餐廳英語情景對話_必備

1、餐廳英語情景對話Dialogue 1A: What can I do for you, sir? 先生,您要來點(diǎn)什么?B: What have you got this morning? 今天早上你們這兒有什么?A: Fruit juice, cakes and refreshments, and everything.水果汁、糕點(diǎn)、各種茶點(diǎn)等等,應(yīng)有盡有。B: Id like to have a glass of tomato juice, please. 請給我來一杯西紅柿汁。A: Any cereal, sir? 要來點(diǎn)谷類食品嗎,先生?B: Yes, a dish of cream o

2、f wheat. 好的,來一份麥片粥。A: And eggs? 還要來點(diǎn)雞蛋什么的嗎?B: Year, bacon and eggs with buttered toast. I like my bacon very crisp.要,再來一份熏豬肉和雞蛋,我喜歡熏豬肉松脆一點(diǎn)。A: How do you want your eggs? 您喜歡雞蛋怎么做?B: Fried, please. 煎的。A: Anything more, sir? 還要什么別的東西嗎,先生?B: No, thats enough. Thank you. 不要了,足夠了。謝謝。Dialogue 2(A couple wa

3、iting to be seated in a crowded restaurant(一對夫婦在擁擠的餐廳外等待就座A: Do you have a reservation, sir? 請問您訂位了嗎?先生,太太?B: No, I am afraid we dont. 沒有。A: Im sorry. The restaurant is full now. You have to wait for about half an hour.Would you care to have a drink at the lounge until a table is available?很抱歉,餐廳已經(jīng)滿

4、座了。約要等30分鐘才會有空桌。你們介意在休息室喝點(diǎn)東西直至有空桌嗎?B: No,thanks. Well come back later. May I reserve a table for two?不用了,謝謝。我們等一會兒再來。請?zhí)嫖覀冾A(yù)定一張二人桌,可以嗎?A: Yes, of course. May I have your name, sir? 當(dāng)然可以。請問先生貴姓?B: Bruce. By the way. Can we have a table by the window?布魯斯。順便,我們可以要一張靠近窗口的桌子嗎?A: Well try to arrange it but

5、I cant guarantee, sir.我們會盡量安排,但不能保證,先生。B: Thats fine.我們明白了。(Half an hour later, the couple comes back.半小時后,布魯斯夫婦回來了。A: Your table is ready, sir. Please step this way.你們的桌子已經(jīng)準(zhǔn)備好了,先生,太太。請往這邊走。Dialogue 3A: Waiter, a table for two, please. 服務(wù)生,請給我一張兩人的桌子。B: Yes, this way please. 好的,請跟我來。A: Can we see th

6、e menu, please?能讓我們看一看菜單嗎?B: Here you are. 給您。A: Whats good today? 今天有什么好吃的?B: I recommand crispy and fried duck. 我推薦香酥鴨。A: We dont want that. Well, perhaps well begin with mushroom soup, and follow by some seafood and chips.我們不想吃香酥鴨?；蛟S我們可以先吃蘑菇湯,然后再要點(diǎn)海鮮和土豆片。B: Do you want any dessert? 要甜品嗎?C: No des

7、sert, thanks. Just coffee 不,謝謝?？Х染托辛恕?After a few minutes. 過了一會兒。A: I can have the check, please. 結(jié)帳。C: George. Lets split this.喬治,我們各自付帳吧。A: No, its my treat tonight.不,今天我請客。B: Cash or charge, sir? 現(xiàn)金還是記帳?A: Charge, please. Put it on my American Express.記帳。請記入我的“美國運(yùn)通信用卡”帳號。Dialogue 4A: Good morning

8、. Can I help you? 早上好。有什么能效勞的嗎?B: I want an American breakfast with fried eggs, sunny side up.我想要一份美式早餐,要單面煎的雞蛋。A: What kind of juice do you prefer, sir? 您想要哪種果汁呢?B: Grapefruit juice and please make my coffee very strong.西柚汁,還有,我要杯很濃的咖啡。A: Yes, sir. American breakfast with fried eggs, sunny side up,

9、 grapefruit juice anda black coffee. Am I correct, sir?好的,一份美式早餐,要單面煎的雞蛋、西柚汁及一杯清咖啡,對嗎?B: Yes, thats right. 是的。A: Is there any thing else, sir? 還有什么嗎,先生?B: No, thats all.沒有了,謝謝。(Later稍后A: Good morning, sir. Ive brought the breakfast you ordered.早上好,先生。您要的早餐送上來了。B: Just put it on the table, please. 請放

