《OQS中英文簡(jiǎn)介》PPT課件

1、Quality is back Back to QualityNo Quality. No Business. 上海奧世（OQS 亞太總部）管理體系認(rèn)證有限公司 Shanghai OQS International (China) Co., Ltd. 上海奧世管理體系認(rèn)證有限公司是由歐盟品質(zhì) 保證協(xié)會(huì)直接投資，成立的權(quán)威認(rèn)證機(jī)構(gòu) OQS International (China) Co., Ltd. is a Joint Venture company and invested by OQS GmbH, it is an authoritative certification bodyOQS是

2、第一批經(jīng)國(guó)家認(rèn)監(jiān)委批準(zhǔn) 的外資認(rèn)證機(jī)構(gòu) 批準(zhǔn)號(hào)：CNCA-RF-2003-26 OQS is one of the first CNCA authorized foreign capital certification organizations Permit No.：CNCA-RF-2003-26IATF、德國(guó)VDA 授權(quán)ISO/TS16949認(rèn)證證書(shū) IATF, VDA authorized ISO/TS16949 certification ISO/TS16949:1999 ISO/TS16949:2002ISO/TS16949中文證書(shū)樣本 ISO/TS16949 certificate

3、 sample (Chinese edition)歐盟BMWA認(rèn)可國(guó)際認(rèn)證聯(lián)盟多國(guó)認(rèn)可標(biāo)志IATF德國(guó)VDA授權(quán)獲證企業(yè)公司商標(biāo)ISO/TS16949英文證書(shū)樣本 ISO/TS16949 certificate sample (English edition)歐盟BMWA認(rèn)可國(guó)際認(rèn)證聯(lián)盟多國(guó)認(rèn)可標(biāo)志IATF德國(guó)VDA授權(quán)獲證企業(yè)公司商標(biāo)關(guān)于OQS（About OQS） OQS是歐洲認(rèn)可合作組織（EA）的成員BMWA,經(jīng)聯(lián)邦法律批準(zhǔn)成立的唯一官方認(rèn)證機(jī)構(gòu) OQS is approved through federation law by EA member BMWA, it is an excl

4、usive official certification organization in Austria OQS是歐洲質(zhì)量組織EOQ的主要成員 OQS is one of primary members in EOQ OQS是IQNET（國(guó)際認(rèn)證機(jī)構(gòu)聯(lián)盟）的創(chuàng)始成員，出任IQNET副總裁 OQS is the originate member of IQNET, take up the post of IQNET vice-president OQS是EA（歐洲認(rèn)證合作組織）的主要成員 OQS is one of primary members in EA OQS是IAF（國(guó)際認(rèn)可論壇）的主要

5、成員 OQS is full membership in IAF OQS-AP是OQS在亞太地區(qū)的唯一代表 OQS-AP is the exclusive partner of OQS in Asia-Pacific region關(guān)于OQS（About OQS） OQS成功執(zhí)行全球第一家VDA6.1認(rèn)證 OQS issued the first VDA6.1 certificate successfully worldwide OQS的過(guò)程模式是唯一被IATF作為T(mén)S審核員官方教材的認(rèn)證機(jī)構(gòu) OQS is the only certification organization, whose p

6、rocess model“ was applied as official training materials of TS16949 3rd party auditors training by IATF OQS發(fā)出亞洲第一張ISO/TS16949證書(shū) (2000年) OQS issued the first ISO/TS16949 certificate in Aisa in year 2000 OQS直接參與VDA標(biāo)準(zhǔn)編寫(xiě) OQS engaged in VDA standard compilation OQS發(fā)出南美洲第一張VDA6.1證書(shū) OQS issued the first VD

7、A6.1 certificate in South America OQS發(fā)出全球第一張ISO14001證書(shū) （1996年） OQS issued global first ISO14001 certificate in 1996 OQS汽車行業(yè)的里程碑（OQS milestone in automobile industry landmark） 1990 成為IQNET的成員 1990 become IQNET member 1996 得到德國(guó)VDA QMC授權(quán)，發(fā)出全球第一張VDA6.1的證書(shū) 1996 obtained authorization from VDA QMC, and is

