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1、Quality System AuditConfidentiality: InternalDocument Code: Proc/Supplier/Quality_T01 2022/2/3 Conserved Time of the Record: Permanent Huawei ConfidentialPage 1 of 55Information and Instructions通通知知和和說(shuō)說(shuō)明明書書PURPOSE目目的的This document was developed as an Audit Tool to assess a suppliers Quality Systems

2、against HUAWEIs Quality Systems Requirements.The HUAWEIQuality Systems Audit (QSA) is build upon the TL:9000 Quality Systems Standard, but with additional HUAWEI specific requirements included.本文件是根據(jù)華為的質(zhì)量體系要求開(kāi)發(fā)的稽核工具,用于評(píng)估供應(yīng)商的質(zhì)量體系。華為的質(zhì)量體系稽核(QSA)是建立在TL:9000質(zhì)量體系標(biāo)準(zhǔn)的基礎(chǔ)上,但是增加了華為的特殊要求SCOPE范范圍圍The HUAWEI Qua

3、lity Systems Audit is not commodity specific, therefore it may be used to assess the Quality Systems deployed by a supplier/manufactureirrespective of the commodity.華為的質(zhì)量體系稽核不是針對(duì)產(chǎn)品的,因此QSA用于評(píng)估供應(yīng)商的質(zhì)量體系而不考慮產(chǎn)品。AUDIT BY SELF ASSESSMENT自自我我評(píng)評(píng)估估稽稽核核A suppliers facility is required to complete a self assess

4、ment using this tool in advance of the HUAWEI Audit. (One QSA is required per facility.)By doing this, a facility will be able to prepare for the audit and seek advance help and guidance from HUAWEI SQE to be best positioned to succeed.It is expected that during the self-assessment process, that the

5、 supplier will use this opportunity to ask questions for either clarification or to betterunderstand intent of the audit criteria. Waiting for the formal HUAWEI audit to ask these types of questions is too late. It is also expected that based on selfaudit results, a supplier will inform the HUAWEI t

6、eam of their readiness for a formal HUAWEI audit.A self assessment is completed by scoring the relevant column in each worksheet.供應(yīng)商的工廠需要在華為稽核之前用該工具進(jìn)行自我評(píng)估。(每一個(gè)工廠都需要進(jìn)行QSA自我評(píng)估)。為了做好自我評(píng)估,進(jìn)而取得成效,工廠需要為稽核做好準(zhǔn)備、從華為的SQE那里尋求幫助和指導(dǎo)。希望在自我評(píng)估的過(guò)程中,供應(yīng)商應(yīng)抓住機(jī)會(huì)向華為SQE提出疑問(wèn),無(wú)論是為了澄清問(wèn)題還是為了更好的理解該稽核標(biāo)準(zhǔn)。等到華為來(lái)正式稽核時(shí)再提問(wèn)就太晚了。同時(shí)也期望供應(yīng)

7、商基于自我評(píng)估的結(jié)果,在準(zhǔn)備就緒后通知華為進(jìn)行正式的稽核。自我評(píng)估結(jié)果應(yīng)在每一個(gè)工作表中對(duì)應(yīng)的欄目完成評(píng)分。AUDIT BY HUAWEI華華為為稽稽核核During the audit process, the HUAWEI SQE may wish to review every question/criterion listed on the audit document, or alternatively the SQE may choose tofocus only on those questions for which the supplier awarded themselve

8、s a score of 2 by self-assessment. The path taken is right to SQE discretion.The score awarded by the SQE Auditor will be entered in the Score column on each worksheet.在稽核過(guò)程中,華為SQE可能會(huì)評(píng)審稽核文件里面的每一個(gè)問(wèn)題,也可能選擇關(guān)注供應(yīng)商自評(píng)是2分條款.華為審核員在每一個(gè)工作表中的HW Score進(jìn)行打分。AUDIT RESULTS稽稽核核結(jié)結(jié)果果The SQE Auditor must complete ALL se

9、ctions before an Audit Result can be declared.Any questions that are scored as N/A are adjusted automatically in the score denominator.The Pass score for the Audit is 80%. If the Audit Scores for all sections of equal or greater than 80% are achieved, a Pass result is awarded.If an Audit Score of eq

