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AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
ChinaShopperReport2024,vol.2
BAIN&COMPANY
Authorsandacknowledgments
BrunoLannesisaseniorpartnerwithBain&Company’sConsumerProductsandRetailpracticesandisbasedinShanghai.Youcancontacthimbyemailatbruno.lannes@.
DerekDengisaseniorpartnerwholeadsBain&Company’sConsumerProductspracticeinGreaterChinaandisbasedinShanghai.Youcancontacthimbyemailatderek.deng@.
RachelLeeisthemanagingdirectoratKantarWorldpanelChina.Youcancontactherbyemailatrachel.lee@.
ThisreportisajointeffortbetweenBain&CompanyandKantarWorldpanel.Theauthorsextendgratitudetoallwhocontributedtoit,especiallyEnqingWang,KateLiu,MatthewWu,JellyGuo,YongqiSi,BoruiWangfromBain;aswellasTinaQinandSallianHefromKantarWorldpanel.
Thisworkisbasedonsecondarymarketresearch,analysisoffinancialinformationavailableorprovidedtoBain&Companyandarangeof
interviewswithindustryparticipants.Bain&CompanyhasnotindependentlyverifiedanysuchinformationprovidedoravailabletoBain
andmakesnorepresentationorwarranty,expressorimplied,thatsuchinformationisaccurateorcomplete.Projectedmarketandfinancial
information,analysesandconclusionscontainedhereinarebasedontheinformationdescribedaboveandonBain&Company’sjudgment,
andshouldnotbeconstruedasdefinitiveforecastsorguaranteesoffutureperformanceorresults.Theinformationandanalysishereindoesnotconstituteadviceofanykindandisnotintendedtobeusedforinvestmentpurposes.NeitherBain&Companynoranyofitssubsidiariesortheirrespectiveofficers,directors,shareholders,employeesoragentsacceptanyresponsibilityorliabilitywithrespecttotheuseofor
relianceonanyinformationoranalysiscontainedinthisdocument.ThisworkiscopyrightedBain&CompanyandKantarWorldpanelandmaynotbepublished,transmitted,broadcast,copied,reproducedorreprintedinwholeorinpartwithouttheexplicitwrittenpermissionofBain&CompanyandKantarWorldpanel.
Copyright?2024Bain&Company,Inc.andKantarWorldpanel.Allrightsreserved.
KantarWorldpanel|Bain&Company,Inc.
1
AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
Contents
Reflectiononthefirstthreequartersof2024Whatmakesbrandsgrow
Implicationsforbrands
ExecutiveSummary
Thisisthe13thconsecutiveyearwehavetrackedtheshoppingbehaviorsofChineseconsumers.Ourongoingresearchprovidesavaluable,long-termperspectiveacross106fast-movingconsumergoods(FMCG)categoriespurchasedforhomeconsumptioninChina.Asintheprevious12years,weanalyzed26keycategoriesacrossthefourlargestconsumergoodssectors:PackagedFood,
Beverage,PersonalCare,andHomeCare.Thisyear,weupdatedourtrackingtoincludeNutritionSupplements,Coffee,andSanitaryPads,whileremovingToothbrushesandFabricSoftener,bring-ingourtotaltrackedcategoriesto27tobetterreflectevolvingmarketdynamics.
Inthisreport,wewillprovideupdatesonthefollowingtwotopics,andthenclosewiththeimpli-cationsforbrands:
?Topic1:OverallFMCGperformanceinChinaforQ32024year-to-date(YTD).
?Topic2:Thefundamentalsofbrandgrowth,andchangescomparedtopreviousyears.
OverallFMCGgrowthinChinahasslowedduringthefirstthreequarters,becomingslightlynegativeinQ3andfurtherdeclininginSeptember(P10).Specifically,FMCGgrowthrateswere2.0%inQ1,1.6%inQ2,-1.1%inQ3,and-3.5%inP10.ForQ32024YTD,theaverageFMCGgrowthof0.8%wasinfluencedbya4.6%increaseinvolumealongsidea3.6%declineinaveragesellingprice(ASP).Thisdeclinerep-resentsthemostsignificantdragonFMCGperformanceinChinasincewebeganobservingthedefla-tionarytrendin2021.Throughoutthethreequarters,pricedeflationaccelerated,withASPdeclinesof-1.5%inQ1,-4.2%inQ2,-5.1%inQ3,and-5.2%inP10.Amongthemajorcategories,PersonalCareandBeverageexperiencedthelargestASPdeclinesandhavefaceddepressedpricesforthepastfiveyears.HomeCareandPackagedFoodalsoreversedtheirASPgrowthinQ32024YTD,enteringaperiodof
decline.Thisacceleratingdeflationarytrendhighlightstheincreasingpricesensitivityofconsumersandtheheightenedpromotionalfocusofplatformsandretailers.