8、sued global first VDA6.1 certificate 1999 得到IATF關(guān)于ISO/TS16949:1999授權(quán) 1999 obtained authorization from IATF regarding ISO/TS16949:1999 2000 OQS-Asia Pacific(亞太總部)發(fā)出亞洲第一張（OQS-Asia Pacific issued Asia first） ISO/TS16949:1999證書(shū) （ISO/TS16949:1999 certificate） 2001 得到IATF關(guān)于ISO/TS16949:2002授權(quán) 2001 obtained

9、 authorization from IATF regarding ISO/TS16949:2002 2001 OQS-Asia Pacific(亞太總部)發(fā)出亞洲第一張玻璃制品行業(yè)ISO/TS16949證書(shū) 2001 OQS-Asia Pacific issued the first ISO/TS16949 certificate in Glass industry within Asia 1999年，OQS加入是IQNet（國(guó)際認(rèn)證聯(lián)盟），并且OQS代表在IQNet擔(dān)任副總裁，共同本著一致的目標(biāo)，為推廣管理體系概念和協(xié)助企業(yè)改進(jìn)效率而努力。在加入IQNet以后，OQS可簽發(fā)被全球超過(guò)三十

10、多個(gè)地區(qū)成員機(jī)構(gòu)認(rèn)可的國(guó)際性IQNet證書(shū)。OQS entered IQNet in 1999, and occupied as IQNet vice-president, together with consistent objective, OQS exerted itself to spread management system conception and assist enterprise to improve the efficiency. After enter IQNet, OQS could sign and release internationalism IQNet c

11、ertificate, which is recognizedby more than thirty districts member organization in global. 多國(guó)互認(rèn)（OQS證書(shū)全球通用）multi-countries admit mutual(OQS certificate could be universalused)什么是IQNet What is IQNet? IQNet的全稱是IQNet Association-The International Certification Network,即國(guó)際認(rèn)證機(jī)構(gòu)聯(lián)盟，以下簡(jiǎn)稱“IQNet”。IQNet是遵照瑞士民法

12、（瑞士民法通則第60條）建立的一個(gè)國(guó)際化的非政府性的、非贏利性的機(jī)構(gòu)。IQNet的前身為EQNet（歐洲認(rèn)證聯(lián)盟），最早由歐洲的權(quán)威認(rèn)證機(jī)構(gòu)發(fā)起建立，后來(lái)組建吸收了北美、日本等國(guó)的權(quán)威認(rèn)證機(jī)構(gòu)加入。IQNet是世界各國(guó)的王牌認(rèn)證機(jī)構(gòu)組成的最權(quán)威、規(guī)模最大、影響最廣的國(guó)際認(rèn)證機(jī)構(gòu)聯(lián)盟組織。The full name of IQNet is IQNet Association-The International Certification Network, name IQNet for short. IQNet is a internationalization non-government, n

13、on-productiveness organization which was established in accordance with Switzerland Civil Law (No. 60 clause in Switzerland Civil Law Rule). IQNets predecessor is EQNet, established by Europe authority certification organization, then it sorbed North America, Japan etc authority certification organi

14、zation. IQNet組織機(jī)構(gòu)包括：全體大會(huì)、理事會(huì)、常務(wù)委員會(huì)。其中，常務(wù)委員會(huì)包括：章程和方針委員會(huì)、同行評(píng)審和成員資格委員會(huì)、市場(chǎng)和開(kāi)發(fā)委員會(huì)以及協(xié)調(diào)委員會(huì)。The organization of IQNet includes collectivity meeting, council and standing committee. Thereinto, standing committee includes constitution and policy committee, craft brother review and member qualification committ

15、ee, marketing and development committee and harmony committee. 作為認(rèn)證機(jī)構(gòu)的代表，IQNet是許多國(guó)際組織的成員代表和觀察員。這些組織包括IAF、EA、ISO/CASCO、ISO/TC176、ISO/TC207、QuEST Forum、EFQM、CIES、GFSI等。IQNET積極參與這些組織開(kāi)展的各項(xiàng)活動(dòng)。As s representative of certification organization, IQNet is many international organizations member representativ

