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1、LOGOQUALITY SYSTEM PROCEDURE 質(zhì)量體系程序Number文件編號(hào):MC-M1-02Department 部門(mén): Quality DeptSubject文件名稱(chēng):Management Review Procedure 管理評(píng)審程序Revision 版本:1.0Effective Date生效日期:2021-01-01Page 1 of 7批準(zhǔn):審核:作成:Change History 變更記錄Revision版本Effective Date 生效日期Originator 編寫(xiě)人Reasons for Change 修改原因1.0 Purpose 的This docume
2、nt provides the standard procedure to define the Management Review for the * Automotive Tech no logies Co., Ltd. Man ageme nt System (in cludi ng Quality Man ageme nt System and Environmental Man ageme nt System). It in eludes the man ageme nt resp on sibilities and activities to implement the quali
3、ty and environmental management system and ensure continuing suitability, adequacy and effectiveness of QMS and EMS.本程序定義了汽車(chē)科技有限公司的管理體系(包括質(zhì)量管理體系和環(huán)境管理體系)評(píng)審標(biāo)準(zhǔn)程 序。包括最高管理者和管理層的職責(zé),實(shí)施質(zhì)量和環(huán)境管理體系,達(dá)成質(zhì)量目標(biāo),以確保質(zhì)量和環(huán)境 管理體系的持續(xù)適宜性、有效性及符合性。2.0 Scope 范圍The procedure applies to management review activity of *Quality /
4、Environmental ManagementSystem covering all sites.本程序適用于*汽車(chē)科技有限公司的質(zhì)量/環(huán)境管理體系評(píng)審活動(dòng),涵蓋了所有場(chǎng)所。3.0 Definitions 定義*: * Automotive Technologies Co., Ltd.S “汽車(chē)科技有限公司QEMS Rep: Quality / Environmental Management System Representative管理者代表:質(zhì)量管理體系管理者代表和/或者環(huán)境管理體系管理者代表Management Review: Here refers to Quality Manag
5、ement Review and / or EnvironmentalManagement Review管理評(píng)審:這里是指質(zhì)量管理體系管理評(píng)審和/或者環(huán)境管理體系管理評(píng)審4.0 Procedure and Flow chartResponsibility and authority 職責(zé)與權(quán)限Top management is responsible for conducting the review and setting the quality / environmental policy and objectives for the forthcoming period. The Top
6、 management assesses the performanee of the Management System against the current quality / environmental policy and objectives and initiates any appropriate corrective or preventive action, which is considered n ecessary.公司最高領(lǐng)導(dǎo)者負(fù)責(zé)主持管理評(píng)審和建立下階段的質(zhì)量/環(huán)境方針以及質(zhì)量/環(huán)境目標(biāo),針對(duì)當(dāng)前 的質(zhì)量/環(huán)境方針以及質(zhì)量/環(huán)境目標(biāo)對(duì)管理體系的業(yè)績(jī)進(jìn)行評(píng)估,并提出適
7、當(dāng)?shù)募m正或預(yù)防措 施。The Management Representative is responsible for providing the necessary Management System material including reports to enable an effective and comprehensive review. The M.R. maintains and distributes records of the review and man ages the corrective and preve ntive actions identified.管理
8、者代表負(fù)責(zé)提供必要的管理評(píng)審輸入資料,包括各類(lèi)報(bào)告,以進(jìn)行有效的、全面的管理評(píng) 審。并且保留和分發(fā)管理評(píng)審的記錄,對(duì)提出的糾正預(yù)防措施進(jìn)行管理和監(jiān)督實(shí)施。It is the responsibility of each department head to prepare the necessary reports for management review, and to implement and monitor the corrective and preventive actions of the deficiency issues.各部門(mén)經(jīng)理負(fù)責(zé)準(zhǔn)備相關(guān)的管理評(píng)審輸入報(bào)告,對(duì)需要改善
9、的地方實(shí)施糾正預(yù)防措施并進(jìn)行跟 蹤。Management Review preparation 管理評(píng)審準(zhǔn)備The in terval betwee n each Man ageme nt Review is 12 mon ths. Reviews may be more freque nt if the General Manager identifies the need. QMS Management Review and EMS Management Review can be held together or separately.每年進(jìn)行一次管理評(píng)審,公司的最高領(lǐng)導(dǎo)者有權(quán)根據(jù)公司的
10、狀況增加管理評(píng)審的次數(shù)。質(zhì)量管理 體系與環(huán)境管理體系可以一起進(jìn)行管理評(píng)審,也可以各自單獨(dú)實(shí)施評(píng)審。The management review meeting shall be chaired by the Top Management and to be attended by all management including all department heads.管理評(píng)審由最高管理層主持,公司管理層人員(包括各部門(mén)經(jīng)理)參加。The MR shall schedule the meeting and inform all the attendees in advanee for them
11、anagement review meeting.管理評(píng)審由管理者代表安排會(huì)議并進(jìn)行通知。All departme nt heads shall prepare the releva nt info rmati on/report with qua ntitative data related to the items to be discussed in the management review meeting as well as any possible proposal for improvement.各部門(mén)經(jīng)理負(fù)責(zé)準(zhǔn)備相關(guān)資料或報(bào)告,在評(píng)審會(huì)議上進(jìn)行討論和找出任何可以改進(jìn)的項(xiàng)目。Q
