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Deloitte.
Deloitte2024CxO
SustainabilityReport
Signsofashiftinbusinessclimateaction
5
MAKINGANIMPACTTHATMATTERS
September2024
AletterfromJenniferSteinmann
ThisisthethirdconsecutiveyearDeloittehassurveyedglobalCxOsontheirsustainabilityandclimatechangeefforts,andweseeearlybutcriticalindicatorsthatexecutivesarerealizing
theprofoundbusinessopportunityinthetransitiontoalow-emissionsfuture.
Reachingnet-zerowilltransformnearlyeveryaspectofthe
globaleconomy,andthespeedandscaleofthat
transformationhasacceleratedinrecentyears(eventhoughitremainslessthanwhatisneededtoavertsomeoftheworst
impactsofclimatechange1).Executivesarerealizingthat
transformationfirsthand.Manycompaniesseedirectfinancial
andbusinessbenefitsfromtheirclimateactions.Mostsee
companygrowthandclimateactiongoinghand-in-hand.Manysaytheyareputtingsustainabilityattheheartoftheirbusinessstrategy,andtheirsustainabilityinvestmentsareincreasing.
Wemaybeenteringanewphaseincorporateclimateaction,onewheresustainabilitystrategygoesbeyondafocuson
compliance,riskmanagement,andstakeholder
responsiveness.Instead,sustainabilityisincreasinglyservingasanenginefornewvaluecreation,acompetitivedifferentiator,andadriverofinnovationandtransformation.Weseethis
mostclearlyamongthecompaniesembracingasetof“needle-movingactions”tohelpdriveimpactinsideandoutsidetheir
organizations—evidencethataproactive,holisticapproachtosustainabilitycanleadtobusinessvalue.
Buttoday’sleadingcompaniesalonecan’tcreatethe
sustainablefutureweneed.Toreachcriticalmassand
Jennifer
Steinmann
DeloitteGlobalSustainability
BusinessLeader
acceleratethepaceofthetransition,themanycompaniesinthe“moderatemiddle”—thosetakingjustafewhigh-impactactions—willneedtoextendthebreadthanddepthoftheirefforts.Thegoodnewsisthattheseorganizationsareprimedforaction.Deloitte’s2024surveyshowsthattheyseethe
currentandpotentialfutureimpactsofclimatechangeontheirbusinessesandhavealreadybegunthesustainabilityjourneyinimportantways.Thismiddlegrouprepresentsa
sleepinggiant;ifitawakens,goingfrommoderateto
mobilized,itcouldcreateatruetippingpointincorporateclimateactionandcatalyzerapidadvances.
Eachorganization’ssustainabilityjourneyisunique…and
sometimeslessthanstraightforward.However,weseethatthededicationofbusinessleaderstothiseffortisstrongerthanever.Thetransitionfromawarenesstoaction
underscoresadeeperunderstandingofthelastingbenefitsofinvestmentinsustainability,notonlyfortheenvironmentbutalsoforlong-termbusinessresilienceandgrowth.
1UNEP,
EmissionsGapReport2023
,November2023.
1UNFCCCSecretariat,
Technicaldialogueofthefirstglobalstocktake.Synthesisreportbytheco-facilitatorsonthetechnicaldialogue
,UnitedNationsClimateChange,September2023
?2024.Forinformation,contactDeloitteGlobal.Deloitte2024CxOSustainabilityReport|2
TableofContents
Pages
1.Executivesummary4–5
2.Strategicprioritiesandchallenges6–12
3.Outlookandactions13–17
4.The“moderatemiddle”18–21
5.Recommendations:Frommoderatetomobilized22–23
6.Methodology24
7.Contacts25
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?2024.Forinformation,contactDeloitteGlobal.Deloitte2024CxOSustainabilityReport
Executivesummary(1of2)
Deloitte's2024CxOSustainabilityReport,surveyingover2,100executivesacross27countriesontheirviewsandstrategiesrelatedtosustainabilityandclimatechange,marksapotentialseachangeinwhatbenefitsandopportunitiescompaniesseefromtheiractionsandunderscoresthestayingpowerof
sustainabilityonthebusinessagenda.
