秘書參謀職能概論真題及答案

1、秘書參謀職能概論真題0910及答案（）Secretary of the general staff of 0910 Zhenti and answers.Txt22 functions of sincere wine, the longer the year more mellow thick type; sincere is the fireworks, it is beautiful bloom only in height; sincerity is the flowers, the fragrance delivery on hand. A lonely heart needs lov

2、e; a cold heart need the warmth of friendship; support and comfort need to force a desperate heart; a pale heart sincere help; a full alert closed door is need sincere this key to open it!October 2009 national higher education self study examinationAn introduction to the function of the Secretary Ge

3、neralCourse Code: 00526A single choice (the title of 30 items, each item of 1 points, a total of 30 points)In the four option of each item listed in only one is in line with the requirements of the subject, please fill in the code in question after the brackets. The wrong choice or not, choose no po

4、ints.1., relatively speaking, the staff of the Secretary of staffA. specification, stability, B., single, inflexibleC. follows chapters, D. on time, flexible and random2. the relationship between the Secretary Staff and the staff member is ()A. surrounds and stays close to the B., maintaining a larg

5、er pitchC. is independent, D. is independent, not subordinate3. the content of the staff of the Secretary StaffA. is centralized and simple, B. is broad and comprehensiveC. is specialized and centralized, D. is definite and stable4., the Secretary General Staff Department for the staff to perform au

6、xiliary functions of staff at the same time, also have to fulfill ()A. staff decision-making function, B., document processing functionC. transaction assistance function, D. coordination, supervision function5. when the content of the decision is translated into formal documents, the secretary gener

7、al staff assistant ()A. has stopped. B. is still in progressC. requires no information, D. waits for instructions6. the secretarial staff is comprehensive and has to revolve around ()A. work to expand B. mass work startedC. grassroots work, start D. leadership work7. informal organizations have info

8、rmation on the activities of the Secretary GeneralA.; typical role; B.; decision functionC. reference action; D.; combined action8., the understanding of the objective environment is too optimistic or too pessimistic, and often causes ()A. decision making error, B. decision, goal failureC. decision

9、making procedure error, D. implement method error9. to the secretary general, the important staff activities are mainly aroundA. leadership affairs B. leadership decision makingC. leadership activities D. leadership concept10. in the course of supplementing and improving the staff, the secretary sho

10、uld analyze the alternatives and evaluate them as a wholeA. information capacity B. adoption probabilityC. practical value D. feasible degree11., the secretary should remind the leader of words and deeds, less omissions, avoid misunderstandings, you have to be good atA. sees the future and B. listen

11、sInvestigation on the play D. C.12., the departments of the organizational system should regard the secretarial departments and secretaries as their ownA. general coworker B. dysfunctionC. mediated staff D. communication toolThe main reason for ignoring the role of the Secretary in the 13. sector is

12、 the specific function relationship between the Secretary and the leaderA. equals B. apartC. thinks too much of D. and ignores it altogether14. the effect of the secretarial staff depends first on the assistance of the Secretary GeneralA. service status B. service capabilityC. service mode D. servic

13、e object15. the degree of resonance of the staff of the Secretary refers to the object of the staff to the Secretary GeneralA. support, coordination, B. concern, participationC. understanding and approval levels, D., access and utilization16., leaders and their leadership activities are the core of

14、service for the Secretary to perform the staff assistance activitiesA. thought leads B. speech dominanceThe C. behavior dominates the D. direction17., the specific functional departments and units of the system are the functions of the Secretary StaffA. functional entity B. basic supportC. direct ob

15、ject D. activity orientedEighteenThe connotation of the Secretary staff activity mainly refers to the leaderA. all functions, B. management functionsC. basic functions, D., command function19. secretarial staff, environmental object, mainly refers to the leaders subordinate ()A. information function

16、 department B. integrated function departmentC. executive function department, D. auxiliary function department20., the secretary should be proactive in conducting staff activitiesA. seeks only constant B., less planning, less breakC. may seek may break, D. also seeks also breaks21. the Secretary St

17、aff mustA. maintain leadership interests, B. maintain loyalty and integrityC. maintain departmental interests, D. facilitate administrative convenience22. the information on which the Secretarys staff activities are based must ()A. values positive factors, B. for leadership, likes and dislikesC. tak

