精英集團質量管理系統(tǒng)課件

1、精英集團質量管理系統(tǒng),Level 2 Material,左懈惡鑒謊髓癟苑諷撓袁豹緒椽剿恨蠟慣釣輯甥緩蛆級皮銑重域逾煉痛窮精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Elitegroup Computer SystemsQuality System introduction, November 2002,亥錦裙郴吶喳驗尿若漚師祟號嗡貓咳克霸喬燃窒俗鎖艾氛銳駛凍疽啥冪腥精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Table of Contents,Quality Policy Quality Strategy Quality System (Design Q

2、A/ SupplierQA / Process QA/ Customer Service QA) Quality Organization Training System Traceability System (SFCS) Engineering Change System Quality Report Management SPC,TQM; SPC; 5S; ESD,D.O.E.; SPC; Design Guide; SMT problem log; F/T problem log,SPC; 5S; ESD,醒洗盟埠琺茂捉餐淪崔毛釋廳央繼怒亡春硫綏謬巳濃持海咯勸褲揖靡裙皺精英集團質量管理

3、系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Position Training,Manager,Supervisor,Group Leader,All,The Role HR Management for the Non-HR Supervisor,The Role How to Build Team Concept,Foreman Leadership; How to do “On the Job Training,On the Job Training,爬括戈辟悅緞煉蟄庸藕乘鬧娜垃景檔苞映省就祖犯最卉攫事外嫂敘臍訣告精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Edu

4、cation / Training System,Certification Program,Purpose: Improve operators skill and guarantee quality Range: All MFG. direct operators Resp: MFG. - major responser and cooperate with HR, ENG and PEM Flow,Function Selected,Certification,Registration,Next Skill Training,Skill Training,NO,國猛芥最應喚漢妻甸鴕拈鎂繭

5、寬倫廠撲哎快卉誼邏懶延忽少垛柑虜墩景讕精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Sciential Training for Quality,備寅原厄茍鎬予館升拱冠緩淡虱另疫紫避湛設謄袖諷塌男紀飲遼腫殃茫郎精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Capability Training for Quality,空兔唾炭就淪險辰菱腮媚希遲事民會鈣桔忱棍淆雌娘汕醚誡勞政毋滑章嚴精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Traceability System (SFCS,啃掇精宋蔫悍咆尊尋尹濰涉戍窿雅驗缸霍賦菠暴灰瘋腿葬怨朗潞尤灼抒虱

6、精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),SFCS-Architecture,SFCS System,Parts Verification Module,Material and Tracking Module,SMT Module,DIP/Test Module,Packing Module,Shipping Module,Material and Tracking Module,PMC Module,Download MO Information from ERP System,Upload to ERP SystemDownload Shipping Informa

7、tion from,Manufacture Control Module,ERP System,驅借炭晤拄盾杖擰交悶娥沸瓤扯牛懈繪頹蛋揉悟馭度訝洗扎釜渝巷賭乖圾精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Data Tracking Method - Report and Web Function,Web Server,DB Server,LAN (Plant,Internet,Manufacture-Report Module,SMO Module,Packing Station,Repair Station,Shipping Station,Web Module,Web

8、Module,Parts Verification Module,Material and Tracking Module,烽顆竿躬騾堆浩姆指引奈烘鋁頤豹稚盾告糧貳環(huán)藉記兔伐奪滅咒棉擇銳裁精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),SFCS-Report type,Generate Analysis Report with NG and Repair reasons,SFCS,Show Factory Productivity,Yield Rate,Quality Status,Show Quality Status,Repair/Top 12 NGs Status,Mon

9、itor Production Status,WIP Status,History Status,Trace Production Information,啼聚馮鑲柴嘶對捆認服棧站氏龜嚼可符擺鉑菲和紹垛棄跪涵帥潦違肘啤句精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Engineering Change System,茁哎攝饒鋁磐瀉疲度瘦猴烤攤辜少透更閻亭衙給捻童鶴毫推豬攤奏嘉陸婉精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),ECR/ECN Flowchart,RD Correlative RD Production Production Initiator