Contrarytosomeheadlines,oursurveyindicatesthereisno
retreatfromsustainabilityactionbybusinesses.Instead,thereisanotableincreaseininvestmentinsustainabilityefforts,
andearlybutimportantsignsthatclimateactionismovingtotheheartofmanycompanies’overallbusinessstrategies.
?Climatechangecontinuestobeoneofthetopthree
prioritiesforCxOs,surpassingpoliticaluncertainty,supplychainchallenges,andtalentcompetition.
?GlobalCxOsareprioritizingandincreasinginvestmentsinsustainability,with85%reportinganincreasein
investments,upfrom75%lastyear.
?CxOsanticipatethatclimatechangewillsignificantlyimpacttheircompanies'strategiesandoperationsoverthenext
threeyears,with70%expectingahighorveryhighimpact,upfrom61%lastyear.Nearlyhalf(45%)saytheyare
transformingtheirbusinessmodeltoaddressclimatechangeandsustainabilityinawaythatiscentraltotheorganization’sstrategy.
Companiesarebeginningtorealizethebusinesspotentialtodrivevaluecreationintheshifttoalow-emissionseconomy.MoreCxOsarecitingsustainabilityasadriverofnew
products,businessmodels,andvaluecreationoverall,ratherthanacomplianceorbrand-buildingexercise.
?Executivesseefewtrade-offsbetweenbusinesssuccessandclimateaction.92%ofCxOsbelievetheircompanycangrowwhilereducinggreenhousegasemissions,and90%believetheworldcanachieveeconomicgrowthwhilereaching
climatechangegoals.
?ThisyearsawmoreCxOscitingdirectenvironmentalandbusinessimpactsratherthanlesstangiblebenefits.
Customerloyalty,supplychainefficiency,andoperatingmarginswereseenmoreoftenthanthingslikeimprovedbrandrecognitionandreputation.
?ThemostanticipatedbenefitofclimateactionCxOsexpecttoseeoverthenextfiveyearsisininnovationaround
offeringsand/oroperations.
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?2024.Forinformation,contactDeloitteGlobal.Deloitte2024CxOSustainabilityReport
Executivesummary(2of2)
Climateactionisanengineforinnovation.Whiletheneed
forinnovationandtechnologyinvestmentmightbeseenas
competingprioritiestoclimateaction,inreality,theyare
crucialdriversofsustainabilityefforts,enablingbusinessesto
developsolutionsthatshowcasethepotentialfornew
productsandservicesthatofferbothenvironmentalandbusinessbenefits.
?Innovation[includingArtificialIntelligence(AI)]ranksaheadofclimatechangeasthenumberonemostpressing
challengeforCxOsoverthenextyear,with38%listingitintheirtopthree.
?50%ofCxOshavealreadybegunimplementingtechnologysolutionstohelpachieveclimateorenvironmentalgoals,
withanother42%expectingtointhenexttwoyears.Morethanhalfofthosewhoarealreadyleveragingtechnology
saytheyareusingittodevelopmoresustainableproductsandservices.
?Amongleadingorganizations,85%aredevelopingnew
climate-friendlyproductsorservices,emphasizingthelinkbetweeninnovationandclimateaction.
Sustainabilityisanenduringpartofthebusinessagenda,but“holdingtheline”isn’tsufficient.Thelandscapeofclimate
actionamongbusinessesishighlyuneven.Whileleadingcompaniesaredrivingchangeinsideandoutsidetheir
organizations,anevengreaternumberhavetakenfewifany
?Despiterecognizingtheloomingimpactofclimatechangeontheiroperationsandstrategy,thereisstillasignificantportion(27%)oforganizationsthathavetakenminimalorno“needle-movingactions.”
Themajorityofcompaniesthatweresurveyedareneitherleadersnorlaggards,buthaveacriticalopportunitytodrivebroaderanddeeperaction.This“moderatemiddle”grouprepresentsasleepinggiant;ifitawakens,itcouldtipthe
balanceofcorporateclimateactionanddriverapidchange.
