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【MOOC】人力資源管理英語(yǔ)-廣東外語(yǔ)外貿(mào)大學(xué)中國(guó)大學(xué)慕課MOOC答案Quiz(1)1、【判斷題】JobDescriptionandJobSpecificationarethesame.本題答案:【錯(cuò)誤】2、【判斷題】Jobdescriptionsfocusonthedesiredskills,knowledgeandattributesofjobholders.本題答案:【錯(cuò)誤】3、【判斷題】JobDescriptionandJobSpecificationareindispensableworkingdocumentsforjobapplicants,jobholdersandemployers.本題答案:【正確】4、【判斷題】Well-writtenjobdescriptionsandspecificationscanhelporganizationsrecruit,trainandassessemployees.本題答案:【正確】5、【判斷題】Atrainingmanagerinafastfoodrestarauntwillneedsolidcommunicationskills.ThisrequirementshouldgointoJobSpecification.本題答案:【正確】Assignment(1)-ReadingQuiz(2)1、【單選題】_______pricingstrategies,balancingcompanyobjectivesandcustomersatisfaction.本題答案:【Develop】2、【單選題】_______thefinancialaspectsofproductdevelopment,suchasbudgets,expenditures,researchanddevelopmentappropriations,andreturn-on-investmentandprofit-lossprojections.本題答案:【Advise】3、【單選題】_______,directandcoordinatemarketingactivitiesandpoliciestopromoteproductsandservices,workingwithadvertisingandpromotionmanagers本題答案:【Facilitate】4、【單選題】ChoosetheproperactionverbtousewhendescribingakeydutyofaMarketingManagerinajobdescription.Directthehiring,training,andperformanceevaluationsofmarketingandsalesstaffand_______theirdailyactivities.本題答案:【oversee】5、【單選題】________withlegalstafftoresolveproblems,suchascopyrightinfringementandroyaltysharingwithoutsideproducersanddistributors本題答案:【Cooperate】Assignment(2)-ReadingQuiz(3)1、【單選題】Thetemporarymovementor‘loan’ofamemberofstafffromonedepartment/locationtoanotheriscalled_______.Insuchacase,theemployeetypicallyretainshissalaryandotheremploymentrightsfromhisprimaryorganizationbutheworkscloselywithintheotherorganisationtoprovidetrainingandthesharingofexperience.本題答案:【secondment】2、【單選題】Asarecruitmentmethod,_______invitespresentemployeestorecommendprospectivecandidatesforthejoboffered.本題答案:【employeereferral】3、【單選題】_______referstoanyeffortmadebyprospectiveemployerstorecruitstudentsfromtheircollegecampuses,usuallypriortograduation.本題答案:【Campusrecruiting】4、【單選題】Whenapositionistemporaryanditdoesn’tworththetroubletorecruitexternallyfortheposition,acompanycouldthenoffertopaybonusesofvarioustypestocurrentemployeesandenticethemintowantingtotakeonthis‘second’job.Thisiscalled_______.本題答案:【insidemoonlighting】5、【單選題】_______concentratesonhigher-levelmanagerialpositionsorothercriticalpositionsandhelpsorganizationslocatequalifiedprofessional,managerialortechnicalcandidates.本題答案:【Headhunting】6、【判斷題】Recruitmentactivitiesaredesignedtoaffecthowmanypeopleapplyforthevacancies.本題答案:【正確】7、【判斷題】Recruitmentactivitiesaredesignedtoaffectwhatkindofpeoplewillapplyforthevacancies.本題答案:【正確】8、【判斷題】Recruitmentactivitiesaredesignedtoaffectwhetherjobofferswillbeaccepted.本題答案:【正確】9、【判斷題】Recruitmentactivitiesaredesignedtoaffecthowhardjobholderswork.本題答案:【錯(cuò)誤】10、【判斷題】Recruitmentactivitiesaredesignedtoaffecthowqualifiedapplicantsare.本題答案:【正確】Quiz(4)1、【單選題】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?Despitethelatest20percentboost,Chinamaystillseeitsfirstdropinticketsalesinmorethan20yearsin2017,saidLeiMing,chiefexecutiveofABDEntertainmentinBeijing,whosaidoverallgrowthwas'stillaconcern'.本題答案:【Experttestimony】2、【單選題】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?Highereducationimprovesstandardsofliving.AccordingtotheNationalCenterforEducationStatistics,full-timeemployeesintheUnitedStateswhoearnedhighschooldiplomasorGEDsreceivedamedianincomeof$25,000in2009,whereasthosewhoearnedBachelor’sdegreesreceivedamedianincomeof$40,000.