KantarWorldpanel|Bain&Company,Inc.
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AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
InQ32024YTD,offlinechannelsoutperformedthemarket,gaining1%marketshareforthefirst
timesincetheinceptionofe-commerce.Thisgainwasdriven,inpart,bytheexpansionofdiscountchainsandclubwarehouseformats,aswellasbysmallerformatssuchasGrocery,CVS,andSuper/minimarkets.Theslightdownturninonlinechannelsstemmedfromrobustvolumegrowth,whichwasoffsetbyasimilar-sizedASPdeclineduetoheavypromotionsacrossnearlyallplatforms.Withinthee-commercelandscape,Douyincontinuedtoexperiencedouble-digitgrowth,surpassingJDtobecomethesecond-largeste-commercechannelbygrossmerchandisevalue.
Asoutdooractivitieshavesurgedfollowingthepost-Covidreopening,wehavenoticedaslightdeclineinfoodandbeveragespendingathome,nowaccountingfor55%inTier1andTier2cities.Inthiscon-text,cateringtoOn-The-Goconsumersinthefoodandbeveragesectorhasbecometheprimaryfocusforgrocerystoresandconveniencestores.
Atatimeofincreasedpromotionalactivationsbybrandandplatforms,itisimportanttorememberthefundamentalsofbrandgrowth.Thestartingpointistounderstandthatcategoriesbehavedif-
ferentlyalongthe“repertoire-loyalist”continuum.Wehavelookedatthisquestionthreetimesin
thepast(in2013,2016,and2019).Giventhesignificantchangessince2019,wehavedecidedtoprovideanupdatedanalysisofthisimportanttopic.Aspreviousreadersmayrecall,inrepertoirecategories,increasedshoppingfrequencytypicallyresultsinconsumerspurchasingagreatervarietyofbrands.Conversely,inloyalistcategories,higherpurchasefrequencydoesnotleadtoanincreaseinthe
numberofbrandsbought.Thisyear,wearrivedatseveralconclusions—someconsistentwithpreviousfindings,whileothersdiffer:
?Shoppersacrossmostrepertoirecategorieshavebecomemorerepertoire-orientedovertime,likelyduetointensifiedcompetitionandanincreaseinavailablebrands.
?Onlinepenetrationhasminimalimpactoneitherrepertoireorloyalistshopperbehavior.Thisholdstrueacrossbothcategorieswithhighonlinepenetration,suchasbabydiapersandmake-up,andthosewithlowonlinepenetration,likecandyandpackagedwater.
?Marketsremainhighlycompetitive,withasignificantshareofmarketpotentialstillupforgrabs.Amongthe27categoriesstudied,anaverageof18%ofthetop10brandsdroppedfromthelistin
2023comparedto2019.
?Consistentwithpreviousyears,themainfactordrivingperformanceforleadingbrandscomparedtoothersisbrandpenetration,whichsurpassesfrequencyandrepurchaserate.
?Onaverage,shoppershaveshownlowerengagementwithbrands(asmeasuredbyaveragepurchasefrequency),withasteadydeclineoverthepastdecade.
?Therevenuecontributionsfromlow-frequencyshoppershavebecomeincreasinglysignificantacrossmostcategoriesovertime.
?Thus,theshopperbaseforbrandsresemblesa“l(fā)eakybucket,”particularlyforsmallerand
non-leadingbrands.Consequently,brandteamsmustprioritizethecontinuousrecruitmentofnewconsumerstoexpandtheirshopperbase.
KantarWorldpanel|Bain&Company,Inc.