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?Morethanhalfoforganizations(56%)arefocusingontwotothreeneedle-movingactions.Manyofthese
organizationsfallintotwocategories:thosethatare
pursuingthebusinessofsustainability—servingthe
emerginggreeneconomy—andthosefocusedonbecomingasustainablebusiness—addressingtheirown
environmentalfootprintandinfluencingthebroaderecosystem,fromsupplychainstosociety.
Thisreportprovidesaviewofthecurrentclimateaction
landscapeamongCxOsgloballyandexploresthelatent
potentialofthatmiddlecohort:whatactionsthey’realreadytaking,whatbarrierstheyface,andwhatlessonstheycan
applyfromleadingcompaniesthataremodelingwhata
holisticapproachtosustainabilitymightlookliketocatalyzebroaderanddeeperactionwithintheirorganizationsto
unlockvalue.
ofthemost-impactfulactions.Astheworldmovestowardanet-zeroeconomy,their“go-slow”approachrisksleaving
thematacompetitivedisadvantage.
|5
?2024.Forinformation,contactDeloitteGlobal.Deloitte2024CxOSustainabilityReport
Strategic
priorities
andchallenges
“Theevolutionforushasbeen
“Ihavethecommitmenttointegratesustainability,financeand
business.Thesethreethingshavetobefullyintegrated.Iftheyarenotintegrated,youwillnotbuildacompetitiveadvantageandwillhavealotoffrustrationanddilemmaswithintheorganization.”
–JuvencioMaeztu,DeputyCEO,ManagementBoardMemberandCFO,IngkaGroup(IKEA)
goingfrombeingquiteoperationallyfocusedandquitefocusedonenergyasabigproblemtosolve,toexpandingourstrategytoalsolookatGoogleasan
informationandaninnovationcompanyandseeingthemajoropportunitywehavetounlockthepowerofourtechnologytoenablebusinesses,policymakers,individualstoachievetheir
sustainabilitygoalsandobjectives.”
–KateBrandt,ChiefSustainabilityOfficer,Google
“Sustainabilityispartofourcorevaluesandoverallstrategy.Andoureffortsgobeyonddecarbonization,toalsoincludeourTackleHungerprogram,employeesafetyandoverallwellness.”
–JohnFerguson,PresidentandChiefExecutiveOfficer,Purolator
“Thereareplentyofchallengesanddistractionsthatcanservetoslowusdown,howeverourambitionandcommitmentsremain
strong,aswehavemadesustainabilityacorepartofourbusinessstrategy.AndithelpstohaveourExecutiveChairmanandCEO
fullycommittedtothissustainabilityeffort.”
–RandyHuffmanPh.D.,ChiefFoodSafetyandSustainabilityOfficer,MapleLeafFoods
“IntermsofESGimpact,wecontinuetoseestrongemphasisfromourcustomers–eventothe
pointofrequestinggreaterESGsupportandservicesfromus.Wedon’tseethatlettingupany
timesoon.Peoplearenotbackingoffcommitments,butareexpectingustohavemoredetailed
accountabilityandcontinuetocommunicatehowwe'resupportingourcustomers’commitments.”
–MaryJacques,ExecutiveDirector,GlobalESGandRegulatoryCompliance,Lenovo
?2024.Forinformation,contactDeloitteGlobal.Deloitte2024CxOSustainabilityReport|6
Innovation(includingartificialintelligence(AI)anddigital)
37%
34%
33%
32%
38%
38%
Changingregulatory
Competitionfortalent/talentpipelinechallenges
Politicaluncertainty/geopolitics
Climatechangeremainsatoppriorityandinvestmentisincreasing
Whatdoesyourorganizationseeasthemostpressingissuestofocusonoverthenextyear?(ranknineoptionsinorderofimportance)
Howhaveyoursustainabilityinvestmentschangedoverthelastyear?
Economicoutlook
Climatechange
environment
%rankedintheTop3
69%
16%
14%
1%
They've
decreasedslightly
(-6%to-19%)
They'veremained
aboutthesame
(-5%to+5%)
They've
increasedslightly
(6%to19%)
They'veincreased
significantly
(20%ormore)
GlobalCxOsprioritizesustainabilitydespiteotherchallenges,withincreasedinvestmentsandafocusonclimatechange.