本題答案:【Figures】3、【單選題】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?Clinton'spoliciesaretoblameforthe2008economiccrash.Anexampleishispolicyin1995whichloosenedhousingrulesbyrewritingtheCommunityReinvestmentAct,whichputaddedpressureonbankstolendinlow-incomeneighborhoodsandlatercausedmassivedefaultinginhomemortgage.本題答案:【Examples】4、【單選題】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?U.S.employersspendaconsiderableamountoftimeandresourcesonbothformalandinformaltrainingincludingsafetytraining.Anationalsurveyfoundestablishmentswith50ormoreemployeespaid$7.7billiontoin-housetrainingstaffand$5.5billiontooutsidetrainersin1994,$139and$98peremployeerespectively[2].本題答案:【Quotesfrompublications】5、【多選題】Commonlyusedevidenceinbusinesswritingincludes:本題答案:【Examples#Experttestimony#Data】Quiz(5)1、【判斷題】Anunstructuredselectioninterviewcanalwaysprovidereliableandvalidresults.本題答案:【錯(cuò)誤】2、【判斷題】Cognitiveabilitytestsexaminepotentialcandidatesphysicalandmentalcapacities.本題答案:【錯(cuò)誤】3、【判斷題】Ifyouwanttoexaminehowacandidateinteractswithhis/herfuturecolleagues,youcoulduseagroupinterview.本題答案:【正確】4、【判斷題】Theselectiontechniquesyouchoosedependsontheparticularskills,attributesandknowledgerequiredfortheposition.本題答案:【正確】5、【判斷題】Work-sampletestsshouldbetailoredindividuallytoeachdifferentjobineachorganization.本題答案:【正確】Assignment(3)-CaseanalysisQuiz(6)1、【判斷題】WecanstartaformalbusinessletterwithDearMrMichael.本題答案:【錯(cuò)誤】2、【判斷題】Ifwearewritingtoacouple,weshouldsayDearMrandMrsWangs.本題答案:【錯(cuò)誤】3、【判斷題】ThefollowingsentenceiscorrectAccordingtoyourletterofapplication,wewouldliketoinviteyoutoaninterview.本題答案:【錯(cuò)誤】4、【判斷題】Inaformalbusinessletter,weshouldalwaystrytostateourpurposeatthebeginning.本題答案:【正確】5、【判斷題】Yourssincerely,Bestwishes,YoursandLoveareallappropriatecomplimentarycloseinaformalbusinessletter.本題答案:【錯(cuò)誤】Quiz(7)1、【多選題】Motivationisaninvisibleinnerstatethatenergizeshumangoal-directedbehavior,whichdetermines:本題答案:【whatgoaltoreach#howhardtheindividualwillwork#howlongtheindividualmaintaishis/hereffort】2、【多選題】Maslow'shierarchyofneedsisamotivationaltheorycomprisingafive-tiermodelofhumanneedsincluding:本題答案:【physiologicalneeds#safetyneeds#needsforbelongingness#self-actualizationneeds】3、【判斷題】McGregor'sTheoryXassumesthatemployeesaregenerallylazy.本題答案:【正確】4、【判斷題】InVroom'sExpectancytheory,expectancyreferstotheattainmentofacertainoutcomethatanindividualdesires.本題答案:【錯(cuò)誤】5、【判斷題】ManagerswhobelieveinTheoryYtendtouserewardsandpunishmenttomotivateemployees.本題答案:【錯(cuò)誤】Quiz(8)1、【單選題】Whichoneofthefollowingstatementsisrightaboutbusinesswriting?本題答案:【Itstressesspecificityandaccuracy.】2、【單選題】ApropercomplementarycloseinabusinessletterCANNOTbe本題答案:【Love】Quiz(9)1、【單選題】Jobenrichmentcanbenefitemployeegrowthby本題答案:【givingemployeesmorecontroloverwhattheydo】2、【單選題】Foranewemployeewhojuststartstoworkandneedssomehelpwiththeirjobrole,whichdevelopmentmethodmightbethemostappopriate?本題答案:【Mentoring.】3、【多選題】Approachestoemployeedevelopmentinclude本題答案:【Stretchassignmentsandprojects.#Enrichjobs.#Mentoringorcoaching.#Jobshadowing.】4、【多選題】Whenexecutedwell,promotingyouremployeesintoanewpositioncanhelpwithemployeedevelopmentby本題答案:【rewardinggreatperformance#developingskills#increasingmotivations】5、【多選題】Developmentisnotentirelythesameastrainingas本題答案:【developmentismoreexpansive.#developmentfocusesonemployeegrowthandfutureperformancewhiletrainingfocusesonanimmediatejobrole】Quiz(10)1、【判斷題】Abusinessmemoisthesameasabusinessletter.