企業(yè)內(nèi)容管理系統(tǒng)建設技術(shù)方案

企業(yè)內(nèi)容管理系統(tǒng)建設

解決方案

錄

1相關(guān)背景概述..................................................18

1.1技術(shù)背景..............................................18

1.1.1ECM簡介...........................................................19

1.2業(yè)務背景................................................................19

2系統(tǒng)需求分析..................................................20

2.1系統(tǒng)目標.......................................................20

2.1.1近期目標...........................................................20

2.1.2遠期目標...........................................................20

2.2系統(tǒng)需求................................................................21

2.2.1全面內(nèi)容采集........................................................21

2.2.2統(tǒng)一內(nèi)容管理......................................21

2.2.3高效內(nèi)容發(fā)布......................................22

2.2.4規(guī)碎案微......................................22

2.2.4.1檔案庫房頻............................................22

2.2.5快速系統(tǒng)集成........................................................22

2.2.6強大系統(tǒng)擴展........................................................23

2.2.7海量數(shù)據(jù)支持........................................................23

2.2.8全面理支持........................................................23

2.2.9安全系統(tǒng)保障.....................................24

2.3對系統(tǒng)實施的崢.......................................................24

3總體解決方案..................................................25

3.1削原則..............................................25

3.1.1統(tǒng)............................................25

3.1.2先進性.............................................................25

3.13擴展性.............................................................26

3.1.4標準性.............................................................26

3.1.5經(jīng)濟性.............................................................26

3.1.6前瞻性............................................26

3.1.7開放性............................................27

3.1.8靈活性............................................27

3.1.9易用性.............................................................27

3.1.10維護性.............................................................27

3.1.11安全性.............................................................27

3.1.12人員培訓...........................................................28

3.2方案削..............................................28

3.2.1總體方案架構(gòu)......................................28

3.2.2總體業(yè)務;薪呈......................................29

3.2.3系究總、體拓撲......................................30

3.3方案優(yōu)勢................................................................31

3.3.1產(chǎn)品化系統(tǒng)平臺支持................................31

33.2穩(wěn)定可靠的系統(tǒng)架構(gòu)..................................................31

33.3全面的系統(tǒng)擴展支持..................................................31

3.3.4強大的系統(tǒng)整合能力..................................................32

3.3.5海量級數(shù)據(jù)施能力..................................................32

3.3.6分布式存儲雌Sit..................................................................32