16、e and observer. These organizations include IAF, EA, ISO/CASCO, ISO/TS176, ISO/TS207, QuEST Forum,EFQM, CIES, GFSI and so on. IQNet positive participates in these organizations developed various activities. IQNet正式成員full member國(guó)家Country組織名稱name of organization國(guó)家Country組織名稱name of organization中國(guó)China

17、CQC/CQM愛(ài)爾蘭IrelandNSAI奧地利AustriaOQS意大利ItalyCISQ德國(guó)GermanyDQS葡萄牙PortugalAPCER法國(guó)FranceAFAQ西班牙SpainAENOR日本JapanJQA挪威NorwayNEMKO韓國(guó)KoreaKFQ希臘GreeceELOT新加坡SingaporePSB斯洛文尼亞Slovenia SIQ中國(guó)香港Hongkong, ChinaHKQAA波蘭PolandPCBC以色列IsraelSII捷克共和國(guó)Czech RepublicCQS比利時(shí)BelgiumAIB匈牙利HungaryMSZT丹麥DanmarkDS巴西BrazilFCAV荷蘭Ne

18、therlandsKEMA阿根廷ArgentinaIRAM瑞士SwitzerlandSQS哥倫比亞ColombiaICONTEC芬蘭FinlandSFS委內(nèi)瑞拉VenezuelaFONDONORMA隨著IQNet再國(guó)際影響不斷擴(kuò)大，其他國(guó)家的知名認(rèn)證機(jī)構(gòu)也在積極尋求加入IQNet，如英國(guó)、美國(guó)等。With IQNets developling effect in international, other countries well-know certification organization are questing for enter IQNet positive, such as Br

19、itain and America. IQNet的宗旨和目標(biāo)tenet and objective “改善您的生活品質(zhì)”是IQNet一貫的宗旨和目標(biāo)。 improve your life quality is IQNets persistent tenet and objective. 為了實(shí)現(xiàn)這個(gè)宗旨，IQNet通過(guò)各種可行的、事宜的措施來(lái)推動(dòng)和支持其成員機(jī)構(gòu)提高其管理體系認(rèn)證水平，特別是對(duì)各個(gè)成員頒發(fā)的證書(shū)在所有IQNet成員范圍內(nèi)給予承認(rèn)。In order to realize this tenet, IQNet through various feasible and appropri

20、ate activity to push and support its member organizations to enhance their management system certification level, especially to admit all members issued certificates in the scope of all of IQNet members. 在IQNet的成員間實(shí)行證書(shū)互認(rèn)。Implement certificate admit among IQNet members. 獲得IQNet認(rèn)證，可為客戶帶來(lái)的好處the advanta

21、ges of obtain IQNet certification IQNet管理體系認(rèn)證為組織加快全球貿(mào)易進(jìn)程提供方便 IQNets management system certification provides convenience of expedite global trading process IQNet多樣和不斷發(fā)展的認(rèn)證項(xiàng)目，保證時(shí)刻滿足客戶認(rèn)證需求IQNets various and developing certification items, make sure to fulfill customers certification requirement. IQNet

22、認(rèn)證是全球承認(rèn)的進(jìn)入國(guó)際市場(chǎng)的通行證IQNet certification is a global recognized pass word to enter international market獲得IQNet證書(shū)，客戶可以使用IQNet獨(dú)一無(wú)二的注冊(cè)標(biāo)志被公認(rèn)為質(zhì)量的同義詞achieve IQNet certificate, customer could use IQNets unique enrollment symbolrecognized as a synonym of qualityIATF、VDA 授權(quán)ISO/TS16949認(rèn)證（IATF、VDA authorized ISO/

23、TS16949 certification） OQS 是目前全世界范圍中被IATF授權(quán)并簽訂合同執(zhí)行 ISO/TS 16949認(rèn)證的55家機(jī)構(gòu)之一 OQS is one of 55 IATF authorized and signed contract to implement ISO/TS16949 certification organizations at presently in all over the world scope僅有被IATF授權(quán)的機(jī)構(gòu)方能使用這個(gè)標(biāo)示only IATF authorized organization could use this markISO/TS1

