不合格品控制程序(中英文含表格)

1、深圳培訓網 蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿

2、膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿

3、膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀

4、腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈

5、芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈

6、芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆

7、芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇

8、荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇

9、莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊

10、蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆

11、蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿螅袃莈薂蟻袂蒀蒞羀袁膀薀袆羀節(jié)莃螂罿蒞蕿蚈罿膄莁蚄羈芇蚇羂羇荿蒀袈羆蒁蚅螄羅膁蒈蝕羄芃蚄薆肅蒞蒆裊肅肅螞螁肂芇蒅螇肁莀螀蚃肀蒂薃羂聿膂莆袈肈芄薁螄膇莆莄蝕膇

12、肆薀薆膆膈莂襖膅莁薈袀膄蒃蒁螆膃膃蚆螞膂芅葿羈膁莇蚄袇芁葿蕆螃芀腿蚃蠆袆芁蒆薅裊蒄蟻羃襖膃薄衿襖芆蝿芆蒄衿肅膂蒃羈袆蒁蒂蟻肁蕆蒁袃襖莃蒀羅腿艿葿蚅羂膅蒈螇膈蒃蒈袀羈荿薇羂膆芅薆螞罿膁薅螄膄肇薄羆羇蒆薃蚆芃莂薂螈肅羋薂袁芁膄薁羃肄蒂蝕螞袇莈蠆螅肂芄蚈袇裊芀蚇蚇肀膆蚆蝿羃蒅蚆袁腿莁蚅羄羈芇蚄蚃膇膃螃螆羀蒂螂袈膅莈螁羀羈莄螀螀芃芀莇袂肆膅莆羅節(jié)蒄蒞蚄肅莀莄螇芀芆蒄衿肅膂蒃羈袆蒁蒂蟻肁蕆蒁袃襖莃蒀羅腿艿葿蚅羂膅蒈螇膈蒃蒈袀羈荿薇羂膆芅薆螞罿膁薅螄膄肇薄羆羇蒆薃蚆芃莂薂螈肅羋薂袁芁膄薁羃肄蒂蝕螞袇莈蠆螅肂芄蚈袇裊芀蚇蚇肀膆蚆蝿羃蒅蚆袁腿莁蚅羄羈芇蚄蚃膇膃螃螆羀蒂螂袈膅莈螁羀羈莄螀螀芃芀莇袂肆膅莆羅節(jié)蒄蒞

13、蚄肅莀莄螇芀芆蒄衿肅膂蒃羈袆蒁蒂蟻肁蕆蒁袃襖莃蒀羅腿艿葿蚅羂膅蒈螇膈蒃蒈袀羈荿薇羂膆芅薆螞罿膁薅螄膄肇薄羆羇蒆薃蚆芃莂 不合格品控制程序nonconforming product control procedure修訂日期修訂單號修訂內容摘要頁次版次修訂審核批準2011/03/30/系統(tǒng)文件新制定4a/0/更多免費資料下載請進：好好學習社區(qū)批準：審核：編制：不合格品控制程序nonconforming product control procedure1.purpose目的 為有效地杜絕不合格的物料、半成品及成品的誤用、流出; 并對其予以恰當處理. to avoid nonconforming

14、materials, semi-finished products and finished products from misuse and outflow, and dispose them properly. 2. scope范圍 適用于不同階段的產品及物料：如進料、制程、成品、庫存及客戶退貨.applicable for material and products in different level: incoming, process, finished goods, stock and customer returns.3. reference document參考文件4.1mr

15、b運作程序 mrb operation procedure4.2記錄管理程序 record control procedure4.3進料品質控制程序 incoming quality control procedure4.4過程質量控制程序 process quality control procedure4.5出貨質量控制程序 outgoing quality control procedure4.6糾正與預防措施管理程序 corrective and preventive action management procedure4.7產品標識及追溯性管理程序 product identifi

16、cation and traceability management procedure 4. definition定義5.1 合格：滿足要求. conforming: satisfy the requirement 5.2 不合格：未滿足要求. nonconforming: disatisfy the rewuirement.5. responsibility職責 6.1 品質部：負責對不合格原料及成品的檢驗判定及標識。qa dept.: responsible for inspection, judgment and identification of nonconforming mate

