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1、書信常用語小結(jié) 稱呼Dear Mr. Miller, Dear Ms. / Miss / Mrs., Miller, Dear Dr. / Professor Miller, Dear Chris, (Chris 為人名)Dear Tony Bergerson, (用于性別不明場合,寫出全名)Dear Sir / Madam, (在不知性別及人名的情況下)Dear Sir or Madam, (在不知性別及人名的情況下)Dear Sirs, (用于不是給特定的某個人)Gentlemen / Ladies: (在不知性別及人名的情況下)Dear Sales Manager, (在不知人名的情況下

2、)Dear (Valued) Customer, (在不知人名的情況下)To Whom It May Concern, (在不知人名的情況下,寫給負(fù)責(zé)人)結(jié)尾語Sincerely,Sincerely yours, Yours sincerely,Yours faithfully, Yours truly,Very truly yours,Best wishes,With best wishes, Regards,Best regards,With warmest kindest regardsAll the best, 開頭語-感謝對方的來信(間接表明已收到對方來信)Thank you for

3、 your letter of November 10, 2000. 謝謝你2000年11月10日的來信。Thank you for your letter of September 15, 2001 introducing Mr. Miller. 謝謝你2001年9月15日來信介紹米勒先生。Thank you for your letter of October 15 regarding your visit next week. 關(guān)于下個星期你來參觀一事,謝謝你10月15日的來信。Thank you very much for your letter of October 22 accep

4、ting my visit.非常感謝你十月二十二日接受我參觀的來信。Thank you for your letter dated 20th June 2001 inquiring about our company and our products. 謝謝您2001年6月20日要求索取有關(guān)我公司資料和產(chǎn)品的來函。Thank you for your letter of 14th April requesting details about our product No.100. 謝謝您4月14日關(guān)于索取有關(guān)我公司第100號產(chǎn)品詳細(xì)資料的來函。Thank you for your check

5、dated September 7 for $ 920.00. 謝謝您9月7日920美元的支票。確認(rèn)收到的禮貌用語We are happy to receive your letter of October 3, 2001 requesting a catalog of our products. 很高興收到貴方2001年10月3日關(guān)于索取我方產(chǎn)品目錄的來函。We have received your letter (your ref. BSNS-1234) dated June 25 and the enclosed contract signed by your company.我方已收到

6、貴方6月25日的來函(編號為BSNS-1234)以及貴公司附上的簽署的合同。We are in receipt of your letter of August 31, 2001 with reference to your advertisement. 我方已收到貴方2001年8月31日關(guān)于廣告業(yè)務(wù)的來函。We confirm receipt of your letter of January 10, 2001 regarding the marketing of your childrens clothes in this country.我方現(xiàn)確認(rèn)收到貴方2001年1月10日關(guān)于國內(nèi)兒童

7、服裝市場狀況的來函。Thank you very much for your prompt response and for making the arrangements. 對于貴方的快速反應(yīng)和所做的安排,我方表示非常感謝!開頭語-告知對方寫此信的目的This is to inform you that our office will move to the following address: 此信是想告知貴方,我公司將搬到下述地點。This is to advise you that I am returning to Tokyo at the end of this month to

8、take up my new assignment in our head office.茲以此信告知貴方,我將于本月底返回東京的公司總部接受新的任務(wù)。This is a short note to thank you very much for introducing us to EFG Corporation.貴方為我方引薦了EFG公司,特寫短信表示感謝!I am writing to thank you for giving us the name of ABC Electronics Inc. 茲以此信感謝貴方把ABC電氣公司推薦給我們。I am writing to find out

9、 the possibility of our having a brief meeting some time next week. 我寫信是想詢問我方能否在下星期的某個時候與貴方簡短會談一下。I just wanted to write to say thank you very much for being such a wonderful host while I was in San Francisco. 我在舊金山得到貴方熱情款待,特寫此信表示感謝!We refer to your companys brochure dated 2nd October 2000.我們參照貴公司20

10、00年10月2日的小冊子。告知、提醒對方某事Please be advised I will be traveling to the United States next month to promote the latest products from Hara Software Inc. 我將于下月到達美國對Hara軟件公司的最新產(chǎn)品進行促銷,茲以此信告知貴方。Please be informed that the shipment of the cargo (your purchase order No. 123) was sent yesterday, airway bill No.

