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國家開放大學本科《管理英語4》一平臺機考真題及答案第九套說明:整理于2024年7月30日;適用于國家開放大學本科學員一平臺期末機考考試;前5個題相同則整套相同。第一部分、試題原題第一大題、交際用語(單選題)本大題共包含5小題,每小題2分,共計10分。閱讀對話,從A、B、C三個選項中選擇一個能填入空白處的最佳選項。1.―Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?―___________________.A.That’sagoodideaB.No,IalreadyhaveplansC.I’dloveto,butI’mbusythisweek2.―Youhavetobelieveinyourself.Nooneelsewill,ifyoudon’t.―______.Confidenceisreallyimportant.A.I’snotmycupofteaB.Idon’tthinksoC.Icouldn’tagreemore3.―DoyoumindifIusevoucherstospendinarestaurant?―___________________.A.Yes,pleaseB.Notatall.GoaheadC.No,thankyou4.―Sorryforbeinglate.Ishouldhavecalledyouearlier.―________.I’vejustarrived.A.That’snotroubleB.YouarewelcomeC.That’sallright5.―Iwantedtotalktoyouabouthowtomotivateourstaffinthebusinessintelligenceteam.―___________________.A.ThanksforyourcomplimentB.That’swhyweneedtoencouragethemC.That’salsowhatIamconcernedabout第二大題、詞匯與結構(單選題)本大題共包含15小題,每小題2分,共計30分。閱讀句子,從A、B、C三個選項中選擇一個能填入空白處的最佳選項。1.Ithinktheprimary_________factoristhere’sbeensomuchabsencelately.A.contributingB.developingC.increasing2.―Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown.―Whichofthefollowingwordscanreplacetheaboveunderlinedword?A.currentlyB.jointlyC.simply3.Menandwomenintheteamareinterestedindifferentthings,weshouldavoid_________themsomethingtheydon’twant.A.giveB.givingC.Beingableto4.Untilastrategicplanis_________.ithasnorealvalue.A.putintoeffectB.putintouseC.putintoproduction5.Allofthetablesandchairs_________away.A.hadstoredB.hadbeenstoredC.stored6.ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom_________onthemanagerofyourlocalWendy’srestaurant.A.theseB.thoseC.which7.Learningnewthingshasalwaysbeenagreat_________forme.A.motivatorB.movementC.motor8.Please_________yourhandifyouhaveanyquestionatall.A.raiseB.riseC.arise9.Tobe_________,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebasisoffeedbackaswellasofsettingfuturegoals.A.effectivelyB.effectiveC.effect10.Thescientistsarestill_________inventingnewmethodsofreachingouterspace.A.workingwithB.workingonC.workingfor11.Whatcanwe_________him?A.expectinB.expectfromC.expecton12.Sometimes,membersofteams_________obstaclesbyfocusingonsolelytheirownpursuitsandgoals.A.createB.createsC.creating13.Ithinkabigpartofitis_________weknowhowtohavefunonthejob.A.thatB.whichC.why14.It’saboutasuccessfulbusinessman’smanagementexperience,_________?A.isthatB.isitC.isn’tit15._________onthehilltop,youcouldenjoythesceneryofthecitybathedinthesun.A.StandingB.StandC.Stood第三大題、閱讀理解(單選題)(本大題共包含5小題,每小題4分,共計20分。閱讀短文,從A、B、C三個選項中選擇一個正確答案。)1.WorkingforGoogleisadreamofmany,notjustbecauseofwhatthiscompanyhasachievedinthelast15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,youmightwonderhowGooglemaintainsamotivatingworkexperiencethroughoutitsentirecompany.WorkingforGooglecomeswithperksthatmostotherorganizationscan’tprovide-bowlingalleys,freehaircuts,gymmemberships,andshuttlestoandfromwork.Thecompany’ssecrettosuccessisputtingthesameamountoftimeandeffortintokeepingemployeeshappyasitdoesintoinnovatingproducts.Backwhenthecompanywasjustastart-up,co-foundersLarryPageandSergeyBrinhadthegoalofmakingGoogleaplacethemosttalentedpeoplewantedtoworkat.Theirideawassimple:creatingaworkculturethatkeepsemployeeshappywillmotivatethemtodotheirbestandwillkeepthemloyaltothecompany.