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AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
Implicationsforthebrands
Toprepareforsuccessin2025,brandsshouldconcentrateonfivekeystrategies:
#1Re-examineandkeepinnovatingportfolio–Alignproductofferingsandvaluepropositionswithgenuineconsumerneedsandchannelspecificrequirements.Consumersarebecomingmorera-tionalandarelookingfor“truevalue”,notnecessarilylowerprice,soinnovationwillcontinuetoplayakeyrole.
#2Maximizephysicalavailability,bothonlineandoffline–Capitalizeonthefullpotentialofom-nichannelapproaches,connectingonlineandofflineeffortsthroughlargeconsumerdatasetstoestablishaconnectedcommercestrategy.
#3Embraceout-of-homeopportunitiesforfood&beveragecategorieswithspecificportfoliosand
route-to-market,asconsumershavereturnedtoout-of-homeeatinganddrinkingoccasions.
#4Capturementalavailability–Implementfocusedmarketingcampaignsaimedatrecruitingconsumers.Tonavigatethroughmediachanneldynamics,brandsmustfollowa1+N+Xap-proach(1standsforbrandcorevalueproposition,Nstandsforkeymarketingcampaigns,Xstandsfortailoredmarketingcontentpermediachannel)tofocusonbrandbuildingwhileadaptingtothediversifiedcontentexpressionondifferentmediachannels.
#5Continuetomanagecosts,giventhepersistentdeflationaryenvironment,includingtheinves-tigationofpartnershipopportunitiesandasset-liteoperatingmodels.
4
AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
Reflectiononthefirstthreequartersof2024
Inthefirstthreequartersof2024,China'sfast-movingconsumergoods(FMCG)industryexperiencedmodestgrowthof0.8%year-to-date.Thisgrowthincludedapromisingrecoveryinthefirsthalfof
theyear,withincreasesof2%inQ1and1.6%inQ2.However,thiswasfollowedbyadeclineof1.1%inQ3andamorepronounceddeclineof3.5%inSeptember(P10).(SeeFigure1)
Theperformancelaggedtotalretailsales,whichroseby2.8%excludingcatering,partlyduetothecountry'spro-consumptionpoliciesaimedatdurablegoods.Initiativessuchastheconsumer
equipmentupgradeandtrade-inprogramhavestimulateddomesticdemand,asevidencedbyasignificantincreaseof20.5%inhomeappliancesalesinSeptemberand39.2%inOctober.There
hasalsobeenacontinuousreallocationofconsumerexpendituretowardstheservicesectorssuchasdiningandtravel,withretailsalesintheseareasexperiencinga6.7%increaseduringthefirstthreequartersof2024.
Figure1:ChinaFMCGgrowthhasbeendeceleratingoverthefirstthreequartersandwasslightlynegativeinQ3andwideneddeclineinP10
Year-over-yearchangeinurbanshoppers'totalspendingonfast-movingconsumergoods
20%
10
0
-10
2019
5.6%
Year-over-yearvaluegrowth
Q1Q2Q3Q4Q1Q2Q3P10
Q1Q2Q3Q4
2021
2020
2022
2024YTD
0.1%
3.1%
1.5%
2.0%1.6%-1.1%-3.5%
Q1Q2Q3Q4Q1Q2Q3Q4Q1Q2Q3Q4
2023
2.4%
TotalFMCGFoodandbeveragePersonalandhomecare
Notes:FMCG=fast-movingconsumergoods;Kantarupdatedtheconsumeruniversein2022and2023,leadingtosomeinconsistencieswithpreviousyears‘data;24Q3=June17–Sept.6,2024;P10=weekofSept.7–Oct.4,2024
Sources:KantarWorldpanel;Bainanalysis
5
AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
2024marksthesecondyearfollowingtheliftingofCOVID-19restrictionsinDecember2022.Althoughtheyear-to-dategrowthof0.8%wassimilartothe1%recordedinQ32023year-to-date,theunderlyingdynamicsweresignificantlydifferent.InQ32023,growthwasdrivenbya1.2%increaseinvolume,
coupledwitha0.2%decreaseinaveragesellingprices(ASP).Incontrast,Q32024recordedasolidvol-umeincreaseof4.6%(seeFigure2);however,theASPexperiencedasignificantdeclineof3.6%,the
highestdropsince2019,whiletheConsumerPriceIndexroseby0.3%duringthesameperiod.Defla-tionbecameincreasinglypronouncedoverthethreequarters,withratesof-1.5%inQ1,-4.2%inQ2,
-5.1%inQ3,and-5.2%inSeptember(seeFigure3).Ofthe27trackedcategories(seeFigure4),16expe-riencedpricedeflationinQ3YTD2024,drivenbyconsumersincreasinglyseekingvalueformoney,in-tensecompetition,andalackofinnovation.