本題答案:【錯(cuò)誤】2、【判斷題】Amemousuallyincludesaheaderandthemessage.本題答案:【正確】3、【判斷題】Thesubjectlineofabusinessmemoneedstobebriefanddescriptive.本題答案:【正確】4、【判斷題】It'soktouseemotionally-chargedlanguageinwritingabusinessmemo.本題答案:【錯(cuò)誤】5、【判斷題】Afarewellisamustinabusinessmemo.本題答案:【錯(cuò)誤】Quiz(11)1、【判斷題】Performanceappraisalisaformalsystemofperiodicreviewandevaluationofanindividual’sorteam’sjobperformance.本題答案:【正確】2、【判斷題】Theappraisalsystemshouldfocusonperformancethataffectsbothorganizationalsuccessandperformance-irrelevantcharacteristicssuchasrace,age,orsex.本題答案:【錯(cuò)誤】3、【判斷題】Appraisalshouldbenotonlymeasurepast-orientedactivitythatcriticizesorpraisesworkersfortheirperformanceintheprecedingyearbutalsotakeafuture-orientedviewofwhatworkerscandotoachievetheirpotentialintheorganization.本題答案:【正確】4、【判斷題】Forhumanresourceplanning,performanceappraisalsprovidedatatodescribethepromotabilityandpotentialofallemployeesandthushelpcompaniesassesstheirhumanresources.本題答案:【正確】5、【判斷題】Withthehelpofappraisalsystem,developmentprogramscanbedevelopedandindividualsareallowedtheopportunitytobuildontheirstrengthsandminimizetheirdeficiencies.本題答案:【正確】Quiz(12)1、【判斷題】Anappraisalinterviewshowsashiftfromunilateralassessmenttodiscussiononperformance.本題答案:【正確】2、【判斷題】Iftheemployee’sjobperformanceissatisfactorybutnotreadyforapromotion,linemanagerscouldfindincentivesthatareimportanttotheemployees.本題答案:【正確】3、【判斷題】Iftheemployee'sperformanceisunsatisfactoryanduncorrectable,theemployeeshouldbefiredrightaway.本題答案:【錯(cuò)誤】4、【判斷題】Whensomeonelosestheirtemperinanappraisalinterview,it’simportanttotrytostaycalm,andshowyourunderstanding.本題答案:【正確】5、【判斷題】Inanappraisalinterview,themanagersshouldtalkaboutfactualerrorsandthequalityofworkratherthanemotions.本題答案:【正確】6、【填空題】Therearefourmainapproachestoperformanceappraisals,amongwhichthe_______approachlooksatanemployee’sspecificattributes,thatischaracteristicsortraits,whicharebelieveddesirableinrelationtothejob,suchasfriendlinesstothecustomer.本題答案:【trait##%_YZPRLFH_%##Trait】7、【填空題】The_______approachattemptstodefinethebehaviorsanemployeemustexhibittobeeffectiveinthejob,forexample,workingwellwithcoworkers,comingtomeetingsontime,etc.本題答案:【behavioral##%_YZPRLFH_%##Behavioral】8、【填空題】______ratingscalesisthemostcommonformthatthetraitapproachtoperformancemanagementtakes.Usually,alistoftraitshasbeenlistedandrequiresthesourcetoratetheindividualoneachattribute.本題答案:【Graphic##%_YZPRLFH_%##graphic】9、【填空題】The______methodrequiresthesourcetoansweraseriesofquestionsabouttheemployee’sperformanceinessayform.Thismethodtendstofocusonextremebehaviorintheemployee’sworkratherthanroutineday-todayperformance.本題答案:【Essay##%_YZPRLFH_%##essay】10、【填空題】Critical_______appraisalscanprovidespecificexamplesofbehavior.Thismethodrequiresmanagerstokeeparecordofspecificexamplesofeffectiveandineffectiveperformanceonthepartofeachemployee.本題答案:【incident##%_YZPRLFH_%##Incident】Quiz(13)1、【單選題】Financialcompensationconsistsof_______.本題答案:【bonus】2、【單選題】Thesatisfactionthatapersonreceivesfromthejobitselforfromthepsychologicaland/orphysicalenvironmentinwhichthepersonworksbelongsto_______.本題答案:【non-financialcompensation】3、【單選題】Skill-basedapproachestocompensation_______.本題答案:【assumethatworkersshouldbepaidnotaccordingtothejobtheyhold,butratherbyhowflexibleorcapabletheyareatperformingmultipletasks】4、【單選題】Internalpayfactorsareasfollows:_______.本題答案:【theemployer’sabilitytopay】5、【單選題】Ifaparticularjobcategorymedianpays$57,000,theorganizationwithamarketplusof7percentphilosophywillpay$_______.