“It’slessabouttheaspirationtobeNo.1intheworld,andmorethatwewantouremployeesandfutureonestoloveithere,becausethat’swhat’sgoingtomakeussuccessful,”saidKarenMay,theVicePresidentofpeopledevelopmentatGoogle.Googlealsomakesitsemployeeswanttoworkbecausemanagersprovidetasksthatareinspiringandchallenging.EveryemployeeatGooglehastheopportunitytospend20%ofhisorherworkingtimeonaprojecttheychoose.Thisfreedomtakesemployeesoutoftheirroutineandawayfromthemundanetasksthatoftenmakeworkersfeeluninspiredabouttheirjobs.Lastly,Googleshowseachemployeejusthowimportantheorsheistothecompany.Eachemployee,regardlessofherspotonthetotempole,hasaninfluenceonhowGoogleperforms.“Ifyouvaluepeople,andcareaboutthemaswholepeople,onethingyoudoisgivingthemavoice,andyoureallylisten,”Maysaid.GoogledoesjustthatbyhostingemployeeforumseveryFriday,wheretheydiscussthe20most-askedquestions.Employeeshaveaccesstoallcompanyinformation,addingasenseoftrust,andemployeesandleadersworktogethertosolveproblems.特別提醒:本題共5個小題,需要拉動答題框右邊的滾動條使5個試題顯示出來做答?。單選題]◆HowwouldyoudescribeGoogle?A.Medium-sizedinternationalcompany.B.Largeglobalenterprises.C.LargeChinesecompany.[單選題]◆WhichofthefollowingbelongstothemethodsthatGooglemotivatesitsemployees?A.Providinghaircutsatadiscountedprice.B.Shuttlingthefoundersbetweenhomeandoffice.C.Offeringentertainingequipmentintheworkplace.[單選題]◆WhofoundedGoogle?A.LarryPageandSergeyBrin.B.KarenMayandLarryPage.C.SergeyBrinandKarenMay.[單選題]◆Whatcanwelearnfromthispassage?A.Googleemployeesdon’twanttoworkbecausethetasksareboring.B.Googleemployeeshavenochancetoworkontheprojecttheychoose.C.Googleemployeeshavethechancetogetawayfrommundaneerrands.[單選題]◆WhatisGoogle’ssecrettosuccess?A.Innovatinghi-techproducts.B.Payinghighsalariestotheemployeesandpracticingstrictmanagement.C.Valuingthehappinessofitsemployeesaswellasinnovatinggoodproducts第四大題、閱讀理解(判斷題)(本大題共包含5小題,每小題4分,共計20分。閱讀短文,判斷句子正誤,正確選“T”,錯誤選“F”。)1.CommunicationFailureThemeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we’regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we’regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.?Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.?Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.?Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.特別提醒:本題共5個小題,需要拉動答題框右邊的滾動條使5個試題顯示出來做答??![判斷題]◆Communicationchaindoesnotinvolveconfirmationofreceivingmessages.[判斷題]◆Ifdemandisdecreasing,allocativecommunicationfailurewillresultinoverstockingandunderstaffing.[判斷題]◆Increasingcustomercomplaintsisoneofthesymptomsofexecutivefailure.[判斷題]◆Humanfailurehappenswhentwodepartmentsdonotcommunicateeffectively.[判斷題]◆Thecommunicationchainiscompletelydifferentindailylifeasinabusiness.第五大題、寫作(問答題)(寫作題大題共計20分。根據(jù)要求,完成一篇作文。)1.Writeapassageofatleast100wordsaccordingtothetitleandthefollowingrequirements.題目:HowtoCommunicateEffectively主要內容:(1)Theimportanceofeffectivecommunication.(2)Howtocommunicatewithpeopleeffectively.第二部分、試題及答案第一大題、交際用語(單選題)本大題共包含5小題,每小題2分,共計10分。閱讀對話,從A、B、C三個選項中選擇一個能填入空白處的最佳選項。1.―Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?(紅色字體為本題正確答案選項)―___________________.A.That’sagoodideaB.No,IalreadyhaveplansC.I’dloveto,butI’mbusythisweek2.―Youhavetobelieveinyourself.Nooneelsewill,ifyoudon’t.(紅色字體為本題正確答案選項)―______.Confidenceisreallyimportant.A.I’snotmycupofteaB.Idon’tthinksoC.Icouldn’tagreemore3.