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1、suppliersupplier assessmentassessment systemsystem 供供應(yīng)應(yīng)商商評評價價體體系系(20102010) component name參參加加人人員員: 評評審審時時間間:2009年年4月月 評評價價項項目目ltemsltems序序號號levellevel 評評價價內(nèi)內(nèi)容容evaluationevaluation contentscontents 涉涉及及部部門門相相關(guān)關(guān)文文件件與與問問題題回回答答 123 qualiquali tyty 質(zhì)質(zhì)量量 a a statisticalstatistical processprocess controlc

2、ontrol統(tǒng)統(tǒng)計計過過程程 控控制制 1 1 is statistical process control prevalent ?普 遍存在統(tǒng)計過程控制嗎? 2 2 how many processes are monitored using spc ? 有多少使用spc的流程受到監(jiān)控? 3 3 how often is the data reviewed ? 多久評測 數(shù)據(jù)一次? 4 4 what actions have resulted from the control chart reviews ? 從評測中產(chǎn)生什么控制行動 ? 5 5 are operators/technicia

3、ns familiar with spc ? 操作者/技術(shù)員熟悉spc嗎? b b processprocess capabilitycapability流流程程能能力力 1 1 are all the processes capable ? 所有流程能 力充足嗎? 2 2 what % of the processes are capable ? %的 流程能力充足? 3 3 does the supplier supply cpk data to their customers regularly ? 供應(yīng)商定期向他們的 客戶提供cpk值嗎? 4 4 how are the process

4、es capability monitored ? what is the frequency of the monitoring ? 如何監(jiān)控流程能力?監(jiān)測頻次是多少? 5 5 what actions have resulted from the cpk reviews ? cpk評審后有什么措施? 6 6 what tools are used to assess if processes are monitored and identify out of control conditions ? 使用何種工具監(jiān)測流程,怎么 知道流程失控? 7 7 do parts consistent

5、ly exceed minimum specifications ? 零件一直大于最小cpk指標 嗎? 8 8 what % of the critical features are produced by manual operations ?手工操作中有多少 關(guān)鍵指標? 9 9 what % of the major features are produced by manual operations ?手工操作中有多少 主要指標? 1010 what % of the minor features are produced by manual operations ?手工操作中有多少 次

6、要指標? c c qualityquality supportsupport capabilitycapability質(zhì)質(zhì)量量支支持持能能 力力 1 1 are there adequate quality engineers ? 質(zhì)量 工程師充足嗎? 2 2 are the quality engineers capable ? 質(zhì)量工 程師有能力嗎? 3 3 what is the average experience of the engineers ?工程師的平均經(jīng)驗是什么? 4 4 do operators understand gd&t ? 操作者理 解gd&t 嗎? 5 5 ar

7、e they trained regularly in gd&t ? 他們是 否定期培訓gd&tgd&t ? ? 尺尺寸寸和和形形位位公公差差 6 6 what statistical software does the supplier use ? 供應(yīng)商使用什么統(tǒng)計軟件? 7 7 can we correlate with minitab ? 我們能使用 minitab 嗎? 8 8 what is the training plan for quality engineers and technicians ?質(zhì)量工程師及 技術(shù)員的培訓計劃是什么? d d msamsa ( ( meas

8、urementmeasurement systemssystems analysis)analysis)測測量量系系統(tǒng)統(tǒng)分分析析 1 1 are gages, test and measurement equipment calibrated and maintained ?量具 、調(diào)試、監(jiān)測設(shè)備經(jīng)過計量和維護嗎? 2 2 is there a schedule ? what is the conformance to the schedule有計劃安排嗎 ?與計劃一致嗎? 3 3 what kind of gages are they using ? 使用什 么種類的量具? 4 4 what

9、 is the gage r&r of critical gages ? provide r&r data of five critical gages 關(guān)鍵 量具的重復(fù)性/再現(xiàn)性如何?提供五種關(guān)鍵 量具的重復(fù)性/再現(xiàn)性 5 5 how often are gage r&rs done ? 多久進行 重復(fù)性/再現(xiàn)性測試? 6 6 do supplier gauges correlate to cummins plant or tech center gauges?供應(yīng)商的量具 與康明斯工廠或技術(shù)中心的量具是一致的 嗎? e e overalloverall capabilitycapabili

