CommunicationInEnglish

1、logo communication in e一、社會(huì)交往一、社會(huì)交往social communication5. about company1. introducing & greetings 2. making telephone calls3. giving directions4. offering help youskills 一、社會(huì)交往一、社會(huì)交往social communication10. asking for a promotion 6. product description7. dealing with customers complaints 8. stati

2、cs and diagrams9. giving reports you skills 1.初次見面寒暄介紹初次見面寒暄介紹 my self-introduction 自我介紹自我介紹1basic sentence patterns 基本句型基本句型2 well-chosen dialogues 精選話題精選話題3words & expressions 單詞與表達(dá)單詞與表達(dá)brief self-introductionvhow do i introduce myself? hello, everybody. glad to meet you all here. my name is c

3、onniechu (, im) from wuhan (, the capital city of hubei province). im a teacher . and i enjoy teaching. 大家好，很高興在這里和你們相見。我叫，來自于。我是一位，我喜歡。business self-introductionvhow do business people introduce themselves? glad to meet you, mr. james. im zhang mingqiang，the sales manager of abc company. 很高興見到您，詹姆斯

4、先生。我是abc公司的銷售經(jīng)理張明強(qiáng)。about names姓：姓：family namesurnamelast namename姓名姓名名名:given nameforenamefirst test yourself1. johson smith2. william shakespeare3. robert strong4. ellan willson5. christine dior6. george w. bush7. mao aming8. jackie cheng9. jim allan green10. big sabout places地域名：地域名：中國湖北省武漢市wuhan,

5、 hubei, chinafrom .公司名：公司名：abc公司銷售部the sales dept. of abc company organization公司的各部門名稱公司的各部門名稱董事會(huì)董事會(huì)board of directors財(cái)務(wù)部財(cái)務(wù)部accounting dept.采購部采購部purchasing dept.生產(chǎn)部生產(chǎn)部producing dept.市場部市場部marketing dept.銷售部銷售部sales dept.售后服務(wù)部售后服務(wù)部after-service dept.研發(fā)部研發(fā)部r&d人事部人事部personnel dstructure of carrefo

6、ur家樂福超市的各處名稱家樂福超市的各處名稱comsumer goods雜貨處雜貨處fresh生鮮處生鮮處bazzar家用百貨處家用百貨處appliance家電處家電處textile紡織處紡織處cashier收銀部收銀部business controller營運(yùn)控制營運(yùn)控制security保安部保安部maintenance維修部維修部human resource人力資源部人力資源部receiving yard收貨部收貨部order pool訂貨部訂貨部decoratiion美工部美工部reception前臺前臺about occupations店長店長人事經(jīng)理人事經(jīng)理部門經(jīng)理部門經(jīng)理秘書秘書主

7、管主管會(huì)計(jì)會(huì)計(jì)助理助理客服人員客服人員occupations職業(yè)職業(yè)store secretarychief directoraccountantpersonel managerstore managercustomer serviceassistantdepartment about occupations前、后臺員工前、后臺員工導(dǎo)購員導(dǎo)購員收銀員收銀員促銷員促銷員保安保安司機(jī)司機(jī)清潔工清潔工搬運(yùn)工搬運(yùn)工occupations職業(yè)職業(yè)cashier / tellerpromoter/salesgirlshopping guidecleanerguarddriverporter / docke

8、rfront / back office 自我介紹常用的句式自我介紹常用的句式1. 您好，很高興見到您。我叫hello. glad to meet you. im . .2. 我今年35歲了。im thirty-five years old.3. 我來自于湖北武漢。i come from/ am from wuhan, hubei.4. 我在家樂福工作有九年多了。i have been working with/for/in carrefour for more than nine years.5. 現(xiàn)任職務(wù)。im now the . .6. 我的工作職責(zé)主要是。my main respons

9、ibilty is to . 關(guān)于名片關(guān)于名片 business cardinternational exchange sectionbinhai foreign languages schoolbinhai foreign languages schoolprof. lu yangdirectoraddress: 5 binhai road, binhai city, 116000tel. & fax:-mail: fli603pub.bl.i關(guān)于名片關(guān)于名片 business cardbinhai electronics ltd.li tiegangel

10、ectronics engineerelectronics engineeraddress: no. 50 changjiang road, binhai city, 116000e-mail:tel. :andphone:關(guān)于人稱關(guān)于人稱單數(shù)單數(shù)單數(shù)單數(shù)單數(shù)單數(shù)復(fù)數(shù)復(fù)數(shù)第一人稱第一人稱iwe第二人稱第二人稱youyou第三人稱第三人稱基本句式基本句式 basic sentencesv 能自我介紹一下嗎？v may i introduce myself (to you)?v id like to introduce myself.v 我是查爾斯威爾斯。v my na

