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1、國內(nèi)某知名建築裝飾公司管理手冊全集管理手冊 目 錄第一部分 員工手冊············································
2、183;·····················1引言····························
3、;··················································
4、;······2總經(jīng)理致歡迎詞··········································
5、83;·············2公司簡介···································
6、3;································3聘用條件·················
7、;··················································
8、;·········4員工來源········································
9、····························4試用期·····················
10、183;·················································
11、183;4調(diào)職及降職················································
12、183;···············4工資··································
13、;··········································4職級·······
14、183;·················································
15、183;··················4工作時(shí)間······························
16、83;·····································5加班············
17、··················································
18、··············5曠工···································
19、83;········································5終止合約········
20、3;·················································
21、3;·········6裁員········································&
22、#183;···································6員工福利·············
23、183;·················································
24、183;··············7法定假期··································
25、83;···································7福利假··············
26、;··················································
27、;··········7事假·······································
28、183;······································7病假···········
29、;··················································
30、;·················7婚假································
31、183;·············································8產(chǎn)假····
32、;··················································
33、;························9慰問假·························&
34、#183;················································9護(hù)理假
35、83;·················································
36、83;·······················9養(yǎng)老保險(xiǎn)·························
37、3;············································9節(jié)日福利·····
38、;··················································
39、;···············9文體活動(dòng)··································
40、··································10獎(jiǎng)勵(lì)···············
41、183;·················································
42、183;··········10年終獎(jiǎng)金······································
43、183;·····························10公司守則···················
44、183;·················································
45、183;······11聘用關(guān)系··········································
46、183;·························11員工出勤·······················
47、183;············································11儀容儀表····
48、183;·················································
49、183;·············11各人資料···································
50、183;································12申請證明················
51、183;·················································
52、183;·12工作評估···············································
53、183;····················12吸煙····························
54、3;···············································12私人電話·