33.7嚴密的安全保障體系.................................32

3.3.8高效的影像內(nèi)容查詢.................................32

33.9強大的圖像ih?能力..................................................33

33.10全面的內(nèi)容類型支持..................................................33

33.11靈活的業(yè)務應用支持..................................................33

3.4方案價值..............................................33

3.4.1實販正的業(yè)務集中.................................34

3.4.2可有效降彳觸務風險................................34

3.4.3減少勞動斷高效率.................................34

3.4.4能大大降彳felk務點................................34

3.4.5更好的信息共享應用..................................................34

3.4.6更好;耀自動化支持..................................................35

3.4.7更深入挖掘資產(chǎn)價值..................................................35

3.4.8滿足法律和）擷遵從.................................35

4系統(tǒng)解決方案..................................................35

4.1軟件建設方案...........................................35

4.1.1總體功能架構(gòu)........................................................36

系出平臺.....................................................36

4.1.1.2二次系統(tǒng)開發(fā).....................................................37

4.1.2系螭出功能........................................................37

用戶管理.......................................37

4.1.2.2設置密碼........................................38

4.1.23用戶認證........................................38

業(yè)務配置.......................................38

4.1.2.5系統(tǒng)維護.........................................................39

.1系統(tǒng)配置......................................................39

.2認證授權(quán)......................................................40

4.1.2.6程序更新........................................41

信,群充計........................................41

日志管理........................................42

4.2內(nèi)容采集方案............................................................42

4.2.1采集;耀...........................................................42

4.2.2內(nèi)容歸集...........................................................44

資*48描.......................................-.................44

4.2.2.2文件上傳.......................................46

4.2.3類型識別..........................................47

4.2.4索引建立.........................................48

4.2.4.1人工錄入.......................................48

4.2A2OCR識別..........................................................50

4.2.43接口匹配..........................................................50

4.2.5質(zhì)檢維護..........................................................51

4.2.6數(shù)據(jù)載入..........................................................52

4.3內(nèi)容懿方案...........................................53

4.3.1內(nèi)容分類.........................................53

4.3.1.1內(nèi)容分類設置....................................53

4.3.1.2全面類型支持...................................54

4.3.2內(nèi)容帽..........................................................55

4.3.2.1高效三角存儲架構(gòu).................................................55

43.2.2分布式的雌存儲...............................56

43.2.2.1數(shù)據(jù)存儲螂架構(gòu).............................57

4.3.23專用存儲設備支持................................58

43.2.4海量數(shù)據(jù)存儲支持................................58

4.33內(nèi)容訪問.........................................58

43.4版本觸...........................................................59

4.3.5內(nèi)容歸檔...........................................................59

4.3.5.1數(shù)據(jù)銷毀.......................................-.................59

4.4內(nèi)容發(fā)布方案............................................................59

4.4.1影像展現(xiàn).........................................60

4.4.2內(nèi)容發(fā)布........................................60

杳詢方式.......................................60

集中也.........................................................60

4.4.23接口調(diào)閱.........................................................62

4.4.2.4系統(tǒng)功能.........................................................62

4.43權(quán)限控制...........................................................63

4.4.4效率方案.........................................63

就頒閱........................................64

4.4.4.2效率保障......................................64

4.5檔案懿方案............................................................65

4.5.1檔案歸檔...........................................................65

歸檔管理.........................................................66

4.5.1.2歸檔福呈.......................................66

4.5.1.3檔案著錄........................................67

4.5.13.1檔號管理.....................................68

4.5.13.2保管期限.....................................68

檔案移交.......................................68

4.5.1.5檔案接收.........................................................69

4.5.1.6檔案查詢.........................................................69

4.5.2庫房管理...........................................................70

4.5.2.1管理目標.......................................70

4.5.2.2管理模式........................................70

4.5.23無線庫房......................................70

4.S.2.4庫房信息........................................................................71

.1結(jié)構(gòu)觸......................................................71

45.2.4.2庫位管理......................................................72

4.5.2.43使用管理......................................................72

出入庫管理......................................73

4.5.2.6庫房功能.......................................74

.1入庫上架.....................................74

45.2.6.2檔案移庫...................................76

4.5.2.63檔案借閱.....................................................76

4.S.2.6.4檔案銷毀.....................................................77

4.526.5庫房盤點......................................................77

4.526.6庫房統(tǒng)計......................................................77

4.6系統(tǒng)安全方案...........................................78

4.6.1系統(tǒng)期安全....................................78

4.6.1.1冗余系統(tǒng)娜....................................78

4.6.1.2容災部署支持...................................79

4.6.2數(shù)據(jù)磁安全......................................................80

4.6.2.1安全存儲架構(gòu).....................................................80

4.6.2.2數(shù)簸全保障...................................81

.1容災存儲架構(gòu).................................81

4.6.222影像數(shù)據(jù)安全.................................81

4.6.2.23數(shù)據(jù)庫安全性.................................82

4.6.23完善數(shù)據(jù)備份...................................82

4.6.23.10方案支持...................................................82

4.6.23.2數(shù)據(jù)備份策略...................................................83

4.6.2.33數(shù)據(jù)恢復策略...................................................83

4.63內(nèi)容應用安全.......................................................84

4.6.3.1系統(tǒng)權(quán)限控制..................................84

4.63.2下載資料總....................................84

4.6.4軟ns制安全.......................................85

4.6.5數(shù)據(jù)傳輸安全........................................................85

4.6.6日志審計管理........................................................86

4.7系統(tǒng)集成方案............................................................86

4.7.1系統(tǒng)3說明.......................................86

4.7.1.1整合系統(tǒng)范圍....................................86

4.7.1.2系統(tǒng)整合關(guān)系....................................87

4.7.13系統(tǒng)整合方式..................................87

4.7.1.4整合應用分類...................................87

4.7.2內(nèi)容采集接口........................................................87

接口聲明.........................................................87

4.7.3內(nèi)容發(fā)布接口........................................................88

接口聲明........................................88

4.7.4統(tǒng)一用戶接口.......................................88

接口聲明........................................89

4.7.5業(yè)務匹配接口.......................................90

4.8系統(tǒng)擴展方案............................................................90

4.8.1擴展目標...........................................................90

4.8.2擴展內(nèi)容...........................................................90

4.8.2.1業(yè)務擴展.......................................91

4.822資米4T展.......................................91

4.8.23應用擴展......................................91

4.8.2.4人員擴展........................................92

4.8.3擴展支持...........................................................92

4.83.1業(yè)務擴展.........................................................92

4.83.2類型擴展.........................................................92

4.8.33功能擴展.......................................92

4.83.4性能擴展........................................93

4.83.5存儲擴展........................................94

4.9硬件配置方案.........................................94

4.9.1硬件列表.........................................94

4.9.2對象存儲設備........................................................95

4.9.2.1產(chǎn)品架構(gòu).........................................................96

4.9.2.2產(chǎn)品功能.......................................-.................97

.1模塊蒯.....................................97

4.9.222核心模塊.....................................97

4.9.2.23數(shù)據(jù)復制.....................................98

集中維護...................................98

4.9.2.2.5自我監(jiān)控.....................................................98

.6開放API.......................................................................................................99