10、ual or greater than 70% but less than 79% is achieved at any section, a Conditionally Passed result is awarded.If an Audit Score of less than 70% is achieved at section 1,3,4,7,8,9,10,11, a Fail or Not Pass result is awarded,total score will be deducted 3 score bysection .審核員必須在審核結(jié)果公布前完成所有部分的審核。任何選擇

11、N/A的項(xiàng)目在分母里面會(huì)自動(dòng)除去。1、各模塊有兩個(gè)或以上關(guān)鍵項(xiàng)為0分,該模塊得分不合格且每個(gè)關(guān)鍵項(xiàng)不滿足模塊總分扣三分2、模塊1-6累計(jì)有三個(gè)或以上模塊得分=80 通過(guò);70-80 條件通過(guò);70 不通過(guò)If a Conditionally Passed Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for anysections of the QSA that are below 80%.If a Not

12、 Pass Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for any sections of theQSA that are below 70%. On completion of this Corrective Action Plan, a supplier is required to generate second Corrective Action Plan to bridge to the 8

13、0%Approved Status.All Corrective Action Plans must contain a timeline to bridge to a Conditionally Passed or Passed status, depending on the initial audit result, and mustpropose a target date for a HUAWEI follow-up Audit.Failure to achieve a Conditionally Passed Result on a follow up Audit may impa

14、ct business award decisions.如果結(jié)果是有條件通過(guò),則供應(yīng)商應(yīng)在稽核完成后2周內(nèi)對(duì)得分少于80%的部分提交糾正行動(dòng)計(jì)劃。如果結(jié)果是不通過(guò),則供應(yīng)商應(yīng)在稽核完成后2周內(nèi)對(duì)得分少于70%的部分提交糾正行動(dòng)計(jì)劃。在糾正行動(dòng)計(jì)劃完成后,供應(yīng)商應(yīng)輸出第二輪糾正行動(dòng)計(jì)劃以達(dá)到80%通過(guò)的狀態(tài)。所有的糾正行動(dòng)計(jì)劃必須依據(jù)最初稽核結(jié)果,確定提升到有條件通過(guò)或通過(guò)的狀態(tài)的截至日期,并給出華為跟蹤稽核的建議日期。跟蹤稽核結(jié)果如果不能達(dá)到有條件通過(guò),可能會(huì)影響商務(wù)合作的決議。A PASS RESULT通通過(guò)過(guò)結(jié)結(jié)果果Once a suppliers facility has Passed

15、the Audit, the Quality Systems are approved for the facility audited, not all supplier facilities.Passing the QSA does not guarantee a business award, but is the first step towards winning technical approval for a site. In addition, many commodities havea commodity specific Quality Process Audit (QP

16、A), which also requires to be passed before technical approval may be obtained.一旦供應(yīng)商的工廠通過(guò)了該稽核,表示稽核過(guò)的工廠的質(zhì)量體系獲得認(rèn)可,不代表供應(yīng)商所有的工廠。通過(guò)質(zhì)量體系稽核并不保證一定會(huì)有商務(wù)合作,但它是獲得技術(shù)承認(rèn)的第一步。另外,很多物料會(huì)有質(zhì)量制程稽核,需要在獲得技術(shù)承認(rèn)之前通過(guò)。AUDIT MECHANICS and QUESTIONSQuality System AuditQuality System AuditConfidentiality: InternalDocument Code: Pr

17、oc/Supplier/Quality_T01 2022/2/3 Conserved Time of the Record: Permanent Huawei ConfidentialPage 2 of 55The Audit breaks down the Quality System into individual sections, each of which is represented by an individual worksheet.Within each worksheet is contained a series of questions specifically per

18、taining to the section being examined.The questions were devised and developed as closed questions with every attempt to avoid ambiguity.Because of the closed nature of the questions, there can only be one of four answers to any question, i.e. (0), (1), (2), or (N/A).“0”wrong or no procedure ,wrong

19、procedure, wrong or no action;procedure wrong defined.wrong procedure, action didnt meet requirement with risk .“1”wrong or no procedure but perfect action conducted.correct procedure but partially implemented.correct procedure and implementation but without sufficient record.Procedure is not 100% c

20、orrect but implement well.“2”all correct including procedure and implementationA score of N/A may be awarded if the SQE believes that any particular question is truly Not Applicable in the case of the supplier facility under review.In any cases the total number of N/A should be kept as minimum as po

