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1、外貿(mào)首飾英文郵件回復(fù)及相關(guān)專業(yè)術(shù)語你們的詳細(xì)石資料是什么?有沒有詳細(xì)的圖片?Wellnoted.Pleaseoffermoredetails.Morepicturesofthisstyle,thuswecanhaveaclearlook.Howmanystonedoesitcontainorhowmanystonesyouwanttobesettedin?Thanks&Bestregards收到你們來函Notedwiththanks.Itclarifiesthequestions.WewillproceedwithCADrightawayandwilltrytosendthefinishedC

2、ADforyoutoreviewsoon.請再次回顧一下,如無更改請與我們確認(rèn)。Pleasereviewitandapprovaltogoahead.期待您的第一份下單LookforwardtoyourfirstPOofthestyle.其他正在準(zhǔn)備之中,我們將陸續(xù)置上。Othersarepreparingandwillbesenttoyousoon/insuccession.Roundshank圓臂/Euroshank方臂/ringthickness戒指厚度/ringwidth戒指寬度8.originaldesign原設(shè)計flawless完美的額;無瑕疵的;無裂縫的請確認(rèn)需要蠟板做貨還是銀版

3、直接做貨。Pleaseconfirmwhetherwecangoaheadforwaxorsilvermodel.請確認(rèn)需要電紅金還是倒紅金。Whetherpinkgoldplatingorcastedinpinkgolddoyouwant?貨上批花還是板上批花?Handengraveormodelengrave?非常感謝您的諒解和支持。Yourkindlyunderstandingandsupportwillbemostappreciated.stamping字印/laser鐳射/J-back底片chipped崩石/broken爛石/dullstone蒙石/crookedhead花頭歪/go

4、ldscratches刮花/missingbeading未露珠邊/properly石側(cè)/unevenstone高低/stonespacing石隙不均/internalfault內(nèi)花/internalcrack內(nèi)裂16.inferiormaterial/non-conforming/rejectedproduct劣質(zhì)材料/次貨我們將加快生產(chǎn),并盡快將優(yōu)質(zhì)貨物發(fā)出。Wewillspeeduptheproductionanddelivertoyouqualified/goodproductsatonce/immediately.Samplesreceivedandalreadypassedtoven

5、dor.ThematerialwasPP,notABS.Offersheetispreparingandwillbesenttoyousoon.Bytheway,rawmaterialincreasedtheseday,pleasemakeadecisionquicklytogoaheadafterpriceconfirmed.Wewillarrangethemassproductionrightaway.如有不明之處請隨時與我聯(lián)系。Ihopethereisnoconfusion.Letmeknowifyouhaveanyquery.Pleaseletmeknowifyouhaveanyfur

6、therquestions.Seekingformoreinformation/feedbacks/suggestions.Lookforwardtoyourfeedbacksandsuggestionssoon.Feelfreetogiveyourcomments.Anyquestion,pleasedonthesitatetoletmeknow.以下注意重點:Someknowissuesintherelease:.Thecurrentstatusisasfollowing:.Someitemsneedyourattentions:.附件Attachedpleasefindtodaysmee

7、tingnotes.Attachedinthedesigndocument,pleasereviewit.Forotherknowissuesrelatedtoindividualfeatures,pleaseseeattachedreleasenotes.Enclosedwehandyouaprice-currentforthegoods.回復(fù)客人對報價的詢問茲就貴方對該商品的詢價回復(fù)如下Inanswertoyourinquiryforthearticle,wereplyyouasfollows:針對你方昨日的詢盤,現(xiàn)寄上與你來函要求相似的戒指樣品一宗。Inreplytoyourenquir

8、eofyesterdaysdate,wearesendingyouherewithseveralsamplesofringcloselyresemblingtowhatyouwant.茲就該商品向貴方報價如下:Wearepleasedtoquoteyouforthegoodsasfollowing:23.推遲,延期Deliverydate/postpone24.推遲延期的信件回復(fù)Wellnotedandwewillmakeeveryefforttodelivertheringstoyoueveryweek.Iwillcheckalldesignsrightawayandrevertbackto

9、youifthereisanyproblem.ConcerningthetwoordersofNO.1andNO.02,wearesorrytoinformyouthatthedeliverydateofNO.01hastobepostponedtoMay31sanddeliverydateofNO.02hastobepostponedtoJune4.woaretrulysorryforanyinconveniencesthisdelaymaybringyou.PleaseacceptourapologyfortheinconveniencethismatterhavegiveU.Wehave

10、toinformyouthatthedeliverydatehavetobedelayed/postponedabout1weekdueto2non-conforming/rejectedproductswerefoundduringtwicequalityinspection.Wearereallysorryaboutthatandwewillspeeduptheproductionanddelivertoyouqualifiedproductssoon.25.郵件實例Dear_,Sorrytotroubleyouagain!Pleasefindmyemailbelow.Couldyouki