24、6949的認(rèn)可僅由IATF執(zhí)行,這表示OQS的受到認(rèn)可是全世界范圍內(nèi)公認(rèn),不因地區(qū)不同而有差異ISO/TS16949 certification only implemented by IATF, this indicated that OQS certificated is recognized by all over the world, no difference according to different districtsOQS 是少數(shù)能完整執(zhí)行所有汽車行業(yè)標(biāo)準(zhǔn)的認(rèn)證機(jī)構(gòu)之一, 同時(shí) IATF教材是使用OQS的智慧產(chǎn)權(quán)OQS is one of few certification

25、organizations which could completely implement all of the automobile industry standard, meantime, IATF training material applied OQSs intelligence rightAnniversary 2004QSAssociationVQAssociationAFQMAssociationQAAssociationCertification- and Evaluation Ltd.Training & Certification Ltd.International A

26、ctivitiesProduct-Certification Ltd.15 Years QS25 Years VQQualityAustria 歐洲質(zhì)量聯(lián)盟總部 QualityAustria : organization structureSales-, Marketing- and International Ltd.1.4.2003QUALITY AUSTRIA1.1.2005USAUruguayUgandaVenezuelaArgentinienChileChinagyptenKolumbienRusslandMexikoJapanBrasilienEl SalvadorMoroccoC

27、osta Rica OQS 的全球合作伙伴 （OQS global cooperation partners） OQS質(zhì)量方針 （OQS Quality Policy） 滿足客戶需求 Satisfy customers requirements 廣泛認(rèn)可的證書(shū) Widely recognized certificate 可持續(xù)發(fā)展的遠(yuǎn)景 Continual development prospect 客觀公正是我們的優(yōu)勢(shì) objective and justice is our predominance 質(zhì)重于量 quality is always prior to quantity 實(shí)踐家而非

28、理論家 Practical rather than theorist OQS經(jīng)營(yíng)理念 OQS business idea協(xié)助客戶發(fā)揮提升管理體系的運(yùn)行效力 Assist clients to exert upgrade the operation efficiency of management system降低成本 Reduce cost提高運(yùn)營(yíng)的有效性 Advance the efficiency of operation增加客戶滿意度 Increase customer satisfaction提高客戶忠誠(chéng)度 Enhance customer loyalty持續(xù)改進(jìn) Continual

29、improvement OQS授權(quán)認(rèn)證的標(biāo)準(zhǔn)和技術(shù)規(guī)范 OQS recognised certification standard and technique specification ISO9001 各種行業(yè)/規(guī)模組織之質(zhì)量管理體系 （全球認(rèn)證業(yè)務(wù)最為寬廣的認(rèn)證機(jī)構(gòu)，39個(gè)大類全部可以） various industries/scales of organizations quality management system (besides of nuclear energy industry) ISO14001 全球通用的環(huán)境管理體系 global universal Environme

30、ntal management systemOHSAS18001 職業(yè)健康安全管理體系 Occupational Health, Safety Assessment systemISO/TS16949 汽車供應(yīng)商管理體系（廣泛整合的汽車標(biāo)準(zhǔn)） Automotive Suppliers management system (widely conformity automotive standard)VDA6.1 汽車供應(yīng)商質(zhì)量管理體系（VDA標(biāo)準(zhǔn)汽車工業(yè)協(xié)會(huì)） Automotive Supplier management system (by VDA association) VDA6.2 汽車

31、工業(yè)服務(wù)供應(yīng)商質(zhì)量管理體系（VDA標(biāo)準(zhǔn)） Automobile industry service supplier management system (VDA standard)VDA6.4 汽車生產(chǎn)設(shè)備供應(yīng)商的質(zhì)量管理體系（VDA標(biāo)準(zhǔn)） Automobile production equipment supplier quality management system (VDA standard) OQS授權(quán)認(rèn)證的標(biāo)準(zhǔn)和技術(shù)規(guī)范 OQS recognised certification standard and technique specification EMAS 歐洲使用的環(huán)境標(biāo)準(zhǔn)