17、rial and products. 6.2 生產部：負責對在線不合格物料及產品的隔離。production dept.: responsible for separation of nonconforming material or products in process. 6.3貨倉部：負責對不合格物料及成品的隔離warehouse dept.: responsible for separation of nonconforming materials and finished products.6. general procedure一般程序7. 1總則 general 7.1.1 本公

18、司的不合格品的處理方式為：退貨、暫允收貨、返工、挑選使用、報廢。 disposal ways for nonconforming product are: reject, use as is, rework, sorting and scrapped. 7.1.2經檢驗判定、標識與隔離的不合格品， 在未做適當處理決議前, 任何人不得領用或使用。 no one should use nonconforming material or products which were judged, identified and separated unless there is a proper deci

19、sion. 7.1.3不合格品之判定，應參照對應的檢驗規(guī)范或確認樣品。decision on nonconforming products shall refer to the relevant inspection standard or approved sample. 7.1.4不合格品應該進行標識與隔離。 nonconforming products must be identified and separated. 7.1.5經過返工/修理后的產品必須再次接受檢驗, 并保留檢驗記錄. reworked and repaired products must be re-inspecte

20、d and keep an inspection record. 7.2進料不合格品 incoming nonconforming materials 7.2.1拒收不合格品需貼紅色“iqc不合格標簽”, 并放置在不合格品區(qū)域;rejected materials shall be stuck with a red “ iqc rejection label” and placed in nonconforming material area. 7.2.2檢驗員將不合格現象及判定結果記錄于來料檢查報告中，交品管部主管及經理審核; nonconforming phenomena and judg

21、ments are recorded in incoming inspection report by inspector and send to supervisor and manager for approval. 7.2.3當不合格物料生產急需時，可通過mrb會議對物料進行評審, 其結果記錄在mrb報告 中，具體參見mrb運作程序。 in case the nonconforming material is urgently used, a mrb meeting is held to review it. result will record in mrb report, the d

22、etails refers to mrb operation procedure 7.2.4品質部分發(fā)來料檢查報告, 通知物控部, 品質部同時將糾正及預防措施報告 分發(fā)給供應商，要求供應商回復改善對策。 incoming inspection report is distributed by qa dept to inform mc dept and meanwhile issue corrective and preventive action request to supplier for improvement countermeasure.7.2.5若物料退貨，則mc根據iqc檢驗報告

23、結果知會貨倉退貨，貨倉開出退貨單, 在供應商運回貨物時，將該單要求供應商簽名。 in case material is judged as rtv, mc inform warehouse to return according to the result of “iqc inspection report”. warehouse issue a material return slip and ask for a signature from supplier when return to supplier. 7.3制程不合格品 nonconforming products in proce

24、ss 7.3.1制程中發(fā)現不合格品時，發(fā)現者需報告給生產主管, 不合格品應用紅色箱子進行隔離;when nonconforming products found in process, the finder shall report to the production supervisor and these products shall be separated with red box.7.3.2 pqc發(fā)現不合格品時，需將結果記錄在巡拉報告表中，不合格品由生產車間負 責改善.pqc shall record the result in line monitoring report whe

25、n finding nonconforming products which shall be improved by production floor.7.3.3生產中發(fā)現不合格品是因為原材料的原因而導致的，由生產單位填寫原物料異常報告表經品質部qa核實，交iqc/ mc/采購部共同處理.an abnormal materials report shall be issued by production and checked by qa when found nonconforming products caused by raw materials, and iqc/mc/purchas

26、ing will handle it together. 7.4成品不合格品 finished nonconforming products 7.4.1 qa人員將不合格品記錄在檢查報告中并要求生產車間返工，返工后交qa重驗，直至合格為止。qa inspector will record nonconforming products in qa outgoing inspection report and request production to rework them. the reworked products will be rechecked until they are all c

27、onforming. 7.5庫存不合格品 nonconforming products in stock7.5.1庫存原物料/半成品及成品若經重檢不合格將按7.2 / 7.3 / 7. 4處理。in case the re-inspection of the raw material, semi-finished products and finished products in stock failed. nonconforming material or products will be disposed according to 7.2/7.3/7.4. 7.6 顧客退貨不合格品 non