Figure2:ForYTDQ32024,theaverageFMCGgrowthof0.8%wasdrivenby4.6%increaseinvolumeandanASPdeclineof3.6%
Value
UrbanFMCGmarketvaluegrowth(percentage,2019–P102024)
10%
5
3.1
2.4
1.5
0
0.50.8
-3.5-5
19–2020–2121–2222–23YTD24
23Q3P10
–24Q3
Volume
AnnualgrowthofurbanFMCGmarketvolume(percentage,2019–P102024)
10%
4.6
4.1
4.1
5
2.4
1.7
1.5
0
-5
24P10
YTD23Q3–24Q3
19–2020–2121–2222–23
Averagesellingprice
AnnualgrowthofurbanFMCGmarketASP(percentage,2019–P102024)
10%
5
0
-0.1
-1.0-0.9
-2.5
-5
-3.6
-5.224P10
19–2020–2121–2222–23YTD23Q3–24Q3
CPI
Notes:ASP=averagesellingprice;CPI=ConsumerPriceIndex;FMCG=fast-movingconsumergoods;1)AllAveragesellingpricesarecalculatedbasedonRMBperkg/LexceptSkinCareandMakeupisperpack,andFacialTissueisper100sheets/rolls;2)CPIdataisasofOct2024fromNationalBureauofStatis-ticsandincludeallconsumergoods;Allchangesmayleadtosomeinconsistencieswithpreviousyears’data;P10=weekofSept7–Oct4,2024;3)Market
valuegrowth=(1+volumegrowth)/(1+ASPgrowth)–1,e.g.YTD23Q3–24Q3=0.83%=(1+4.59%)*(1-3.6%)-1
Sources:KantarWorldpanel;NationalBureauofStatistics;Bainanalysis
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KantarWorldpanel|Bain&Company,Inc.
AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
Figure3:Afteraslightimprovementin2023,thedeflationarytrendthatstartedin2021acceleratedin2024
UrbanFMCGASPgrowthbyquarter
4%
2
0
-2
-4
-6
2021
2022
2023
2024YTD
(percentage,Q12021–P102024)
3.4
Deflationarytrend
emergedsincemid2021
-0.04%
1.2
0.0
0.5
-1.3
-2.1
-2.5%
-2.8
-3.0
-0.8
-1.0
-1.5
-0.8%
-3.2
-3.6
-3.8%
-4.2
Q1Q2Q3Q4
Q1Q2Q3Q4
Q1
Q2Q3
Q4
Q1
-5.1-5.2
Q2Q3P10
---Annualgrowthrate(percentage)
Notes:ASP=averagesellingprice;FMCG=fast-movingconsumergoods;P10=weekofSept.7–Oct.4,2024Sources:KantarWorldpanel;Bainanalysis
Figure4:Onlyafewcategoriespremiumizethroughoutthefirstthreequartersof2024
ASPyear-over-yeargrowth(percentage,YTDQ32024vs.YTDQ32023)
15%
10
5
Q32024
0
CPI:0.4%
-5
-10
-15
Q32024YTDCPI:0.3%
Biscuit
ewinggum
.
Milk
P
Sanitarypads
●●
`、Facialtissue
ackagedKitchencleaner
ater\Fabricdetergent
ToiletTissue
Hairconditioner
●
●
ASPdeclinereversed
Instantcoffee
Continuouspremiumization
Cluster1:
Continuous
premiumization
RTDtea
CSDO\O
Ch
Instantnoodles
Toothpaste
OBeerCandy
Juice
Nutritionsupplement
Infantformula
Personalwash
Shampoo
w
Skincare
Yogurt
Chocolate
Cluster3:
Premiumizationreversed
todeflation
Cluster2:
Continuousdeflation
BabydiaperMakeup
ContinuousASPdecline
ASPgrowthreversed
-15-10-5051015%
ASPyear-over-yeargrowth(percentage,2023vs.2022)
PackagedfoodBeveragePersonalcareHomecare
Notes:ASP=averagesellingprice;CSD=carbonatedsoftdrink;RTD=ready-to-drinkSources:KantarWorldpanel;Bainanalysis
KantarWorldpanel|Bain&Company,Inc.