―DoyoumindifIusevoucherstospendinarestaurant?(紅色字體為本題正確答案選項)―___________________.A.Yes,pleaseB.Notatall.GoaheadC.No,thankyou4.―Sorryforbeinglate.Ishouldhavecalledyouearlier.(紅色字體為本題正確答案選項)―________.I’vejustarrived.A.That’snotroubleB.YouarewelcomeC.That’sallright5.―Iwantedtotalktoyouabouthowtomotivateourstaffinthebusinessintelligenceteam.(紅色字體為本題正確答案選項)―___________________.A.ThanksforyourcomplimentB.That’swhyweneedtoencouragethemC.That’salsowhatIamconcernedabout第二大題、詞匯與結構(單選題)本大題共包含15小題,每小題2分,共計30分。閱讀句子,從A、B、C三個選項中選擇一個能填入空白處的最佳選項。1.Ithinktheprimary_________factoristhere’sbeensomuchabsencelately.(紅色字體為本題正確答案選項)A.contributingB.developingC.increasing2.―Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown.(紅色字體為本題正確答案選項)―Whichofthefollowingwordscanreplacetheaboveunderlinedword?A.currentlyB.jointlyC.simply3.Menandwomenintheteamareinterestedindifferentthings,weshouldavoid_________themsomethingtheydon’twant.(紅色字體為本題正確答案選項)A.giveB.givingC.Beingableto4.Untilastrategicplanis_________.ithasnorealvalue.(紅色字體為本題正確答案選項)A.putintoeffectB.putintouseC.putintoproduction5.Allofthetablesandchairs_________away.(紅色字體為本題正確答案選項)A.hadstoredB.hadbeenstoredC.stored6.ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom_________onthemanagerofyourlocalWendy’srestaurant.(紅色字體為本題正確答案選項)A.theseB.thoseC.which7.Learningnewthingshasalwaysbeenagreat_________forme.(紅色字體為本題正確答案選項)A.motivatorB.movementC.motor8.Please_________yourhandifyouhaveanyquestionatall.(紅色字體為本題正確答案選項)A.raiseB.riseC.arise9.Tobe_________,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebasisoffeedbackaswellasofsettingfuturegoals.(紅色字體為本題正確答案選項)A.effectivelyB.effectiveC.effect10.Thescientistsarestill_________inventingnewmethodsofreachingouterspace.(紅色字體為本題正確答案選項)A.workingwithB.workingonC.workingfor11.Whatcanwe_________him?(紅色字體為本題正確答案選項)A.expectinB.expectfromC.expecton12.Sometimes,membersofteams_________obstaclesbyfocusingonsolelytheirownpursuitsandgoals.(紅色字體為本題正確答案選項)A.createB.createsC.creating13.Ithinkabigpartofitis_________weknowhowtohavefunonthejob.(紅色字體為本題正確答案選項)A.thatB.whichC.why14.It’saboutasuccessfulbusinessman’smanagementexperience,_________?(紅色字體為本題正確答案選項)A.isthatB.isitC.isn’tit15._________onthehilltop,youcouldenjoythesceneryofthecitybathedinthesun.(紅色字體為本題正確答案選項)A.StandingB.StandC.Stood第三大題、閱讀理解(單選題)(本大題共包含5小題,每小題4分,共計20分。閱讀短文,從A、B、C三個選項中選擇一個正確答案。)1.WorkingforGoogleisadreamofmany,notjustbecauseofwhatthiscompanyhasachievedinthelast15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,youmightwonderhowGooglemaintainsamotivatingworkexperiencethroughoutitsentirecompany.WorkingforGooglecomeswithperksthatmostotherorganizationscan’tprovide-bowlingalleys,freehaircuts,gymmemberships,andshuttlestoandfromwork.Thecompany’ssecrettosuccessisputtingthesameamountoftimeandeffortintokeepingemployeeshappyasitdoesintoinnovatingproducts.Backwhenthecompanywasjustastart-up,co-foundersLarryPageandSergeyBrinhadthegoalofmakingGoogleaplacethemosttalentedpeoplewantedtoworkat.Theirideawassimple:creatingaworkculturethatkeepsemployeeshappywillmotivatethemtodotheirbestandwillkeepthemloyaltothecompany.