健全健康團隊的特質(zhì)和特征

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健全健康團隊的特質(zhì)和特征目標(biāo)Identifythefivetraitsofahealthyteam

了解健全團隊需具備的5項特質(zhì)Analyzeyourteam’scurrentstateanddevelopaplantoimprove剖析貴團隊互動現(xiàn)況，擬定改善方案Identifythebehavioralstylesof

eachteammember了解小組各成員的行為模式Createahealthyteam建立健全的團隊2ToastmastersClubMission

Toastmasters各分會使命Toprovideasupportiveandpositivelearningexperienceinwhichmembersareempoweredtodevelopcommunicationandleadershipskillsresultingingreaterself-confidenceandpersonalgrowth提供成員一個備受肯定與支持的學(xué)習(xí)體驗，成員從中磨練溝通和領(lǐng)導(dǎo)技巧，以利建立自我信心和促進(jìn)個人成長3Whattraitsahealthyteamwillhave?

健全團隊的特質(zhì)?AGroupofpeople一組人馬Complementary互補性SameVisionandClear同樣目標(biāo)而且清楚Commitment

愿意投入Responsibility承擔(dān)責(zé)任4Whatarethetraitsofafailedteam

失敗團隊的特質(zhì)?Failonpeoplerelation欠缺人際互動Failontheirresponsibility欠缺團隊使命感Visionisnotrealistic,cannotreachtheirtarget

目標(biāo)不切實際，無法達(dá)成Didnotgetenoughhelpfromabove

無法向總會取得資源Theawardsystemisnotbuildup欠缺獎勵制度56YourTeamAgreement您的團隊共識

TeamComposition團隊組織Values價值TeamOperatingPrinciples團隊運作原則PotentialObstacles潛在的障礙MeetingProtocol會議準(zhǔn)則TeamInteractionandBehavioralNorms

團隊互動與行為標(biāo)準(zhǔn)EffectiveLeaders:

-ProvideaClearDirection

成功領(lǐng)導(dǎo)者:設(shè)定明確目標(biāo)Visionwithoutactionisjustadream.喪失行動力的目標(biāo)淪為夢想Actionwithoutvisionjustpassesthetime.毫無頭緒的行動淪為虛度光陰Visionwithactioncanchangetheworld.執(zhí)行明確的目標(biāo)必能改變世界NelsonMandela(/2014/09/selforgteam_9_0611_v2.png)TeaminEnterprises企業(yè)中的團隊一般團隊項目經(jīng)理/組長高效率團隊自律服務(wù)型領(lǐng)導(dǎo)者/協(xié)調(diào)者TraitsofahealthyteamfromTMmanual:

從TM手冊定義健全團隊的特質(zhì)Trust信任HealthyConflict正面沖突Commitment愿意投入Accountability責(zé)任感Results成效9Trust

信任Teamneedtodevelopvulnerability-based

trustamongmembers

成員間建立足夠信任感，讓彼此顯露脆弱一面Whentrustisbuilt,teammembersarecomfortableacknowledgingtheirownweaknessandstrengthsofothers

信任感建立后，成員便能輕松自如地承認(rèn)自己

的缺點同時贊美他人的優(yōu)點Thebestwayfortrusttobebuildistosettheexample言教不如身教10HealthyConflict

正面沖突Therearetwotypesofconflict:destructiveandconstructive

破壞性和建設(shè)性的沖突Destructive:increasedantagonisminsteadof

resolution破壞性沖突:懷抱敵意，缺乏化解的決心ConstructiveConflict:teammembersexpressdisagreementwithouthostilityandwithacommitment

toeffectiveresulution建設(shè)性沖突:成員間樂意表達(dá)相對立場，積極尋求解決之道。11Commitment

愿意投入Therearetwoaspectstoobtainingfullcommitment

投入分為兩種方式Buyin

接受Clarity

清楚Ourleadershiptraining

領(lǐng)導(dǎo)階層的訓(xùn)練EnoughCommunication

充分溝通Monthlyclubofficersmeeting

各分會干部月會12Accountability

責(zé)任感Whenteammembersaretrulycommitted,itismucheasierfortheteamtoembraceaccountability

成員一旦全心投入，其責(zé)任感隨之而來Theappropriatebehaviorneedstobemodeledbytheteamleader

組長建立適當(dāng)?shù)幕有袨槟Ｊ?3Results

成效Inorderfortheteamtobetrulysuccessful,themembersneedtoeliminateself-interestandself-preservation

成員須拋棄自私自利的思維以利建立健

全的團隊Allmembersneedtobeexplicitlyclearonwhattheteamgoalsareandwhattheymustdotoaccomplishthem成員須明確了解團隊目標(biāo)和具體策略1415TeamConflictResolution(I)團隊沖突的化解Talkinprivate.私下討論Shareresponsibilityandagreetoresolveissue.分擔(dān)責(zé)任并且同意化解問題Presentviewpointinunemotionalway.冷靜地表達(dá)看法16TeamConflictResolution(II)團隊沖突的化解Determinepointsofagreementanddisagreement.確認(rèn)異同之處Decidehowtoproceedondisagreement.決定如何化解差異Summarizediscussioninwritingandmoveforward.摘錄討論結(jié)果并繼續(xù)向前邁進(jìn)17TeamMotivation激勵團隊18FivePrinciplesofMotivation激勵的五個原則Understandingmotivation了解動機Focusingonvalue專注于價值Clarifyingexpectation厘清期望Recognizingyourteam肯定團隊Leadingbyexample以身作則19Conclusion結(jié)論Wh