?Climatechangecontinuestobeatop-threepriorityforCxOs,surpassingpolitical/geopoliticaluncertainty,changingregulatoryenvironment,andtalentcompetition.Thiscommitmentremainsstrongevenamidstongoingturmoil.
?Innovationovertookbotheconomicoutlookandclimatechangesincelastyear,whenitrankedthirdplaceinorderofmostpressingissues.
?85%ofcompanieshaveincreasedtheirsustainabilityinvestmentsoverthepastyear,reflectingadedicationtolong-termenvironmentalgoalsdespiteeconomicuncertainties.Only1%reportedadecreaseininvestments.
?Sustainabilityinvestmentisaccelerating—therewasanincreaseof10percentagepointsoverthe2023surveyinrespondentsreportingthattheyhaveeitherslightlyorsignificantlyincreasedtheirsustainabilityinvestmentsinthelastyear.
?2024.Forinformation,contactDeloitteGlobal.Deloitte2024CxOSustainabilityReport|7
Climatechangeissignificantlyimpactingcompanystrategyandoperations
Towhatdegreedoyouexpectclimatechangetoimpactyourcompany’sstrategyandoperationsoverthenextthreeyears?(Selectone)
Topclimateissuesalreadyimpactingcompanies
(Selectallthatapply)
70%
Veryhigh/high
2%
Little/none
28%
Moderate/some
Changingconsumptionpatternsorpreferences
Regulationsaimedatdecreasingemissionsorenvironmentalimpacts
Operationalimpactofclimate-relateddisasters/weatherevents
Governmentpoliciesaimedatincentivizingclimateinvestment
Employeephysicalhealthchallenges,drivenbychangesintheenvironment
Increasedinsurancecostsorlackofinsuranceavailability
50%
50%
49%
49%
48%
51%
Organizationsareincreasinglyrecognizingtheprofoundimpactofclimatechangeontheirstrategiesandoperations,bothtodayandinthenear-future.
?Asignificant70%ofcompaniesnowexpectclimatechangetoheavilyimpacttheirstrategyandoperations,upfrom61%in2023.Climatechangeisacorebusinessissue,andasthetransitiontoalow-emissionseconomyunfolds,morecompaniesareseeingtherisksandopportunities.
?Severalkeyclimateissuesarealreadyaffectingcompanies,drivingtheneedforproactivemeasures.Topissuesinclude:
1.Changingconsumptionpatterns:64%ofrespondentsinaMarch2024Deloittesurvey*ofglobalconsumerssaidthey’dchangedtheirpurchasebehaviorstohelpaddressclimatechange,upfrom53%ayearearlier.
2.Regulatorypressures:Organizationsareseeingimpactsfromarapidly-evolvingsustainabilityreportinglandscapeandtherolloutofindustrialpolicyaimedatacceleratingtheenergytransition.
3.Operationalimpactsofdisasters:Asclimate-relatedweathereventsgrowmorefrequentandsevere,adaptationandresiliencearebecomingincreasinglyimportant.
*DeloitteUSConsumerSignalsSurvey,March2024
?2024.Forinformation,contactDeloitteGlobal.Deloitte2024CxOSustainabilityReport|8
Leadersfocusontransformingbusinessmodelsandembeddingsustainabilitythroughoutoperations
Whichofthefollowingstatementsbestdescribesyourcompany’scurrentapproachtoenvironmentalsustainabilityandclimatechangechallenges?(Selectone)
Organizationshavevaryingapproaches
tosustainabilityandclimatechange,withastrongfocusontransformingbusiness
35%
14%
7%
modelsandembeddingsustainabilityconsiderationsthroughouttheir
Transformingthebusinessmodeltoaddressclimatechangeandsustainabilityiscentraltotheorganization’sstrategy
Sustainabilityconsiderationsareembeddedthroughouttheorganization,butdonotimpactthecorebusinessmodel
Focusingprimarilyonincrementalprocessoroperationalchangestoimprovesustainability
Sustainabilityeffortsaremostlyfocusedonensuringcompliancewithregulatoryrequirements
45%
operations.
