新編劍橋商務(wù)英語(yǔ)初級(jí)Module PPT課件

1、Listening: Flight problems 航班問(wèn)題Vocabulary on flight aircraft n. 飛機(jī) check-in 辦理登機(jī)手續(xù) delay v. 飛機(jī)晚點(diǎn) journey n. 旅程 land v. 降落 luggage n. 行李 passenger n. 乘客 passport n. 護(hù)照第1頁(yè)/共46頁(yè)Listening: Flight problems 航班問(wèn)題 pilot n. 飛行員 take off 起飛 travel v. n. 旅行 trip n. 旅行 air traffic controller 空中交通指揮員 baggage han

2、dler 行李員 boarding pass 登機(jī)牌第2頁(yè)/共46頁(yè)Listening: Flight problems 航班問(wèn)題 business / economy / first class 商務(wù)艙 / 經(jīng)濟(jì)艙 / 一等艙 flight attendant / stewardship / air-hostess / stewardess 空中乘務(wù)員 identity card 身份證 return / single ticket 往返票 / 單程票第3頁(yè)/共46頁(yè)Listening: Flight problems 航班問(wèn)題 Speaking： Process of boarding D

3、escribe the process of boarding with the words listed above.第4頁(yè)/共46頁(yè)Grammar：Reported speech 間接引語(yǔ)Direct speechReported speechtensetenseam/is/arewas/ werePresent simplePast simplePresent continuousPast continuousPast simplePast perfectPresent perfectPast perfectFuture with willwouldcancould第5頁(yè)/共46頁(yè)Rea

4、ding: No card, no ticket 無(wú)信用卡，無(wú)飛機(jī)票 Focus 學(xué)習(xí)重點(diǎn) Learn how to write a complaint letter（學(xué)會(huì)寫(xiě)投訴信） How to deal with a complaint via media （怎樣通過(guò)媒體處理投訴） How you expect your problem to be solved（問(wèn)題怎樣得到解決）第6頁(yè)/共46頁(yè)Reading: No card, no ticketTime PlacePeopleEvent/incidentProcessResult第7頁(yè)/共46頁(yè)Reading: No card, no

5、 ticketTime Last monthPlaceFrankfurt airportPeopleThe authorEvent/incidentLost his credit card and was not allowed to check inProcessLost his credit card in Germany, but provided a new credit card while checking in. He was asked to buy another ticket.ResultPaid 375 for another ticket.第8頁(yè)/共46頁(yè)Reading

6、: No card, no ticketExe. 4 The magazine editor will contact the airline customer service officially via mails or by phone in terms of Mr. Bennets experience. On the other hand, the editor can publish Mr. Bennets letter in the magazine so that more advice from readers can be collected. Whats more, th

7、e head of the airline company will also pay due attention to solve the problem or to give explanations.第9頁(yè)/共46頁(yè)Reading: No card, no ticketExe. 7第10頁(yè)/共46頁(yè)6.2 Travel arrangements 旅行安排 Focus 學(xué)習(xí)重點(diǎn) 熟悉與旅行相關(guān)的詞匯 學(xué)習(xí)掌握如何進(jìn)行旅行安排的相關(guān)技能 練習(xí)在聽(tīng)力與閱讀過(guò)程中尋找具體信息 掌握有關(guān)旅行安排的電子郵件的寫(xiě)法第11頁(yè)/共46頁(yè)Hotel amenities 賓館便利設(shè)施 a lift 電梯 fr

8、ee newspaper 免費(fèi)報(bào)紙 a direct-dial telephone 直撥電話 a jacuzzi 按摩浴缸 a swimming pool 游泳池 room service 客房服務(wù)第12頁(yè)/共46頁(yè)Hotel amenities 賓館便利設(shè)施 a mini bar （旅館房間內(nèi)）小冰箱 air-conditioning 空調(diào) an Internet connection 網(wǎng)絡(luò)連接 a hair dryer 吹風(fēng)機(jī) a conference room 會(huì)議室 conference equipment 會(huì)議設(shè)備第13頁(yè)/共46頁(yè)Hotel amenities 賓館便利設(shè)施 a f