18、es negative factors into account. D. is accurate, comprehensive and useful23., the motivation, direction, function, direction, expression, etc. of the secretarial staff belong to one kindA. time exists, B. space existsC. spacetime exists, D. exists objectively24., mainly from the staff motivation an

19、d direction of staff, these two aspects, staff activities, space, factors to determine one of the form of staff is ()A. active staff, B. passive staffC. positive staff, D. language staff25., the form of staff that contains management missing staff form is ()A. B. chief of staff against the negativeC

20、. positive staff, D. management staff26., focusing on the time factor of the staffs staff activities, one of the staff recognized as follows isA. management staff, B. language staffC. against the D. active staff staff27., when an old subordinate or relative of the leadership appears illegal and corr

21、upt, the staff method used by the secretary is ()A. advocates unremitting efforts to strengthen supervision by B.C. D. kit for anti-corruption strict self-discipline28., the Secretary assists the leader in handling the most intensive and intense problems in letters and visits, and the staff method t

22、o be adopted is ()A. petition dynamic B. information synthesisC. opinion synthesis D. effect feedback29., when the leaders receive important guests, the Secretary in a timely manner to submit visitors related information to the leadership reference, this method of staff for ()A. reminded B. beforeha

23、nd to provide backgroundC. randomly recommends the D. co-ordination plan30., the secretary should improve the quality of staff as much as possible, not only need to have good comprehensive quality, but also must master and apply excellent ()A. staff method, B. staff approachC. staff principle, D. st

24、aff ArtTwo, multiple-choice questions (the big topic 5 items, each item of 2 points, a total of 10 points)In the five option of each item listed in at least two is in line with the requirements of the subject, please fill in the code in question after the brackets. The wrong choice, multiple choice,

25、 choose less or not choose no points.31., the essence of the pan justice adviser is shown in ()A. staff intelligence labor B. intensive information comprehensive utilizationC. is relatively independent of the positive thinking D., which serves as a reference for intelligent assistanceE. must adopt i

26、ntelligent results32. compared with the previous generation, the spring and autumn when the Secretary of their own activities (staff)A. staff thought is more active, B. can choose two-way with staffC. can independently express the ruling view, D. can not choose the target staffE. can not express his

27、 views on governing the country independently33. in the Secretary Generals activities, the secretary is a staff officerA. indirect object B. by the staffC. principal D. staffE. qualitative aspects34., the response of the staff to the feedback of the staff and the connotation of the staff they provid

28、e is roughlyA. on line B. for referenceC. refused to accept D. without a responseE. ambiguous vague35. secretaries, staff, art, and staff rules must ()A. aims at assisting leaders, and B. is based on the practice of staffC. comes with random flexibility, D. with universal guidanceE. embodies the nat

29、ure of staff activitiesThree, short answer questions (the big topic 5 items, each item of 5 points, a total of 25 points)36. what is secretarial work?Thirty-sevenA brief account of the Secretarys role as a general adviser in dealing with various relationships.38. what is the function department of t

30、he organizational system?39., what is the connection between the conscious staff consciousness of the Secretary and his staff intelligence?40. briefly describe the different approaches employed by the secretary according to different causes of maladjustment.Four, discuss a problem (the problem of 2

31、items, each item of l0, a total of 20 points)The Secretary General of 41. feasible staff.42., discuss how secretaries grasp policy characteristics and play the role of staff.Five, the case analysis topic (the topic of 1 questions, 15 points)43. case:One morning, the general manager of a company was

32、nervous in his office and prepared an important report in the afternoon. I dont have any reception this morning, he told aides. To this end, the assistant has handled several visits and other matters for him.At 10 a.m., the sales manager of the company comes to the office and asks the general manage

33、r for an interview. The assistant is still warm enough to explain the situation and ask him to come back tomorrow. But with the sales managers insistence, the assistant had to report to the managing director. The general manager to answer: I was focused on how to break the sales bottleneck problem,

34、time is tight, without any delay. Ask him to talk to me at the meeting this afternoon.Assistant thoughtfully out of the office, apologized to the sales manager and general manager to convey the views, asked: can you tell me the brief report? the manager replied: I was to report to promote sales work

35、 ideas. The managers voice just fell, immediately turned into the office assistant general manager, interrupted in meditation, again informed the spare half an hour in advance and suggested that the sales manager to interview him.The general manager soon heard the report from the sales manager and w