12、MS Management Review input 質(zhì)量管理評(píng)審輸入The agenda for the QMS Management Review will, as a minimum, cover the following subjects:質(zhì)量管理評(píng)審的評(píng)審輸入至少應(yīng)包括以下內(nèi)容Previous action items review.以往管理評(píng)審的跟蹤措施The achievement of quality policy, objectives and process KPI.質(zhì)量方針和質(zhì)量目標(biāo)及過(guò)程績(jī)效指標(biāo)的執(zhí)行、達(dá)成情況Results of audit, including i
13、nternal audit and external audit審核結(jié)果,包括內(nèi)審、第二方審核和第三方審核Customer feedback, including customer satisfaction客戶反饋,包括客戶滿意度Process perform a nee and product confo rmity, in cludi ng mon itori ng of quality objectives and evaluation of the cost of poor quality過(guò)程的業(yè)績(jī)和產(chǎn)品的符合性,包括對(duì)質(zhì)量環(huán)境目標(biāo)的監(jiān)視和不良質(zhì)量成本的監(jiān)控;Status preven
14、tive and corrective action糾正和預(yù)防措施的狀況Change that could affect the quality management system可能影響管理體系的變更Recommendation for improvement改進(jìn)的建議Analysis of actual and potential field-failures and their impact on quality, safety or theenvironment.實(shí)際和潛在市場(chǎng)失效的分析及其對(duì)、質(zhì)量、安全或環(huán)境的影響;Summary results at specified stage
15、s of design and development.新產(chǎn)品過(guò)程設(shè)計(jì)開(kāi)發(fā)結(jié)果的匯總報(bào)告Statistics and analysis of data and trend of releva nt cost of poor quality performa nee, at leastincluding cost of scrap, rework, repair and stop.有關(guān)不良質(zhì)量績(jī)效成本的資料和趨勢(shì)的統(tǒng)計(jì)和分析,最少,成本包括報(bào)廢、返工、返修和停 機(jī)的成本。QMS Management Review output 質(zhì)量管理評(píng)審輸出The QMS Management Review
16、meeting shall output the following but not limited to:質(zhì)量管理評(píng)審輸出應(yīng)包括以下內(nèi)容(但不局限于):Improvement of the effectiveness of the quality management system and its processes質(zhì)量管理體系的有效性以及實(shí)施過(guò)程中的改善Improvement of product related to customer requirements產(chǎn)品符合客戶需求的改善Resource needs資源需求As a minimum, EMS reviews cover the
17、following inputs環(huán)境管理體系評(píng)審至少包括如下部分:Results of internal audits and evaluations of complianee with legal requirements and otherrequirements to which the organization subscribes內(nèi)審和合規(guī)性評(píng)價(jià)結(jié)果Communication(s) from external interested parties, including complaints相關(guān)方的信息交流(包括抱怨)The environmental perform a nee o
18、f the orga nizati on環(huán)境績(jī)效The extent to which objectives and targets have been met目標(biāo)和指標(biāo)的完成情況Status of corrective and preventive actions糾正和預(yù)防措施Follow-up actio ns from previous man ageme nt reviews上一次管理評(píng)審結(jié)果的跟蹤C(jī)hanging circumstances, including developments in legal and other requirements related to its e
19、nvironmental aspects, and變更,包括因環(huán)境法律法規(guī)和其它要求的改變而引起的環(huán)境因素4.5.9 Recommendations for improvement改進(jìn)建議EMS Management Review output 環(huán)境管理評(píng)審輸出The outputs from man ageme nt reviews shall in elude any decisi ons and acti ons related to possible changes to environmental policy, objectives, targets and other eleme
20、nts of the environmental management system, consistent with the commitment to continual improvement.環(huán)境管理評(píng)審輸出應(yīng)包括與環(huán)境方針、目標(biāo)、指標(biāo)和其它環(huán)境管理體系的因素相關(guān)的決定或行動(dòng),以 及持續(xù)改進(jìn)承諾。MR shall record all the items discussed in the meeting, the “Management Review Reporf is approved by general manager and issue.管理者代表對(duì)會(huì)議討論內(nèi)容進(jìn)行會(huì)議記錄,“
21、管理評(píng)審報(bào)告”由總經(jīng)理批準(zhǔn)后公布。The MR lead to make action plan and trace in the monthly management meeting for the output frommanagement review. Follow-up actions shall be carried out by the department head to implement and monitor the corrective and preventive.對(duì)管理評(píng)審中提出的問(wèn)題,管理者代表組織各部門(mén)制訂預(yù)防改進(jìn)措施,并跟蹤其完成狀況。各部門(mén)經(jīng)理 實(shí)施相應(yīng)的糾正預(yù)防措施并進(jìn)行追蹤。Actions arising from the Management Review are recorded on “Action Item List”. General Manager or management representative call management meeting to review the KPIs, improvement projects, significant iss
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