11、230. 貴方123號訂貨單所購貨物已于昨日發(fā)運,航空單號為230,茲以此信告知。We are attaching relevant specifications for your reference. 我方附上詳細(xì)的相關(guān)說明書以供貴方參考。We are enclosing two copies of the contract duly signed by us. 現(xiàn)附上兩份我方正式簽署過的合同。We have also attached our draft contract for your perusal. 并附上草擬合同以供貴方細(xì)讀。Attached are the two copies

12、 of the memorandum of agreement (備查協(xié)議). 隨信所附的是兩份備查協(xié)議書。Enclosed please find an original copy of the contract for your countersignature. 附上協(xié)議書原件以供貴方回簽。很樂意為對方做某事 We take pleasure in sending you a brochure and a price list describing our cellular phones. 很樂意為貴方送上有關(guān)我方蜂窩電話的小冊子和價格表。We are delighted to send

13、 you our 2000 Cellular Phone Brochure, which we hope you will find of interest. 很高興為貴方送上我們公司2000年的蜂窩電話的小冊子,希望貴方會對我們的產(chǎn)品感興趣。We are pleased to place an order for ten thousand sets of new CD players. 很高興向貴方訂購10,000臺CD播放機。It is our great pleasure to offer you the lowest possible price. 很高興提供給貴方最優(yōu)惠的報價。如果對

14、方能做某事,表示感激Id be grateful for your approval of this request. 很感謝貴方同意我方的要求。We shall be obliged if you will send us a copy of your latest catalog by return. 倘若貴方能賜送一份最新的產(chǎn)品目錄,則不勝感激。We shall be pleased if you will give us particulars as to your terms and conditions. 倘若貴方告知關(guān)于付款方式及其他條件的詳情,則不勝感激。We thank yo

15、u in advance for your kind attention and hope to hear from you soon. 先感謝貴方對我們的關(guān)注,我們靜候佳音。It would be appreciated if you would send us at your earliest convenience catalogs of any new models of Wrist Watches with their quotations. 倘若貴方能盡快送上腕表樣品目錄和報價,則不勝感激。We would appreciate it if you could confirm yo

16、ur interest and the appointment time. 假如貴方能確認(rèn)對我方產(chǎn)品的興趣和洽談的時間,我們不勝感激。We would appreciate your letting us know what discount you can grant us if we give you large orders. 在大量訂單的情況下,倘若貴方能告知給予我方多少折扣,則不勝感激。為帶來不便而道歉I do apologize for any inconvenience caused by my last-minute cancellation and I hope to see

17、 you in Beijing in the near future. 對于我最后一刻取消會晤的舉措給您造成不便,我深表歉意,希望很快在北京見到您。Please accept my apologies for canceling our appointment at the last minute. 請接受我對于最后一刻取消我們的會晤所作的道歉。I apologize for the inconvenience and I look forward to meeting you then. 很抱歉給您造成不便,希望很快見到您。We apologize for the inconvenience

18、 you have sustained and assure you that we shall be careful never to make such a mistake again. 很抱歉給您造成不便,我們保證以后會加倍小心,不會再犯這樣的錯誤。We sincerely apologize for the inconvenience caused by our careless mistake. 很抱歉由于我們的疏忽給您造成不便。We apologized to you for any inconvenience you may have suffered. 給貴方造成的不便,我們表

19、示抱歉。Please accept my sincerest apologies. 請接受我最誠摯的道歉。抱歉用語We regret we have not been able to serve you this time, but hope to do business with you again. 很抱歉,我們這次無法為貴方效勞,不過希望下次能合作。To our regret, we are unable to accept your order at US $ 200 per unit under D/P. (D/P = Documents against Payment) 很抱歉,我

20、方無法在付款后交單據(jù)的情況下,以200美金的單價接受貴方的訂單。Much to our regret, we are unable to accommodate your request. 很遺憾,我方不能滿足貴方的要求。We regret to say we are unable to accept your order at the previous price because of the recent rise in the cost of materials. 很抱歉由于材料費最近上漲,我方無法以從前的價格接受貴方的訂單。As our factory is at present fu

21、lly occupied with orders, we regret having to decline yours. 由于我方工廠目前正忙于訂單,很抱歉不得不謝絕貴方的訂單。I am afraid that due to unforeseen circumstances we are not able to schedule the meeting you requested. 由于預(yù)料之外的事情,恐怕不能按貴方的要求安排會議。We are terribly sorry for the delay in payment. 對于延期付款,我方深表歉意。We are sorry to have