11、ndlycheckbyreturntoday?BecausewellbeonholidayfromMay1stto3rd.Thankyouinadvance!Best/kindregards,Dear_,Gladtogetyourcontactinformation.Aswediscussedonthephone,thereweresomedetailsasbelow.1)2)3)Pleaseconfirmbyreturnearlierconvenience.Wewilldoeverythingaccordingtoyourrequest.Thanks&bestregards詢問CAD確認(rèn)信息

12、HiTrupti,Beworthwaiting.EnclosedwehandyoutheCAD.Pleasereviewitandapprovaltogoahead.1).PleasenoteyourSizeChartforRoundMissedDia.MMsize1.0,theCADshowsthatseveralstylesneeddiamonds1.0mm.2).Pleasenotethenumberofdiamondschangedinmanystyles.PleasenotethestyleNO.RGR19101,NO.RGR19102,ourCADshowsthatthetwost

13、ylesinwhitecolor.However,thesketchshowsinyellowcolor.Pleaseconfirmwhatcoloryouneedin14K.4).Pleasenotethefivestyleswhichneed2tone,allcastedin10kw+10KR(pinkgold),OK?Seekingformoreinformationandfeedbacks.Thanks®ardsDebbyAfterconfirmingwithourcolleaguewhoinchargeofthisparcelshipon29thJun.Ifindisourfa

14、ultthatweinputthewrongvalueonthefedexssheet,thatisthereasonwhythebillishigh.PleasecontractlocalFedexinUS,andletusknowwhatproofwecanoffertocorrectthemistake.Wewillsparenoeffortstohelpyoureducetheloss.Yourkindlyunderstandingwillbemostappreciated.Forthisdesign,kindlypleaseoffermethecenterstonesizeorwec

15、annotachievedtodesignitforyou.Pleaseadviseandthanks.SeeattachedCADforEAR1023Ihadsentbefore,thegoldweightismoreclosetothefinalweight.Wecouldnotgetanexactweightbaseonthedrawing,butquoteinestimate.Kindlypleaseunderstandthesame.Inordertopreventsamethingshappen,howaboutupdatingtheestimateafterwefinishedt

16、heCADfromnowon?詢問石形DearTrupti,Wellnotedaboutthis.WecanfillthefinalBOMbythechart.PleasegiveyourownformatoffinalBOMtous.Belowaresomethingconfusedthatneedclarify.TaperBaguelTAPERhasatleast3lengthofaside.Seeattachment.AndyoursizechartONLYshows1lengthofit.BUGGETisstraightbaguett,right?Italsohas2lengthofa

17、side.ThewordsWT-PAE,WPC-BD,WBG-AEmeanstherangeofdifferentdiamondsweight,right?Lookforwardtoyourreplyearlierconvenience.BestregardsDebby詢問是否需要拍照DearTrupti,Wewilltakephotosaftertheringsdone.Attachedthreephotographing,pleasechooseonethatyoufancy.Oryouneedaddotheraspectstakenapicture,pleasedonthesitatet

18、oletmeknow.Lookforwardtoyourreply.RegardsDebby詢問是否需要字印及要求DearTrupti,Doyouneedlaser14KorotherLOGOinshank?Ifyes,tellmeexactplace.Anyrequire,pleasedonhetsitatetoletmeknow.Thanks&RegardsDebbyWouldyoupleasesendmeacopyofyourringcataloguewithdetailsofyourpricesandpaymentterms?回復(fù)客人對價格過高的抱怨Dearxxx,Iamgladtoh

19、earfromyou,andmuchconcernedaboutyourrequirementintheletter.Regardingourlastquotation,youconsiderthepricetobehighforyou.Idothinkitisthecommonissuewefacecurrently.Asyouknow,thepriceofrawmaterialgoesupbeyondourpredict.Weareproceedingtoimprovecrafttolowerthecosteffectively.Themarketgoesbigfortheseproduc

20、tsdaybyday.Mostclientshaveurgedustocompletetheirordersinspiteofhighprice.Theyallagreethattheseproductsareofmostpotentialhighprofitsinthenearfuture.Providedweoffer30%discounttoyou,couldyouliketodoubleyourvolume?Ifnot,Iwouldliketokickoff10%pricetostartaninitialfriendlycooperationbetweenus.Yourfurtherc

21、ommentishighlyappreciated.Yourstruly,DearAmol,Thanksforyourneworders.Attachedisgoldadvancesheet.Weneedabouttwoweekstodothemafterwereceivegoldadvanceanddiamondsfromyou.DearAmol,Thanksforyourneworders.Weneedabout2weekstodothemafterourSF-Guangzhoucompanyreceivesgoldadvanceanddiamondsfromyou.Iwillsendyo

22、uthegoldadvancesheetassoonasourcolleaguesworkedout.Pleasenotethatwehavecastthem,ifyouchangethemtobrassandCZnow,weneedtochargethegoldlossandlaborandresin,andweneedtoredoresinagain.DearNitin,Pleasefindattachedsheets.IlistthediamondrequirementofPO#121122andthestockofPO#121087.Mycolleagueindiamonddepart