?45%ofcompaniesaretransformingtheir
businessmodelstoaddressclimatechange
andsustainabilityasacentralpartoftheir
strategy,demonstratingastrong
commitmenttointegratingsustainabilityintocorebusinessfunctions.
?Additionally,35%oforganizationshave
embeddedsustainabilityconsiderations
throughouttheorganization,althoughtheseeffortsdonotyetimpactthecorebusinessmodel.Thisindicatesawidespread
acknowledgmentoftheimportanceofsustainability.
?Ontheotherhand,14%ofcompaniesfocusprimarilyonincrementalprocessor
operationalchangestoimprove
sustainability,indicatingamorecautiousorgradualapproach.
?2024.Forinformation,contactDeloitteGlobal.
Deloitte2024CxOSustainabilityReport|9
CxOsseefewtrade-offsbetweenbusinesssuccessandclimateaction
76%saytheyfeel
concernedabout
climatechangeallormostofthetime
92%aresomewhat/extremelyoptimistic
theworldwilltake
sufficientstepstoavoidtheworstimpactsof
climatechange
90%agree/stronglyagreetheworldcanachieveglobal
economicgrowthwhilealsoreachingclimate
changegoals
92%agree/stronglyagreetheircompanycancontinuetogrowwhilereducing
greenhousegasemissions
Haveyoupersonallybeenimpactedbyanyofthefollowinginthelastyear?(Selectallthatapply)
Severeflooding,risingsealevels
Extremeheat
Severedrought,watershortages Wildfires,smokefromwildfiresMorefrequentandpowerfulstormsNoneoftheabove
45%
41%
39%
29%
16%
16%
CxOs’viewsreflectthedualrealityofclimatechange.2023wasthehottestyearonrecord,1andmanyscientistsdoubtwhetherthe1.5°Cgoalisstillachievable.2Atthesametime,2023sawrecordexpansionofrenewableenergy,electricvehicles,andotherkeyclimatetechnologiesasthetransitionaccelerated.3
?76%ofrespondentsreportfeelingconcernedaboutclimatechangeallormostofthetime,indicatingahighlevelofawarenessandstressregardingitsimpacts.Thisisup
considerablyfromlastyear,whenonly62%reportedfeelingthisway.Thisconcernislikelydrivenbydirectexperienceswithclimate-relatedeventsoverthepastyear,suchasseverefloodingandrisingsealevels,extremeheat,andseveredroughtorwatershortages.
?Atthesametime,CxOsareexpressingevenmoreoptimismabouttheworldtakingsufficientstepstoavoidtheworstimpactsofclimatechange,with92%reportingtheyfeelsomewhat/extremelyoptimisticcomparedtoonly78%lastyear.
?What’smore,92%ofCxOsbelievetheircompanycancontinuetogrowwhilereducinggreenhousegasemissionsand90%believetheworldcanachieveglobaleconomicgrowthwhilealsoreachingclimatechangegoals.
3InternationalEnergyAgency(IEA),
WorldEnergyOutlook2023
,
October2023,License:CCBY4.0(report);CCBYNCSA4.0(AnnexA)
1NationalOceanicandAtmosphericAdministration(NOAA),
“
2023wastheworld’swarmestyearonrecord,byfar
,”January2024
2RobinD.Lamboll,etal.,“
Assessingthesizeanduncertaintyofremaining
carbonbudgets
,”Natureclimatechange,2023
?2024.Forinformation,contactDeloitteGlobal.Deloitte2024CxOSustainabilityReport|10
fromstakeholders
pressure
Companiesfeelbroad
Towhatextentdoesyourcompanyfeelpressuretoactonclimatechangefromyourstakeholders?
(Selectallthatapply)
60%
60%
60%
59%
Boardmembers/management
Regulators/government
Shareholders/investors
Consumers/clients/customers
58%
58%
55%
54%
Competitors/peers
Banks/lenders
Civilsociety(e.g.,media,activists)
Employees
Feelpressuretoalarge/moderateextent79%*
Acrossallstakeholdergroups,anaverageof79%arepressuringcompaniestoINCREASEclimateaction.