本題答案:【60,990】6、【判斷題】Benefitsincludeallfinancialrewardsthatgenerallyarenotpaiddirectlytotheemployee.本題答案:【正確】7、【判斷題】Adistinctadvantagesofbenefitsisthattheyaregenerallynontaxable.本題答案:【正確】8、【判斷題】AccordingtostatisticsfromtheU.S.BureauofLaborStatistics,inthepasttenyear,benefitsaretakinglessandlessintotalcompensationpackage.本題答案:【錯(cuò)誤】9、【判斷題】Itisusuallydifficulttocaculatethevalueofbenefitscomparedwithone'ssalary.本題答案:【正確】10、【判斷題】Theprovisionofbenefitstoemployeeswillnotaffectacompany'sabilitytoattractandretainqualityworkers.本題答案:【錯(cuò)誤】Quiz(14)1、【多選題】Someexamplesaregiveninvideo7.3.Whichofthefollowingstatementsabouttheseexamplesaretrue?“Google,forexample,isfamousforitsover-the-topperks,whichincludelunchesmadebyaprofessionalchef,biweeklychairmassages,yogaclasses,andhaircuts.Twitteremployeesenjoythreecateredmealsperday,andon-siteacupuncture.SAShasacollegescholarshipprogramforthechildrenofemployees.”本題答案:【oyershaveincreasinglyprovidedlesstraditionalemployeebenefitsthatprovidebenefittotheemployee’slifeasawholeratherthanjusttheirworkinglife.#Aswell-knowncompanies,Google,TwitterandSASaremoreconvincing.#Theyservetoleadreadersintothediscussionoflesstraditionalbenefits.】Assignment(4)-ReadingQuiz(15)1、【判斷題】AsaformerGoogleemployee,JamesDamoreclaimedthatwomen'sbiologyinhibitstheirabilitiesasleadersandwasfiredovergenderdiscriminationlawsuit.本題答案:【正確】2、【判斷題】Workplacediversityisaboutacknowledgingdifferencesandadaptingworkpracticestocreateaninclusiveenvironmentinwhichdiverseskills,perspectivesandbackgroundsarevalued.本題答案:【正確】3、【判斷題】Diversitycanalsohelpwithemployeeretention,aspeoplewanttoworkinanenvironmentwherepeoplearefromthesamebackground.本題答案:【錯(cuò)誤】4、【判斷題】AccordingtoaresearchpublishedinHarvardBusinessReview,cognitivelysimilarteamssolveproblemsfasterthanteamsofcognitivelydiversepeople.本題答案:【錯(cuò)誤】5、【判斷題】Workplacediversityfostersmutualrespectamongemployeesandhelpsreduceconflicts.本題答案:【正確】Quiz(16)1、【判斷題】Alinegraphisusuallyusedtovisualizethevalueschangingoveracontinuousintervalortime.本題答案:【正確】2、【判斷題】Abargraphcanplotmorethanonebarinthesameaxisasaformofcomparison.本題答案:【正確】3、【判斷題】Bargraphscanhelpshowproportionsandpercentagesbetweencategories.本題答案:【錯(cuò)誤】4、【判斷題】Inapiechart,anarclengthrepresentsaproportionofeachcategory,whilethefullcirclerepresentsthetotalsumofalldata.本題答案:【正確】5、【判斷題】Graphsareusefulinthattheycanhelpusvisualizewhat'shappeninginourbusiness.本題答案:【正確】FinalExamination1、【單選題】Asarecruitmentmethod,_______invitespresentemployeestorecommendprospectivecandidatesforthejoboffered.本題答案:【employeereferral】2、【單選題】Thefollowingparagraphistosupportanargument.Whattypeofevidencedoesitfallinto?Highereducationimprovesstandardsofliving.AccordingtotheNationalCenterforEducationStatistics,full-timeemployeesintheUnitedStateswhoearnedhighschooldiplomasorGEDsreceivedamedianincomeof$25,000in2009,whereasthosewhoearnedBachelor’sdegreesreceivedamedianincomeof$40,000.本題答案:【Figures】3、【單選題】Whichoneofthefollowingstatementsisrightaboutbusinesswriting?本題答案:【Itstressesspecificityandaccuracy.】4、【單選題】Financialcompensationconsistsof_______.本題答案:【bonus】5、【多選題】Commonlyusedevidenceinbusinesswritingincludes:本題答案:【Examples#Data#Expertstestimony】6、【多選題】Motivationisaninvisibleinnerstatethatenergizeshumangoal-directedbehavior,whichdetermines:本題答案:【whatgoaltoreach#howhardtheindividualwillwork#howlongtheindividualmaintaishis/hereffort】7、【多選題】Maslow'shierarchyofneedsisamotivat

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