10、ty總總體體能能力力 1 1 what % of the tolerance do the critical gages take up ?關(guān)鍵量具的測量誤差占公差 的%? 2 2 has the capability of the process been improved over time ?流程能力得到持續(xù)提 高了嗎? qualiquali tyty 質(zhì)質(zhì)量量 3 3 how many functional tests are used to check/failsafe ?有多少功能測試用于檢測/ 防錯? 4 4 does the supplier continuously impr

11、ove process capability ?供應(yīng)商持續(xù)改進過程能 力如何 f f correctivecorrective actionsactions 糾糾錯錯行行動動 1 1 is root cause analysis prevalent ? 有根本 原因分析嗎? 2 2 how do they manage the corrective action process ? 他們?nèi)绾喂芾砑m正行動流程? 3 3 what is the throughput of their customers corrective actions ?他們的客戶糾正行動有 輸出嗎 4 4 how well

12、 do they contain problems ? 他們?nèi)?何對待問題? 5 5 what is the mean time of short term response ?短期反應(yīng)的平均時間如何? 6 6 how effective are the cars ? car的有效性 如何 【carcar (corrective(corrective actionaction requirement)requirement) 糾糾正正措措施施要要求求】 7 7 what are some of the mistake-proofing actions ? 有防錯計劃嗎 8 8 does the

13、 supplier use six sigma to reduce variation in processes ?供應(yīng)商使用六西格 瑪方法降低流程變異嗎 9 9 does the supplier use shainin techniques to reduce variation in process ? 供方用shainin 技術(shù)減少過程偏差嗎 g g product/processproduct/process changeschanges產(chǎn)產(chǎn)品品/ /流流程程 更更改改 1 1 how are process/product changes managed ?流程/產(chǎn)品更改管理如何?

14、 2 2 how many product changes has the supplier recommended ? 供應(yīng)商建議多少產(chǎn)品改變 ? 3 3 how many process changes does the supplier make/year ?供應(yīng)商每年改進多少 流程? h h apqpapqp產(chǎn)產(chǎn)品品質(zhì)質(zhì)量量先先期期策策劃劃 1 1 is apqp used for product introduction ? 使 用apqp導入產(chǎn)品嗎? 2 2 how many parts were launched using apqp process ?多少零件使用apqp流程?

15、 3 3 how is the ppap process managed and executed ? ppap流程管理及使用如何? 4 4 is there correlation between ppap and current process ?ppap與目前的流程有關(guān) 聯(lián)嗎 qualiquali tyty 質(zhì)質(zhì)量量 5 5 are there any gaps between cpk of ppap and the current process ?ppap 中的cpk值 與當前流程有差距嗎? 6 6 how is parts cleanliness measured ? 零件 的清潔

16、度測量結(jié)果如何 7 7 are millipore equipment used ? 使用微孔設(shè) 備嗎 8 8 are critical parts manufacturing areas kept clean ? 關(guān)鍵零件加工區(qū)域保持清潔嗎 9 9how are parts packaged ? 零件如何包裝? 1010 does the supplier execute pcc runs or similar process ?使用生產(chǎn)能力評價或類似 的流程控制嗎 1111 what is the correlation between ppaps and pcc run data ?pp

17、ap和pcc的相互關(guān)系是 什么 i i internalinternal auditsaudits內(nèi)內(nèi)部部審審核核 1 1 is there an internal audit process to ensure that all processes are followed ?是否有內(nèi)部 審核流程 2 2how effective is it ? 審核流程是否有效 3 3what are the measures?審核流程如何測量 4 4 have internal audit cars been closed ? 內(nèi) 部審核糾正書是否關(guān)閉 j j tier2tier2 suppliersu

18、pplier managementmanagement分分供供方方管管 理理 1 1 how many suppliers supply parts ?有多少分 供方提供產(chǎn)品? 2 2 is a process in place to manage their suppliers ?供應(yīng)商 有流程管理他們的分供方 嗎 3 3what is the process ? 如有,流程是什么 4 4 how many sqe are involved in the process ? 有多少 sqe介入流程 5 5 do they follow the apqp/ppap process ? 他 們遵

19、循apqp/ppap流程嗎 6 6 how many parts have ppaps ?多少零件有ppap 7 7 what is the ppm of their suppliers ? 分供 方的ppm是多少 8 8 what is the delivery performance of their suppliers ? 分供方的交付表現(xiàn)如何 9 9 is a receiving inspection process in use ?到 貨檢驗程序使用效果 k k qualityquality performanceperformance質(zhì)質(zhì)量量指指標標 qualiquali tyty