10、在桌上。A: Do you need anything else, sir? 先生,還有其他需要嗎?B: No thanks. Ah, yes! Can I have some more juice for the minibar?沒有,謝謝。啊!可否多放一些果汁在冰箱里?A: What kind of juice would you like, sir? 哪種果汁呢,先生?B: Tomato, orange and apple juice, please. 番茄汁、橙汁及蘋果汁。A: Yes, sir. Ill get them for you right away. Would you p

11、lease sign this bill first? Thank you, sir. 好的,我立刻去取。麻煩您先簽了這張帳單。Dialogue 5A: Oh, Im starving. Id like to try some real Chinese cuisine. What would you recommend, waiter? 啊,我快餓死啦。我想吃點(diǎn)真正的中國菜。您給我推薦什么呢,服務(wù)生? B: Well, it depends. You see, there are eight famous Chinese cuisines:for instance, the Sichuan c

12、uisine, and the Hunan cuisine.那要看情況了。您知道,中國主要有八大菜系。比方說,川菜、湘菜。A: They are both spicy hot, Ive heard. 我聽說這兩種都很辣。B: Thats right. If you like hot dishes, you can try some.對。您要是愛吃辣的,可以試試。A: They might be too hot for me. 對我來說可能太辣了點(diǎn)。B: Then theres the Cantonese cuisine and the Jiangsu cuisine. Most souther

13、ners like them. 再有是粵菜和江蘇菜。大多南方人都愛吃。A: What about any special Beijing dishes? 有什么特別的北京風(fēng)味菜嗎?B: Theres the Beijing roast duck. 有北京烤鴨啊。A: Oh, yes. Ive heard a lot about it. Id like very much to try it. Where can I find it? 啊,對了,聽過多次了。我很想試一試。在哪兒能吃到呢?B: You can find it in most restaurants, but the best pl

14、ace is certainly Quanjude Restaurant. 大多數(shù)飯店都有烤鴨,可是最好的當(dāng)然還是全聚德烤鴨店。A: Is it near here? 離這兒近嗎?B: Not too near but not too far either. A taxi will take you there in 15 minutes, if the traffic is not too bad, I mean.不太近也不算遠(yuǎn)。乘出租車15分鐘能到。我是說,要是堵車不厲害的話。A: Well, thank you for your information. But what is the

15、name of that restaurant again?好,多謝您的指點(diǎn)。請您再說一下那個飯館的名字好嗎?B: Let me write it down on this slip of paper for you. You can show it to the taxi-driver.我來給您寫在這張紙片上。您好拿給出租車司機(jī)看。A: Thats very kind of you. Thanks a lot. 您真是太好了!多謝多謝。B: Youre welcome. 不客氣。A是你,B是外國人A:Welcome to our hotel.歡迎光臨。A:So you have got al

16、together four pieces of baggage?您一共帶了4件行李,是不是? B:Let me have a check again.讓我再看一下。A:The Reception Desk is straight ahead.接待處就在前面。A:After you, please.你先請。B:Excuse me, where can I buy some cigarettes?勞駕。我到哪兒可買到香煙?A:There is a shop on the ground floor.一樓有個商店。A:It sells both Chinese and foreign cigarett

17、es.在那兒可買到中國香煙和外國香煙。B:Can I also get some souvenirs there?也可以買到紀(jì)念品嗎?A:There is a counter selling all kinds of souvenirs.有個柜臺出售各種各樣的紀(jì)念品。B:Excuse me,where is the restaurant?勞駕,請問飯廳在哪兒?A:We have Chinese restaurant and a western-style restaurantWhich one do you prefer?我們有中餐廳和西餐廳,你愿意去哪個?B:Id like to try s

18、ome Chinese food today.今天我想嘗嘗中國菜。酒店英語口語會話必備手冊一.概述在酒店里所使用的英語會話,基本上是屬于商業(yè)英語,與日常生活會話中所使用的英語略有不同,較注重禮節(jié)。正式英語通常會讓人誤解為極艱深的英語,其實(shí),只要套用一定格式的句子和單詞,就可以了。例如:非正式英語正式英語Whats your name? May I have your name?您貴姓?請問您貴姓大名?Do you want some tea? Could you like some tea?您要喝茶嗎?請問您想喝茶嗎?Over here, please. Could you come this

