實用商務英語口語PPT課件

1、Section 1 Id like to make an appointment with Mr. Mason. 定約會是見面前的商定。通過約定可以避免吃閉門羹，也免得打擾別人的正常安排。事前約定還可以使雙方都有所準備。時間應該明確、具體。如果發(fā)生意外事件，必須及時通知對方調整時間另訂約定。第1頁/共11頁對話1A:May I help you?我能幫什么忙嗎？B:Hello,I am Thomas Lee.Ive just from London. Id like to see Mr. Mason.你好，我是托馬斯.李。我剛從倫敦來。我想見梅森先生。A:Mr.Mason is at a me

2、eting right now.Im his secretary,I can make an appointment for you.Could you suggest some dates?梅森先生正在開會，我是他秘書，我可以為您約個時間，您能提供方便的日期嗎？B:I wonder if we could meet on Wednesday this week.我們可否本星期三見個面？A:Im afraid hes fully tied up this week.Can you move it down to next week?恐怕他這個星期的日程都排滿了，可否挪到下周？B：OK.Woul

3、d it be possible to meet him next Monday?好的，下周一可以和他見面嗎？A：Im not sure.He will be on business during this weekend.Maybe he wont be able to come back until Tuesday morning.Could you manage Tuesday afternoon?He is available at that time.我不確定。他周末出差?？赡芤街芏绯坎拍芑貋?。周二下午行嗎？他那時有空的。B：Good.I can make it anytime

4、on that day.Shall we say 2 pm at his office?好的。我那天什么時候都可以。下午兩點在他辦公室見面行嗎？A：Sure.So thats set.好的。就這樣定了。第2頁/共11頁Useful Sentences1.I can make an appointment for you.Make an appointment,意為定個約會。Make an appointment for you,表示“為你約個時間”；也可與介詞with連用，構成詞組make an appointment with sb.,表示“和某人安排個約會”。Jerry made an a

5、ppointment with Sam to sign the contract.杰瑞和山姆約定時間簽合同。Make可以用fix或arrange代替，相關詞組還有cancel an appointment取消約定/約會,reschedule/rearrange an appointment重新安排約定/約會，put off/postpone the appointment推遲約定/約會。2.Im afraid hes fully tied up this week.Tie up 意為沒有空閑時間，相當于not free或not available，可以用booked up或occupied代替

6、。例如：Mrs.Hawke is tied up in a meeting at the moment,but Ill ask her to call you later.霍克夫人現在正在開會，我讓她過一會兒打給你。第3頁/共11頁對話2A:Good afternoon.CUK Company.下午好，CUK 公司。B:Hello,this is John. Im calling about the appointment with Mr. Wang for tomorrow.Something unexpected has come up.Im afraid Ill have to canc

7、el the appointment.Im sorry about that.你好，我是約翰。是關于和王先生明天會面的事情。發(fā)生了點意外，恐怕約會得取消了。很抱歉。A:Thats all right.Maybe we can make another arrangement.沒關系，也許我們可以再安排一個時間會面。B:It will be very kind of you to do so.Do you think this Thursday morning would suit him?非常感謝。星期四上午他有空嗎？A:Im afraid theres a bit of a problem.

8、Hes booked up on Thursday.How about Friday morning?恐怕有點問題。他周四整天排滿。周五上午怎么樣？B:Friday morning I have something else to attend to.But I think I can move it around.I will reschedule it.周五上午我有點其他事情處理。不過我可以做點調整。我重新安排下時間。A:Great.Would you please come and see him at 10 am that day?太好了。你可以周五上午過來見他嗎？B:No probl

9、em.Thats quite all right for me.沒問題。這個時間對我很合適。第4頁/共11頁3.Could you manage Tuesday afternoon?“manage”口語中含“設法做到，安排（時間）做”的意思，常與can,could,be able to連用。如：I have something urgent on Monday, so can you manage Tuesday?我周一有急事沒空，所以能否周二？-May I help you with your suitcase?我?guī)湍闾嵯渥雍脝幔?Thank you,but I can manage it.