21、ssible.If there is any doubt as to the score to award for any given Criterion, a score of zero shall be awarded by default.Any Criterion that scores 2 shall be clearly demonstrated, followed, and be beyond reproach.In the event that a supplier clearly meets the intent of the audit question, but does

22、 not exactly do what the question asks, a score of 2 shall be given.本稽核把質(zhì)量體系分成幾個(gè)單獨(dú)的部分,每一部分在單獨(dú)的工作表陳述。每一工作表包含一系列的問(wèn)題均會(huì)檢查到。每一個(gè)問(wèn)題均會(huì)設(shè)計(jì)成封閉式問(wèn)題,以避免含糊。因?yàn)榉忾]式問(wèn)題的性質(zhì),每一個(gè)問(wèn)題只有一個(gè)答案,如0、1、2或不適用。0分:程序錯(cuò)誤或沒(méi)有程序;程序錯(cuò)誤,錯(cuò)誤的執(zhí)行或沒(méi)有執(zhí)行;程序定義錯(cuò)誤;程序錯(cuò)誤,執(zhí)行不能滿足要求,帶有風(fēng)險(xiǎn);1分:程序錯(cuò)誤或沒(méi)有程序,但執(zhí)行的很好;程序正確,但部分執(zhí)行;程序正確,且有執(zhí)行,但沒(méi)有充足的記錄;程序不是100%正確,但執(zhí)行的很好;2分

23、:程序和執(zhí)行都正確。如果SQE評(píng)估后認(rèn)為供應(yīng)商有不適用的部分會(huì)填寫不適用。無(wú)論如何,不適用的項(xiàng)目數(shù)應(yīng)盡可能最少。如果對(duì)給出的標(biāo)準(zhǔn)有任何懷疑的話,該項(xiàng)目將默認(rèn)為0分。應(yīng)充分地驗(yàn)證、跟蹤任何給2分的項(xiàng)目。如果供應(yīng)商充分滿足稽核問(wèn)題體現(xiàn)的意圖,但并清楚問(wèn)題所問(wèn)的是什么,得2分。TRAINING培培訓(xùn)訓(xùn)The QSA is very technical in content with regard to Quality Systems and Engineering Techniques.An internal training session will be provided to the SQEs

24、who use this checklist.SQEs who use this tool are considered within HUAWEI as being sufficiently qualified to conduct this audit.關(guān)于質(zhì)量體系和工程技術(shù)該QSA是有很多技巧方面的的內(nèi)容的。我們會(huì)給使用該查檢表的SQE提供內(nèi)部培訓(xùn)。在華為經(jīng)過(guò)充分資格認(rèn)證的SQE會(huì)被安排使用該工具進(jìn)行稽核。AUDIT SCHEDULE稽稽核核時(shí)時(shí)間間表表The Audit may be used as and when the need arises. However, HUAWEI m

25、ay conduct an official audit annually for key suppliers. The frequency of the re-audit will be based on the audit result & action closure of the last audit, as well as the supplier quality performance in the past year period.Before conducting an audit, the auditor must ensure the HUAWEI commodit

26、y management team responsible for the relationship are advised of the auditschedule.It is also intended for suppliers to conduct internal audits by self assessment every quarter so progress may be reported to HUAWEI.必要時(shí)華為會(huì)進(jìn)行該稽核。華為對(duì)關(guān)鍵供應(yīng)商會(huì)進(jìn)行正式的稽核。重新稽核的頻率基于稽核結(jié)果和上次改善行動(dòng)的關(guān)閉狀況,同時(shí)供應(yīng)商過(guò)去一年的質(zhì)量績(jī)效也是考慮因素。進(jìn)行稽核之前,審

27、核員應(yīng)確保相關(guān)管理責(zé)任人考慮過(guò)該稽核時(shí)間表。同時(shí)也期望供應(yīng)商每季度進(jìn)行一次內(nèi)審并把進(jìn)程報(bào)告給華為。QSA Audit ChecklistConfidentiality: InternalDocument Code: Proc/Supplier/Quality_T01 2022/2/3 Conserved Time of the Record: PermanentHuawei ConfidentialPage 3 of 55Supplier NameSupplier CodeFactory Location DateAuditor No.SECTIONSelf Actual %HUAWEI Ac