11、me is charles wills.v a: hi, are you .?v b: my name is connie chu.v 我的姓是褚。v my surname is chu.v my last name is chu.v 你好，我是簡。v how do you do? im jane.v a: how do you do? im david.v b: how do you do? im j基本句式基本句式 basic sentencesvdo you know each other?v你們倆相互認(rèn)識嗎？vi dont think you have met (before).v我認(rèn)

12、為你們可能沒見過對方。vkelvin, this is tom.v凱文，這是湯姆。vjane, i would like you (want you to) meet maggie.v簡恩，我想讓你認(rèn)識一下麥琪。about introducingbe introduced to通常是把左邊的人介紹給右邊的通常是把左邊的人介紹給右邊的gentlemancolleageoldlabout introducingbe introduced to通常是把左邊的人介紹給右邊的通常是把左邊的人介紹給右邊的summaryv介紹的順序介紹的順序:v 在聚會(huì)上介紹不認(rèn)識的人互相認(rèn)識時(shí)，應(yīng)該遵循這樣的順序：把男士

13、介紹給女士；把職位低的人介紹給職位高的人；把晚輩介紹給長輩；把未婚者介紹給已婚者；把主人介紹給客人；把非官方人士介紹給官方人士。即要遵守受尊敬的一方有優(yōu)先了解對方的權(quán)利。如果要每個(gè)人輪著自我介紹時(shí)，如果無較大年齡差距及職位差距，可以按照順時(shí)針的方向依次進(jìn)行自我介紹。自我介紹時(shí)要根據(jù)不同場合、不同對象和不同的需要來把握介紹的內(nèi)容和時(shí)間，應(yīng)酬式的介紹應(yīng)該簡單明了，介紹姓名即可；工作式的介紹，還應(yīng)介紹工作單位和從事的具體工作；社交式的介紹，需要在這些基礎(chǔ)上進(jìn)一步介紹興趣、愛好、經(jīng)歷以及同交往對象的某些熟人關(guān)系等。注意要選擇恰當(dāng)?shù)臅r(shí)機(jī)，在對方有興趣、有需要、干擾少、情緒好時(shí)介紹自己，用的時(shí)間越短越好。

14、 v 男士男士女士女士 v 職位低的職位低的職位高的職位高的 v 晚輩晚輩長輩長輩 v 未婚者未婚者已婚者已婚者 v 主人主人客人客人 v 非官方人士非官方人士官方人士官方人士 test yourselfgreeting1. _2. _3. good morning.4. nice to meet you.5. _6. _response1. hi.2. me, too.3. _4. _5. how do you do?6. fine, thank you. and you?test yourselfgreeting1. _hello._2. _its pleased to meet you

15、(here)._3. good morning.4. nice to meet you.5. _how do you do?_6. _how are you ?_response1. hi.2. me, too.3. _good morning._4. _nice to meet you, too._5. how do you do?6. fine, thank you. and you?put into practicecomplete the conversation accoring to the picture.then practice in groups.kelvin: hi, j

16、ane! _jane: hi, ! nice to see you , too.kelvin: jane, this is helen. helen, .jane: how do you do?helen:_nice to see you!how do you do?this is janeksummaryvabout greetingv 對于比較陌生的人：對于比較陌生的人：v how do you do? v (its )nice / glad / pleased to see / meet you!v 對于比較熟的人：對于比較熟的人：v how are you? how are you d

17、oing? how are you getting on? hows everything? hows life?v how is it going? how are things?v how have you been?summaryv about response：v 對于比較陌生的人：對于比較陌生的人：v how do you do? v (its )nice / glad / pleased to see / meet you，too!v 對于比較熟的人：對于比較熟的人：v pretty good!v fine/good!v cool!v ok.v (just) so so.v not

18、 too bad.v cant complain.v awful!v not good! cycle diagramtexttexttexttexttextcycle nameadd your tdiagramtexttexttextadd yourtitle texttext 1text 2text 3text 4text 5add yourtitle texttext 1text 2text 3text 4text 5texttdiagramconceptadd your texttexttexttexttexttexttdiagramadd your textadd your texta

19、dd your textadd your textadd your textadd your textadd your textadd your tdiagramthemegallery is a design digital content & contents mall developed by guild design inc.themegallery is a design digital content & contents mall developed by guild design inc.themegallery is a design digital cont

20、ent & contents mall developed by guild design ithemegallery is a design digital content & contents mall developed by guild design inc.themegallery is a design digital content & contents mall developed by guild design inc.themegallery is a design digital content & contents mall developed by guild design inc.diagramtexttexttdiagramtexttexttexttdiagramtexttexttexttitletexttexttextadd your t cycle