19、 way please?這邊請。請您往這邊走好嗎?* 不要說OK, Sure, Yeah等等,而要說Certainly, Sir.* Hey, uh-huh, Hang on 等等,也不適合在酒店中使用。* 別說“I dont know.”回答“不知道”是非常不禮貌的說法?？梢哉f“just a moment, please. Ill check that for you.”(請稍候,我來幫您確認(rèn),然后請有能力處理的人前來協(xié)助。* 對男性客人,尊稱為Sir; 面對女性客人時尊稱為Ms.在招呼客人時,最好說“Excuse me, Sir(Ms”, 不要直接稱呼Mr.或Ms. 至于稱呼小孩,可以直接

20、使用Excuse me,但是不可以直接稱呼boy或girl.* 正視對方的眼睛,以顯示出你的信心和誠意。但必須注意,注視對方的眼睛,并不是無理地盯著對方看。* 在面對語言不通的外籍人士時,一定要多加利用手勢和肢體語言。但是使用手勢時要特別小心,因?yàn)閷τ诓煌瑖?、民族而?手勢的意義也大不相同。二.基本待客英語(一在正式的英語表現(xiàn)里,疑問基本句型可分為下列四種:1. May I 2.Could you 3.Would you 4.Shall I ?只要理解這四種基本的句型,就可以處理大部分業(yè)務(wù)上的狀況。1自己要做什么事時,就使用May I May I have your name, please

21、? 請問尊姓大名May I have your check-out time, please? 請問您什么時候結(jié)帳離開?May I see your passport, please? 請讓我看一下您的護(hù)照好嗎?May I know your nationality, please? 請問您的國籍是什么?2.麻煩客人時,可使用Could you Could you fill out the form, please? 請您填寫這張表格好嗎?Could you write that down, please? 請您寫下來好嗎?Could you draft the fax, please? 請您

22、寫下傳真的草稿好嗎?Could you hold the line, please? 請不要掛電話好嗎?3.詢問客人的喜好或是做什么時,可使用Would you Would you like tea or coffee? 請問您要喝茶還是咖啡?Would you like to take a taxi? 請問您要搭計(jì)程車嗎?Would you mind sitting here? 請問您介意坐在這里嗎?* 只要在疑問詞后加“Would you ”,就可以提出大部分的詢問。When would you like to visit Kunshan? 請問您想要何時參觀昆山?When would y

23、ou like to have lunch? 請問您想在哪里用餐?What time would you like to eat? 請問您想何時用餐?Who would you like to contact? 請問您想和誰聯(lián)絡(luò)?Which kind of room would you prefer? 請問您喜歡哪一種房間?How would you like to settle your bill? 請問您的賬單如何處理?How long would you like to stay? 請問您要逗留多久?How many tickets would you like to buy? 請問您要

24、買幾張票?4.在提供建議協(xié)助、征求意見時,可使用Shall I 或Would you like me to do ? Shall I draw the curtains? 請問需要我把窗簾拉上嗎?Shall I draw you a map? 請問要我為您畫一張地圖嗎?Shall I make the reservation for you? 請問要我為您安排預(yù)約嗎?(二招呼語Good morning. (用于中午以前Good afternoon. (用于中午至下午六點(diǎn)以前Good evening. (用于下午六點(diǎn)過后在這些招呼語的后面接句子,例如:Good morning, sir. Are

25、 you checking-out?早上好,先生,請問您要退房嗎?Good afternoon, sir. Welcome to LI JIA Hotel.中午好,先生,歡迎光臨麗嘉酒店Good evening, Ms. May I help you?晚上好,小姐,請問我能為您服務(wù)嗎?后面也可以接上自己酒店名稱、部門名稱,如:Good morning, sir. This is the Front Desk. May I help you?早上好,先生。這里是服務(wù)臺,請問您需要服務(wù)嗎?(三回答1.一般性的回答I see, sir. 我明白了,先生。Certainly, sir. 好的,先生。2

26、.請對方再等一會兒Just a moment, please.請稍等。Thank you for waiting. 您久等了,先生。I am very sorry to have kept you waiting. 很抱歉讓您久等了。Could you wait a little longer, please? 請您稍候好嗎?3.要麻煩客人或是拒絕客人的要求時拒絕客人時,不要一口回絕說“No.”,要委婉一些。I am afraid I cant do that. 不好意思,我恐怕沒辦法那樣做。Excuse me, sir. Please let me pass. 不好意思,先生,麻煩讓我過一下