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AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
Trade-up:Amongthe27categoriestracked,9didnotexperienceadropinaveragesellingprice(ASP).MostofthesecategoriesmaintainedaflatASP,withchangesbetween0-1%.Onlyjuice,instantcoffee,andtoothpastesawincreasesexceeding1%inASP.Thisgrowthcanbeattributedtorisingdemandforhealthandwellnessproducts,alongwithinnovationswithinthecategories.Forexample,thejuice
categoryexperiencedheighteneddemandforhigherqualityandricherflavors,withcoconutwateremergingasarapidlygrowingsub-category.Instantcoffeealsobenefitedfrominnovationssuchasfreeze-driedinstantcoffeepods.
K-Shape:CertaincategoriesdisplayedaK-shapedpattern,whereinnovationsmetconsumerneedsbutfacedfiercepricecompetition.Thehomecaresegmentexemplifiedthistrendmostclearly.Infacialtissue,themasssegmentgrewby18%,drivenprimarilybyvolume,whilethepremiumsegmentexperiencedsignificantvaluegrowthduetoinnovationssuchasfour-layer(36%),five-layer(93%),andlotionfacialtissues(26%),althoughthesefiguresoriginatedfromsmallerbases.
Continuousdeflation:Amongthe16categoriesexperiencingadecreaseinASP,4sawdeclines
exceeding5%,allwithinthePersonalandHomeCaresegments.Thesecategoriesincludedhair
conditioner(-10%),skincare(-6%),makeup(-10%),andbabydiapers(-8%).Thenotablepricede-flationwascausedbyseveralfactors:increasingcost-consciousnessamongconsumers,competitivepressurefromduty-freechannels,aggressivecompetitionamongplatformsfortraffic,domestic
brandsofferingvalue-for-moneyproducts,andalackofbreakthroughinnovationsinthesecategories.
GeographicPattern:Growthpatternsalignedgeographicallywithtotalretailmarkettrends,asTier3andTier4citiesoutperformedTier1andTier2cities(seeFigure5).ForQ3year-to-date,
Tier3andTier4citiesgrewby2.9%and5.5%,respectively,whileTier1andTier2citiesfaceddeclinesof4.4%and0.9%.Volumeledgrowthacrossallcitytiers,whileASPdeclinedacrossallcitytiers.
China'seconomygrewatitsslowestpacesinceearly2023inthethirdquarter,at4.6%,fallingshortofthefull-yearGDPgrowthtargetofaround5%.Authoritieshavecommittedtoimplementingaddi-tionalstimulusmeasuresandprovidingguidancetosupporthouseholdconsumptionsincelate
September.Whileitwillrequirepatienceandtimeforthestimulustotakefulleffect,itislikelytoprogressivelybuildconsumerconfidencewhichwilllatertranslateintohigherconsumption.
Categoryupdatethroughoutthefirst9monthsof2024:HomecarecontinuedtoleadgrowthintheFMCGsector,closelyfollowedbybeverages
Amongthefourmajorsectors(seeFigure6),homecareexperiencedthehighestgrowthwithavalueincreaseof3.5%,justaheadofbeveragesat3.3%.Packagedfoodsawmoremoderategrowthat1.4%,whilepersonalcarefacedanincreaseddeclinecomparedto2023,returningtoalevelsimilartothatof2022withadecreaseof4.4%.Thismarksadeclinefrom-2.0%in2023and-4.8%in2022.