36、as quite satisfied with it. With the assistance of the assistant, the report for the afternoon was made very smoothly.Read the case, answer the questions and clarify the following questions:As regards the role of the staff connotation, what kind of staff form is the assistant activity conducted by t

37、he assistant? Why?In October 2009, the function of the secretary general was introducedFirst, individual choice questions1, D 2, A 3, B 4, C 5, B 6, D 7, C 8, B 9, C, B 10, and11, C 12, C 13, B 14, A 15, A 16, C 17, B 18, C 19, A, C 20, and21, B 22, D 23, B 24, C 25, B 26, D 27, C 28, C 29, D, B 30,

38、 andTwo, multiple-choice questions31, ABCD 32, ABC 33, CDE 34, ABC 35, ABThree, Jane answer36, secretarial work is the secretary department and secretarial staff to assist leaders stable, often engage in a variety of specific activities. The connotation includes: business management, intermediary co

39、mmunication, paperwork, information, government, supervision and coordination work staff.37, (1) in the modern management, leaders must properly handle various relations within and outside the organization, these relations embodied in the leadership activities for the various links. The Secretary as

40、sists the leader in playing a comprehensive staff role in the process of running the office, meeting and handling affairs. (2) there are three specific functions of the comprehensive staff: one is the comprehensive staff dealing with the relations between the upper and lower levels; the two is the c

41、omprehensive staff of internal and external relations; and the three is the comprehensive staff who coordinates all kinds of interests.38, refers to the system under the leadership of the subordinate, in addition to secretarial work institutions, and in principle, at the same level of specific funct

42、ions of the management department. They were established by the division of labor, shoulder hand specific management functions, accept the leader of the unified command, decision management intention, to the leaders responsible, specific organization and management activities in the management funct

43、ions within the scope of.39, (1) conscious staff awareness must be based on a certain staff intelligence, otherwise, it is difficult to have a conscious staff awareness; even if passive staff activities, it will not produce a good staff effect. (2) to keep conscious of staff awareness, we must activ

44、ely accumulate knowledge and information, and constantly enrich staff intelligence. (3) a secretary with conscious staff consciousness,Will also actively learn in practice, improve staff intelligence.40, (1) the misunderstanding of poor communication disorders should be produced, proposed to strengt

45、hen communication and understanding of coordination; (2) the imbalance of power relations of cross, should be recommended by consultation, coordination will be issued; (3) according to the imbalance of interests contradictions appear, should be recommended to seek common ground, coordination of diff

46、erent for selling method.Four. Discussion questions41, (1) general service work is to provide good conditions and environment for the activities of leading bodies and leaders. General staff refers to the Secretary in feasible assisted in the process of consolidation or make arrangements for general

47、affairs, to promote the staff role play a feasible and orderly business organs. (2) to support financial conditions, for planning effective control, according to the system specification work of staff, improve the utilization rate of the property, austerity, loopholes, less, to ensure that the organ

48、ization is not the loss of money. (3) to improve the office environment of the staff, and to ensure that the organs are clean, solemn and orderly, so that the organs of public affairs are operated conveniently and effectively. (4) to staff in the follow laws and regulations, assist leaders to streng

49、then legal education of stewards, serious violations of law. (6) the staff should be advised in coordinating specific relations, and overall arrangements should be made to strengthen supervision and restriction as required.42, (1) secretarial staff are often around the formulation and implementation

50、 of the policy, to understand the characteristics of the policy, in order to make the Secretary staff activities more initiative, improve effectiveness. (2) the Secretary on policy staff to play a role, should pay attention to grasp the characteristics of policy: the policy class, class, different p

51、olicies; policy objective, policy is to determine the actual target service; the authority of the policy, the policy must have strong influence and are binding. Very high credibility; the seriousness of the policy, policy formulation and implementation should be serious; the restriction policy, the

52、policy is to limit some people behavior; the operation of the policy, the policy content should be specific to procedures and practices, points for implementation; the stability of a policy. The policy in a certain period of time, a certain range of the supporting policy unchanged; and between each

53、link between policy and policy should be cohesion and coordination; stage to policy, only in a policy The time to play an effective role; the flexibility of policy, policy implementation, in principle unchanged, allowing flexible Secretary around the policy formulation and implementation staff to play a role in the process, only a comprehensive understanding and grasp of th