55、3;·················································
56、3;················12離職手續(xù)································
57、3;···································13員工申述·············
58、3;·················································
59、3;····13親友事訪············································
60、3;·······················13保障公司利益·························
61、183;··································13防止收受利益··············
62、··············································14黨、團(tuán)、工會(huì)活動(dòng)··
63、183;·················································14
64、過失類別·················································
65、183;··················14處分制度······························
66、183;·············································19目的···
67、3;·················································
68、3;······················19罰款制度··························
69、3;·········································19辭退········
70、··················································
71、··················19員工上訴·······························
72、·····································19投訴程序············
73、··················································
74、··············21政策···································
75、183;········································21程序········
76、3;·················································
77、3;·················21員工資料·······························
78、3;············································22人事記錄····
79、3;·················································
80、3;·············22表現(xiàn)評估···································
81、3;································22事業(yè)培育················
82、3;·················································
83、3;·22其它管理規(guī)定···············································
84、183;····················22第二部分 財(cái)務(wù)管理制度···························&
85、#183;····························24出差制度管理規(guī)定···················
86、83;········································25財(cái)務(wù)管理規(guī)定········&
87、#183;·················································&
88、#183;·········27第三部分 辦公管理規(guī)定······································
89、··················29文件打印、復(fù)印、發(fā)放管理規(guī)定·····························
90、183;······30公司圖書管理規(guī)定·········································
91、3;··················31公司辦公室資料管理規(guī)定·····························
92、83;··················32車輛管理規(guī)定······························&
93、#183;·····································34公車私用管理規(guī)定··········
94、83;·················································35現(xiàn)
95、場防火安全制度·················································
96、;···········36現(xiàn)場作息紀(jì)律·····································
97、83;······························38其它規(guī)定··················
98、83;·················································
99、83;·······39第四部分 工作程序········································
100、3;·······················44預(yù)決算審批程序·························&
101、#183;······································45施工合同簽訂程序·········
102、83;·················································
103、83;46外委訂貨合同簽訂程序···············································
104、83;····47外委包工合同簽訂程序···········································
105、83;········48材料物品申購程序········································
106、;····················49比價(jià)程序·····························
107、;···············································51發(fā)票申領(lǐng)、收款程序·
108、··················································
109、·····52出入庫程序············································
110、;····························53蓋章程序·····················
111、;··················································
112、;·····54開支程序············································
113、;································55借款程序·················
114、;··················································
115、;·········56報(bào)銷程序········································
116、;····································57廢料處理及其交款程序············
117、;········································59辦公用品及圖書資料申購程序·······
118、183;································60招聘錄用程序················
119、··················································
120、··61福利活動(dòng)申請程序··············································
121、183;·············63打印、傳真、復(fù)印程序··································
122、183;·················64圖書資料借閱程序······························
123、3;·····························65請假程序···················
124、3;·················································
125、3;······66出差程序··········································
126、3;·································67車輛修理及外借程序···············
127、;·········································68離職程序········
128、;··················································
129、;··················69油票申領(lǐng)程序······························
130、83;·····································70獎(jiǎng)罰程序···········
131、83;·················································
132、83;··············71報(bào)廢程序··································
133、83;·········································72第五部分 崗位規(guī)范······
134、3;·················································
135、3;·······73總經(jīng)理崗位規(guī)范·········································&
136、#183;······················74副總經(jīng)理(財(cái)務(wù)、行政)崗位規(guī)范························
137、183;·······77副總經(jīng)理(工程)崗位規(guī)范········································
138、····82副總經(jīng)理(經(jīng)營)崗位規(guī)范···········································
139、3;84總工程師崗位規(guī)范················································
140、············80工程部項(xiàng)目經(jīng)理崗位規(guī)范····································
141、;············86財(cái)務(wù)部長崗位規(guī)范····································&
142、#183;·······················89行政管理部部長崗位規(guī)范························
143、························91設(shè)備部部長崗位規(guī)范························&
144、#183;·······························93工程預(yù)算員崗位規(guī)范················
145、183;·······································95工程技術(shù)員崗位規(guī)范········
146、83;···············································96物資供應(yīng)員崗位規(guī)范
147、3;·················································
148、3;·····97成本核算員崗位規(guī)范···········································
149、;·············99財(cái)務(wù)會(huì)計(jì)員崗位規(guī)范···································
150、···················101財(cái)務(wù)出納員崗位規(guī)范·····························
151、·························102辦公室文員崗位規(guī)范·······················
152、·······························104工程現(xiàn)場員崗位規(guī)范·················
153、·····································106物資保管員崗位規(guī)范···········
154、···········································108汽車駕駛員崗位規(guī)范·····
155、·················································110前臺(tái)接
156、待員崗位規(guī)范·················································
157、····· 111夜間值班員崗位規(guī)范···········································
158、;···········112衛(wèi)生員崗位規(guī)范·····································&
159、#183;························113總經(jīng)理歡迎詞親愛的員工:歡迎加入xx企業(yè)大家庭!在此,熱烈祝賀你順利通過甄選,成為xx企業(yè)的一員。xx企業(yè)的宗旨是竭誠為各地用戶,在工作中奉獻(xiàn)盡善盡美的服務(wù),實(shí)現(xiàn)這一承諾,需要這個(gè)大家庭的你、我和每一位成員,在各自崗位上,精誠合作,互相激勵(lì),盡忠職守,使我們的用戶滿意,努力使我們的公司贏得良好的
160、聲譽(yù)。因此,我殷切的希望每一位員工以高度責(zé)任感與公司同呼吸、共命運(yùn),竭力支持公司的成功。作為xx企業(yè)大家庭成員,同仁之間應(yīng)默契配合,相互接納,彼此包容,取長補(bǔ)短,這樣我們就可以成為牢不可破的集體,只有集體的力量才能使我們達(dá)到目標(biāo)。這本員工手冊將向你們提供一些基本參考資料,這是為你們熟悉xx而編寫,同時(shí)亦提供一些作為一名員工應(yīng)知事宜。希望各位以手冊為指南,不斷進(jìn)取,共創(chuàng)美好明天。最后,誠摯地祝愿大家在xx企業(yè)事業(yè)成功??偨?jīng)理:聘用條件員工來源:公司所需員工,將面向社會(huì)公開招選,包括大學(xué)畢業(yè)生、職校畢業(yè)生及在職技術(shù)員等。所錄用的正式員工,均實(shí)行勞動(dòng)合同制。試用期:新員工將接受為期三個(gè)月的試用期,如
161、需延長試用期則以不超過1 個(gè)月為限。在試用期內(nèi)人事部將對新員工的工作進(jìn)行審查,以確定是否符合工作標(biāo)準(zhǔn),如不符合工作標(biāo)準(zhǔn),則予以辭退。調(diào)職及降級:根據(jù)工作需要及員工表現(xiàn),員工可被調(diào)職、晉升或降級至其他職位或部門,薪金及福利亦會(huì)相應(yīng)調(diào)整。工資:員工工資按勞動(dòng)合同規(guī)定發(fā)放于公司規(guī)定之日期以現(xiàn)金的形式發(fā)放。員工之每月工資包括基本工資、伙食補(bǔ)貼?;竟べY按薪級而定。其中伙食補(bǔ)貼為浮動(dòng)工資,放假期間取消。職級:公司依據(jù)員工所在不同部門、不同崗位承擔(dān)不同責(zé)任劃分以下級別:董事長級總經(jīng)理級副總級部門主管級一般員工級工作時(shí)間:員工每周工作時(shí)間四十小時(shí)(不包括用膳時(shí)間),每天工作時(shí)間為8:0011:30;13:0
162、017:00,員工午休時(shí)間為11:3013:00,午休時(shí)間禁止玩撲克、麻將等賭博性娛樂,公司設(shè)有乒乓球、跳棋、軍棋、象棋、圍棋等供員工午休自由娛樂。各員工必須嚴(yán)格遵守工作時(shí)間。加班:如員工在規(guī)定時(shí)間以外加班,員工應(yīng)根據(jù)工作需要服從公司安排。公司以年終獎(jiǎng)金方式給予補(bǔ)償。曠工:凡事先未辦請假手續(xù)而無故缺勤或請假未準(zhǔn)即私自休假者為曠工。曠工除被違紀(jì)處罰及扣除當(dāng)日工資外。另按公司罰款處理,曠工三天或以上者,按除名處理。終止合約:試用期內(nèi),任何一方都可提出終止合約,第一個(gè)月內(nèi),雙方均可隨時(shí)提出終止合約;第二個(gè)月內(nèi),雙方均可提前4 天終止合約,如未提前7 天通知對方終止合約,則以7 天工資代補(bǔ)償。試用期滿
163、后,、任何一方需終止合約必須提前一個(gè)月以書面通知另一方。雙方亦有權(quán)以現(xiàn)金補(bǔ)償通知。在特殊情況下,例如:員工犯有嚴(yán)重過失,公司可立即解除合約,而無需事先通知。亦不需作出賠償。裁員:因經(jīng)營政策、技術(shù)、經(jīng)濟(jì)、政治或其他不可抗逆條件影響下,公司有權(quán)裁減員工,有關(guān)裁減數(shù)量及裁員補(bǔ)償,公司將根據(jù)國家政策執(zhí)行。員工福利法定假期:所有員工可享有國家規(guī)定的以下法定假日,如因業(yè)務(wù)需要,在法定假日不能休假,將由公司安排以年終獎(jiǎng)金形式補(bǔ)償,1 、元旦2、勞動(dòng)節(jié)3、國慶節(jié)4 、春節(jié)福利假:年前因無工程需要,可放帶薪假,年滿工作5 年以上者,每年可休假二天,休假需一次性提取,不能累積,逾期視為自動(dòng)放棄。事假:如無充分理由
164、,員工不得請事假。凡有特殊原因而請事假者,應(yīng)提前報(bào)批請假申請表,經(jīng)部門經(jīng)理和行政副總、總經(jīng)理批準(zhǔn)后,方可休假,否則按曠工論,事假扣除當(dāng)日工資。病假:1、員工患病申請病假,必須附有診斷病歷,經(jīng)部門主管、行政副總、總經(jīng)理批準(zhǔn)方為有效,急診病例,不能趕來公司,應(yīng)于公司上班時(shí)間前通知部門主管,逐級通知,并在第二天回公司補(bǔ)辦休假手續(xù),病假期間在考勤時(shí)連續(xù)計(jì)算,包括公休日和法定假日,病假按日工資50%扣除。2、公司員工可享用帶薪病假一天,超出部分按無薪假處理,此假期僅限于有病時(shí)享用,不可預(yù)提,過月自動(dòng)作廢。3、員工確實(shí)由于患慢性病或特別疾病不能上班,需要住院或長期病休,經(jīng)公司管理當(dāng)局批準(zhǔn),可按在本公司的工
165、作年限給予36 個(gè)月的醫(yī)療期,醫(yī)療期前三個(gè)月享有一定的比例工資,后三個(gè)月做無薪處理。工作年限待遇 享受工資待遇15 年(含5 年) 月工資的55%510 年(含10 年) 月工資的65%1015 年(含15 年) 月工資的80%15 年以上 月工資的100%醫(yī)療期滿后仍不能上班工作的員工,公司可與其解除合同?;榧伲悍苍诠竟ぷ鳚M一年以上員工可持結(jié)婚證書申請有薪婚假三天,若符合晚婚年齡,男25 歲,女23 歲,享有按國家規(guī)定的婚假(包括法定假和公休日)婚假須在結(jié)婚證填發(fā)三個(gè)月內(nèi)使用,逾期無效?;榧傩杼崆?0 天申請,并向行政主管出示結(jié)婚證明副本。產(chǎn)假:工作滿一年半的女正式員工可申請產(chǎn)假,產(chǎn)假期限
166、為一個(gè)月,延期可按事論。產(chǎn)假需三十天前申請。慰問假:員工的直系親屬(包括父母、配偶、子女)去世,公司將給予三天慰問假,雇員之祖父母或兄弟姐妹去世可享用一天慰問假,員工需填寫假期申請表,并附上有關(guān)證明。護(hù)理假:男員工在妻子分娩后十日內(nèi)享有三天有薪護(hù)理假日。申請?jiān)摷倨趹?yīng)附上有出生證明。養(yǎng)老保險(xiǎn):公司正式員工,試用期三個(gè)月后,公司為其購買社會(huì)養(yǎng)老保險(xiǎn)。員工退休后,可按國家規(guī)定享受有關(guān)規(guī)定享有有關(guān)退休福利。節(jié)日福利:公司每年在端午節(jié)、中秋節(jié)、春節(jié)向員工發(fā)放節(jié)日福利品。文體活動(dòng):公司將為員工組織各種文體活動(dòng),以促進(jìn)員工的身體健康和活躍文化生活,增強(qiáng)企業(yè)的凝聚力。獎(jiǎng)勵(lì):凡表現(xiàn)優(yōu)秀對公司作出貢獻(xiàn)的員工,公司