8
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AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
Figure5:Tier3and4citiesledthegrowthat2.9%and5.5%respectively,whileASPwasdepressedacrossallcitytiers
Value
UrbanFMCGmarketvaluegrowthbycitytier(percentage,2024Q3YTDvs.2023Q3YTD)
9%
7
5.5
5
2.9
3
0.8%
1
-1
-0.9
-0.5
-3
-4.4
-5
Tier1Tier2Tier3Tier4Tier5
Volume
UrbanFMCGmarketvolumegrowthbycitytier(percentage,2024Q3YTDvs.2023Q3YTD)
8.7
9%
6.9
7
4.6%
4.0
5
2.4
3
1
-1
-0.9
-3
-5
Tier5
Tier1Tier2Tier3Tier4
Averagesellingprice
UrbanFMCGASPgrowthbycitytier
(percentage,2024Q3YTDvs.2023Q3YTD)
9%
7
5
3
1
-3.6%
-1
-3.0
-3
-3.3
-3.6-3.7
-5
-4.4
Tier1Tier2Tier3Tier4Tier5
Notes:ASP=averagesellingprice;FMCG=fast-movingconsumergoods;Tier1cities:Beijing,Shanghai,Guangzhou;Tier2cities:provincecapitalexcludingBeijing,Shanghai,Guangzhou,addingTianjin,Chongqing,Shenzhen,Dalian,Qingdao;Tier3cities:prefecture-levelcity,excludingDalianandQingdao;Tier4
cities:county-levelcity;Tier5cities:theresidenceofthecountygovernment
Sources:KantarWorldpanel;Bainanalysis
Figure6:Homecaregrewthroughout2024YTD,whilefood&beveragedeclinedinQ3andinP10,andpersonalcareremaineddepressed
TotalFMCGFoodandbeveragePersonalandhomecare
UrbanFMCGmarketvaluegrowth(Percentage,2024Q1–Q3/P10vs.2023Q1–Q3/P10)
15%
10
5
2.01.6
0.8%
0
-1.1
-3.5
-5
24Q124Q224Q324P10
UrbanFMCGmarketvaluegrowth(Percentage,2024Q1–Q3/P10vs.2023Q1–Q3/P10)
15%
10
5.9
5
4.3
3.2
2.7
3.3%
1.4%
0
-0.6
-1.1-1.3
-5
-6.7
PackagedfoodBeverage
UrbanFMCGmarketvaluegrowth(Percentage,2024Q1–Q3/P10vs.2023Q1–Q3/P10)
15%
10
4.3
4.1
3.8
5
3.5%
2.2
0
-2.8
-4.4%
-5
-4.1
-4.9
-6.1
PersonalcareHomecare
24Q124Q224Q324P10Growthrate(YTD24Q3vs.LY)
Notes:FMCG=fast-movingconsumergoods;LY=Lastyear;P10=weekofSept.7–Oct.4,2024Sources:KantarWorldpanel;Bainanalysis
KantarWorldpanel|Bain&Company,Inc.
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AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
Homecaredelivereda+3.5%growth(SeeFigure7),drivenbyrobustvolumegrowthof+8.7%,sur-passingthe+7.1%volumegrowthrecordedduringthesameperiodin2023.Thissegmentexperiencedtheleastaveragesellingprice(ASP)deflationamongallsectors,withitsvolumegrowthbeingthestrongest.Theoverallvolumeincreasewassupportedbybothgreaterproductpenetrationand
frequencyofuse,reflectingheightenedhealthandhygieneconcerns,alongsideagrowingdesireforself-indulgenceandanimprovedqualityoflifeathome.Consumersareincreasinglyseekingproductsthathavealowerimpactonhealthandtheenvironment,enhancedfragranceandaes-
thetics,aswellasprofessional-gradeefficiencyandeffectiveness.Fabricdetergentandkitchen
cleanersbothrecordedsignificantgrowthat+6%,drivenbyhighvolumeincreasesof+8%,despiteaslightdeclineinASP.Inthekitchencleanercategory,fruitandvegetablewashachievedare-
markable+26%valuegrowthwithpremiumpricing,whilevaluepacksof2-3Land3Lsawstrong
increasesat+14%and+25%,respectively.Cleaningoccasionsinkitchensandbathroomscontinuedtorise,becomingmorespecializedwithproductstargetingdraincleaning,waterstainremoval,
andtoiletodorelimination.Facialtissuesgrewby6%,aslowdownfromthe18%growthobservedduringthesameperiodin2023,yetstilldemonstratingrelativestrength,propelledbyan8%vol-umeincreasedespitea-2%ASPdecline.ThissegmentshowsdivergenceinASP,withhigher-endoptions,includingmulti-layerandlotion-infusedvarieties,commandingapremiumandgrowingatover+25%.Innovationshavealsoemergedinthemasssegment,withhangingtissuesexperi-
encinggrowthexceeding+800%fromasmallbase.Conversely,toilettissuedeclinedby-8.5%
(withrolledtissuescomprising90%ofitstotalvalue),whichincludeda-4.4%volumedeclineanda-4.2%ASPdecline.Thisdecreaseisattributedtoashifttowardsalternativeformats(suchashang-ingtissue,cottontissue,andwettissue)andconsumersoptingformorevalue-for-moneyproducts.