27、。4.道歉如果是自己的錯就說“I am sorry.”; 如果是公司的錯,就說:“We are sorry.”。I am very sorry for the delay. 很抱歉延誤了時間I am very sorry for the inconvenience. 很抱歉造成您的不便。I would like to apologize for the mistake. 為這個錯誤我深致歉意。5.客人對自己說“Thank you.”時回答You are welcome. 不客氣。Thank you, sir. 謝謝您,先生。Thank you very much. 非常感謝您。6.交給客人某些

28、東西時,可以說Here you are. 您要的東西在這里。Here is your room key. 這是您的房間鑰匙。Here it is. 這是您的東西。7.當(dāng)客人準(zhǔn)備離開時,可以說:Have a nice day. 祝您有美好的一天。Please enjoy your stay 祝您住宿愉快。We hope to see you again soon. 希望不久能再次見到您。Thank you for staying with us. 謝謝光臨。8.當(dāng)客人的英語難以理解時面對客人的疑問,不要只是一味地傻笑,或是一直說Yes, Yes.如果聽不懂事,要向客人提出疑問,或是先向?qū)Ψ秸f“J

29、ust a moment, please.”, 然后請求他人協(xié)助。Pardon? 對不起?Pardon me? 對不起?I beg your pardon? 對不起請?jiān)僬f一遍好嗎?Could you repeat that, please? 請您重復(fù)一遍好嗎?若是不敢肯定對方所說的部分內(nèi)容時,可以將不明白的部分重復(fù)一遍,如:Excuse me, sir. Do you mean you lost your room key?不好意思,先生,您是說您丟了房間的鑰匙?電話英語的應(yīng)對1.接電話時不可以簡單地回答“Hello”,而應(yīng)報(bào)上自己的公司或所屬單位的名稱。例如:“Hello, this is

30、Information Desk.”您好,這里是問詢處?！癐nformation Desk speaking. May I help you?”問詢處,請問您要服務(wù)嗎?2.打錯電話時如果是外線打錯時,可以回答:I am afraid you have the wrong number. 不好意思,您打錯電話了。This is the LI JIA Hotel, 2234-1156. 這里是麗嘉酒店,電話是2234-1156。如果是總線轉(zhuǎn)錯內(nèi)線時,可以回答:This is Room Reservations. Ill transfer your call to Restaurant Reserv

31、ations.這里是客房預(yù)約處,我?guī)湍D(zhuǎn)接到餐廳預(yù)約柜臺。I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please.不好意思,這是直接電話。我們無法為您轉(zhuǎn)接中式餐廳。請您改撥2234-1156好嗎?3.當(dāng)負(fù)責(zé)的工作人員不在時I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m.不好意思,林先生現(xiàn)在外出。他應(yīng)該會在下午5

32、點(diǎn)左右回來。I am afraid Mr.Hao is on another line. Could you hold the line, please?不好意思,郝先生正在講電話。請您在線上稍侯好嗎?Ill tell him to call you back when he returns. 他回來時,我會請他回電。May I have your name and phone number, please? 請告訴我您的大名和電話好嗎?4.當(dāng)會話結(jié)束時結(jié)束電話中的對話時,不可以簡單說“bye-bye”,最好說:Thank you for calling. 感謝您的來電。You are wel

33、come, sir. 先生,不客氣。We look forward to hearing from you. 我們靜候您的佳音。Please contact me if you have any further questions.如果您有任何其他問題,請和我聯(lián)絡(luò)。三.柜臺服務(wù)B=行李服務(wù)員(Bellman C=服務(wù)員 (Clerk H=客房服務(wù)員(Housekeeping BC=領(lǐng)班(Bell Captain G=客人(GuestTo the Front Desk.帶客人到柜臺B: Good evening, Ms. Welcome to China-trust Hotel.小姐,晚安。歡迎

34、光臨中信酒店。G: Thank you. 謝謝你。B: How many pieces of luggage do you have? 請問您有多少件行李?G: Just this three. 只有這3件。B: Two suitcases and one bag. Is that right? 2個旅行箱和1個手提皮包,這樣對嗎? G: Yes. Thats all. 對,就這些了。B: Ill show you to the Front Desk. This way, please. Ill put your bags by the post over there.我來帶您到柜臺,這邊請。