167、將會(huì)視其具體情況給予物質(zhì)或精神方面的獎(jiǎng)勵(lì)。年終獎(jiǎng)金:依據(jù)公司當(dāng)前的經(jīng)營和盈利狀況,管理層將會(huì)考慮為員工發(fā)放年終獎(jiǎng)金,員工的工作表現(xiàn)和出勤情況將作為獎(jiǎng)金計(jì)算的參考,員工于獎(jiǎng)金發(fā)放日,仍受聘于本公司,方能獲發(fā)獎(jiǎng)金。公司守則聘用關(guān)系:上下級之間,員工之間應(yīng)以禮相待,互相合作,員工應(yīng)切實(shí)執(zhí)行直屬上級指派的任務(wù),遇疑難和不滿,應(yīng)從速向上級請示,以示妥善處理。員工出勤:1、員工應(yīng)必須準(zhǔn)時(shí)上班,在工作時(shí)間內(nèi)未經(jīng)部門經(jīng)理批準(zhǔn),不得無故早退或擅離職守。2、職工在休假期間不能隨意返回公司。儀表儀容:男士:1、頭發(fā):保證整齊、干凈。染發(fā)只能黑色。2、胡子:不可留胡子,保持面部干凈。3、指甲:及時(shí)清潔和修剪指甲,不可
168、帶有污垢,不能留長指甲。女士:1、頭發(fā):保持頭發(fā)整齊、清潔,不可染發(fā)(黑色除外)2、化妝:自然簡單不可濃妝艷抹,過分鮮艷。3、指甲:及時(shí)清潔和修剪指甲,不可帶有污垢,不能留長指甲。個(gè)人資料:1、員工應(yīng)如實(shí)將個(gè)人資料填寫入職位申請表內(nèi),如住址遷移,婚姻狀況,家庭成員等資料有變,應(yīng)及時(shí)告知行政部予以更正。如因資料不詳,有可能引至日后應(yīng)有之權(quán)利損失,責(zé)任由員工個(gè)人自負(fù)。2、員工個(gè)人資料屬于機(jī)密,除行政部專職人員外,其它人員不得隨意查閱或問訊。申請證明:凡需公司出具的人事證明,員工必須作出書面申請,經(jīng)部門主管同意后,送交行政部。工作評估:工作評估用于考核員工表現(xiàn),作為培訓(xùn)、晉升、薪金調(diào)整和選拔培養(yǎng)的依
169、據(jù),每年舉行一次,均由主管級以上人員采用鑒定或面談方式進(jìn)行。吸煙:除指定區(qū)域和經(jīng)批準(zhǔn)辦公室外,任何人均不得隨處吸煙。私人電話:工作時(shí)間內(nèi)除緊急事外,員工不得打或接聽私人電話,否則會(huì)影響員工的個(gè)人表現(xiàn),嚴(yán)重者要受到紀(jì)律處分。離職手續(xù):1、凡離職員工必須在當(dāng)日內(nèi)到行政部辦理離職手續(xù),未能上交所欠物品者,公司有權(quán)拒絕發(fā)薪及轉(zhuǎn)出人事檔案。2 、員工離職七日內(nèi),仍不來辦理離職手續(xù)者,則視為自動(dòng)領(lǐng)取工資論,對該員工所占有的工作設(shè)施等,公司將作出處理,其造成的一切后果及個(gè)人的一切財(cái)產(chǎn)損失公司概不負(fù)責(zé)。員工申訴:員工對工作不滿之處,應(yīng)直接向直屬上司提出,如對答復(fù)不滿意,可親自或以書面形式向行政主管提出,倘以書
170、面形式員工須注明姓名及部門,否則不予處理。申訴須在事件發(fā)生二日內(nèi)提出,申訴員工要求保密者,則予以保密處理。親友事訪:出于安全及影響本人及他人工作,工作時(shí)間不能會(huì)見親友,如特別需要時(shí),事先須經(jīng)行政主管批準(zhǔn),以免尷尬或不愉快發(fā)生。保障公司利益:1、員工在受聘期間,嚴(yán)禁私自攝取公司之任何財(cái)務(wù)自用或圖利。2、員工在受聘期間,不可對外泄露公司內(nèi)部政策、行政架構(gòu)、工程資料或其它有關(guān)事務(wù)上之商業(yè)秘密。3、員工應(yīng)避免參與任何與公司利益有沖突的事務(wù),投資或活動(dòng),如員工或直系親屬在與本公司有業(yè)務(wù)往來或意向的任何行業(yè)或機(jī)構(gòu),擁有直接或間接的金錢利益或股權(quán),員工也必須向行政部申報(bào)。4、任何員工若故意或因疏忽而導(dǎo)致公司
171、有所損失,公司可根據(jù)實(shí)際情況追討有關(guān)損失。防止收受利益:任何員工如未經(jīng)公司許可,不得利用職權(quán)向客戶、供應(yīng)商、同事或其它與業(yè)務(wù)有關(guān)的人士索取或收受任何私人利益。利益乃指禮物、借貸、費(fèi)用、報(bào)酬、回傭、職位、契約、職位等,如收受利益會(huì)影響員工客觀處事或引致公司利益受損,員工應(yīng)拒絕接受。黨、團(tuán)、工會(huì)活動(dòng):黨、團(tuán)、工會(huì)組織是公開合法組織,其活動(dòng)以不影響本公司正常業(yè)務(wù)為原則,黨、團(tuán)、工會(huì)會(huì)員如需在工作時(shí)間參加會(huì)議時(shí),應(yīng)事先通知行政主管,同意后可進(jìn)行。過失類別:過失將以其嚴(yán)重性分為三類,詳列如下:輕微過失:1、儀態(tài)舉止未能達(dá)到公司要求。2、上班時(shí)衣冠不整。3、在辦公場地大聲喧嘩。4、下班后無故在公司范圍內(nèi)逗
172、留。5、未能保持工作臺(tái)或工作場所的整潔。6、工作時(shí)嚼口香糖或吃零食。7、使用內(nèi)部電話辦理私人事務(wù)。8、工作時(shí),收聽收音機(jī)、錄音機(jī)或看與工作無關(guān)的書刊。9、隨地吐痰,亂扔垃圾或亂寫亂畫,破壞衛(wèi)生整潔。10、不禮貌地高聲與客人、上司、同事對話。11、當(dāng)月無故遲到三次。12、工作或工作效率欠佳,工作粗心大意。13、違反部門常規(guī)。14、不熟悉相關(guān)的工作程序。重大過失:1、擅自私調(diào)工作臺(tái)或在柜內(nèi)存放任何公司物品(發(fā)放除外)。2、對同事違紀(jì)行為隱瞞不報(bào)。3、對主管、同事、客人不禮貌。4、私自攜友或其它人士到公司內(nèi)。5、吵鬧粗言穢語或擾亂公司安寧。6、私自使用車輛而未登記,辦理手續(xù)的。7、違反吸煙條例,在禁煙區(qū)吸煙。8、損耗損壞公司設(shè)施。9、挑撥打架事件。10、在公司內(nèi)售賣或兜售私人物品。11、不服從上級的工作安排,故意消極怠工。12、發(fā)表虛假或誹謗的言論,影響其它員工聲譽(yù)。13、在上班時(shí)間,擅自離開工作崗位或到其它部門閑蕩。14、提供虛假資料或不實(shí)報(bào)告。15、偽造病假證明。16、違反安全管理?xiàng)l例。17、懈怠疏忽而造成工作損失。18、外因工作而私自在公司范圍內(nèi)會(huì)友。嚴(yán)重過失:1、利用病事假期間在外從事兼職工作。2、危害公司內(nèi)任何人士。3、未經(jīng)行政主管批準(zhǔn)私自配鑰匙。4、毆打他人或互相打斗。5、向客人或同
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