Personalcaredeclinewidenedto-4.4%(seeFigure7),comparedto-2.0%in2023.However,makeup,alongwithscalpserumandleave-inhairtreatments,contributedtoastrongrecoveryinvolumedemand,whichroseby+5.8%,upfrom+1.4%inthepreviousyear.Shampooexperiencedavalueincreaseof2%alongsideavolumegrowthof7%.Incontrast,hairconditionersawavaluedeclineof1%butenjoyedavolumeincreaseof9%.Makeupalsorecordedavaluedecreaseof2%whileachievingavolume
growthof9%.Thesefiguresindicatethatthepersonalcaresectorfacedacceleratedaveragesellingprice(ASP)deflationof-9.6%,comparedto-3.3%duringthesameperiodin2023.Thistrendpersistedthroughouttheyear,withQ1at-7.5%,Q2at-10.6%,andQ3at-10.5%.Thedeclinewasdrivenbycon-sumers'heightenedcost-consciousness,competitivepressurefromduty-freechannels,aggressive
promotionsfromonlineplatforms,anddomesticinsurgentbrandsofferingvalue-for-moneyalternatives.BothhairconditionerandmakeupexperiencedsteepASPdeclinesof-10%.Skincarerecordeda
valuedropof-4%withmodestvolumegrowthof2%,whilepersonalwashachievedavalueincreaseof3%alongsideavolumeriseof4%.Thisgrowthwasfueledbyatrendtosimplifyskincareroutines,despitetheexpansionofsub-occasionslikekneecream.Consumersareincreasinglyfocusedon
functionalityandingredients,optingforvalue-for-moneyproductswhentheydonotperceivetangiblebenefitsfromhigher-pricedoptions.Toothpastewastheonlycategorywithinthesectorthatexperi-encedpremiumization,showingavalueincreaseof7%,volumegrowthof5%,andanASPriseof2%.Thistrendcanbeattributedtoitslow-ticket-pricenatureandfunctional-need-drivenpremiumization.SanitarypadsremainedflatinbothvolumeandASPduetoalackofbreakthroughinnovationsthisyear.Babydiapersdeclinedby-12%invalueand-5%involume,reflectingsimilarresultstothe
sameperiodin2023,whichsawa-11%decline.Thisdownturnwasdrivenbybroaderdemographictrends,andlikesanitarypads,thiscategoryhasnotseensignificantnewdevelopmentsthatcouldpositivelyimpactASP.
KantarWorldpanel|Bain&Company,Inc.
10
AdaptingtoChange:TheNewConsumerDynamicsinChina’sFMCGSector
Beveragegrowthincreasedby+3.3%invalue(seeFigure8),surpassingthesameperiodin2023,whichrecordedonly+0.1%growth.Thisrisewasfueledbyrobustvolumegrowthof+4.5%,com-paredto+3.4%in2023,althoughtherewasaslightdeclineinaveragesellingprice(ASP)of-1.2%,higherthanlastyear's-0.1%.Thetrendtowardsnear-waterdrinkscontinuesasconsumersshift
fromhigh-sugaroptionstoloworno-sugaralternatives,particularlythosewithChineseingredients,especiallyinready-to-drinktea.Asaresult,Juicerecordedimpressivegrowthof+20%,followinga+24%increasein2023.Ready-to-drinkteagrewby+11%,downfrom+14%lastyear,whilepack-agedwaterincreasedby+6%,adecreasefrom+9%in2023.Notably,coconutwater,asegment
withinjuice,surgedby+129%afterremarkablegrowthof+203%inthesameperiodof2023,sig-
nificantlyboostingoveralljuiceperformanc
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