22、 caused you inconvenience. 對貴方造成的不便,我方深表歉意。We are very sorry for the trouble caused by this delay in shipping your Order No. 100.對于貴方第100號訂單所購貨物的延期裝運,我方深表歉意。Unfortunately, during our absence, there is no one in our company who has the background to discuss your new products. 很不幸的是,期間我們不在,公司里沒有具有這方面背

23、景的人來討論貴公司的新產(chǎn)品。面試的用語We are prepared to offer you employment on a full-time basis at a starting salary of US$ 35,000. 我們打算給你的全職薪金是35,000美元。We believe your overseas experiences will help in our newly established department. 我們相信閣下的海外工作背景會對我們新成立的部門大有幫助。Thank you for accepting our offer of employment. 謝謝

24、你接受我公司的聘請。We are sorry to inform you that the position has already been filled. 很抱歉這個職位我們已經(jīng)找到了合適的人選。We have gone through your resume but, unfortunately, we are unable to offer you the position. 我們已經(jīng)細(xì)看了你的簡歷,但很遺憾我們不能錄取你。We regret to inform you that we have decided to offer the position of Secretary to

25、 the President to another candidate. 很遺憾的通知你,我們已決定錄取另外一名候選人為總裁秘書。We are sorry to inform you that we have decided to offer the position to another candidate. 很遺憾我們已經(jīng)決定錄另外一名候選人。We are sorry that we are not able to respond more favourably. 很遺憾我們不能給予肯定的答復(fù)。We thank you for your time and effort and we are

26、 returning your attached resume.謝謝你為此花費的時間和做出的努力,現(xiàn)返還你附上的簡歷。Thank you for the time and energy you spent on your application and interview. 很感謝你為求職和面試所花的時間和精力。結(jié)尾語 We hope that our reply is satisfactory to you. 希望我們的答復(fù)能讓你滿意。We hope our reply is not disappointing.希望我們的答復(fù)不會讓你失望。Please give my very best w

27、ish to everyone in your department.請?zhí)嫖蚁蚰銈儾块T的每一個人傳達最誠摯的祝福。We look forward to seeing you. 我們期盼見到你。We await your positive reply. 靜候佳音。We await your quotation. 我們等著貴方的報價。Confirmation is requested by return fax. 請求貴方回傳真確認(rèn)。Please confirm receipt of the price list by e-mail or fax. 請以電子郵件或傳真確認(rèn)收到價格表。Your ea

28、rly response on this matter would be very much appreciated. 倘若能盡早回應(yīng),則不勝感激。商務(wù)書信綜述 商務(wù)書信(包括當(dāng)今常用的電子郵件的形式)是公司之間往來的信函,間接代表著一個公司的形象,所以使用一種良好的體裁或形式是非常必要的。下面我們就詳細(xì)談?wù)剷诺男问健?. 商務(wù)書信的構(gòu)成要素2. 商務(wù)書信的結(jié)構(gòu)3. 商務(wù)書信的形式 商務(wù)書信的構(gòu)成要素 (1) Letterhead 信紙的信頭(指信紙上端所印的寄信人的姓名、地址或電話等文字)(2) Reference Number 參考號碼 (3) Date 日期(寫上發(fā)信的日期)(4) I

29、nside Address 收件人姓名、地址 (5) Attention 收件人的姓名(6) Salutation 稱呼(7) Subject 主題(能令對方一目了然的內(nèi)容主題) (8) Main Body 信的正文(信函之主體)(9) Complimentary Closing 結(jié)尾語 (結(jié)尾的致候) (10) Signature 簽名 (可寫上發(fā)信者的姓名、職稱)(11) Identification Marks 識別記號 (寫上書信者與打字員姓名的頭一個字母)(12) Enclosure 附件,簡寫為Encl. 或Enc. (若有附寄物須告知) (13) Carbon Copy 副本(要

30、寄送同一內(nèi)容給其它公司時,要填寫其它公司名)(14) Postscript (略作P.S.) 附筆 (補充說明內(nèi)容)商務(wù)書信的結(jié)構(gòu) ( Letterhead or typed heading)Guangzhou Mei Sheng CompanyNo.100 XianLie Zhong RoadGuangzhou 510070Phone or Fax (020) 3421-0312October 15, 2002 (dates)Mr. John SmithChief Executive Officer West Coast Stationery, Inc. 333 Caselli Ave. San Francisco, CA 94114 (inside address)Dear Mr. Smith,(salutation)This is the first line of the first paragraph. It should state the purpose of the letter or the reason for writing. This should be brief and cle

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