9、itness room/ gym 健身房 translation services 翻譯服務(wù) laundry service 洗衣服務(wù)第14頁(yè)/共46頁(yè)Types of Hotels 賓館的種類(lèi) (5、4、3、2、1） star hotel/ luxurious hotel 星級(jí)/ 豪華賓館 business hotel 商務(wù)酒店 inn 小旅館 motel 汽車(chē)旅館 hostel 招待所，學(xué)生公寓第15頁(yè)/共46頁(yè)Types of hotel room 賓館房間的種類(lèi) single room 單人間 double room 雙人間 standard room 標(biāo)準(zhǔn)間 suite 套房 pre

10、sident suite 總統(tǒng)套房 master suite 主套房 junior suite 普通套房第16頁(yè)/共46頁(yè)Useful expressions in hotel book a room/ make a reservation check in check out room rate room service front desk第17頁(yè)/共46頁(yè)Useful expressions in hotel manager receptionist Porter 行李搬運(yùn)工 attendant chambermaid waiter/waitress barman 酒吧間招待員 oper

11、ator 話務(wù)員第18頁(yè)/共46頁(yè)Vocabulary: Hotel amenitiesExe. 2第19頁(yè)/共46頁(yè)Writing: Booking enquiries 訂房咨詢Asking for information date room rate/ quotation facilities services location transport parking lot第20頁(yè)/共46頁(yè)Writing: Booking enquiriesExe. 4第21頁(yè)/共46頁(yè)Writing: Booking enquiriesExe. 5第22頁(yè)/共46頁(yè)Listening：At the hot

12、elExe. 6第23頁(yè)/共46頁(yè)Listening：At the hotelExe. 7第24頁(yè)/共46頁(yè)Listening：At the hotelExe. 8 4 2 1 5 3第25頁(yè)/共46頁(yè)Listening：At the hotelExe. 10 1. C 2. C 3. A 4. A 5. C第26頁(yè)/共46頁(yè)Listening：Arranging business travel 安排商務(wù)旅行Transportation flight/ by plane/by air train/ by train coach/ by coach ship/ by sea car/ by ca

13、r bus/ by bus underground/ subway/ by metro taxi/ by taxi第27頁(yè)/共46頁(yè)Listening：Arranging business travel Exe. 1第28頁(yè)/共46頁(yè)Listening：Arranging business travel Exe. 2 07.55 08.15 23.15 07.00第29頁(yè)/共46頁(yè)Listening：Arranging business travel Exe. 3第30頁(yè)/共46頁(yè)Listening：Arranging business travel Exe. 4 BA 395 at 06:2

14、0第31頁(yè)/共46頁(yè)Listening：Arranging business travel Exe. 5第32頁(yè)/共46頁(yè)Speaking: Making a booking 預(yù)訂 Focus 學(xué)習(xí)重點(diǎn) Learn how to book a flight ticket （學(xué)會(huì)怎樣訂機(jī)票） Keep down the details about the time and the flight number （記錄航班信息）第33頁(yè)/共46頁(yè)Writing: Changes to flight details 航班信息變化Deal with the changes of flight time:

15、 take off, land, delay flight: transfer/ change/ shift to another airline/ flight; cancel boarding gate: change第34頁(yè)/共46頁(yè)Writing: Changes to flight detailsExe. 8第35頁(yè)/共46頁(yè)Writing: Changes to flight detailsExe. 9第36頁(yè)/共46頁(yè)6.3 Writing Test: Part OneStyle of writing emailFormal With salutation（稱呼語(yǔ)）, title

16、（職稱、頭銜）, complimentary closing（結(jié)束語(yǔ)）, signature with full name（全稱簽名）NeutralAddress to all, usually a notice, memoInformal Without title, just first name, without complimentary closing, signature with first name第37頁(yè)/共46頁(yè)Skills & Process of Email Writing 寫(xiě)電子郵件的技巧和步驟 1. Identify the style of email 2. Read the instructions 3. Conclude all the relevant information 4. Check your writing for spelling, grammar and punctuation mistakes 5. Check the number of words第38頁(yè)/共46頁(yè)Writing Test: