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1、精品文檔1. It is best way to receive the business card with when making presentation.A. the right hand B. the left hand C. both hands D. the right or left hand2. Never carry your business cards, or place another person bsusiness card in a pocket.A. right B. left C. front D. back3. A welcoming packet of

2、information should be given to of the visiting group at thewelcoming ceremony.A. the director B. all members C. the general manager D. the president4. Person who usually welcomes and helps visitors and answers the telephone in an organization is known as a .A. receptionist B. doorman C. security gua

3、rd D. cashier5. We would like to you a discount 5%, if your order exceedsUSD$1,000.A. give/ toB. allow/ofC. allow/ toD. give/of6. There are different ways to use the fork and the knife. What is the “ continental styl” e of dinning?A) The knife and the fork are switched.B) The fork is laid down; and

4、the knife is put ahead.C) The fork is switched back to the right hand.D) The knife and the fork are never switched.7. In a formal business meal it s very significant to keep table manners. Whifcohlloowf itnhgescannot be accepted ?A. Keep your cell phone on.B. Leave the table during a meal in an emer

5、gency after excuse yourself.C. Ask a person closest to an item that you cannot reach.D. Say “ No, thank you whe” n you prefer not to eat something.8. Which way to eat bread is proper when you have a very normal business meal?A. Put it in the soup, then eat it with knife.B. Using the knife to cut it.

6、C. Using the table utensils to eat it.D. Using fingers to break it.9. At business cocktail receptions, you should drink in your hand to keep yourhand dry and available for handshakes.A. left, leftB. right, rightC. left, rightD. right, left10. You should use for a napkin only for your when dinning ou

7、t.A. noseB. faceC. foreheadD. mouth11. In America, a gentleman must help a lady whom he has escorted to the table, to all she wishes; but it is for him to offer to help other ladies who have escorts.A proper B improperC lousyD bad12. If you need something that you cannot reach easily, the best manne

8、r is.A. stand up and take the item yourselfB. politely ask the person closest to the item to pass it to youC. ask the waiter to give you anotherD. order somebody to pass the item13. Dinner usually soup. The largest spoon at your place is the soup spoon. It will bebeside your plate at the right-hand

9、side.A. begins with B. end with C. middled with D. ended14. The followings except are impolite behaviors when dinning out.A. smokingB. drinking too muchC. talking loudlyD. speaking lightly and politely15. should be worn (even in hot climates) as a sign of professional respect.A. Business suitsB.T-sh

10、irtsC. JeansD. Bizarre dress16. In some countries conservative dressing are required for business, which of the following does not belong to conservative neutral colors?A. navy B. purple C. camel D. ivoryre not f_in_i_s_h_e_d_, _y_ou should17. To signify that you would like more food or that youA. p

11、lace your knife and fork side by side at the 5:25 position.B. put your knife parallel to fork in your plate.C. cross your knife and fork in the middle of your plate in an X.D. place your utensils on your plate in a 10 o-4 ocloc kpcoloscitioloscitkion.18. What we can do best is to you half way.A. red

12、uceB. comeC. meetD. bring19. We think it advisable for you to make a if you wish to remain competitive.A. reducing in priceB. price reductionC. cutting priceD. price cutting20. We would very much if you send us some samples immediately.A. thank you B. appreciate it C. appreciateD. appreciate you21.

13、While an enquiry, you ought to enquire into quality, specification and price etc.A. givingB. offeringC. sendingD. making22. We would like to take this to establish business relations with you.A. openingB. opportunityC. stepD. advantage23. Your request for payment Letter of Credit is unacceptable.A.

14、withB. byC. usingD. of24. We regret we cannot ourselves of your offer of these goods because we are buyingto better advantage elsewhere.A. makeB. haveC. availD. advantage25. It is only in view of our long friendly business relations that we you this accommodation.A. extendB. extantC. increaseD. prom

15、ote26. This price is of your 5% commission.A. includesB. coveringC. inclusiveD.including27. We thank you for your letter of May 27 and the illustrated catalogue.A. sentB.enclosedC. givenD.presented28. The goods you delivered are below the standard we expected thesample.A. fromB. toC. onD. in29. We t

16、ake pleasure in you a copy of our price-list.A. sendB. sendingC. sentD. to send30. We lodge a claim you the short-weight.A. with with B. for for C. with for D. for with31. Which of the following does not belong to 7cs principles?A. completeness B. consideration C. courtesy D. conscience32. According

17、 to which criterion, advertising can be classified into“ rational appeal ” aappeal ”?A. By appeal modelB. By ultimate goalC. By mediumD. By the intended effects33. Which one is not the major function of advertising?A. The marketing functionB. The economic functionC. The communication functionD. The

18、entertainment function34. In the advertisement of “ Make Time for Time, wha” t rhetoric is used?A. Parallelism B. Pun C. Personification D. Simile35. In the following advertisement, what rhetoric is used?“ No problem too large. No business too small.”A. Metaphor B. Contrast C. Repetition D. Rhyme36.

19、 For Conversation Theory-CP, which is the following is not included in Maxim of Manner?A. Be clear B. Be brief B. Be orderly D. Be relevant37. Which one is not true for Politeness Principle(PP)?A. Tact Maxim B. Generosity Maxim C. Relation Maxim D. Modesty Maxim38. For business negotiation, which of

20、 the following statement is true?A. Negotiation is a passive process of giving and taking.B. Negotiation is a voluntary process of giving.C. Negotiation is a voluntary process of giving and taking.D. Negotiation is a passive process of taking.39. Which of the following statement best describes negot

21、iation process?A. It is neither a confrontation nor a concession process.B. It is either a confrontation or concession process.C. It is a confrontation or concession process.D. It is both a confrontation and concession process.40. Which of the following is not the basic rule of business negotiation?

22、A. Interdependence B. Independence C. Proposal Exchange D. Winner or Loser41. Which of the following is not the features of application letters?A. Clearness B. Conciseness C. Correctness D. Concreteness42. In the body paragraph of application letters, what major points should be covered?A. Who you a

23、reB. What you wantC. Why you are a good candidate D. Company knowledge43. Which one is not the proper description about the chronological resume?A. It is also called the reverse resume.B. It lists the jobs you ve had going backward in time.C. It lists the applicant s main capabilities and competence

24、.D. It lists the jobs from the current one to your first.44. For the advertisement of De Bierres :“ A diamond lasts forever_” _,_it_i_s_a_.A. headline B. slogan C. body copy D. trademark45. Which one is correct in the job interview?A. Close the door with caution.B. Fold your arms.C. Cross your legs.D. lean back in your chair.46. If you are meetin

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