外貿(mào)郵件回復(fù)范文.doc

收到客戶詢盤時(shí)的回復(fù)： Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material . The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 簽名 客戶詢盤模糊，向客戶詢問規(guī)格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 簽名 針對客戶的討價(jià)還價(jià)的回復(fù) Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls dont just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 這個(gè)得針對情況，如果利潤真的不太高，就這樣寫沒有關(guān)系，如果老板太黑了，就給點(diǎn)折扣，關(guān)于價(jià)格不是一封兩封的郵件可以搞定的，總之靈活點(diǎn)啦 應(yīng)對客戶的遲遲不回復(fù)的郵件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy. So pls can you take some time to give me a reply?and kindly give me some advice on XX(products) Look forward your reply Thanks and regards Angela 面對客戶遲遲不回復(fù) Dear sir, How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th. Can you send me a reply which can stated your advice?you know we usually keep our clients data and advice in the achives,so that we make special and divide plan and schedule for each client. At the same time we can improve our service according to them,if theres some fault and in our works. So pls take a few time to tell me some advice on our business.ok?thanks very much. 針對報(bào)價(jià)了不回復(fù)的 Dear sir or madam, Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand. I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service. Could you give me some advice so that we can do better Best regards 1、therefor we always put the quality as the first consideration 因此我們總是把質(zhì)量放在第一位的 2、would it too much to ask you to respond my question by tomorrow? 可以請你在明天以前回復(fù)嗎 3、the price we give is almost reach our bottom line 我們所給的價(jià)錢已經(jīng)接近我們的底線了 4、the validity of the quotation is about the 10days 報(bào)價(jià)的有效期大概是十天左右 5、moreover we keep the price close to the costs of the production. 再說，我們的價(jià)格已經(jīng)接近生產(chǎn)費(fèi)用的邊緣 1、will you kindly tell the quantity you require so as to unable us to sort out the offers? 為了方便我們報(bào)價(jià)，你能告知數(shù)量嗎， 2、you should take the quality into consideration 你必須考慮到質(zhì)量問題 3、we may reconsider our offer if your order is big enough 如果你們數(shù)量足夠大的話，我們可以重新考慮價(jià)格 4、i d like to tell you what i think about that 我想告訴你一些我的想法 5、but consider the quality ,our price is quite reasonable. 但是考慮到質(zhì)量，我們的報(bào)價(jià)是很合理的 一些實(shí)用英語系列： 收到來信： 1、i have just received your kind letter. 2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning. 3、your kind letter of saturday arrived this morining 久未通信： 1、pls pardon me long in writing to you 2、i must apologize for not having written to you previously 未及時(shí)回信 1、i apologize for the delay in my reply 2、i apologize for being a day late with the delay reply to you 3、having lost your last email ,i have not been able to reply sooner 久無音信： 1、i have not heard a word you for a long time 2、there has been no news from you for ages 3、As i have not heard of you for long,i feel anxious 表示歉意難過： pls accept my sincerest apologies for the inconvenience i fear we caused you 遇到不好的事情 1、i have deeply grieved to hear the death of your father 2、i was most distress to learn from your letter of the illness of your father 談?wù)勯_發(fā)信的事情 還蠻感謝大家，我要繼續(xù)努力啦，不然對不起版主，呵呵 其實(shí)我也還是做外貿(mào)就10月左右，所以經(jīng)驗(yàn)什么的都不是很成熟，在總結(jié)自己的同時(shí)希望幫到比我還新的朋友，前輩不要拍我板磚哦。 發(fā)開發(fā)信要先找郵箱，至于找郵箱呢，我覺得至今用的比較順手的是用各國郵箱的后綴（自己搜一下，太長了不好發(fā)上來）和一些好的黃頁，有些朋友反映用郵箱后綴找不到，那是因?yàn)槟阋治鲆幌履銈兊漠a(chǎn)品在哪里很暢銷，用的比較多。比如我們的產(chǎn)品水井管在沙特 等中東產(chǎn)石油的地方用的多，那么就那些國家的公共郵箱后綴，搜出來比較多。 其實(shí)我覺得開發(fā)信這個(gè)東西就像我們國內(nèi)做電話銷售一樣，我想每個(gè)外貿(mào)人都很討厭每天一大堆的網(wǎng)絡(luò)推廣電話，我想老外和我們應(yīng)該是一樣的心情。所以我覺得做外貿(mào)的不容易的，每天辛辛苦苦找郵箱發(fā)開發(fā)信，而且還被人討厭，看都沒看就刪了。有的說喜歡簡短的開發(fā)信，有的喜歡有點(diǎn)專業(yè)性的比較長一點(diǎn)的開發(fā)信，至于到底怎么樣，我有兩種版本經(jīng)常換著發(fā)，要多多準(zhǔn)備幾封進(jìn)行追蹤，郵箱最好設(shè)上閱讀回執(zhí)，對有閱讀回執(zhí)的郵件進(jìn)行追蹤，幾周幾個(gè)月時(shí)不時(shí)的騷擾一下。要用不同的版本，要不發(fā)一樣的，看不看都刪了，沒什么新意。我開發(fā)信的內(nèi)容很大眾化就不貼上來了。呵呵 還有一點(diǎn)是開發(fā)信得主題，反正我不喜歡什么how are you，Hi，my friend，什么的，就用產(chǎn)品名稱，或者用RE：貌似比較有效果，呵呵，還有可以突發(fā)奇想，比如有一天我用的標(biāo)題是your water need treatment,（我們做水處理過濾產(chǎn)品的）結(jié)果發(fā)過去一會就有人回復(fù)說介紹一下詳細(xì)catalog 什么的。當(dāng)然可能是運(yùn)氣什么的 發(fā)開發(fā)信需要堅(jiān)持，不要沒有效果就放棄然后再抱怨怎么沒效果啊沒效果啊，因?yàn)殚_發(fā)信本身的是一個(gè)概率問題，成功率本身就比較低的。所以那句話叫什么來著 廣撒網(wǎng)才能網(wǎng)大魚。前輩的話是有道理的。 有時(shí)間我整理一下自己的郵件或者用的好的黃頁再分享給大家，呵呵先寫到這吧，有時(shí)間再寫，不能一下午光更新，呵呵 spoken English ）omething went wrong.情況不妙啊(出了問題/麻煩). 內(nèi)似的表達(dá)有:There is something wrong with sth.什么出了麻煩/有毛病等. 例如:What s wrong with you, you look depressed-你看上去很消沉,發(fā)生什么事了 2)You are welcome,you deserve it.不客氣,應(yīng)該的!deaerve(v)-應(yīng)該得,值得. 3)Not necessarily.不見得.這個(gè)短語在日常生活中用得較多. 請牢牢記住,很實(shí)用的! 4)I am embarrassed to take so many gifts.拿這么多的禮物我真不好意思(意思是-你送我這么多禮物真不好意思. 當(dāng)然embarrassed還可以指別人給你難堪而感到尷尬的意思.例如:You scolded me in public,I am embarrassed!-你在公共場合訓(xùn)我真讓我感到尷尬. 5)I dont deserve this/I am flattered.我不敢當(dāng)(意思是你太夸我了)Flatter(v)-吹捧,奉承,過分夸獎等. 6)The game came out even.比賽不分勝負(fù).even扯平的,互不相讓的 7)Ask for a leave/I ask to use a sick leave today.請假/請病假 8)I told you (early).我不是早就告訴你了/我不是早說了! 9)It s bett