20、 質(zhì)質(zhì)量量 1 1 what are the top ten defect categories ? 質(zhì)量缺陷種類的前十位 2 2 what is the current ppm by customer ? 在 客戶中目前的ppm是多少 3 3 what is the improvement plan to meet annual quality targets ? 滿足每年質(zhì)量指標 的改進計劃是什么 4 4 is there a process to drive quality improvement ? 有流程推動質(zhì)量改進嗎 5 5 what are the details of the

21、process ? 流程細 節(jié)如何 l l qualityquality systemssystems質(zhì)質(zhì)量量體體系系 1 1 is the quality organization strong enough to drive actions in the operations group ? 質(zhì)量 體系足夠強大以支持團隊運作 2 2 what quality system is the supplier registered to ? 供應(yīng)商通過了質(zhì)量體系嗎 3 3 what are their plans to migrate to ts16949- 2nd edition ? 他們的計

22、劃已經(jīng)轉(zhuǎn)到ts16949-2版了嗎 4 4 what marine certifications does the supplier have?供應(yīng)商是否通過船檢認證 delivdeliv eryery 交交貨貨 a a delivery rate 供供貨貨按按時時率率 1 1 does supplier have the track record for delivery rate? 供貨按時率是否有跟蹤記錄 2 2 are there adequate material engineers ? 物 料人員充足嗎 3 3 are the material engineers capable

23、? 物料 人員有能力嗎 4 4 is there a process to ensure delivery in time? 是否有流程確保按時供貨 5 5on a scale of 1 to 5 ( 5 being the best), how coincident ?按時供貨率的分值高低 6 6 is there a control plan in process? 流程是否 存在控制計劃 b b delivery rate improvement 供供貨貨按按時時率率改改進進 1 1 how are long range forecast and edi schedules driven

24、 to manufacturing to meet ship dates? 有多長的預(yù)測期或采用電子貿(mào) 易滿足發(fā)貨要求 2 2 is there a process to ensure improvement ? 是否有流程確保供貨按時率改進 3 3 does management drive the delivery improvement ? 管理層是否推動供貨按時率 改進 qualiquali tyty 質(zhì)質(zhì)量量 4 4 does supplier use six sigma or similar processes ? 是否使用六西格瑪或類似流程 5 5 does the suppli

25、er continuously improve process capability ? 供供貨貨按按時時率率改改進進程程度度如如 何何 c c package & transportation 包包裝裝及及運運輸輸 1 1 is supplier able to design package ?供應(yīng)商 是否具有包裝設(shè)計能力 2 2 is the package able to meet the customer ? 包裝設(shè)計是否符合ccec要求 3 3 is there any fense inside the package kit design ?包裝設(shè)計中是否考慮了零件保護因 素 4

26、4 do they understand and design for convenience to crane and fork ? 包裝是否考 慮了吊裝方便性 5 5 do they understand and design for ergonomics ?包裝是否考慮人機工程學 6 6 is there any special package kit from supplier ?是否由供應(yīng)商自己提供專用物料 筐 7 7 do supplier have own truck to transport ?是 否有自己的運輸工具 8 8 are all transportation cap

27、able ? 運輸能力是 否充足 9 9 does supplier delivery part per fifo ? 是否 按照先進先出的原則發(fā)送零件 d dclose storehouse 近近距距離離庫庫房房 1 1 on a scale of 1 to 5 ( 5 being the closest), how close ?庫房的距離遠近 (xxxx km) 2 2 are there any storehouse set in chongqing area? 是否在重慶地區(qū)設(shè)立庫房 3 3 are there adequate storehouse workers? 庫 管人員是否

28、充足 4 4 are storehouse workers trained ?庫管人員 是否接受過培訓 costcost 成成本本 a a demonstrateddemonstrated yearlyyearly costcost reductionreduction performanceperformance年年度度成成本本降降低低指指標標 1 1 what is their track record on meeting cost reduction goals ?成本降低目標是否有跟蹤 記錄 delivdeliv eryery 交交貨貨 2 2 what are the cr tar

29、gets of other customers ?對其他用戶的降成本目標是什么 3 3 what is their cr performance with these customers ?和這些用戶的降成本工作效果 如何 b b managementmanagement attitudeattitude towardstowards costcost reductionreduction targetstargets對對成成本本降降低低目目標標的的管管理理態(tài)態(tài) 度度 1 1 what is the management team commitment ?什么是管理團隊的義務(wù) c c good