28、tual% Goal% Auditor1 Quality Systems95.8%N/A80%2 Design & NPI76.2%N/A80%3 Supplier Quality Control92.9%N/A80%4 Process Control69.0%N/A80%5 Storage & Delivery81.8%N/A80%6 After Sales Service100.0%N/A80%7 BCM Management100.0%N/A80%8 Soft Quality Control69.0%70.2%80%9 Construction Management 69

29、.0%92.4%80%QSA Score (%)90.8%81.8%0%0%QSA ResultPassedPassed0%0%-3.0%0.0%PassedPassed0%0%87.8%81.8%Criteria:-3%0%67.0%70.0%Passed80 100%0%0%Conditionally Passed70 79%0%0%Not Passed 70 %Quality System AuditQSA Audit ChecklistConfidentiality: InternalDocument Code: Proc/Supplier/Quality_T01 2022/2/3 C

30、onserved Time of the Record: PermanentHuawei ConfidentialPage 4 of 55HUAWEI World Wide Procurement, Supplier Quality Engineering審審核核結(jié)結(jié)果果綜綜述述(根根據(jù)據(jù)文文件件審審核核、現(xiàn)現(xiàn)場(chǎng)場(chǎng)審審核核、高高層層訪訪談?wù)劦鹊茸鲎龀龀觯㎞o問(wèn)問(wèn)題題描描述述 NC Description問(wèn)問(wèn)題題歸歸類類 IssueClassification1QualitySystems234567891011121314151617181920211.WeeklyQualityPerform

31、anceThereportincludesfollowingprocess:OLB,FinalInspection,OQC/OBA.Onlyinputproductnameandfailuredatainyellowcells.In addition,inputbriefcommentforworstfailuresoroverqualitygoal,includingactions.Failuremodeswillberevisedaccordingtolong-termdata.If necessary,JQEcanaddsomespecialfailuremode.2.SPC/Chara

32、cteristicsMonitoringThereportincludesfollowingitems,Optical,ElectricalcharacteristicsandOutlineDimension.Theauto-calculationformulais established,onlyinputproductnameandrawdataorSpec.inyellowcells.In caseofmanyprojectsproducedatsametime,JQEshouldcopythesamereportingformatforapplyingtootherproductsor

33、discusswithRSQE.QSA Audit ChecklistConfidentiality: InternalDocument Code: Proc/Supplier/Quality_T01 2022/2/3 Conserved Time of the Record: PermanentHuawei ConfidentialPage 5 of 5522232425262728293031323334353637383940414243444546473.ReliabilityTestMonitoringThereportincludesfollowingtestitems,THB,T

34、ST,VibrationandShocktest.JQEshouldreportthestatusofORTofeverymonth,inputtheschedule,sampleqtyandresult.In caseoflowproductionvolume,JQEmaydiscusswithDELLSQEforrevisingORTplan.6.DiscussionandActionThissheetis usedforreviewrecord,lesson&learnandfollowupactions.JQEdoesntneedtofulfillthiscolumn,DELL

35、SQEshouldgivecommentsaccordingtodiscussingconclusionwithJQE.1.WeeklyQualityPerformanceThereportincludesfollowingprocess:OLB,FinalInspection,OQC/OBA.Onlyinputproductnameandfailuredatainyellowcells.In addition,inputbriefcommentforworstfailuresoroverqualitygoal,includingactions.Failuremodeswillberevise

36、daccordingtolong-termdata.If necessary,JQEcanaddsomespecialfailuremode.2.SPC/CharacteristicsMonitoringThereportincludesfollowingitems,Optical,ElectricalcharacteristicsandOutlineDimension.Theauto-calculationformulais established,onlyinputproductnameandrawdataorSpec.inyellowcells.In caseofmanyprojects

37、producedatsametime,JQEshouldcopythesamereportingformatforapplyingtootherproductsordiscusswithRSQE.QSA Audit ChecklistConfidentiality: InternalDocument Code: Proc/Supplier/Quality_T01 2022/2/3 Conserved Time of the Record: PermanentHuawei ConfidentialPage 6 of 55483.ReliabilityTestMonitoringThereport

38、includesfollowingtestitems,THB,TST,VibrationandShocktest.JQEshouldreportthestatusofORTofeverymonth,inputtheschedule,sampleqtyandresult.In caseoflowproductionvolume,JQEmaydiscusswithDELLSQEforrevisingORTplan.6.DiscussionandActionThissheetis usedforreviewrecord,lesson&learnandfollowupactions.JQEdo

