第12章人力資源管理

1、ninth editionSTEPHEN P. ROBBINSMARY COULTER 2007 Prentice Hall, Inc. All rights reserved. 122 2007 Prentice Hall, Inc. All rights reserved. 123 2007 Prentice Hall, Inc. All rights reserved. 124 2007 Prentice Hall, Inc. All rights reserved. 125 2007 Prentice Hall, Inc. All rights reserved. 126 2007 P

2、rentice Hall, Inc. All rights reserved. 127Source: Based on W. R. Evans and W. D. Davis, “High-Performance Work Systems and Organizational Performance: The Mediating Role of Internal Social Structure,” Journal of Management, October 2005, p. 760. 2007 Prentice Hall, Inc. All rights reserved. 128 200

3、7 Prentice Hall, Inc. All rights reserved. 129 2007 Prentice Hall, Inc. All rights reserved. 1210 2007 Prentice Hall, Inc. All rights reserved. 1211 2007 Prentice Hall, Inc. All rights reserved. 1212 2007 Prentice Hall, Inc. All rights reserved. 1213 2007 Prentice Hall, Inc. All rights reserved. 121

4、4 2007 Prentice Hall, Inc. All rights reserved. 1215人才供給人才供給人才需求人才需求影響人才供需的因素影響人才供需的因素戰(zhàn)略目標戰(zhàn)略目標產品和服務的預計需求情況產品和服務的預計需求情況知識、技術和能力的可用性知識、技術和能力的可用性 2007 Prentice Hall, Inc. All rights reserved. 1216 2007 Prentice Hall, Inc. All rights reserved. 1217 2007 Prentice Hall, Inc. All rights reserved. 1218 2007

5、 Prentice Hall, Inc. All rights reserved. 1219 2007 Prentice Hall, Inc. All rights reserved. 1220 2007 Prentice Hall, Inc. All rights reserved. 1221 2007 Prentice Hall, Inc. All rights reserved. 1222 2007 Prentice Hall, Inc. All rights reserved. 1223 2007 Prentice Hall, Inc. All rights reserved. 122

6、4 2007 Prentice Hall, Inc. All rights reserved. 1225 2007 Prentice Hall, Inc. All rights reserved. 1226Source: Based on D.A. DeCenzo and S.P. Robbins, Human Resource Management, 7th ed. (New York Wiley: 2002, p. 200) 2007 Prentice Hall, Inc. All rights reserved. 1227* 注意注意: 管理者應當知道的還有許多管理者應當知道的還有許多“

7、能問的和不能問的能問的和不能問的”問題。問題。一定要隨時檢查人力資源部門的具體指導原則一定要隨時檢查人力資源部門的具體指導原則 2007 Prentice Hall, Inc. All rights reserved. 1228 2007 Prentice Hall, Inc. All rights reserved. 1229 2007 Prentice Hall, Inc. All rights reserved. 1230 2007 Prentice Hall, Inc. All rights reserved. 1231Source: Based on “2005 Industry R

8、eportTypes of Training,” Training, December 2005, p. 22. 2007 Prentice Hall, Inc. All rights reserved. 1232 2007 Prentice Hall, Inc. All rights reserved. 1233 2007 Prentice Hall, Inc. All rights reserved. 1234 2007 Prentice Hall, Inc. All rights reserved. 1235 2007 Prentice Hall, Inc. All rights res

9、erved. 1236Sources: Based on R.I. Henderson, Compensation Management, 6th ed. (Upper Saddle River, NJ: Prentice Hall, 1994), pp. 324; and A. Murray, “Mom, Apple Pie, and Small Business,” Wall Street Journal, August 15, 1994, p. A1 2007 Prentice Hall, Inc. All rights reserved. 1237 2007 Prentice Hall

10、, Inc. All rights reserved. 1238Sources: Based on S. Shellenbarger, “Avoiding the Next Enron: Todays Crop of Soon-to-Be Grads Seeks Job Security,” Wall Street Journal Online, February 16, 2006; “MBAs Eye Financial Services and Management Consulting,” HRM, June 7, 2005; and J. Boone, “Students Set Tighter Terms for Work,” FinancialT, May 21, 2005. 2007 Prentice Hall, Inc. All rights reserved. 1239 2007 Prentice Hall, Inc. All rights reserved. 1240 2007 Prentice Hall, Inc. All rights reserved. 1241 2007 Prentice Hall, Inc. All righ