinessandrepairEnergy,water,wastemanagementanddecontaminationSupportandadministrativeservicesManufacturing31%30%27%24%Construction20%19%16%16%TransportandstorageRetailcommerce,exceptcarandmotorcycleAccomodationandfoodservices22Description:ThisstatisticdisplaysthepenetrationofcloudcomputingamongenterprisesinFrancein2023,byindustry.Itrevealsthatover70percentofenterprisesintheinformationandcommunicationtechnologymanufacturingsectorboughtcloudcomputingservices.Inaddition,morethanone-fourthofenterprisesactiveinthesupportandadministrativeservicessectorpurchasedcloudcomputingservicesthatyear.

ReadmoreNote(s):France;2023;172,345respondents;companieswith10ormoreemployeesSource(s):InseeTypesofservicessubscribedtobycompaniespayingforcloudcomputinginFrancein2023ServicessubscribedtobycompaniespayingforcloudcomputinginFrance2023Shareofenterprises30%

40%0%10%20%50%60%58%70%68%80%90%86%100%E-mailsFilestorage75%OfficesoftwareSecuritysoftwareAccountingsoftware54%Databaseshosting42%EnterpriseResourcePlanningsoftwareComputingpower33%31%28%26%CustomerRelationshipManagementDevelopmentsoftware23Description:ThisstatisticdisplaysthetypesofservicessubscribedtobycompaniespayingforcloudcomputinginFrancein2023.Thatyear,around86percentofcompaniespayingforcloudcomputingserviceshadsubscribedtoanemailservice.Inaddition,morethanthree-quartersofcompanieswith10ormoreemployeesbasedinFranceandpayingforcloudcomputingservicesuseditforfilestorage,while30percentusedcloudcomputingforcustomerrelationshipmanagement.

ReadmoreNote(s):France;2023;46,118respondents;enterpriseswith10ormoreemployees

thatboughtcloudcomputingservicesSource(s):InseeTypesofservicessubscribedtobycompaniespayingforcloudcomputinginFrancein2023,bycompanysizeServicessubscribedtobycompaniespayingforcloudcomputingbysizeinFrance2023Shareofenterprises50to249people

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50%250ormore10%10to19people60%0%70%80%90%100%91%90%88%E-mailsFilestorage82%79%73%75%76%81%Officesoftware71%68%64%75%Securitysoftware67%55%53%56%55%56%Accountingsoftware52%52%Databaseshosting42%44%42%39%37%EnterpriseResourcePlanningsoftwareComputingpower34%29%42%32%31%29%48%49%CustomerRelationshipManagementDevelopmentsoftware35%25%23%31%25%19%24Description:ThisstatisticdisplaysthetypesofservicessubscribedtobycompaniespayingforcloudcomputinginFrancein2023,bycompanysize.Thatyear,around90percentofcompaniesbetween50and249peoplebasedinFranceandpayingforcloudcomputingservicesuseditforemailservices.ReadmoreNote(s):France;2023;46,118respondents;companieswith10ormoreemployeesthatboughtcloudcomputingservices.Source(s):Eurostat;InseeCHAPTER