39、esntneedtofulfillthiscolumn,DELLSQEshouldgivecommentsaccordingtodiscussingconclusionwithJQE.QSA Audit ChecklistConfidentiality: InternalDocument Code: Proc/Supplier/Quality_T01 2022/2/3 Conserved Time of the Record: PermanentHuawei ConfidentialPage 7 of 55QSA Audit ChecklistConfidentiality: Internal

40、Document Code: Proc/Supplier/Quality_T01 2022/2/3 Conserved Time of the Record: PermanentHuawei ConfidentialPage 8 of 55問(wèn)問(wèn)題題嚴(yán)嚴(yán)重重等等級(jí)級(jí)Issue SeriouslevelCriticalMajorMinorOBS審審核核結(jié)結(jié)果果綜綜述述(根根據(jù)據(jù)文文件件審審核核、現(xiàn)現(xiàn)場(chǎng)場(chǎng)審審核核、高高層層訪訪談?wù)劦鹊茸鲎龀龀觯㏎SA Audit ChecklistConfidentiality: InternalDocument Code: Proc/Supplier/Qualit

41、y_T01 2022/2/3 Conserved Time of the Record: PermanentHuawei ConfidentialPage 9 of 55QSA Audit ChecklistConfidentiality: InternalDocument Code: Proc/Supplier/Quality_T01 2022/2/3 Conserved Time of the Record: PermanentHuawei ConfidentialPage 10 of 551: Quality SystemsSelfSelf AvgAvgScore:Score:96%質(zhì)質(zhì)

42、量量平平臺(tái)臺(tái)Counts:48Subtotal:46ManagementManagement SystemSystem 管管理理體體系系(Ref 7.3.1)1.1Is there a independency quality management organization?是否有獨(dú)立質(zhì)量管理組織?(Ref 7.3.1)1.2Is the quality management organization clear?質(zhì)量管理組織職責(zé)是否明確?(Ref 7.3.1)1.3Are there quality management representatives?是否有質(zhì)量管理者代表?(Ref 7.3

43、.1)1.4Are there full-time quality management staff in the R&D and production?研發(fā)、生產(chǎn)過(guò)程中是否有專職質(zhì)量管理人員?(Ref 7.3.1)1.5Does supplier evaluate the suitability and effectiveness of the qualitymanagement system at the appropriate intervals?Whether the improvement actions befollowed up?供應(yīng)商是否按適當(dāng)?shù)臅r(shí)間間隔評(píng)審質(zhì)量管理體系

44、的適宜性和有效性?輸入包括:a.質(zhì)量目標(biāo)的達(dá)成;b.審核結(jié)果;c.顧客反饋;d.過(guò)程的業(yè)績(jī)和產(chǎn)品的符合性;e.預(yù)防和糾正措施的狀況;f.以往管理評(píng)審的糾正措施;g.可能影響質(zhì)量管理體系的變更;h.改進(jìn)建議,輸出是否包括:a.質(zhì)量管理體系及其過(guò)程有效性的改進(jìn);b.與顧客要求有關(guān)的產(chǎn)品的改進(jìn)措施;c.資源需求。改進(jìn)措施是否有定期跟進(jìn)?(Ref 7.3.1)1.6Does the supplier conduct internal audits at planned intervals?Do the internal audits verifycompliance with planned arra

45、ngements,ISO standards and quality management system andcustomer requiremnts?Are the audit findings followed up and closed?供應(yīng)商是否按策劃的時(shí)間間隔進(jìn)行內(nèi)部審核??jī)?nèi)部審核是否符合策劃的安排、ISO標(biāo)準(zhǔn)的要求以及質(zhì)量管理體系的要求、客戶要求?審核發(fā)現(xiàn)問(wèn)題是否有效跟蹤關(guān)閉(Ref 7.3.1)1.7Does the supplier establish quality system documents, such as process flow,procedure, orga