23、mentthinkthequalityofextraofPO#121087isuptoSI2.IfyouthinkitisoktousethemforPO#121122.Itonlycancovertwosizescompletely,soyouneedtosendthediamondstouswhatIdontmarkitinbluecolortous.Pleasecheck.AsthestockofPO#121087yousendtousarenotcovertheneedofallsizeofPO#121122,soIsuggestyoushipalldiamondsofPO#12112

24、2tousandsendlessextraforPO#121122.HiNitin,Ok.Whenwecangetthebalance?Afterwegetyourdiamond,wecanset.ThedataIhighlyinbluewascanbecoveredbyyourstock,youneedtosendtheresttous.DearAmol,Mycolleagueindiamonddepartmenttoldmebelowproblemofmemo#44376,pleasecorrecttheminyoursystemandsendreplacementsoon.Sr.#22p

25、csof7sievesizelacks,and2pcsof4.5sievesizemore.Sr.#4Itwrites68pcsonyourbagbutwereceive67pcs,lacks1pcof0.005.Also,26pcsof0.9mmbiggernow,upto1.0mm,weneedreplacementsoon.DearNitin,Pleasefindattachedsheets.IlistthediamondrequirementofPO#121122andthestockofPO#121087.Mycolleagueindiamonddepartmentthinktheq

26、ualityofextraofPO#121087isuptoSI2.IfyouthinkitisoktousethemforPO#121122.Itonlycancovertwosizescompletely,soyouneedtosendthediamondstouswhatIdontmarkitinbluecolortous.Pleasecheck.AsthestockofPO#121087yousendtousarenotcovertheneedofallsizeofPO#121122,soIsuggestyoushipalldiamondsofPO#121122tousandsendl

27、essextraforPO#121122.DearNitin,Weshipped45pcsofgoodstoyoubyFedExonJuly31st.Thetrackingnumberis800239826650.Thereare17pcsofnewsamples.AttachedareinvoiceinExcelformatandcostsheets.Iwillsendotherdocumentsforthisshipmenttoyoulater.DearWendy,AsItoldyou,nostonereceivedfromyoursideuntillastFriday,andyoulet

28、meshipitoutwithoutstone,soweshippedittoyouonlastFridaymorning.PleasechecktheemailIsentyoujustnow,thatswithtrackingnumber,andyourcolleaguehasreceivedthering.DearBob,Almostallarewithlittlechiporscratchesonsurface,edgeandbottom,ifwecantsetthem,almostnonecanbeused.PertheQCstandardyougaveusbefore.Ithinky

29、ourcustomeronlydonatcceptcolorstonewitheyevisiblescratchesoracradedfacetjunctions,right?Nowthelittlechiporscratcheswecanseethembyloopbutcantseethemclearlybynakedeye.Ifyoudontacceptit,cantwepolishthestonesalittle?Ifweneedtoshipallbacktoyou,andwerenotsuewhenwecangetthemagain.Also,thesettersayweneedtos

30、etcenterstonebeforesettingdiamond,sonowtheimportancethingisthecenter,alsoexperiencesettertoldmethatcolorstoneiseasytoscratchesafterhesetit,likeduringthepolishorotherprocedure.Ifwesetitanditscratcheslater,thenyoudontacceptit,wecanttakethecenteroutagain,onlycanhammerittobroken.Ithinkitisawaste,wereall

31、yneedyourspecificdescriptiononhowchiporscratchesonsurfacearoundthestoneyoucanacceptsoon.BTW,wehavesetabout15pcsonlastSaturday,andnowwestopeverythingforwedontknowhowchipandscratchesyoucanorcantaccept.Hopetohearfromyousoon.Anotherthing,wecanrteturnanystonestoyouimmediatelyforcustomsofficesproblem-comp

32、uterupdated,thesoonestwecanshipisonthisFriday.DearPaula,Percurrentproductionstatus,IthinkwecanshipitonAug.15thor16th,thenyouwillgetitonAug.18thDearPaula,Toavoidmistake,wewouldliketoconfirmthemeasurewayandtolerancewithyou.DoyouwantAorBringsizemeasurestandardasattachment?Doyouaccept+/-1/8or+/-1/4rings

33、izetolerance?DearNitin,WehaveshippedthegoodstoyoubyMALCA-AMIT(FedEx)onAugust10th.Thetracking#is.Pleaseconfirmthesameonreceipt.HiVishal:Weareracingagainsttheclock.Ourguyshavebeenworkingovertimethesedays.Tomorrow(Aug.17)wewillshipfirstbatchofgoodsout.IwillgiveyoudetailwithPO&Styleperourdeliveryschedul

34、etomorrowforsure!HiVishal:PlsseedetaillistwithPO,style#,currentstatusandshipdatefor1082pcsofTopPriority(peryourlist,thereareonly1082pcs,not1098pcs)Todayweship132pcstoyou.Asthestatusissubjecttochangefromtimetotime,maybeQtyofeachshipmentwillbelittlebitdefferent.Anyupdated,willkeepyoupostedatthefirstmoment.DearJon,Ok.ButweonlycanreturnthemtoyouonWednesday,asthegoodswesenttoHKyesterdaynow

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