04CustomerRelationshipManagementRevenueofthecustomerrelationshipmanagementsoftwaremarketinFrancefrom2019to2028(inmillionU.S.dollars)RevenueoftheCRMsoftwareindustryinFrance2019-20283,0002,5002,0001,5001,0005000201920202021202220232024202520262027202826Description:Therevenueinthe'CustomerRelationshipManagementSoftware'segmentofthesoftwaremarketinFrancewasforecasttocontinuouslyincreasebetween2024and2028byintotal741.8millionU.S.dollars(+35.27percent).Afterthesixthconsecutiveincreasingyear,theindicatorisestimatedtoreach2.8billionU.S.dollarsandthereforeanewpeakin2028.ReadmoreNote(s):France;2019to2028Source(s):Industriesrankedbycloud-hostedcustomerrelationshipmanagement(CRM)systempenetrationinFrancein2023Customerrelationshipmanagement(CRM)softwareusageinFrance2023,byindustryShareofenterprises0%10%20%30%40%50%60%58%70%InformationandcommunicationtechnologyRepairofcomputerandcommunicationequipmentRetailcommerce,exceptcarandmotorcycleWholesalecommerce,carandmotorcyclebusinessandrepairSupportandadministrativeservicesSpecializedactivities,scientificandtechnicalEnergy,water,wastemanagementanddecontaminationManufacturing55%35%32%28%28%27%25%Realestatebusiness21%AccomodationandfoodservicesTransportandstorage17%16%Construction10%Total28%27Description:In2023,anaverageof28enterprisesoutofahundredusedacloud-hostedcustomerrelationshipmanagement(CRM)softwaresystem.Whilethiswasthecaseamongnearly60percentoftheenterprisesintheinformationandcommunicationsectorinFrance,only10percentofcompaniesoftheconstructionindustryusedsuchasystemthansameyear.ReadmoreNote(s):France;2023;46,118respondents;enterprisesemploying10stafformorethatboughtcloudcomputingservices.Source(s):InseeShareofenterprisesusingacloud-hostedcustomerrelationshipmanagement(CRM)softwareinFrancein2023,bycompanysizeCustomerrelationshipmanagement(CRM)softwareusageinFrance2023,bycompanysize50%40%30%20%10%0%48%35%28%25%23%10-19employees20-49employees50-249employeesCompanysize250employeesormoreWhole28Description:Thisstatisticpresentsthepenetrationofcloud-hostedcustomerrelationshipmanagement(CRM)softwareamongenterprisesinFrancein2023,bycompanysize.Whileonly23percentofcompaniesemploying10to19staffusedcloud-hostedCRMsoftwarein2023,nearlyhalfofenterprisesof250employeesormoreusedaCRMsoftwareinFrancethatyear.ReadmoreNote(s):France;2023;46,118respondents;enterprisesemploying10stafformorewhoboughtcloudcomputingservices.;*n(10-19employees):46,118;n(lessthan20employees):19,389;n(20-49employees):14,208;n(50-249employees):[...]

ReadmoreSource(s):InseeSalesoftheCustomerRelationshipManagement(CRM)outsourcingsectorinFrancebetween2017and2022(inbillioneuros)RevenueoftheCRMoutsourcingmarketinFrance2017-20224.03.443.53.343.022.933.02.52.01.51.00.50.02.762.5720172018201920202021202229Description:TheturnoveroftheCustomerRelationshipManagement(CRM)outsourcingsectorinFrancehasbeenslowlyyetconstantlyincreasingbetween2017and2022.ThevalueoftheFrenchCRMoutsourcingmarketreachedoverthreebillioneurosin2020.In2022,itincreasedto3.44billioneuros,whichcorrespondstothreepercentgrowthincomparisontothepreviousyear.ReadmoreNote(s):France;2017to2022Source(s):SP2CTurnoverofthemaincompaniesofthecustomerrelationshipmanagement(CRM)outsourcingsectorinFrancein2022(inmillioneuros)SalesofthemainoutsourcersoftheCRMsectorinFrance2022Turnoverinmillioneuros0100200300400500600WebhelpFranceMajorel508.56477.49Konecta364.93362.23349.79IntelciaGroupFoundeverTeleperformanceArmatis313.12181.91BlueLink70.6OutsourciaEuroCMFrance37.6130.230Description:Thisstatisticshowstheturnoverofthemaincompaniesofthecustomerrelationshipmanagement(CRM)outsourcingmarketinFrancein2022.In2022,theturnoveroftheFrenchcompanyWebhelpexceeded508millioneuros,becomingthelargestcompanyinthecustomerrelationshipmanagementoutsourcingmarketinFrancethatyear.ReadmoreNote(s):France;2022Source(s):SP2CCHAPTER

05EnterpriseResourcePlanningRevenueoftheenterpriseresourceplanningsoftwaremarketinFrancefrom2019to2028(inmillionU.S.dollars)RevenueoftheERPsoftwareindustryinFrance2019-20281,6001,4001,2001,0008006004002000201920202021202220232024202520262027202832Description:Therevenueinthe'EnterpriseResourcePlanningSoftware'segmentofthesoftwaremarketinFrancewasforecasttocontinuouslyincreasebetween2024and2028byintotal156.3millionU.S.dollars(+12.21percent).Afterthesixthconsecutiveincreasingyear,theindicatorisestimatedtoreach1.4billionU.S.dollarsandthereforeanewpeakin2028.ReadmoreNote(s):France;2019to2028Source(s):Industriesrankedbycloud-hostedenterpriseresourceplanningsoftwarepenetrationinFrancein2023Cloud-hostedenterpriseresourceplanningsoftwareusageinFrance2023,byindustryShareofenterprises5%

10%0%15%20%25%30%35%40%39%45%Wholesalecommerce,carandmotorcyclebusinessandrepairInformationandcommunicationtechnologyComputerandcommuncationequipmentrepairManufacturing41%37%36%Specializedactivities,scientificandtechnicalTransportandstorage34%34%Energy,water,wastemanagementan