46、nization chart, quality manual?供應(yīng)商是否制定質(zhì)量體系文件,如流程,程序文件,組織圖,品質(zhì)手冊(cè)?(Ref 7.3.1)1.8Are quality management requirements and KPI integrated into the operation process? Is there aclear quality objective for different departments?質(zhì)量管理要求和KPI是否融入業(yè)務(wù)流程中?各部門是否有清晰的質(zhì)量目標(biāo)并層層分解?ITIT SystemSystem ITIT系系統(tǒng)統(tǒng)(Ref 4.2.3)1.9D

47、oes the supplier have overall planning and implementation plan for the process IT?供應(yīng)商對(duì)流程IT是否有整體規(guī)劃和具體實(shí)施計(jì)劃?(Ref 4.2.3)1.10Does the IT system support the whole business process,such as,R & D, planning (ordermanagement, material planning, production planning), incoming material management, inventory

48、management, delivery management, and reverse management?IT系統(tǒng)是否支撐研發(fā)、計(jì)劃(訂單管理、物料計(jì)劃、生產(chǎn)計(jì)劃)、來(lái)料管理、庫(kù)存管理、發(fā)貨管理、逆向管理的全業(yè)務(wù)流程?ContinuousContinuous ImprovementImprovement 持持續(xù)續(xù)改改進(jìn)進(jìn)(Ref 4.2.3)1.11Is there a clear corporate quality policy?是否有明確的公司質(zhì)量方針?(Ref 4.2.3)1.12Is the quality policy and objectives be published?

49、Are the employees familiarwith it?質(zhì)量方針和目標(biāo)公之于眾,定期宣導(dǎo)并且被員工所熟知?(Ref 4.2.3)1.13Is the quality data measured and analyzed regularly?是否有定期對(duì)質(zhì)量數(shù)據(jù)進(jìn)行度量與分析?(Ref 4.2.3)1.14Does the production and quality management have the test system, the qualityinspection database, the SPC and other tools?生產(chǎn)與品質(zhì)管理是否有測(cè)試系統(tǒng)、質(zhì)量檢驗(yàn)數(shù)

50、據(jù)庫(kù)、SPC等工具和數(shù)據(jù)系統(tǒng)?(Ref 4.2.3)1.15Is there a continuous improvement mechanism? Is it be implemented effectively?是否有持續(xù)改進(jìn)機(jī)制并有效實(shí)施?(Ref 4.2.3)1.16Are the routine quality improvement activities such as QCC, 6Sigmaimplemented?Are they planned, recored detailedly and rewarded for the good ones?是否例行化的開(kāi)展QCC、6sig

51、ma等活動(dòng),有激勵(lì)手段,并有詳細(xì)的計(jì)劃和記錄?DocumentDocument ControlControl 文文件件控控制制(Ref 4.2.3)1.17Does the supplier establish document control procedure? Is the procedureimplemented strictly?供應(yīng)商是否建立文件控制程序?是否嚴(yán)格按文件控制程序執(zhí)行?(Ref 4.2.3)1.18Is there procedure to ensure that internal and external documents are identifiedand di

52、stributed under control? Is the ducoument control by IT system?是否有程序來(lái)保證內(nèi)部及外來(lái)文件被識(shí)別和在管控下分發(fā)?是否有文件控制IT系統(tǒng)?(Ref 4.2.3)1.19Are all quality records marked, indexed, filed, collected, stored, maintained anddisposed of the expired documents and stored well?所有質(zhì)量記錄是否有標(biāo)示,索引, 歸檔, 收集, 存儲(chǔ), 保持和處置過(guò)期之文件,并且存儲(chǔ)環(huán)境良好?Contr

53、actContract ReviewReview 合合同同評(píng)評(píng)審審(Ref 4.2.3)1.20Are there established procedures for contract review? Including productspecifications,quality requirements and capacity satisfaction.是否建立了合同評(píng)審的流程?評(píng)審內(nèi)容至少包含產(chǎn)品規(guī)格、質(zhì)量要求及產(chǎn)能滿足等EquipmentEquipment CalibrationsCalibrations 儀儀器器校校驗(yàn)驗(yàn)(Ref 4.2.3)1.21Are there docume

54、nted procedures for control of inspection, measuring, testequipment? Including:(a) Equipment master list;(b) Calibration schedule;(c)Recall list ;(e) Calibration record/report是否有設(shè)備檢查、測(cè)量、設(shè)備測(cè)試的管控程序文件?包括:設(shè)備總清單、校準(zhǔn)計(jì)劃、召回清單、校準(zhǔn)記錄/報(bào)告(Ref 4.2.3)1.22Is there a process for disposition if product has been built/