35、我先將您的行李放在柱子旁邊。G: I see, thanks. 我知道了,謝謝。B: A bellman will show you to your room when you have finished checking-in.當(dāng)您辦好住宿登記時,行李服務(wù)員會帶您到房間。G: OK. Fine. 好極了。B: Please enjoy your stay. 祝您住宿愉快。Taking a guest to the room 帶領(lǐng)客人至客房超實(shí)用的飯店英語對話一、點(diǎn)套餐Please give me this one. 請給我來這個。We want two number eights, plea

36、se. 我們要兩份第八套餐。二、隨意點(diǎn)餐May I have a menu, please?我可以看菜單嗎?Could you tell me how this thing is cooked?能否告訴我這道菜是怎么做的?Lobster? It is steamed and served with our special sauce.龍蝦?蒸過后加上本店特制的調(diào)味料。Is it good?好吃嗎?Sure. It is a most popular dish.當(dāng)然,很受歡迎的。I think I will try some lobster, and give me some green sal

37、ad together.我想我來點(diǎn)兒吧。再給我一份蔬菜沙拉。We have three dressings for salad. Which one would you like?我們有三種沙拉調(diào)味汁,您要哪種?What kind do you have?你們有什么?We have Italian, French and Thousand Island. 有意大利,法國和千島的。Make it French please. 給我法式的吧。三、如果對當(dāng)?shù)氐牟穗炔皇煜?通常先詢問:What is the specialty of the restaurant?這家店的招牌餐是什么?Do you h

38、ave any special meals today?今天有什么特餐嗎?What would you recommend?I prefer something light.我想來點(diǎn)清淡些的,你能推薦什么嗎?四、可以讓同來的人替你點(diǎn)菜,或者要重復(fù)的:I will leave it to you.我讓你來點(diǎn)。I will have the same as that one.我要一份和那個一樣的。五、如果不急于點(diǎn)菜時,可以這么說:Can I take your order now?你現(xiàn)在叫點(diǎn)什么嗎?Not quite. Could I have a few more minutes?不,我可以再多

39、等會嗎?餐飲服務(wù)業(yè)英語口語大全餐廳常用語1.What kind of food do you prefer?你喜歡哪一種菜?2.Do you like Chinese food?你喜歡中國菜嗎?3.What kind of food do you like,Chinese or American?你喜歡吃什么菜,中式的還是美式的?4.Would you tell me where the Chinese restaurant is ?請你告訴我中國餐館在哪里?5.Do you know where I can get a quick snack?你知道哪里有快餐可吃?6.What would

40、you hxdye for dinner?你要吃什么?7.What would you like to order?你要點(diǎn)些什么菜?8.Have you ordered yet?你點(diǎn)過菜了嗎?9.No,not yet,I am waiting for a friend.I will order later.還沒有,我在等一位朋友,稍后再點(diǎn)。10.What would you recommend?請你推薦一些好菜好嗎?11.Whats your todays special?今天的特色菜是什么?12.I would like to have something simple. 我想吃些簡單的東西

41、。13.What will you have for dessert?你喜歡吃點(diǎn)什么點(diǎn)心?14.We are in a hurry. 我們要趕時間。15.Please rush your orders. 我們點(diǎn)的菜請快送來。16.The beefsteak is very good today. 今天的牛排很不錯。17.I will take the beefsteak. 我就要份牛排。18.How would you like to have beefsteak,well-done or rare?你喜歡的牛排是熟一些還是生的?19.I would like my beefsteak wel

42、l done. 我要熟一點(diǎn)兒的牛排。20.How about a drink?喝一杯怎樣?21.Bottoms up!干杯!22.To your health!祝你健康!23.I ask you to join me in drinking to the health of Mr.Chen.請你跟我一起舉杯祝陳先生健康。24.I ask you to join me in drinking to the future success of our cooperation請你跟我一起舉杯預(yù)祝我們合作成功。25.Im looking for a cheap place to eat. 我要找個便宜

43、的地方吃。26.Is there a restaurant near here?這附近有餐館嗎?27.Can you recommend me a good restaurant?你能介紹一間好餐館嗎?28.Is there a Chinese restaurant in this town? 在本鎮(zhèn)有中國餐館嗎?29.Can you show me a restaurant where they serve good food at reasonable prices?請你告訴我哪里有價錢公道而菜又好的餐館好嗎?30.How is service?服務(wù)怎么樣?31.Could I have the menu,please?請給我一從菜單好嗎?32.Here is the menu,sir. 先生,菜單就在這兒。33.Are you ready to order now?你現(xiàn)在就準(zhǔn)備點(diǎn)菜嗎?34.Where did yo