30、good processprocess toto deliverdeliver costcost reductionreduction滿滿足足 成成本本降降低低好好的的流流程程 1 1 is there a process for identifying projects for cost reduction是否有流程確定降成本項目 2 2 what tools have they used to meet their customers annual cost reduction targets ? 使用何種工具滿足客戶每年降成本目標 3 3 are value engineering/va

31、lue analysis techniques used ? 是否使用價值工程/價值 分析技術(shù) 4 4 are there examples of cost effective approaches to achieve break-even point ? 有取得收支平衡有效的實例嗎 5 5 what is the break-even point for the cost of typical products ?典型產(chǎn)品的成本收支平衡 點是什么 6 6 does supplier use six sigma or similar processes ? 是否使用六西格瑪或類似流程 7 7

32、 are there examples of material changes to improve quality and reduce cost ? 是否有改 變物料以提高質(zhì)量及降低成本的項目 d understand/useunderstand/use tcotco modelstcomodelstco模模式式的的理理 解解和和使使用用 1 1 do they have total cost of ownership (tco) model for parts they produce ?是否有總成 本控制模式 2 2 do they understand tco methodology

33、 and know all the cost drivers ?是否理解總成本 控制方法并了解所有成本來源 produprodu ctct desigdesig n/reln/rel iabiliabil ityity 產(chǎn)產(chǎn)品品 設(shè)設(shè)計計 及及可可 靠靠性性 a a technicaltechnical knowledgeknowledge ofof designdesign engineersengineers設(shè)設(shè) 計計和和工工藝藝 1 1 is easier to service one of the criteria of design process ?是否具有關(guān)鍵零件的設(shè)計 能力 2

34、 2 is lower energy comsumption a factor in design ? 設(shè)計中是否考慮了低能耗因素 3 3 do they understand the parasitic loads of their products ?是否了解其產(chǎn)品的負荷安全 情況 4 4 do they understand reliability vs durability ? 是否理解可靠性及耐久性 costcost 成成本本 5 5 do they integrate components for better system performance ?設(shè)計是否考慮系統(tǒng)性 能優(yōu)化元件

35、 6 6 do they change parts/materials to increase life of parts ?是否改變零件/材料增加零件 壽命 7 7 do they understand and design for lower maintenance intervals ?是否考慮維修方便 性 8 8 do they match components/systems to match application and environment ?部件是 否和應(yīng)用和環(huán)境相匹配 9 9 do they integrate components well into single as

36、semblies ? 部件的組裝性能是否良 好 1010 do they think about more sub-assemblies vs individual parts in a major system ? 在主系 統(tǒng)里面是否考慮了分裝總成及零件 1111 is the supplier familiar with regulatory requirements like emission, safety etc供應(yīng) 商是否熟悉排放,安全條例 1212 do they use long lasting components in their design ? 設(shè)計中是否使用長壽命零部

37、件 b b similarsimilar productproduct designdesign experienceexperience類類似似項項目目 設(shè)設(shè)計計經(jīng)經(jīng)驗驗 1 1 what products does the supplier design ? 供應(yīng)商設(shè)計什么零件 2 2 how many parts has the supplier designed ? 供應(yīng)商設(shè)計多少零件 3 3 has the supplier designed parts similar to our requirements ?供應(yīng)商設(shè)計的零件符合 我們的要求嗎 c c engineeringeng

38、ineering developmentdevelopment andand projectproject toolstools 工工程程開開發(fā)發(fā)及及項項目目工工具具 1 1 what are the development and project tools used by the supplier ? 供應(yīng)商使用什么項目 開發(fā)工具 2 2 does supplier use finite element analysis (fea) tools ? 是否使用有限元分析 d d dfssdfss oror similarsimilar approachesapproaches六六西西格格瑪瑪

39、設(shè)設(shè) 計計或或類類似似工工具具 1 1 does the supplier use design for six sigma (dfss) to design new products ?是否使用六 西格瑪(六西格瑪設(shè)計)方法設(shè)計新產(chǎn)品 e eunderstandingunderstanding ofof technologytechnology技技術(shù)術(shù)理理解解 1 1 do they keep up with technology to find the best materials and processes ? 是否采用最 新技術(shù)采用最新材料和流程 produprodu ctct des

40、igdesig n/reln/rel iabiliabil ityity 產(chǎn)產(chǎn)品品 設(shè)設(shè)計計 及及可可 靠靠性性 2 2 how does the supplier get customer requirements for designing the product ?設(shè) 計產(chǎn)品時是否考慮了客戶需求 f f engineeringengineering integrationintegration in in manufacturingmanufacturing加加 工工過過程程中中的的技技術(shù)術(shù)參參與與 1 1 are engineers integrated into the manufa