55、tested withequipment found to be out ofcalibration?當(dāng)設(shè)備校驗(yàn)發(fā)現(xiàn)異常時(shí),是否有流程對(duì)此設(shè)備檢測(cè)的產(chǎn)品進(jìn)行處理?(Ref 4.2.3)1.23Has the personnel in charge of calibration been trained and formally certified?負(fù)責(zé)校準(zhǔn)的員工是否經(jīng)過(guò)培訓(xùn)與獲得證書??jī)?nèi)校是否按標(biāo)準(zhǔn)執(zhí)行?(Ref 4.2.3)1.24Are the reference devices (standard equipment) used for base-point calibrations(0

56、 point, makers scale, etc.) ,measuring equipment, tools, and jigs correctlystored, managed and calibrated to NIST standards?是否對(duì)用來(lái)作基準(zhǔn)校正用的標(biāo)準(zhǔn)設(shè)備、測(cè)量設(shè)備、工裝、夾具作正確的存放與管理?HW AvgScore:N/ASelfScoreHuaweiScoreKeyKeyItemsItems關(guān)關(guān)鍵鍵項(xiàng)項(xiàng)RemarkRemark備備注注(檢檢查查記記錄錄)Counts:0Subtotals:02Y公司有質(zhì)控部2Y質(zhì)控部崗位職責(zé)說(shuō)明書2有,宋德云被任命為我司管理者代表

57、2Y是,有IPQC/QC/FQC2Y2015年度管理評(píng)審報(bào)告2Y一年2次內(nèi)審,見(jiàn)上半年和下半年的內(nèi)審總結(jié)報(bào)告2Y公司質(zhì)量手冊(cè)、程序文件、三級(jí)文件、組織架構(gòu)圖2Y公司質(zhì)量目標(biāo)2Y22Y公司質(zhì)量方針:培養(yǎng)優(yōu)秀員工、生產(chǎn)優(yōu)質(zhì)產(chǎn)品、提供優(yōu)良服務(wù)。2新進(jìn)員工都會(huì)進(jìn)行培訓(xùn),公告欄有張貼。2Y質(zhì)控部有質(zhì)量月報(bào)進(jìn)行度量和分析ManagementManagement SystemSystem 管管理理體體系系Is there a independency quality management organization?是否有獨(dú)立質(zhì)量管理組織?Is the quality management organizat

58、ion clear?質(zhì)量管理組織職責(zé)是否明確?Are there quality management representatives?是否有質(zhì)量管理者代表?Are there full-time quality management staff in the R&D and production?研發(fā)、生產(chǎn)過(guò)程中是否有專職質(zhì)量管理人員?Does supplier evaluate the suitability and effectiveness of the qualitymanagement system at the appropriate intervals?Whether

59、the improvement actions befollowed up?供應(yīng)商是否按適當(dāng)?shù)臅r(shí)間間隔評(píng)審質(zhì)量管理體系的適宜性和有效性?輸入包括:a.質(zhì)量目標(biāo)的達(dá)成;b.審核結(jié)果;c.顧客反饋;d.過(guò)程的業(yè)績(jī)和產(chǎn)品的符合性;e.預(yù)防和糾正措施的狀況;f.以往管理評(píng)審的糾正措施;g.可能影響質(zhì)量管理體系的變更;h.改進(jìn)建議,輸出是否包括:a.質(zhì)量管理體系及其過(guò)程有效性的改進(jìn);b.與顧客要求有關(guān)的產(chǎn)品的改進(jìn)措施;c.資源需求。改進(jìn)措施是否有定期跟進(jìn)?Does the supplier conduct internal audits at planned intervals?Do the inter

60、nal audits verifycompliance with planned arrangements,ISO standards and quality management system andcustomer requiremnts?Are the audit findings followed up and closed?供應(yīng)商是否按策劃的時(shí)間間隔進(jìn)行內(nèi)部審核??jī)?nèi)部審核是否符合策劃的安排、ISO標(biāo)準(zhǔn)的要求以及質(zhì)量管理體系的要求、客戶要求?審核發(fā)現(xiàn)問(wèn)題是否有效跟蹤關(guān)閉Does the supplier establish quality system documents, such as process flow,procedure, organi

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