32、Europe environmental standard （管理委員會(huì)規(guī)則No.1836/93) (management committee rule No.1836/93)SCC 職業(yè)安全、管理體系 Occupational Safety, Management System (sub-contractor safety certification committee issued)BS8800 職業(yè)健康、安全管理體系指導(dǎo)綱要 Occupational Health, Safety Management System Instruction CompendiumBS7799 信息安全管理體

33、系 Information security management systemISO17799TL-9000 電子通訊業(yè)的質(zhì)量管理體系（由QuEST- Forum頒布） Telecommunication Industry quality management system （organized by QuEST- Forum ） OQS授權(quán)認(rèn)證的標(biāo)準(zhǔn)和技術(shù)規(guī)范 OQS recognised certification standard and technique specificationPEFC 單一領(lǐng)域或區(qū)域的森林管理體系 forestry management systemHACCP

34、/GMP 衛(wèi)生管理體系，包括食品行業(yè) sanitation/hygiene management system, including food industrySQAS 運(yùn)輸商評(píng)估體系 Safety & Quality Assessment System SA8000 社會(huì)責(zé)任（工作環(huán)境安全和準(zhǔn)則管理體系） Social Accountability (working environmental safety and rule management system)EN46001/2 醫(yī)療產(chǎn)品的管理體系（ISO13485） medical treatment product management

35、 system (ISO13485)EN729 企業(yè)使用的焊接技術(shù)的管理體系 welding assessment AS9000 航空工業(yè)的質(zhì)量保證體系（基于ISO9001） Aero space industry quality assurance system（based on ISO9001） OQS知名客戶 OQS well-known clients 通 用 GM 西門(mén)子 Siemens 飛利浦 Phillips 上海寶鋼集團(tuán) Baosteel Group 一汽 FAW 大眾 VW 橫濱集團(tuán) Yokohama Group 杭州矢崎配件有限公司 HANGZHOU YAZAKI PART

36、S CO., LTD. 蘇州陽(yáng)澄湖中興高爾夫球俱樂(lè)部 Suzhou Yangchenghu Sunrise Golf Club OQS亞太總部組織機(jī)構(gòu)圖 (OQS-AP organization chart) OQS亞太總部組織機(jī)構(gòu)圖 (OQS-AP organization chart) OQS 質(zhì)量管理體系模式圖OQS QMS model OQS認(rèn)證服務(wù)策劃 （OQS certification service planning） OQS 認(rèn)證流程 （OQS certification process）提出認(rèn)證申請(qǐng) Application審核小組編制審核計(jì)劃 Compile Plannin

37、g提交體系文件審查 Document Review報(bào)價(jià)確認(rèn) Quotation合同評(píng)審 Contract review簽署認(rèn)證合同 Sign Contract現(xiàn)場(chǎng)審核 certification audit 預(yù)審核 Pre-audit （可選擇）注冊(cè)授證 Registration & Issue Certificate定期監(jiān)督審核 維持注冊(cè) Surveillance Audit換證審核 Renewal Audit審核結(jié)論 通過(guò)驗(yàn)證 Make decision & verification ISO/TS16949認(rèn)證流程（ISO/TS16949 certification process） 正審

38、應(yīng)分兩階段進(jìn)行： Certification audit carry out according to two stages：第一階段-成熟性評(píng)審（現(xiàn)場(chǎng)1天或2天） Stage 1-Readiness review (one or two days on site)第二階段-場(chǎng)地審核: 應(yīng)在通過(guò)成熟性評(píng)審后的90天內(nèi)完成 Stage 2-site audit: shall be performed within 90 days after Readiness review第一階段-成熟性評(píng)審 （ stage 1-readiness review） 機(jī)構(gòu)須提供以下文件供審核小組做評(píng)審，以及進(jìn)行審