41、cturing and operations functions ? 工程師是否加入到加工和運作功能 g g adequateadequate technicaltechnical supportsupport resourcesresources充充足足 的的技技術(shù)術(shù)支支持持資資源源 1 1 does supplier have cad facilities to support complex designs and communicate with cummins well ?是否有cad工具支持復(fù)雜設(shè) 計及與康明斯良好溝通 2 2 are they capable of running

42、 engine tests ? 是否有能力進行發(fā)動機測試 3 3 is the supplier capable of making prototypes ? 是否有能力制造模型 4 4 is the supplier capable of managing prototype suppliers ?是否有能力管理模型供 方 5 5 number of designers at the supplier ?供應(yīng) 商設(shè)計師的數(shù)量 6 6 how capable are the designers ? 設(shè)計師的 能力 7 7 what is the average age of all the d

43、esigners ?所有設(shè)計師的平均年齡 h hproductproduct reliabilityreliability 產(chǎn)品可靠性 reliability process is robust可靠性分析流 程有效嗎 reliability tools are used well可靠性工具 使用良好嗎 reliability engineers are trained, capable and adequate可靠性工程師的培訓/能 力/數(shù)量足夠嗎 g gchangechange managementmanagement更更改改管管理理 1 1 how are design changes m

44、anaged ? 設(shè)計更 改如何管理 2 2 how are drawings controlled ? 圖紙如何控 制 3 3 is a product definition system in place ? 是 否有產(chǎn)品定義系統(tǒng) 4 4 what is the first time right for designs ? 設(shè)計的“一次成功率”如何 manufmanuf acturactur inging enginengin eerineerin g g & & operaopera tionstions 制制造造 工工程程 及及運運 作作 a a equipmentequipment

45、capabilitycapability設(shè)設(shè)備備能能力力 1 1 how many manufacturing lines / cells are in the facility ?工廠有多少生產(chǎn)線/單元? produprodu ctct desigdesig n/reln/rel iabiliabil ityity 產(chǎn)產(chǎn)品品 設(shè)設(shè)計計 及及可可 靠靠性性 2 2 do they make the complete part or do they depend on sub-tier suppliers ?生產(chǎn)線是生產(chǎn) 完整的產(chǎn)品還是依賴分供方? 3 3 what is the ftr ( f

46、irst time right) of the manufacturing lines or cells ?加工線/單元 一次合格率是多少? 4 4 how is new equipment bought and qualified ? 新設(shè)備如何購入和轉(zhuǎn)固? 5 5 how many new machines were qualified successfully in the last 5 years ? 過去5年里 有多少新設(shè)備成功轉(zhuǎn)固? 6 6 are all equipment and processes validated for production ?所有設(shè)備和流程都被批準用

47、于生產(chǎn)嗎 7 7 is the equipment state-of-the art ? 設(shè)備是否 先進? 8 8 what is the average age of the equipment ? 設(shè)備的平均壽命? 9 9 is the production process laid out well ? 生 產(chǎn)線布局合理嗎 1010 what is the efficiency of the process ? 流程 效率如何 1111 what is the level of automation on these manufacturing operations ? 加工線自動化 程

48、度如何 1212 are the cutting tools modern ? 切削刀具先 進嗎 1313 do they use sophisticated die-casting flow analysis tools ?使用復(fù)雜的鑄模分析工具嗎 1414 is the current equipment capable of meeting specification requirements ? 目前的設(shè)備有 能力滿足規(guī)格要求嗎 b bmanufacturingmanufacturing supportsupport capabilitycapability加加工工支支持持能能力力 1

49、 1 is the production area adequately staffed ? 生產(chǎn)人員充足嗎 2 2 are there examples of cycle time reduction to produce parts faster and cheaper ? 有通 過降低加工時間以更快、更便宜生產(chǎn)出產(chǎn) 品的例子嗎? 3 3 do they eliminate complexity in the processes ? 消除了流程中的復(fù)雜性了嗎 4 4 do they design their own die-casting/sand casting tools ?是否由自己

50、設(shè)計鑄模/鑄砂工 具 5 5 do they design their own machine fixtures ? 是自己設(shè)計設(shè)備夾具嗎 6 6 are there adequate manufacturing engineers ? 產(chǎn)品工程師足夠嗎 7 7 how many manufacturing engineers are on staff ? 員工中有多少產(chǎn)品工程師? 8 8 are the manufacturing engineers capable ? 產(chǎn)品工程師是否有能力? 9 9 how many operators do they have ? 有多少 操作者? ma