“It’slessabouttheaspirationtobeNo.1intheworld,andmorethatwewantouremployeesandfutureonestoloveithere,becausethat’swhat’sgoingtomakeussuccessful,”saidKarenMay,theVicePresidentofpeopledevelopmentatGoogle.Googlealsomakesitsemployeeswanttoworkbecausemanagersprovidetasksthatareinspiringandchallenging.EveryemployeeatGooglehastheopportunitytospend20%ofhisorherworkingtimeonaprojecttheychoose.Thisfreedomtakesemployeesoutoftheirroutineandawayfromthemundanetasksthatoftenmakeworkersfeeluninspiredabouttheirjobs.Lastly,Googleshowseachemployeejusthowimportantheorsheistothecompany.Eachemployee,regardlessofherspotonthetotempole,hasaninfluenceonhowGoogleperforms.“Ifyouvaluepeople,andcareaboutthemaswholepeople,onethingyoudoisgivingthemavoice,andyoureallylisten,”Maysaid.GoogledoesjustthatbyhostingemployeeforumseveryFriday,wheretheydiscussthe20most-askedquestions.Employeeshaveaccesstoallcompanyinformation,addingasenseoftrust,andemployeesandleadersworktogethertosolveproblems.特別提醒:本題共5個小題,需要拉動答題框右邊的滾動條使5個試題顯示出來做答?。單選題]◆HowwouldyoudescribeGoogle?(紅色字體為本題正確答案選項)A.Medium-sizedinternationalcompany.B.Largeglobalenterprises.C.LargeChinesecompany.[單選題]◆WhichofthefollowingbelongstothemethodsthatGooglemotivatesitsemployees?(紅色字體為本題正確答案選項)A.Providinghaircutsatadiscountedprice.B.Shuttlingthefoundersbetweenhomeandoffice.C.Offeringentertainingequipmentintheworkplace.[單選題]◆WhofoundedGoogle?(紅色字體為本題正確答案選項)A.LarryPageandSergeyBrin.B.KarenMayandLarryPage.C.SergeyBrinandKarenMay.[單選題]◆Whatcanwelearnfromthispassage?(紅色字體為本題正確答案選項)A.Googleemployeesdon’twanttoworkbecausethetasksareboring.B.Googleemployeeshavenochancetoworkontheprojecttheychoose.C.Googleemployeeshavethechancetogetawayfrommundaneerrands.[單選題]◆WhatisGoogle’ssecrettosuccess?(紅色字體為本題正確答案選項)A.Innovatinghi-techproducts.B.Payinghighsalariestotheemployeesandpracticingstrictmanagement.C.Valuingthehappinessofitsemployeesaswellasinnovatinggoodproducts第四大題、閱讀理解(判斷題)(本大題共包含5小題,每小題4分,共計20分。閱讀短文,判斷句子正誤,正確選“T”,錯誤選“F”。)1.CommunicationFailureThemeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we’regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we’regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.?Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.?Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.?Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.特別提醒:本題共5個小題,需要拉動答題框右邊的滾動條使5個試題顯示出來做答??![判斷題]◆Communicationchaindoesnotinvolveconfirmationofreceivingmessages.(紅色字體為本題正確答案選項)[答案]F[判斷題]◆Ifdemandisdecreasing,allocativecommunicationfailurewillresultinoverstockingandunderstaffing.(紅色字體為本題正確答案選項)[答案]T[判斷題]◆Increasingcustomercomplaintsisoneofthesymptomsofexecutivefailure.(紅色字體為本題正確答案選項)[答案]T[判斷題]◆Humanfailurehappenswhentwodepartmentsdonotcommunicateeffectively.(紅色字體為本題正確答案選項)[答案]T[判斷題]◆Thecommunicationchainiscompletelydifferentindailylifeasinabusiness.(紅色字體為本題正確答案選項)[答案]F第五大題、寫作(問答題)(寫作題大題共計20分。根據(jù)要求,完成一篇作文。)1.Writeapassageofatleast100wordsaccordingtothetitleandthefollowingrequirements.題目:HowtoCommunicateEffectively主要內容:(1)Theimportanceofeffectivecommunication.(2)Howtocommunicatewithpeopleeffectively.標準答案一:HowtoCommunicateEffectivelyCommunicationplaysasignificantroleinourdailylife,especiallyinmodernsociety.Sincewegetalongwithotherpeopleineveryfield,wemustlearnhowtocommunicatewithpeopleeffectively.Effectivecommunicationshouldbeplannedcarefully.First,speakslowlyandbrieflyinordertomakeourselvesunderstoodcompletely.Second,expressourselvesinall
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