10、謝謝，不過我自己能行。4.Something unexpected has come up.Come up 表示“發(fā)生，出現”，相當于happen.例如：I am afraid something urgent has come up.I wont able to see you tonight.很抱歉，我有些急事，晚上不能去看你了。5.Do you think this Thursday morning would suit him?Suit 表示“對某人方便，合某人心意”，例如：Will Wendnesday suit you?周三你方便嗎？第5頁/共11頁英語打電話的相關常識 1.打電話

11、先說Hello,然后自報家門，(This is) xx speaking.在商業(yè)上，如果你是營銷部的人，不妨說：營銷部的xx人，Sales department,XX speaking. 2.電話號碼如何讀：0(zero,null,nil)在電話號碼中讀作oh;國家代號、區(qū)號和具體號碼分開來讀，比如深圳的一個號碼讀作86,755,82345678，如果是7位，前三位一組連一起，后四位連一組，如果是8位的，則4位一組；兩個相同的用double,三個相同用triple;如果末尾是三個零，可以按千來讀，如9796000，讀作nine seven nine six thousand;分機號碼用Exte

12、nsion(Ext.)第6頁/共11頁Section 2 Thanks for meeting me at the airport!接機是商務活動中的重要環(huán)節(jié)，是表達主人情誼、體現熱情好客的重要場合。接機時給對方留下好的印象，就為下一步深入打好基礎。接機時應提前到達，恭候客人到來，絕不能遲到讓客人久等。接到客人，應該首先問候，然后自我介紹。如果有名片，可送予對方?？傊?，接機時要做到熱情大方，體貼周到。第7頁/共11頁對話1Wilson:Excuse me,but are you Mr Howard from Galaxy Engineering?請問你是銀河工程公司霍德華先生嗎？Howard:

13、Yes,I am.And you must be Ms Tina Wilson.是的，你一定是蒂娜.威爾遜女士。Wilson:Yes,Im here to meet you today.Its nice to see you.是的，今天我到這里來接您，很高興見到您。Howard:Im glad to meet you too,Ms Wilson.Thank you for meeting me at the airport.我也很高興見到你，威爾遜女士，感謝您到機場來接我！Wilson:My pleasure,Did you have a good journey?不客氣，旅途順利嗎？Howa

14、rd:Apart from an hours delay at Heathrow,not too bad.除了在西斯羅機場飛機延誤了一個小時，其他都好。Wilson:Good.Is this your first visit to Dallas?很好。這是你第一次來達拉斯嗎？Howard:Yes,so Im looking forward to doing something sightseeing later on.是的。所以希望以后游覽一下。Wilson:Dallas is a real beautiful city and an exciting place.The more you k

15、now about it, the more youll like it.Im sure youll have a pleasant stay here.達拉斯是座美麗又充滿活力的城市。您對這個城市了解得越多，就會越喜歡它。在這里您一定會過得很愉快。第8頁/共11頁對話2Nash:Good morning,Mr Frank Lee.Im Mary Nash from Rainbow Co.,Ltd.早上好，弗蘭克.李先生，我是彩虹有限公司的瑪麗.納什。Lee:Good morning.Ms Nash.Im very glad to meet you.早上好，納什女士，很高興見到你。Nash:G

16、lad to meet you,too. Welcome to Paris.Did you have a good flight?我也很高興見到你。歡迎來到巴黎，路上順利嗎？Lee:It was just a bit bumpy when the plane landed.Everything was OK,anyway.In fact,I feel as crisp as a new dollar bill.飛機降落的時候有點顛簸。不管怎樣，一切都算順利。其實，我覺得自己his很有精神的。Nash:Glad to hear it.I suppose you havent had your l

17、unch yet.很高興聽到您這么說。我想你還沒有吃午飯吧。Lee:Oh,no.I only got breakfast on the plane,so Im a little hungry right now.還沒有。飛機上只吃了早餐，現在有點餓了。Nash:We have booked a table in the restaurant around the corner.我們已在拐彎處的餐廳訂了座。車子等在外面，這邊請。Lee:Great,its very considerate of you.好的，你真周到。第9頁/共11頁Useful Sentenses1.And you must be Ms Tina Wilson.Must 在句中表示猜測或推定。意為“一定”，可以在對現在情況進行猜測時使用，例如：You must be Dr.Smith from the UCLA.你是加州大學洛杉磯分校的史密斯博士吧。2.Did you have a good journey?常在接機時問候對方，類似表達還有：Did you have a good flight? /How was your journey?3.I am looking forward to doing some sightseeing later on.Look f