51、nufmanuf acturactur inging enginengin eerineerin g g & & operaopera tionstions 制制造造 工工程程 及及運運 作作 1010 what is the incentive system for the operators ? 是否存在操作者激勵機制 1111 what is the training plan for new operators ? 是否有新員工培訓計劃 1212 what are the key elements of the training plan ? 培訓的主要項目是什么 1313do the

52、y certify operators ? 有操作者證明嗎 1414 do operators have clear work instructions ? 操作者是否有清楚的操作規(guī)程 1515 do operators understand gd&t ? 操作者是 否理解gd&t(geometric dimensioning and tolerancing幾何尺寸與公差) 1616 are they trained regularly in gd&t ? 操作者 是否定期培訓gd&t 1717 do they use the control plans regularly ? 操 作者是否定

53、期使用控制計劃 c ccleanlinesscleanliness 清清潔潔 1 1is the plant clean ? 工廠是否干凈 2 2 on a scale of 1 to 5 ( 5 being the cleanest), how clean is the facility ?以1至5分(5為最 干凈)打分 3 3 is there a preventive maintenance plan ? 是 否有預(yù)防性維護計劃 4 4 what are the key elements of the plan ? 是 否有計劃的關(guān)鍵項目 5 5 what is the mtbf (me

54、an time between failures ) of key equipment on the line that will be used to make our parts ? 生產(chǎn)線上制 造產(chǎn)品的關(guān)鍵設(shè)備的mtbf (平均故障間隔 時間) 如何 6 6 what is the uptime (%) of key equipment on the line that will be used to make our parts ? 生產(chǎn)線上制造產(chǎn)品的關(guān)鍵設(shè)備的uptime (開 動率) 如何 7 7 can the supplier make prototypes ? 供應(yīng)商 能否制

55、作模型 8 8 are they familiar with the cummins pdr process ? 是否熟悉康明斯pdr流程 9 9 has the supplier been involved in developing new products ? 供應(yīng)商是否介入 新產(chǎn)品開發(fā) d dnon-conformingnon-conforming materialmaterial不不合合格格材材料料 1 1 how are non-conforming parts managed ? 如何管理不合格零件 2 2 are ncm clearly segregated and dispo

56、sed ? 不合格零件是否隔離并處理 3 3what is the scrap rate ? 廢品率如何 4 4 what is the trend of scrap over the last 2 years ? 過去2年廢品趨勢如何 5 5 has there been any improvement in the trend ?以上趨勢有改進嗎 6 6what are the types of scrap ? 廢品如何分類 7 7 how are parts salvaged/reworked ? 零件能 否挽救/返工 8 8 what % of parts are reworked ?

57、 返工比例多 少 e epartpart traceabilitytraceability 零零件件追追溯溯性性 manufmanuf acturactur inging enginengin eerineerin g g & & operaopera tionstions 制制造造 工工程程 及及運運 作作 1 1how are parts identified ? 如何確定零件 2 2 can parts produced on different shifts/days be identified ?如何確認不同班次/天生產(chǎn)的 零件 3 3 is fifo used on the flo

58、or ? 車間是否依據(jù)先 進先出原則 f fcapacitycapacity planningplanning能能力力計計劃劃 1 1 is there a capacity planning process ? 是否 有能力計劃流程 2 2 how is production ramp-up managed with production/operations ?產(chǎn)品生產(chǎn)和作業(yè)能 力的提升是怎樣管理的 3 3 what is the current capacity of all operations ?目前所有操作能力如何 4 4 how much excess capacity is a

59、vailable ?有 多少剩余能力 managmanag ementement commicommi tmenttment 管管理理 層層 a acommitmentcommitment toto qualityquality質(zhì)質(zhì)量量承承諾諾 1 1 does management understand apqp and have processes to support cummins processes ? 管理層是否理解apqp及是否有 支持康明斯的流程 2 2 is management driving customer quality improvement ?管理層是否推動客戶質(zhì)

60、量改 進 3 3 is there a process in place to drive continuous improvement?是否有持續(xù)改進 流程 b bcommitmentcommitment toto customerscustomers客客戶戶承承諾諾 1 1 how committed is management to customers key metrics ? 怎樣與客戶的關(guān) 鍵要求達成一致 2 2 is management actively supporting cost reduction initiatives ?管理層是否積極支持 降成本工作 3 3 doe

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