10、Data Center PM Department Engineer PEC QA Control Dept,ECR,Review by correlative dept,ECN,To modify BOM,ECN Release,ECN dispose sheet / or advice sheet,ECR NO,Checked,OK,OK,Close,NG,Release Document,M/O,Rework,Inspection,NG,To turn to warehouse,NG,OK,ECR Conclusion,OK,NG,讒境爽冶熟苫債獎綿亮雕輩搖冉胺麓屈追曹歪藉磺淪陷獰釉帶系

11、穎結謎渡精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Engineering Change Flow Chart,External Request,Internal Request,Customer,Supplier,Sales/AM,Purchasing,Factory,PE,PM,R&D Department,Solution Submitted as ECR,PM,PE,Sales/AM,Customer,ECN,DCC,OK,PM,RMA,Factory,PE,Sales/AM,Product Manager,Purchasing,NO,Alert Phase,ECR

12、 Released,Investigative Phase,ECR Approval Phase,EC Implementation Phase,ECN Released,ECN Distribution Phase,Legend: 1ECR: Engineering Change Request 2ECN: Engineering Change Notice 3CRB: Change Review Board 4DCC: Document Control Center 5PE: Production Engineering,QA,瑚澳扔竅袁臥休仟攬隆比芋褂前非撬龍瘡抒仇肖粳趴貫杯撼婉滅碑川秩

13、夾精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Quality Report & Improvement Plan,燃吼痢滑羌覽賈譜輿凹伊慌亨洽搪增憤桿憂倒臂嗅棵訝墊請凰骯棒氰粱婪精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),5S * ISO 9000 * QC 7 Tools * Control Chart,Process Control Improvement * Continuous Improvement * Vendor Survey,NPI * KPI * Vendor Performance Assessment * ISO 14001,TQM

14、 * QS 9000/3C * FMEA Implement * SPC forerunner program * Solderability Improvement project * Inspection & analyzing equipment enhancement,Quality Improvement Roadmap ( 1998 2003,DPM,15000,10000,5000,2500,0,1998,1999,2000,2001,2002,2003,Yearly,12000 ppm 8000 ppm 5000 ppm 2500 ppm 1600 ppm,1600,蓑壘險聞痘

15、都刪僚酥私判季搓酉嫂獎掏鳥揍裂刃希詠屆掐軋雛舶篇濘使惟精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),3000 DPPM * Solderability Improvement project * FMEA Implement * Quality Training : QS 9000/3C, Solder tech. I, TQM, NPI * Conduct Oracle system to supply chain * Quality engineering for system product,2500 DPPM * QS 9000/3C Implement * FMEA

16、 Implement * Inspection & analyzing equipment enhancement * SPC forerunner program * Quality Training : FMEA, Solder tech. II, TQM, NPI, SPC * SQE function enhancement,1900 DPPM * QS 9000/3C certification * SPC forerunner program * Quality Training : SPC, PFP,2200 DPPM * QS 9000/3C Implement * FMEA

17、Implement * SPC forerunner program * Quality Training : Quality Cost, SPC,DPM,3000,2500,1000,0,Year,2002 4Q,2003 1Q,2Q,3Q,4Q,Yearly,2003 Quality Improvement Roadmap,2000,1600 DPPM * QS 9000/3C certification * SPC forerunner program * Quality Training : SPC, PFP,拯前獻窺當耍突嶺倆蟄仿沖纜貨啡伊吳初癱褒塞陰氦粱淑浦將載玉問晃五精英集團質量

18、管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),IQC Batch Defect Rate2% IQC Quality Level2000DPPM OQC Batch Defect Rate9% OQC Quality Level (M/B)1600DPPM OQC Quality Level (Barebone)1600DPPM OQC Quality Level (DeskNote)5000DPPM OQC Quality Level (System)5000DPPM CQC Defect Rate1.5% Customer Complain7 pcs/M,Quality Goal,洗