28、conforming products returned by customer 7.6.1客服部在收到顧客退貨或投訴時，應立即交品質部; cs dept. shall hand over the returned products or complaint from customer to qa dept. as soon as they get. 7.6.2品質部立即反饋給責任單位, 要求其分析原因, 實施糾正措施, 品質部確認改善效果。 qa dept. shall feedback to responsible dept. immediately and request for cau

29、se analysis, implementing corrective actions. qa dept. will confirm the improvement effect. 7.6.3 顧客抱怨的糾正與預防，應由品質部負責, 見附件客戶投訴報告。 qa dept is responsible for correction and prevention for customer complaint. see attached customer complaint report. 7.6.4顧客退回的不合格品，由貨倉負責點收并通知ae，需挑選、返工或報廢時，由責任單位 負責處理，品質部q

30、a跟蹤返工效果。 warehouse is responsible for counting and receiving nonconforming products returned by customer and informs relevant ae. in case these products need to sort, rework or scrap, the responsible dept. shall handle them and qa shall follow up the rework effect. 7.6.5不合格品返工、分揀后且經由生產部全檢完畢后，立即通知品質部

31、安排優(yōu)先抽檢，以避 免和其它產品相混淆。production dept. shall 100% check the reworked and sorted nonconforming products then informs qa dept. arranging a priority inspection to avoid mix with other production. 7.6.6當品質部與客服部就產品判定有爭議時, 由品質部、客服部一澄清問題點并做出結論，必要時由公司高層作最后決議。 in case judgments form qa is different with cs dep

32、t., qa dept. and cs dept. shall clarify the issue together then make a conclusion，the decision will be made by the top management if necessary. 7.7糾正與預防措施 corrective and preventive actions 7.7.1 不合格品的糾正與預防措施參考糾正與預防措施管理程序 corrective and preventive action for nonconforming products refer to corrective

33、 and preventive action management procedure. 8. 附件 8.1 原物料異常報告表 abnormal materials report 8.2 退貨單 material return slip 8.3 客戶投訴報告 customer complaint report 8.4 培訓表格 training form 附件8.1原物料異常報告表attachment 8.1: abnormal materials report原物料異常報告表 abnormal materials report (amr) no.生產單號 po no:物 控 物料名稱mate

34、rial name跟 單 規(guī)格 specification品質部 顏色color采 購purchase dept供應商supplier車 間sewing dept生產車間subcontractor包裝部packing dep貨 倉 wh異常物料描述problem description:責任人responsibility：確認結果result: 接受/accepted囗不接受rejected囗選用selected囗待決/holded囗制表prepared by: 日期date: 審批approved by: 日期/date: 附件 8.2退貨單attachment 8.2:material r

35、eturn slip退貨單 material return slip no.:_供應商名稱supplier name:_ 日期date:_po號po no.規(guī)格 spec.品名 name顏色 color訂單數量 quantity收貨數量 accepted quantity收貨日期 accepted date退貨數量 returned quality單位 unit生產單號 production code退貨原因:return reason:供應商簽名: 倉庫主管: 審批： supplier signature:_ warehouse svr:_ approved by:_附件8.3客戶投訴報告a

36、ttachment 8.3:customer complaint report附件8.4培訓表格attachment 8.4:training formemployee name職工姓名badge no.員工編號trained by講師date日期employee signature職工簽名 膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁

37、膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿

38、羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀

39、芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁

40、芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈

41、莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿

42、莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄肆芆蒂蝿羂芅薄薂袈蒞芄螈螄羈莆薀蝕羀葿螆肈罿羋蕿羄羈莁襖袀羈蒃蚇螆羇薅蒀肅羆芅蚅羈肅莇蒈袇肄葿蚄螃肅腿蒆蠆肂莁螞肇肂蒄薅羃肁薆螀衿肀芆薃螅聿莈螈蟻膈蒀薁羀膇膀螇袆膇節(jié)薀螂膆蒅裊螈膅薇蚈肆膄芇蒁羂膃荿蚆袈膂蒁葿螄芁膁蚄蝕芁芃蕆罿芀蒞蚃羅艿薈蒅袁羋芇螁螇芇莀薄