39、核策劃 Organization should provide the below documents for audit team review, and carry out audit planning （見(jiàn)IATF ISO/TS16949:2002導(dǎo)則格式）： （IATF ISO/TS16949:2002 guiding format）：表明順序與相互作用的過(guò)程描述：包括至少前12個(gè)月的核心指標(biāo)和趨勢(shì) Process description which indicated sequence and interaction , including at least last twelve

40、months QMS perofrmance and trend表明該機(jī)構(gòu)過(guò)程已涵蓋ISO/TS16949:2002所有要求的證據(jù) Indicate the evidence that this organization process has already covered all of ISO/TS16949:2002 requirements質(zhì)量手冊(cè)（每一個(gè)待審的現(xiàn)場(chǎng)） Quality manual 前12個(gè)月的內(nèi)審核管理評(píng)審策劃和結(jié)果 Planning and result of internal audit and management review in last twelve m

41、onths有資質(zhì)內(nèi)審員清單 Qualified internal auditor s list顧客特殊要求清單 Customer special requirements list顧客滿意度和抱怨?fàn)顟B(tài)：包括顧客報(bào)告和記分卡 Customer satisfaction and complaint status, including customer report and scorecard第一階段-成熟性評(píng)審 stage 1-readiness review審核小組應(yīng)確定： Audit team should validate and confirm： 正確的認(rèn)證范圍 Precise certi

42、fication scope 體系是否成熟，能否進(jìn)行現(xiàn)場(chǎng)審核第二階段 System whether mature enough , and if QMS is possible to the second stage :site audit 第二階段-場(chǎng)地審核 stage 2-site audit 正審第二階段審核的最低人日表(按照IATF要求) Certification audit-second stage audit, audit days are according to TS 16949 certification scheme (according to IATF requirem

43、ent) （見(jiàn)附表） (see the annex) 現(xiàn)場(chǎng)正審第二階段人日 Site certification audit second stage man day (無(wú)產(chǎn)品設(shè)計(jì)的組織人日減少15%,但計(jì)算人日時(shí)應(yīng)進(jìn)到最近的半人日) (organization without product design could reduce man day for 15%, but the man day cacluation should close to the latest half- man day) ISO/TS16949審核人日 （ISO/TS16949 audit man day）企業(yè)員

44、工總數(shù) Total employees正 審（階一+ 階二） Certification audit (stage one + stage two)監(jiān)督審核Surveillance audit重新審核Renewal audit 1-6 1+2.0127-11 1+2.51212-18 1+31.52.519-27 1+3.522.528-39 1+42340-54 1+4.523.555-71 1+52.53.572-931+5.534 94-1171+634 ISO/TS16949審核人日 （ISO/TS16949 audit man day）企業(yè)員工總數(shù) Total employees正

45、審（階一+ 階二） Certification audit (stage one + stage two)監(jiān)督審核Surveillance audit重新審核Renewal audit 118-146 1.5+6.534.5147-179 1.5+73.54.5180-216 1.5+7.545217-257 1.5+845258-304 2+8.545.5305-348 2+94.56349-422 2+9.556.5423-507 2+10.057-為何選擇OQS? （Why choose OQS?） OQS遍及全球的專業(yè)服務(wù)及跨國(guó)企業(yè)客戶的資源 OQSs prefessional ser

46、vice spread all over the world and resource of international enterprises OQS強(qiáng)大的且專業(yè)、精經(jīng)驗(yàn)豐富的審核隊(duì)伍： OQSs strong and professional, experienced auditors： OQS亞太區(qū)現(xiàn)擁有TS16949審核員50名；其中中國(guó)籍注冊(cè) 的TS16949專職審核員20名, 充分滿足客戶審核安排 OQS Asia-Pacific employed 50 TS16949 auditors in different area; there are 20 Chinese full time auditors, that could satisfy clients needs sufficiently為何選擇OQS? （Why choose OQS?） 寬廣的專業(yè)/行業(yè)范圍: OQS在EAC行業(yè)中認(rèn)可最寬廣,涵蓋 1-39所有行業(yè), 其中汽車相關(guān)領(lǐng)域也有相應(yīng)資質(zhì)審核員 Widely accreditated industry scope: OQS is qualified