*NumberrepresentsaverageacrossallstakeholdergroupsofthosewhoselectedSomewhatorSignificantlyincreaseclimateaction.
?2024.Forinformation,contactDeloitteGlobal.
Organizationsfacesignificantpressurefrommultipleinternalandexternal
stakeholderstoaddressclimatechange,creatingacomplexanddemanding
landscape.
?Regulators/government:60%ofcompaniesfeelmoderatetosignificantpressurefrom
regulatorstoenhancetheirclimateaction
efforts.Thispressureispredominantlyaimedatincreasingclimateaction(80%),reflectingstringentregulatoryexpectationsand
compliancerequirements.
?Boardmembers/management:60%of
companiesalsoreportsubstantialpressurefromtheirboardmembersandmanagementteams.
?Shareholders/investors:Shareholderandinvestorpressureiskeenlyfeltbymanycompanies.
Thevastmajorityofstakeholderpressureisaimedatincreasingclimateaction.Relativelylittleseekstogetcompaniestodoless.
Deloitte2024CxOSustainabilityReport|11
Leaderscontinuetofaceseveralobstaclestoclimateprogress
Topfiveobstaclescitedtodrivingsustainabilityefforts(Selecttoptwo)
Topfiveobstacles
21%
Lackofsustainable
solutionsorinsufficientsupplyofmore
sustainableinputs
21%
Lackofpoliticalsupportandactionfornecessarychange
19%
Concerntakingastancecouldalienateasubsetofcustomersor
employees
18%
Focusonnear-term
businesschallenges/
demandsfrominvestors/shareholders
18%
Lackofcustomer/clientdemandforsustainablegoodsandservices
Whenaskedaboutthetopobstaclestodeployingenvironmentalsustainabilityefforts,CxOscitedadozenobstaclestofurtheringtheirsustainabilityefforts,withnoclearstandouts,highlightingthecomplexchallengesinachievingenvironmentalgoals.
?Oneoftheprimaryobstaclesisthelackofsustainablesolutionsorinsufficientsupplyofmoresustainableinputs,which21%ofcompaniesidentifyasamajorbarrier.Thisshortagecanhampertheabilityoforganizationstofullyimplementsustainablepracticesacrosstheiroperations.
?Anotherequallysignificantobstacleisthelackofpoliticalsupportandactionfornecessarychange,alsocitedby21%ofcompanies.Withoutstrongpoliticalbacking,itcanbechallengingforbusinessestomakethesubstantialchangesrequiredtomeetsustainabilitytargets.
|12
?2024.Forinformation,contactDeloitteGlobal.Deloitte2024CxOSustainabilityReport
Outlookandactions
“Tohitournetzeropathways,weneedtoscalerenewables,particularlyintheemergingmarkets,butwe've
alsogottoscalethenextwaveofclimatetechnologies,bothindecarbonizationandpowergeneration.We
havecreatedincubatorsandareinvestingheavilyintoclimatetechnologycompanies.Wehavespentmillions
investinginthingslikeverticalfarming,hydrogen,carboncapturetonameafew.Wearepushingalotofcapitalintotheearlyventurestageoftheprocess.”
–DanielHanna,GlobalHeadofSustainableFinancefortheCorporateandInvestmentBank,Barclays
“Whilethecoreofoursustainabilitystrategyhasbeenfocusedonreducingcarbonemissionsfromour
supplychainandonraisinglivestockwithouttheuseofantibiotics,wehavealsostartedworkingonissuesarounddeforestationriskandwaterconservation,realizingthatwecanhaveapositiveimpactonthe
environmentwithinoursupplychain.”
–RandyHuffmanPh.D.,ChiefFoodSafetyandSustainabilityOfficer,MapleLeafFoods
WesignedtheHHS(U.S.DepartmentofHealthandHumanServices)pledgeinthefallof2022toreduceourscope1and2carbonemissi
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