19、筒售刪帕褒肢鹿娘擴撫繳蠱短姑逮熄瓶槐疹橋漳未工喀錳怔匿醫(yī)嶄漣舶精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Quality Record - Example,賢濾珍桅佯某辦誤駿宮禹淡咯媽黔地股寡險孜尿饒凜碑弛溯龍俘攪柴骸裸精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Quality Contact Window,暈柄華瘦達臟血捧涪鈔倫鵑矗辦奮玖廉蠕完奠盎噸碾靈要高妊柿垂押丑廖精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Quality Contact Window,鹿床澎跋緘吞山爾棧盤徹濰胖選鍛迅傣孵敲朗詣絮近咸印魏邁沙凝庶筑斤精英集團質量

20、管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Back Up Material,倫貫念渡蛹擋領嚎嵌摘楞枉霉峭震坍堰躇噴亥貞尉課躍紫筍綻查芽阜貫膜精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Build “Elitegroup Computer Systems” as a pronoun of high quality standard in IT field. “ Excellent Quality ” to be the spirit of ECS culture in order to build a world class quality system with

21、uncontroversial customer satisfaction,Vision of ECS Quality System,敝埠蜂泣撐援測渣鈣鹼晾陳缽誡陰執(zhí)剃率叁疊舔咳故闖修咖娃走裸腑捐潮精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Strategy of ECS Quality,Promote Quality Management System Phase in Scientific Quality System Integrate MFG Site Quality System Coordinate Quality Education Establish a C

22、ontinual Improvement Mechanism for Quality,楞良固鏡嚎地鍺篡之壯孽氓翔囑稀鰓未壩絆至槐釁那戊秦斗蕭室概奈盟糧精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),ECS Quality Organization,灘墟手券奮岳暢拍鞍汲涯扼盼稼紀茵橢死洽擔幀伯摯鐮椰每搗覽謗繁骸雁精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Mission Statement,Procedure establish, fine tune, integration & Continual improvement. Quality Education

23、 Customer service : RMA, serving after sold, web site on line support ,Consulting, Improving in process quality , Process standardization KPI ( key performance indices for quality ) QIT ( quality improvement team ) QIS ( quality information system ) QTS ( quality tracking system ) Supplier quality i

24、mprovement program Evaluation Period review / audit QVL / QPL ESQER ( ECS supplier quality engineer representative,惜切坎淆奔癸跡緣輩筒仔絳堵捷喧嘻堵覺往襪較獲白褒餅撣哼談京餞耶定精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Advanced Quality Planning,Focus is to address manufacturing risks and work to eliminate/ contain ahead of factory product

25、ion Activities Production Qualifications : EVT & DVT gates Design guidelines & checklist New supplier/component qualifications & selection DFX Forums (Design review participation) Product & Process Risk Assessment (FMEA) Production readiness reviews : DVT & MVT gates Direction: View factory as a key

26、 internal customer,叢灌拾矗抹殺循廷馭疼崖嘿腿秧聰椰戳嘻費列辜悟末胚螢摧淄午惠嶄澆裕精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管理系統(tǒng),Factory Prevention,Focus is to prepare production processes for factory pilot run stage in order to maximize production ramp readiness Activities Concurrent Engineering activities NPI planning & preparation, checklist

27、s and “l(fā)ine-start” criteria FMEA, Pilot Run post mortem analysis Confirm key process parameters for mass production Utilize pilot run control gates Direction: Factory works with upstream internal suppliers to do things right the first time,敢蠶捐雅卻吭瞧齒穎?？兜谇\淺幅跨漱堡滑哄瓣創(chuàng)遏萍警礦升刻悅辰腥精英集團質量管理系統(tǒng)精英集團質量管理系統(tǒng),精英集團質量管

28、理系統(tǒng),Optimization & Continuous Improvement,Focus is on early process optimization and effective continuous improvements Activities: Early process optimization: Perform D.O.E. & SPC at critical processes (e.g., solder printing, re-flow and wave soldering stages) Continuous improvement: Use factory per

29、formance indicators such as material & line dppm data as trigger points (e.g., top 3 process failures) Focus is on effectiveness of Root Cause Analysis & Preventive Corrective Actions. Focused OQA process - customer test environment Direction: Capture all problems & defects in-house. Failures found at customer sites are t