4.9.23產(chǎn)品特性.........................................................99

4.9.23.1高可擴展性....................................................99

4.9.23.2易用性和彳蟠戶癖...........................99

4.9.23.3重復數(shù)據(jù)刪除技術(shù).............................100

自我修復.....................................100

4.9.23.5高安全性.....................................................100

4.9.23.6高訪問速率...................................................100

4.9.23.7方便的安裝和無中斷升級.......................................100

4.9.23.8備份與容災...................................................100

4.9.23.9全在線能力...................................101

4.924技術(shù)支持........................................101

4.9.2.5技術(shù)規(guī)格........................................101

部署方案.......................................102

4.9.2.6.1數(shù)據(jù)存儲方案.................................................102

4.9.2.6.2數(shù)據(jù)同步方案.................................................102

4.9.2.63數(shù)據(jù)同步策略................................................103

49264故障修復方案.................................103

4.926.5數(shù)懿復方案.................................104

5技術(shù)解決方案.................................................104

5.1開放技術(shù)平臺...........................................104

5.2系統(tǒng)整體結(jié)構(gòu)...........................................................105

5.3系統(tǒng)開發(fā)環(huán)境...........................................................105

5.4系統(tǒng)開發(fā)規(guī)范...........................................................106

5.5系統(tǒng)服務結(jié)構(gòu)...........................................................106

5.6系統(tǒng)接口標準..........................................107

5.7移動平臺支持...........................................107

6項目實施方案.................................................107

6.1項目團隊..............................................108

6.1.1項目儂員........................................108

6.2項目唾...............................................108

6.3實施方法...............................................109

6.3.1項目準備階段......................................................109

6.3.2項目開發(fā)階段......................................................110

6.3.3項目實施階段......................................................110

6.3.4項目試行階段......................................110

6.3.5項目驗收階段......................................110

6.4項目培訓...............................................111

6.4.1培訓內(nèi)容..........................................111

6.4.2系觸訓..........................................111

系統(tǒng)K1..................................................................................................111

內(nèi)容采集.......................................111

6.4.23內(nèi)容查閱.......................................111

檔案管理........................................................112

庫房管理........................................................112

6.426其彳螭訓.......................................112

6.5交付成果..............................................112

6.6項目驗收...............................................113

6.6.1驗收方法..........................................113

6.6.2驗收標準..........................................................114

6.7項目配合...............................................................114

6.7.1項目管理..........................................................114

6.7.2項目準備..........................................................115

6.73方案削..........................................115

6.7.4系統(tǒng)開發(fā)..........................................115

6.7.5系統(tǒng)塊..........................................115

6.7.6系統(tǒng)維護..........................................................115

6.7.7基礎設施..........................................................116

6.7.8其他責任..........................................................116

6.8售后服務.............................................-................116

6.8.1售后服務內(nèi)容......................................117

6.8.1.1業(yè)務支持........................................117

6.8.1.2定制開發(fā)........................................117

6.8.13版本升級.....................................117

6.8.1.4技術(shù)支持......................................................117

6.8.1.5用戶培訓......................................................117

響應時間.........................................................118

系統(tǒng)巡檢........................................118

系雌護.........................................118

6.8.1.9續(xù)保服務......................................118

6.8.2售后服務措施.......................................118

6.8.3售后服務體系.......................................................119

6.9項目假設..............................................................119

6.9.1產(chǎn)權(quán)約定..........................................................119

知所權(quán).........................................119

使用權(quán)..........................................119

6.9.13保密范圍.........................................120

7實施成功案例.................................................120

7.1趟洋集團.............................................................120

7.1.1項目背景..........................................120

7.1.2項目需求..........................................120

7.1.3項目方案..........................................121

方案概述................................................121

方案組成................................................121

7.1.4項目實施.........................................122

業(yè)務;蠲........................................................122

7.1.4.2系統(tǒng)拓撲........................................................123

.1影像數(shù)據(jù)流...................................................124

7.1.43資*瞰字化方案.................................125

.1處理福呈....................................125

資描.....................................126

條碼識別.....................................127

7.1.4.4影像存儲方案...................................127

.1分布式存儲...................................................128

7.1.4.5系統(tǒng)集成方案....................................................129

.1影像調(diào)閱.....................................130

.2業(yè)務關(guān)聯(lián).....................................130

7.1.5項目成果..........................................130

7.2某證券公司.............................................131

721項目背景..........................................................131

7.2.1.1檔案管理現(xiàn)狀..................................................131

7.2.2項目需求............................................................132

7.2.2.1業(yè)務資料電下上.................................132

7.222電子影像文件的存儲、管理和應用.................132

7.2.23實體資料的疑..................................132

7.2.2.4系統(tǒng)特殊應用....................................132

7.2.2.S系統(tǒng)構(gòu)建要求...................................133

7.2.3項目實施..........................................................133

7.2.3.1系會務頰流程..............................................133

7.23.2系統(tǒng)架構(gòu)........................................................135

7.2.4項目成果..........................................................135

7.3某保險公司............................................136

7.3.1項目背景..........................................136

7.3.2項目需求..........................................136

73.2.1保單資料電田七.................................136

73.2.2電子影像文件的存儲、管理和應用..................................136

7.3.23實體資料的WS...........................................................................................136

73.2.4系統(tǒng)特殊應用...................................137

73.2.5系統(tǒng)構(gòu)建要求....................................137

7.3.3項目實施..........................................138

7.33.1系碘務處理流程................................138

7.33.2系統(tǒng)架構(gòu).......................................139

73.4項目成果..........................................................139

7.4某社保局..............................................................139

7.4.1項目背景............................